Livingston AL Special Events Coordinator • Rockdale County Parks and Recreation Master of Business • Conyers, GA Administration • Coordinates and facilitates special events for the county, Marketing including themes, concepts, and objectives • Coordinates the work activities of employees and volunteers at events Kennesaw State University, • Develops, maintains, and supports a variety of reports. Kennesaw GA, Bachelor of Science Jan 2021 – May 2021 Public Relations Insurance Customer Service Agent • USAA/TTEC • Duluth, GA • Achieved high level of customer satisfaction through implementation of intensive communication • Identifying sales opportunities for insurance plans KEY SKILLS— • Responsible for identifying risk management strategies while handling policy renewals Marketing Public Relations Sept 2019 – Jan 2021 Special Events Merchandise Coordinator • T.J. Maxx • Atlanta, GA Detail Oriented Adobe Campaign Experience • Design creative graphics for social media communication Deadline Oriented campaigns and strategies for our employees Project Management • Produce engaging, visually appealing content that is exciting and brand compliant • Equipping leadership teams with the necessary tools and PORTIFILO — resources to get up-to-speed and active on social media
August 2017 – May 2019
Student Assistant • WellStar College of Health and Human Services • Kennesaw, GA • Managed and oversaw social media content across various channels including but not limited to Instagram, Twitter, and LinkedIn • Financial Aid, Records, Admissions, and Academic Advisement • Created digital and email communications for all channels within Customer Service for daily, weekly, monthly and priority communications/campaigns
January 2016 – January 2017
Customer Service Representative • Kohl’s • Conyers GA • Assisted in marketing and advertising activities. • Building relationships with stakeholders and partner teams to provide social governance • Answered incoming telephone lines and directing calls to the appropriate party