Kaplan and Norton's paper "Mastering the Management System" conceptualizes the root reason of most company failures. According to the authors, most companies fail not because of bad performance by their employees and managers. Also another reason is underperformance of the company's strategic management structures. Here also describe how these strategies are turned into operational goals, how operational goals are implemented and goals are monitored. Summery 02 Using the Balanced Scorecard as a Strategic Management System The balanced scorecard is an analytical tool. The business leaders use to measure organizational performance and refine long-term plans. Most scorecards have categories containing strategic and operational measures. It is assist management with decision-making and identify areas for improvement. Summery 03 Capitalizing on Capabilities The skills and abilities an organization's aggregate talents, abilities, and knowledge are the result of investments in staffing, training, communication, and other human resource sectors. They reflect the methods by which people and resources are brought together to complete tasks. They shape the organization's identity and personality. Summery 4 Interactive Human Resource Management and Strategic Planning HR is in a unique position to assist firms with strategic planning. Effective human resource allocation is required for successful strategic plans. HR can assist other departments in the organization in identifying and clarifying its mission and long-term goals. Strategic planning and policies are inextricably tied with human resource planning. It is the primary instrument for linking organizational goals to human resource initiatives and goals. Summery 5 Dynamic Capabilities and Strategic Management Functional, or zero-level, capabilities are separate from dynamic capabilities. These are industry-wide learnt practices. The construction of an assembly plant in the automobile industry is one example of such a process. It's a well-defined procedure with precedents and standards in place. Chapter 02 Summery 1 Understanding Human Resource Management in the Context of Organizations and Their Environments The concept, viewpoints, work culture, attitudes and behavior of HR, employees' demand and supply, motivating factors, pay systems, and industrial relations surrounding HR practices. Its call social environment of HR. The factors that influence HR operations are always changing. Small business managers must constantly evaluate internal and external environmental elements and adapt HR strategy. According to maximize recruitment and retention and reduce employee difficulties. Summery 2 HR Metrics and Analytics Use and Impact Metrics do not indicate a reason; they simply measure the difference between numbers. HR analytics, often known as people analytics, is the quantification of the impact of people on business outcomes. Analytics examines why something occurs and the consequences of that event. Summery 3 Human Resources Processes as a Source of Competitive Advantage People provide a competitive advantage to an organization. According to various research, an organization's people resources can be a substantial source of competitive advantage. The only organizational resource that can create a strategic advantage is the human aspect. Summery 4 What Is HR Good for Anyway Working in HR will allow you to have a beneficial impact on the well-being and productivity of your coworkers, resulting in a more favorable workplace culture. Many firms' HR departments, for example, sponsor professional development events or encourage employee wellness programs. Summery 5 Determinants of Human Resources Management Priorities and Implications for Industrial Relations HRM's major goal is to ensure that an organization's personnel is competent and willing to work. There are four sorts of HRM objectives: societal, organizational, functional, and personal. Personal Goals To support employees in reaching their individual objectives. Functional Objectives In order to keep a department's contribution at an appropriate level, the organization must meet its needs. Objectives of the Organization Recognize the importance of human resource management in achieving organizational effectiveness. Societal Goals To be ethically and socially accountable for society's demands and challenges while minimizing negative consequences.