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Dr.

Rameez Khalid, PMP


Faculty, Department of Management
Institute of Business Administration, Karachi
Whether to Use Formal PM?

• By 1970s and 1980s, more and more companies


departed from informal to formal PM.
– Are the jobs complex?
– Are there dynamic environmental considerations?
– Are the constraints tight?
– Are there several activities to be integrated?
– Are there several functional boundaries to be crossed?

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Major Problems of PM
• Project priorities and competition for talent may
interrupt the stability by upsetting the normal
business of the functional organization.
• Long-range planning may suffer as more focus on
fulfilling the requirements of temporary projects.
• Shifting people from the project to project may
hinder employees’ growth and development
within their fields of specialization.

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Imperatives
1.Time span between project initiation and completion
appears to be increasing.
2.Capital committed to the project prior to the use of the
end item appears to be increasing.
3.As technology increases, the commitment of time and
money appears to become inflexible.
4.Technology requires more specialized manpower.
5.Inevitable counterpart of specialization is organization.
• Above five “imperatives” identify the necessity for more
effective planning, scheduling, and control.
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Early Reasons For Failure
• There was no need for project management.
• Employees weren’t informed about how PM works.
• Executives selected inappropriate projects or
project managers for the first few projects.
• No attempt to explain the effect of the PM Org.
Structure on the wage and salary administration.
• Employees were not convinced that executives
were in total support of the change (to PM).

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Driving Forces for PM

Capital projects
Customer expectations
Competitiveness
Executive understanding
New product development
Efficiency and effectiveness

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The Components of Survival

Efficiency and Capital


Effectiveness Projects

New Product Customer


SURVIVAL Expectations
Development

Executive Competitiveness
Understanding
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Speed of Maturity

Internal
Efficiencies &
Non-Project-Driven and Project-Driven
Effectiveness Hybrid Organizations Organizations

Competitiveness

Fast Speed of Maturity Slow


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Benefits Of Project Management

Past View Present View


• Project management will • Project management will
require more people and accomplish more work in less
add to the overhead costs. time and with less people.
• Profitability may decrease. • Profitability will increase.
• Project management is really • Project management will
“eye wash” for the allow us to work closer with
customer’s benefit. our customers.
• Project management creates • Project management makes
organizational instability and the organization more
increases conflicts. efficient and effective.

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Benefits Of Project Management

Past View Present View


• Project management will • Project management will
create power and authority reduce the majority of the
problems. power struggles.
• Project management focuses • Project management allows
on sub-optimization by people to make good
looking at only the project. company decisions.
• Project management delivers • Project management delivers
products to a customer. solutions to a customer.
• Cost of project management • Project management will
may make us noncompetitive. increase our business.
• Only large projects need • All projects will benefit from
project management. project management.
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Project Management: Costs vs. Benefits

Cost of Project Additional Profits


Management from Better
Project
Management

$ Pegged

Time
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Industry Classification
(By Project Management Utilization)

Present Past

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New Processes Supporting Project Management

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Resistance to Change
– Necessity of PM was customer-driven rather
than internally despite the existence of allies.

– Senior Management’s preference for the


status quo.

– Even though PM has been around for more


than fifty years, there are still different views.

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Developing Project Management Maturity

– Defense and Construction Industries are much


more advanced in how they manage projects.
– Maturity models provide the necessary
framework to:
1. Analyze and critically evaluate current practices
2. Compare those against chief competitors or general
industry standard
3. Define a systematic route for improvement

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Life Cycle Phases
for Project Management Maturity

Executive
Embryonic Management
Acceptance

Line
Management Growth Maturity
Acceptance

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Life Cycle Phases for
Project Management
Maturity

Embryonic
• Recognize need Executive
Management
• Recognize Acceptance
benefits
• Recognize
Lineapplications
Management Growth Maturity
Acceptance
• Recognize what
must be done
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rameezkhalid@iba.edu.pk
Life Cycle Phases for
Project Management
Maturity

Executive
Management
Acceptance
Executive
Embryonic Management
• Visible executive
Acceptance
support
• Executive
Line understanding of
Management Growthmanagement
project Maturity
Acceptance • Project sponsorship
• Willingness to change
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rameezkhalid@iba.edu.pk way of doing business
Life Cycle Phases for
Project Management
Maturity

Line Management
Acceptance
Executive
• Line management
Embryonic
support
Management
Acceptance
• Line management
commitment
• Line management
education
Growth Maturity
• Willingness to release
employees for project
management training
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Evolution of PM rameezkhalid@iba.edu.pk
Life Cycle Phases for
Project Management
Maturity

Growth
• Development ofExecutive
a
methodology
Embryonic Management
Acceptance
• Use of life cycle
phases
• Commitment to
Line planning
Management• Minimization
Growth of Maturity
Acceptance “creeping scope”
• Selection of a project
Evolution of PM
tracking system 24
rameezkhalid@iba.edu.pk
Life Cycle Phases for
Project Management
Maturity

Maturity
• Development of a
management cost/
schedule control
system
• Integrating cost and
schedule control
Maturity
• Developing an
educational program
to enhance project
management skills
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Phases for PM Maturity (SOURCE: Kerzner)

For each of the following items provide a recommendation for addressing and
resolving the issue that will allow an organization to progress toward achieving
PM Maturity.
Phase Issue Recommendation
a) Embryonic Recognizing the
need
b) Executive Management Executive
Acceptance understanding of PM

c) Line Management Line Management


Acceptance Support

d) Growth Development of a
PM methodology
e) Maturity Phase Developing an
educational program
to enhance PM skills 26
Developing Project Management Maturity
Project management maturity models:
– Kerzner’s project management maturity model
– ESI International’s project framework
– SEI’s capability maturity model integration
– PMI’s OPM3: Organizational Project
Management Maturity Model
– PRINCE2 Maturity Model

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OPM3®
– It is comprised of 3
general elements:
Knowledge, Assessment
and Improvement
– It contains Best Practices
designed to ensure help Major Components within OPM3

an organization identify &


manage the appropriate
mix of investments that
best meets its execution
strategies
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OPM3®
– It helps an org. identify which
Best Practices, Capabilities &
Outcomes they currently exhibit
– OPM3 assessment evaluates the
degree of an org.’s ability to
meet their strategic objectives by
using Best Practices
– Assessment is done through
questionnaires and certified Maturity Assessment
assessors are also available
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OPM3®

OPM3
Cycle

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Spider Web Diagram
Project
Scheduling
3
Personnel Structural
Development for Support for
2
Projects Project…
1
Networking Portfolio
0
Between Projects Management

Project Coaching,
Stakeholder Auditing and
Management Evaluating…
Control Practices

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Project Management Maturity
Generic Model

High
Maturity
Institutionalized,
seeks continuous
improvement

Moderate Maturity
Defined practices, training programs,
organizational support

Low Maturity
Ad hoc process, no common language, little
support 32
Informal Project Management
– Informal PM is based upon guidelines rather
than the policies and procedures that are the
basis for formal PM.
– Effective communications, cooperation,
teamwork and trust are absolutely essential for
informal PM.
– As companies become mature in PM, emphasis
is on guidelines and checklists (informal PM)
– Customers have a strong voice in whether
formal or informal PM will be used.
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Product Life Cycle
General phases of Product Life-Cycle
• Research and development
• Market introduction
• Growth
• Maturity
• Deterioration
• Death

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Project Life Cycle
• Today, there is no agreement among industries, or
even companies within same industry, about life-
cycle phases of a project. This is understandable
because of the complexity and diversity of projects.
• The life-cycle phases of a project include:
— Formation
— Buildup
— Production
— Phase-out
— Final Audit

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Project Vs. Product Life Cycle

FORMATION

BUILDUP

PRODUCTION

PHASE-OUT

FINAL AUDIT

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Project Vs. Product Life Cycle

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Project Life Cycles

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Life-Cycle Phases for Computer Programming

FORMATION BUILDUP PRODUCTION PHASE-OUT FINAL AUDIT


PHASE PHASE PHASE PHASE PHASE
RESOURCES/EFFORT

Resources
Utilized

TIME
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Effects of Project Life Cycles
Client Interest

Project Stake

Resources

Creativity

Uncertainty

Formation Buildup Production Phase-out


& Final Audit
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Resistance to Project Management (SOURCE: Kerzner)

Project Managers should be prepared to manage resistance to the application of


project management methodology. Explain why each of the following business
units within an organization may resist the introduction of a project management
methodology. Consider how you may respond to resistance in each case.
Business Unit/Entity Reasons for resistance Responses or actions
that will minimize
resistance
a) Sales
b) Marketing
c) Finance and
Accounting
d) Procurement
e) Human Resources
f) Manufacturing
g) Engineering 42
REFERENCES
•Project Management: A systems Approach
to Planning, Scheduling and Controlling
Harold Kerzner

•Project Management: Achieving


Competitive Advantage
Jeffrey K. Pinto

•Project Management: A Case Study


Harold Kerzner

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