www.hardwoodfloorstore.co.

uk Invoice No: 31945

www.kitchensupplies.co.uk Issue Date: 27.06.11
Fife Hardwood Floors,
Easter Balbairdie House, Email: Supply Date: 29.06.11
Kilrie, inc vat
Kirkcaldy, tim.thornton4@gmail.com
Fife, KY2 5UX.
Telephone 01592 644471
VAT Reg. No716 8399 95 Order No:

Customers name and address: Delivery address (if different):

TJ THORNTON Telephone:

25 HOLLY BUSH LANE

HAMPTON 07905 935990
TW12 2QT

Description of goods: No. of units: Amount per unit: Quantity ordered: Unit price:

EG2400/40BB Caramel Bamboo worktop 2.4m - 1 £156.50 £156.50

x 620mm x -
40mm-

Always quote the Invoice number when telephoning this office. Delivery charge: £10.00
A full copy of our trading terms and conditions is available by request.
Total exclusive of VAT: £166.50
VAT @ rate of 20%: £33.30
Total inclusive of VAT: £199.80

IMPORTANT— READ THIS FIRST

On receipt of this invoice please check that your order is correct and notify us immediately by telephone if there is a mistake.
All goods must be inspected on arrival for any sign of damage, also check that you have received all of the goods listed on the delivery note. Any
damage or shortfall must be clearly written on the drivers delivery note before the driver leaves the delivery address and we must be informed by
telephone within 24 hours.
For us to accept a claim for damage the word “DAMAGED” must be written on the delivery note. If you have received damaged items then
write the name of the item and the quantity that is damaged on the delivery note. Will not enter into a claim if this is not done.
All of our goods leave the warehouse in perfect condition and any damage will have been caused by the carrier whilst in transit. Under absolutely no
circumstances will claims for damage or shortfall be accepted if the above simple instruction is not complied with. Delivery notes signed “not inspected”,
“unchecked” etc. are not acceptable, if there is damage or you suspect damage then simply write the word ‘damaged’, do not write ‘packaging
damaged’ or use any other words as this will invalidate the insurance and deem any claim void.
If you feel that you are being put under pressure to sign the delivery note, or the driver tells you they do not have time to wait whilst you check the
goods then write “damaged” on the delivery note anyway, then check the goods and contact us by telephone if there is damage within 24 hours.
The delivery note represents a legal document for proof of delivery and condition of goods on arrival. It is the sole responsibility of the person named as
the customer on this document to check the goods on arrival. If the customer appoints a third party to receive the goods then the above must be made
clear to the appointed representative.
Deliveries are made to the kerb side only and the driver will require the help of an able bodied person to offload the vehicle. If you are receiving
worktops be aware that these are very heavy items and two people may be required to lift them. The driver is not paid to or responsible for moving
goods into your home or under cover and is not insured to do this. It is assumed that the delivery address is accessible by a heavy goods vehicle, if this
is not the case you must inform us immediately by telephone.
Deliveries that are aborted due to the customer or their representative not being available to receive the goods on delivery will be subject to a charge
for wasted journeys, this charge will be of the value of our incurred haulage costs and not the subsidised amount that we may have charged you. This
charge will be a minimum of £90.00 + VAT and in most cases considerably higher, this applies to “free of charge” deliveries equally.
When you placed your order with us you may have been given a choice as to the timing of the delivery and the charges applicable to any timed or
express deliveries, please note that we do not have any contact with drivers of vehicles and our hauliers refuse to give estimates of time of arrivals due
to traffic conditions and laws relating to heavy goods haulage, therefore please do not telephone asking for such information after you have made your
choice of delivery method as none will be given.This does not affect your statutory rights as a consumer.