To join your team looks quite exciting opportunity and noticing that in matter of

my qualifications I have experience maintaining CRM platforms, a lot of experience

with customer communication, also ability to work with everyone.
That’s why I find myself suitable for this position and decided to try by
submitting my resume for your review.
I am at age of 27 , born and grew up in Sofia, at high school I studied English and
Greek language. By the time I was graduating school had the desire to study abroad,
with enough credits to cover requirements I was accepted at Glasgow, Dundee and
Greenwich universities.

Happily (or not) five days before my deadline for signing in, after a lot of
feedback and research I took the serious decision to stay and study in Bulgaria.
I qualified for Pedagogy of Mass and Art Communications and signed for full-time
attendance education. The lectures were based on psychological side of the
pedagogy, the way a child responds to educational programs, how to find and locate
the problems and double the capabilities of every student. They included also the
inability of children’s attention to remain focused and randomise the teaching
routines with new, modern and accurate educational changes.
Took lectures and exams into the fields of: PR and Marketing, Psychology, Pedagogy,
Sociology, theatre and theory of arts and a lot more.

I can say that I am friendly, energetic and cheerful person.

Due to few years in real estate loans and sales happened to achieve a flexible
thinking in critical situations. Easy to communicate, pedantic and creative, with
variety of skills and ability to understand explanations. Although, I have strong
experience at many work environments, I feel confident to apply for this role and
significantly benefit your team.

My background has consistently been characterized by my dedication to enhance my

personal performance and achieve the goals.
Also, when possible- exceeding the desired targets. I am confident that my skills,
qualifications, and values will render me an invaluable asset to your team.

Consider the following highlights of my qualifications:

Maintaining CRM platform

Monitoring and setting auto-dialers,
Importing Database to CRM, DFMatrix and VoiceSpin;
Fixing and setting up VOIP systems, PBx platform , Zoiper, MicroSip, IP settings,
trunks, RDG numbers
Daily Detailed Analyses (databases, agents, answer rates, conversion rates)
Daily Reports on Excel
Weekly videos for BD's and corporate anniversaries (filming and editing).

Contacting—via phone, email, or direct mail—to find and fix problems while
successfully and tactfully handling objections.

Previous experience for additional income with worldpress platform as journalist

and publisher for durjavnik.bg.

I'm looking forward for your reply, because I fit the need of young, motivated,
creative workers to held and refresh the ideas, methods for better future.

Thank you for your consideration.

Sincerely,
Alexandrina D. Sashova