Katherine Nickoll knickoll@gmail.com 07415 005997 linkedin.com/in/counsellor.

katherine

Profile A humanistic counsellor, experienced in working with trauma, whose experience builds on work with vulnerable
people since 2000 and since 2002 in leadership roles. I love that counselling’s ethical focus gives me a framework to
work to empower people. I believe in client autonomy and create an environment where the client can build resilience and
self-belief. I am a calm, gentle, warm and authentic counsellor who prizes achievement and is always attentive and
empathic. I believe in growth and see the good in people. I sometimes use mindfulbess or creative techniques to enhance
the therapy. A member of the BACP.

Work: Self-Employed Counsellor in Private Practice. November 20 to present

Bank Counsellor. Northamptonshire Mind. January 21 to present

Volunteer Counsellor. Frontline 19. November 20 to present

Volunteer Counsellor. First Step Leicester, June 18 to present

 Providing one-to-one counselling for clients, including male survivors of sexual abuse and NHS staff on the Covid
frontline
 Long- and medium-term relationship building 12-26 weeks
 Counseling assessments, contracts and reviews
 Keeping notes in accordance with data protection and agency policy
 Use of creative tools such as storytelling, malleables, & mindfulness
 Devised client-focused soft-outcome measure
 Experience of working with diverse group of clients inc. younger & older people, people from LGBT+ & BME
communities
 Remote counselling on the telephone and online

Self-Employed Management Consultant and Coach. Jan 2015 to Sep 20

 Support and mentor for voluntary sector organisations inc. Nottingham Click & Enhance the UK
 Development of policy & procedures, job descriptions, supervision and appraisal documents,
 Writing articles, guidelines, and blogs
 Project development including research, promotion and partnership initiation
 Supporting organisation with recruitment; paperwork and processes

Service Manager. EVE Works. Aug 2009 to Dec 2014. Framework, Nottinghamshire

 Operational and strategic management of projects supporting vulnerable people to access work, through training;
volunteering and coaching including DWP funded contracts with £1million + annual turnover
 Created and taught personal development, employability and recruitment programs
 Led multi-disciplinary teams of 50+ including support workers, employment advisors, tutors, sales consultants, team
leaders, administrators, volunteers, & apprentices. Staff recruitment, staff development, supervision & appraisal
 Responsibility for adult and child safeguarding
 Setting up social enterprises and services: setting vision, mission, aims and objectives, leading on promotion &
marketing materials inc. writing copy, designing branding, posters & online content.
 Project development, tendering and fundraising
 Maintained integrity of service with a strong person-centred focus
 In-depth knowledge of exclusion: mental health issues, homelessness, substance misuse issues
 Evaluation & monitoring of contract compliance, quality assurance & information security, awarded MATRIX quality
Kitemark & ISO2701
 Presented at, and hosted, national conferences to 200+ people

Team Leader/ Assistant Manager. The Academy and WiSE Dec 2004 - Aug 2009 Framework, Notts
 Operational & line management of teams of support workers, volunteers, tutors, training premises, & clients
 Provision of training for vulnerable adults. Management & development of award-winning personal development &
employability programme, awarded Good/ Outstanding by OFSTED
 Established groundbreaking support-worker training programme, supporting service users to become support workers
 Planning, marketing, events, timetabling, staff training, recruitment and supervision and coaching, monitoring, and
policy
 Elected member of staff council

Project Coordinator, Online to Resettlement & Resident and ICT Training coordinator March 2002- Dec 2004.
Framework, Nottingham

 Coordination of award-winning training centre in a homeless hostel. Facilitation, front-line teaching and support for
homeless people and staff to get online and access training
 Recruitment and supervision of staff team and 40 volunteers
 Ambassador for client education, volunteering and employment leading to formation of new department which today
is a significant part of the organisation and the national homelessness agenda

Education (certificates available upon request)

 2017- 2019 Tresham College CPCAB L4 Diploma in Therapeutic Counselling

 2016-7 South Leicestershire college CPCAB L3 Counselling Studies
 2015-6 The Open University D171 Introduction to Counselling
 2014-5 Central College Nott’m CPCAB L2 Introduction to Counselling Skills
 2001-2 Rugby College (Relate) L2 Introduction to Counselling Skills
 1997- 2000 University of Lincoln BA (hons) Humanities 2:2. Dissertation: alienation in youth
culture
 1995- 97 Sir Henry Floyd Grammar Sch, 4 A Levels A-D
 1991- 95 The Cottesloe School, 9 GCSEs A-C inc. English and Maths

Other CPD inc accredited and non-accredited courses and training include:

 Mindfulness Oxford Uni Mindfulness Centre  Refugee / asylum seeker awareness

 Telephone counselling  Learning Disabilities awareness
 Online Counselling ACTO(ongoing)  Personality disorder awareness
 Motivational Interviewing (Nott’m Uni.)  Adult & Child Safeguarding
 ILM Award L3 in Leadership & Management  Cert Voluntary Sector Studies (Uni. Wales)
 L3 in Advice and Guidance  Sign Language & Deaf awareness
 NLP and Coaching  Basic Skills Awareness
 Coaching for performance & developing people  Dyslexia, and learning difficulties
 Advanced Mental Health awareness inc suicidal  Welfare rights and benefits
ideation and self-harm  Existential therapy
 Goals Mapping  Yalom’s A Matter of Life & Death
 Soft Outcomes measurement

Hobbies and interests: Personal development; mindfulness; pottery, green issues, heritage, exploring the UK & the world,
laughter yoga, country walks, swimming, cooking, theatre & camping.