Professional Documents
Culture Documents
MANAGEMENT:
PLANNING AND EXECUTION FOR
COMPETITIVE ADVANTAGE
CHAPTER 5 - QMO
Seek To Add Value, As Defined By Seek To Improve Efficiency Focus On Outstanding A Narrowly
Customers, To Products Or Services And Control Costs Defined Segment Of The Market
CORE
COMPETENCIES &
COMPETITIVE
ADVANTAGE
Something an
organization does so
well that it can be
viewed as a
competitive
advantage.
Generally completed
as a part of the SWOT
analysis
COMPETITIVE ADVANTAGE
Any aspect of the organization that:
Increase customer demand.
Achieve superior value.
Difficult for competitors to replicate.
Example:
PLANNING 3.
4.
Guiding principles.
Strategic objectives.
5. Tactics, projects, and activities to
achieve the strategic objectives.
STRATEGIC EXECUTION
Monitoring progress
STRATEGIC Constantly checking actual performance against
ANALYSIS
1. Identify Organizational Strengths
2. Identify Organizational
Weaknesses
3. Identifying External Opportunities Threats Opportunities
4. Identifying External Threats
EXAMPLE FOR SWOT ANALYSES
Strengths Weaknesses
Financial Strength Cost Leadership Lack Of Direction Too Narrow A Product Weak Distribution System
Line
Good Reputation Strong Management Team Obsolete Weak Financial Position
Facilities/Processes Decreasing Demand
Strategic Focus Efficient Technological High Unit Costs Compared
Processes Weak Management Team Too Diverse Product Line With Those Of
High-quality Products And Competitors
Services Talented Workforce
Insufficient Skills Poor Image In The
Proprietary Products And Faster Time To Market Marketplace Poor Quality In Products
Services Poorly Defined Operating And Services
Procedures
Opportunities Threats
Lower-cost Competitors Introduction Of Costly New Regulatory
Availability of New Customers Removal of Growth Barriers
Requirements
Higher-quality Competitors
Expanding Market For Products Failures of Competitors
Poor Supplier Relations
Increased Sales Of Substitute Products
Ability To Diversify Into Related New Online Technologies That
Changing Habits Of Consumers
Products/Services Enhance Productivity Or Quality
Slowdown In Market Growth
Damaging Demographic Changes
Writing the Vision Statement
DEVELOPING
THE VISION Understood by all stakeholders.
Briefly stated, clear and comprehensive in meaning.
Challenging, but attainable.
Strategic Leadership Begins With
Lofty, but tangible.
A Strategic Vision.
Capable of stirring excitement for all stakeholders.
According To Burt Nanus,
Capable of creating unity of purpose.
A Strategic Vision Is A “Realistic, Not concerned with numbers.
Credible, Attractive Future For An Sets the tone for employees.
Organization.”
Describe the who, what , and where of the
organization
make sure the who component describes
the organization and its customers.
DEVELOPING Be brief, yet comprehensive.
THE MISSION Choose wording that is simple, easy to
understand, and descriptive.
One Should Apply The Avoid how statements.
Following Rules Of Thumb:
How the mission will be accomplished is described
in the “Strategies”
An organization’s guiding principles
establish the parameters within which it is
DEVELOPING free to pursue its mission.
Finalize Publish
Objectives Objectives
Cautions Concerning Broad Strategic Objectives
DEVELOPING SPECIFIC TACTICS (ACTION PLAN)
Achievable
Tied Directly Can be
within a time
to objectives Assigned
frame
Specific in
Quantifiable Measurable
nature
EXECUTING THE
STRATEGIC PLAN
AS SOON AS THE PLAN
W E N T I N TO E X E C U T I O N ,
THE PROBLEMS BEGAN:
DISAGREEMENTS
AT T I T U D E P R O B B L E M S
EXECUTING THE
STRATEGIC PLAN
Communicate.
Build capabilities.
Establish strategy-supportive stimuli.
Eliminate administrative barriers.
Identify advocates and resisters.
Exercise strategic leadership.
Be flexible and improvise.
• Communicate
• Build Capabilities
Even the best strategic plan will serve no • Establish Strategy-supportive Stimuli