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If the handle won`t release

Battery dead Replace battery


Key light won`t flash
Key is defective Replace key
Lock and Security
Key light flashes slow Different key code Use lock reader
tool to determine correct
and bright 5 times in vendor (wrong key) key for vendor
Key light flashes slow
Key is expired Refresh key
and bright 3 times
Unplug vendor and attempt to
Key flickers bright Flicker from florescent open before lights turn ON or use
and dim erratically bulbs, possible cold battery to unlock while vendor is
weather issue unplugged
Plug battery to connector and try
Key light flashes to open with key. Once in vendor,
No power to lock troubleshoot wiring or vendor
fast only control board
Vendor not plugged in Plug in vendor and retry

Key light flashes dim Lock CPU failed Change CPU


or is not flashing Cold key Take key to warm area and retry
With backup battery
Battery is dead Replace battery and try again
plugged in, key light
is ON but the lock
doesn`t open. Failed lock CPU Change CPU
Motor does not run.
Use emergency opening process
Key light is on bright Motor gear box failure and replace the lock
or motor is heard
Handle is stuck in Pry handle as soon as key light
running
is on and no longer flashing

Program light issue

The “Program” button was


Hold button until light is on
not pressed long enough
Failed latch module or
Replace latch module or cables
Program light does cables
not come on after Lock is in the “locked’’ Unlock the lock before
program button position programming
is pressed
Failed lock CPU program
Replace lock CPU
button
Replace power harness or
No power to lock www.triteqlock.com/m
control board
Program light does not The battery in the key Replace as required, use TriTeq Lock
flash after completing might be low alternative to verify
programming procedure Key placed in the wrong
(key attempting to Retry
position
communicate with Replace lock CPU
Failed lock box CPU
lock while program light
is on) Defective key Replace key www.triteqlock.com
This manual is also available for download on our website at www.triteqlock.com/manual
Lock and Security

Example: Assume vendor has AAS5001 route


key (black key) & AAS0002 zone key (blue key)

User Interface
Port
0. A A
Port for
S. 5001
Battery
Back-up 0A. A
Unlocking S0.002
Hold the key 1-3 inches from the
receiver 98.76H Lock Reader
Press center button on the key 54.32L P/N LR717
Press button. Each press advances
the diagnostics as described in the
Listen for motor and handle should
adjacent table.
release

Solid bright light = correct key/normal Lock Reader Normal States and Switches All other states depict
state (see key light diagnostics for other error conditions and
Receptacle Motor
sequences) Lock Type Lock Status Switch Switches require repairs. Please
All locks Unlocked occ. U contact TriTeq technical
TronIQ Locked cco. L support department at the
Locking BevIQ & Locked coo. L following phone numbers:

Push handle until latched SnackIQ 1(847) 640-7002


Lock is defective or has no power ---- 1(888) 603-5625
Battery This is a representation of the alphabet used by the Lock Reader:
Back-up
A B C D E F G H I J K L M

A C E 9 J L nn
N O P Q R S T U V W X

n o P O- S U u nn
Y Z 1 2 3 4 5 6 7 8 9 0

2 1 2 3 4 5 6 7 8 9 0
Lock and Security

Key Light Diagnostics


AutoTraq & Standard Keys Only

(2 flashes) Low battery Change battery

If the door doesn’t open, Use battery back-up*. Check wiring


None the lock is not powered to lock or replace vendor control

(3 flashes) Key disabled Refresh key at cradle

(5 flashes) Wrong key Use lock reader to determine correct


key then access with the correct key

*(see page 6)

and Locking and


Unlocking Locking
Hold Key 1 to 3 inches from If operator is a threaded bolt, make sure handle is in a free-moving state
receiver before latching into place by overturning the handle clockwise about 1/8
turn past latched position and turn handle counterclockwise to latched
Press center button on key position

Listen for motor and handle Push the handle until latched into place
should release.

Solid Bright Light = correct Over-turn the latch


key / normal state (see key handle before latchinf
light diagnostics for other
sequences)
Lock and Security

Receiver

Access with the P1 factory key

Lock CPU
P/N CPU717J

Use a pen or thin object to depress and hold the


program button on the lock CPU until yellow light is on

Point key 1-3” from receiver


Point the key at the
vendor 1-3” from
receiver and press the
center button on key

Key light
stays on
for 5 secs.

The lock CPU light


Plug in a 9V battery into the connector found in will flash 20 times
the product chute or other location indicating the key
Use key fob to open the lock code was accepted
Remove battery and restow the backup harness
The vendor is now fully operational with the new key code

Each lock will


accept one route
Plug in 9V battery code and one zone
Push & hold handle into housing code. Multiple keys
Code printed with same code
Remove battery and restow the backup harness on the back may be distributed
of the key

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