4 Minute Mile Marketing Services Hiring for

Operational Manager
Job Details

Job Location: Mumbai

Organization: 4 Minute Mile Marketing Services

Experience: Experienced

Job Role: Operational Manager

Salary: 4-6 LPA

Job Type: Full Time

Vacancies: 1

Description:
Experience:3 - 5 Years

Skills Required: Vendor Management, Team Handling, Procurement & Sourcing

Company Overview: 4 Minute Mile is a highly innovative Marketing agency. We

specialize in innovative programs that help drive end consumer sales and loyalty. Our
expertise lies in executing viral-worthy, tech-based campaigns that help drive product
sales. We are 10 years old and already a market leader in our space. Our clients are
most of the A lister brands in India across FMCG, Retail, Telecom, Banking & Auto.
Some of the brands we work with are Britannia, Nestle, Kellogg’s, Colgate, ITC,
Samsung, Panasonic, Philips, Maruti, Nissan, SBI, HDFC Bank etc. To know more
about us, please do visit www.4mm.co.in.
Job Brief:

We are currently looking to hire an Operations Head passionate to learn and take up
challenges. This is a very unique role as the team member could be managing
campaigns of a leading Automobile Manufacturer, an FMCG major, a Telecom Giant
and a Banking Leader, all at the same time. The role requires the team member to
create processes and ensure the smooth running of our customer call center, helpdesk
and various other operational aspects. We want a team member who likes to take
charge and is particular about creating and following

processes. This is a management role and involves team management, growth and
strategic decisionmaking.

Responsibilities

● Leading and managing the 4MM Customer Call Center and Help desk

● Managing procurement, contracts and Vendor relationships.

● Meeting all metrics associated with this role.

● Implementing effective processes and standards.

● Ensuring meeting of customer satisfaction standards.

● Overseeing compliance with regulations.

Qualification & Skills:

● Bachelor’s Degree in any discipline

● Previous experience of having done an Operations role.

● Ability to work independently & Manage a team

● Problem Solver

● Excellent organizational and leadership qualities.

● A strategic thinker.

Last date to Apply: 31/07/2022

Apply: https://bit.ly/3zU2Zmg

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