CURRICULUM VITAE

Name:-
Contact:-
Add:- 533/ SECTOR-3 Vaishali, Gzb
Mail:-
Job Prospective:-

Intend to build a carrier with leading corporate with committed and dedicated people, which will help me to explore myself fully
& realize my potential. Willing to work as a key player in challenging and creative environment.

Leadership skills:

 Demonstrated ability to motivate and lead employees

 Excellent communication skills
 Result driven approach
 Good organizational skills and ability to multitask

Education Qualification:-

 M.A from University of Rajasthan

 B.A from University of Rajasthan.
 Intermediate from Board of Secondary Education Ajmer.
 High School from Board of Secondary Education Ajmer.

Computer Skills :-

 Word Processing- MS Word, Excel 2007/ 2010

 Typing Speed- 30+

Professional Work Experience:-

 Two Years’ Experience As Recovery Collection (Managerial level)In Village at Level District Co-Operative
Society. Jhalawar, Rajasthan.

 Responsibilites:

 Supervised working of call center representatives for collection objectives.

 Maintained attendance records and prepared schedule for work.

 Coordinated with collections managers and designed production goals.

 Provided cross training programs to increase efficiency of collection process.

 Ensured optimal level of customer services and performance metrics.

  Find and contact clients to ask about their overdue payments

  Process payments and refunds

 Provided technical support to team members and resolved issues.

 Currently working as a Sr.Loan officer with HDFC sales Pvt Ltd. July 2018- till date

Job Responsibilities: I am dealing with housing finance

 ( lap/mortgage ,construction, new purches loan,balance transfer,top loan,commercial loan ,improvment )

Responsibilites

 Working on the quality attributes of taking a good call and also monitoring the weekly and monthly
performance.

 Understand all organization products and procedures and guidelines and communicate with the clients
accordingly.

 Also maintaining different reports in Excel related to customers and and sales team and submitting the same
with Team manager on the given time

 Attending different training sessions which can improve my product and process knowledge so as to improve
my productivity at the highest level

 Also I used to achieve my targets timely which has been assigned to me and the same is being focused by me
by dividing the same in week and day targets so that by Month end the same gets achieved

 Also I used to refer on unresolved customer grievances or special requests to designated departments for
further investigation

Personal/Professional Attribute:-

 Perform Under Pressure.

 Quick Learner and adaptive to environment
 Creativity.
 Working with a determined approach

Personal Information:-

Name :
Father's Name :
Permanent Address :      Chetram Colony Station Road, Near Mudiya Palace,

Hindaun City, Distt Karauli Rajasthan.

Date of Birth :
Nationality : Indian

Religion : Hindu
Linguistic Ability : Hindi, English

Area of Interest : Playing Cricket, Listening Music, Reading books and newspapers

Date- 01/04/2021
Place- Ghaziabad