HQ | Gurgaon, India
Employees 3,051
Industry Online Travel
Launch Date Jan 2017
MMT (MakeMyTrip, Golbibo, Redbus) adopts an engagement bot
to connect with 3000+ employees in real time after a mega merger.
CHALLENGES
1. At 200:1 HREP ratio, real-time connect with 3000+ individuals was challenging.
2. Needof visibility on employee sentiment patterns post-merger of 2 different cultures
3. Changing workplace dynamics & fast moving millennial workforce needed a built to context survey.
SOLUTIONS
1, 3000+ employee sentiment
alysed continuously & individually
2. Group CHRO & HRBPs receive dashboards and insights dally to help identify actionables.
3, Patterns at group level emerged which enabled specific, focused & proactive interventions
BEST PRACTICES
1. Employees highlighted as high rik by Amber are met within 2 days,
2. Business Heads & HRBPs are involved in action planning on Amber insights & findings.‘By providing realtime, relevant & context specific insights, Amber has helped us take
faster & appropriate action.’ — Nikita Zutshi, Associate Director -HR.
bit.y/yuvara bit ly/deepkalra