Future 4: Student Book Answer Key With Activeteach: Pre-Unit

Future 4: Student Book Answer Key with ActiveTeach
• • •
PRE-UNIT 3. She usually works at night.
• • •
Page 4, Exercise 3A 4. She’s planning to go to school.
1. Table of contents • • •
5. What does she want to study?
2. 12 • • • •
3. Unit 8 6. She wants to study nursing or nutrition.
4. Unit 12
Page 8, Exercise A
5. Unit 11
6. Unit 7 Brenda: Hi, Victor. Why are you cooking
breakfast again today?
Page 4, Exercise 3C Victor: I’m helping Manny out. He needs
some more time off this week.
Grammar review Page 247
Brenda: I don’t understand. Why is Manny
Audio Script Page 266 missing work? Is he sick?
Index Page 278 Victor: No, he’s fine. He and his fiancée
are preparing for their wedding
Page 4, Exercise 4 this week. His family is visiting
from Mexico, so it’s a good time
Simple present You speak English very well.
to discuss the plans.
Simple past I came here when I finished
school. Page 8, Exercise B
Future You’ll learn a lot here. Victor and Brenda catch up / are catching
up during their break. They have / are
Present perfect How long have you been having the same schedule because Manny
here? takes / is taking some time off this week.
Present continuous I’m planning to go to They talk / are talking about Brenda’s
college. older brother, Edward. When Edward was
young, he wanted to travel around the
UNIT 1 world, but he doesn’t care / isn’t caring
about a life of adventure anymore. Instead,
Page 6, Exercise 2A he takes / is taking a short two-week
1. a burger, fries, and a salad vacation every year and works / is working
as a computer programmer the other fifty
2. it’s too early for lunch
weeks of the year. He thinks / is thinking
his life is wonderful.
Page 6, Exercise 2B
1. a Page 9, Exercise C
2. c Victor: I’m trying to remember
3. c the name of your old friend
4. b from the neighborhood. Oh,
5. b I know. Her name was Teresa,
right?
Page 7, Exercise 3B Brenda: Right. You have a great memory.
• • Victor: How is she doing these days?
1. How’s your family? Do you see her anymore?
• • •
2. My wife is working at a restaurant.
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Brenda: Teresa and I are both really busy, Page 10, Exercise 2
so we don’t talk very often. But
she and my sister usually hang ActiveTeach: Vocabulary Practice
out together. They are studying 1. started
at the community college this 2. difficulties
semester. They both want to be
3. illness
accountants.
4. weather
Page 9, Exercise D 5. moved to
Do 6. to show him respect for
1. Victor: Are you always work during
the day? Page 10, Exercise 3A
prefer c
Brenda: Yes. I am preferring a
daytime schedule. I always feel
Page 11, Exercise 3B
tired when
I work 1. b Lines 7–9
I’m working at night. 2. c Lines 13–14
do 3. c Lines 20–21
2. Victor: How you spend your 4. a Lines 22–24
^
evenings?
5. a Lines 39–40
Brenda: I usually watch TV, but 6. b Lines 48–49
go Page 11, Exercise 3C
sometimes my sister and I are going
to a movie. 1. b 2. a
Do have 3. a 4. b
3. Victor: Are you having a pet to keep you
company? Page 11, Exercise 3C
Brenda: Yes, I have a dog named ActiveTeach: Building Vocabulary

Lucky. 1. achievement
is staying 2. poverty
But at the moment, he stays at
doggie daycare. I will pick him up 3. invention
after work.
I miss Page 12, Exercise 2A
I’m really missing him! The Palm Café
Page 10, Exercise 2 Career Opportunities
ActiveTeach: Anticipation Guide Executive Chef Creates menu; does all
long-term planning
After Reading
Sous-Chef Manages day-to-day work in the
1. True Lines 1–3 kitchen, supervises staff
2. False Lines 12–14
Pastry Chef Creates and prepares desserts
3. True Lines 1–3
4. False Lines 12–14 ✓ Line Cook Cooks food for all meals

Prep Cook Chops fruits and vegetables and Page 14, Exercise B
prepares other ingredients for the line cook 2. Do you have any idea where you will be
Kitchen Assistant Cleans and organizes the in twenty years?
kitchen 3. I am going to work a late shift
tomorrow.
Page 12, Exercise 2B 4. I won’t have time to finish my
1. b homework tonight. I am working until
2. c midnight.
3. b 5. He is going to tell his manager that he
4. a wants a promotion.
Page 12, Exercise 2C Page 15, Exercise C

A long-term goal is what you hope to I recently saw my friend Mike from high
achieve in your life in the future. Short-term school. He’s doing well, but he’s thinking
goals are the steps you need to take to about becoming a medical assistant. He is
reach your long-term goal. going to go back to school, and he will start
in September. Canyon College is having an
Page 13, Exercise 3B information session next week, and Mike
is going to go to it. The college will have
The young woman’s long-term goal is to some counselors there to talk about the
become a manager. Her short-term goals program—and Mike hopes they will have
are to research business programs and refreshments!
apply to a school.
Page 15, Exercise D
Page 14, Exercise A
(Answer will vary.)
Kayla: Can we talk later this afternoon, or
She’s going to register for classes.
are you working?
She’s going to attend a job fair.
Sandy: I’m not working, but I’m going
to meet with my manager this She’s going to search for jobs online.
afternoon. She’ll apply for financial aid.
Kayla: Really? What are you going to talk She’ll continue volunteer work.
about?
Sandy: I need to talk about where I’ll be Page 16, Exercise 1B
five years from now. I don’t know Contact Information, Personal Data,
whether to apply for a promotion Education, Work History
at work or go back to school. The
Davis College is having an open Page 16, Exercise 1C
house tomorrow. 2. f
Kayla: Are you going to go to it? 3. d
Sandy: Yes. It will give me a chance to 4. b
visit the campus and find out
5. c
about classes. I’m also going to
talk to a counselor at the career 6. a
center.
Kayla: That sounds exciting!

Page 16, Exercise 1D 4. She’s excited | she found a new job.

5. I hope | that she likes it.
2. F His phone number at home is 6. He’s afraid | he won’t finish.
1452
858-555-1492. Page 20, Exercise A
Mina wants to open a restaurant someday,
3. T
but she knows she isn’t ready yet. She has
2017 decided that she will start with a food truck
4. F He completed his GED in August 2007.
first. She feels certain that she can get a
small business loan. She heard that she
5. T
also needs a permit to own a food truck.
She still needs to do a lot of research.
6. F He worked as a prep cook for
Mina is afraid that she won’t be successful,
almost two years but she also knows she has to take some
just under a year.
risks.
Page 16, Exercise 1E
Page 20, Exercise B
1. The school wants to know work history that
to see what experience the applicant 2. I hope I can start my own business next
has had. ^
year.
2. No. The school wants to know ethnicity that
information so that it can help determine 3. Have you noticed there are a lot of new
multicultural balance. ^
businesses downtown?
that
Page 18, Exercise 2A 4. Linda learned she needs to apply for a
^
Topic: Opening a new restaurant permit.
Guest: Susie Costa that
5. Are you surprised your business has
^
Page 18, Exercise 2B been so successful?
that
is opening in two weeks 6. I’m certain I will be able to get a loan to
1. F Susie opened a restaurant last week. ^
start my business.
2. F The prices at Asian Cottage will be Page 21, Exercise C
inexpensive
very expensive. 2. I think that I can get a loan, but I’m not
sure.
3. T 3. Banks know that business loans
are a risk, but they still offer them to
4. T entrepreneurs.
fifty 4. We were surprised that / happy that
5. F About fifteen percent of small Jenny started her own business.
businesses fail in the first five years. 5. He was sad that / surprised that /
worried that he couldn’t get a loan from
Page 19, Exercise 3B the bank.
1. I know | that you’re busy. 6. They are worried that their business will
2. Are you sure | we have time? not be successful.
3. I’m worried | we’ll be late.

Page 21, Exercise D Page 24, Exercise 2A

2. I forgot (that) the bank is closed on 1. F
Saturday. 2. T
3. She understands (that) it’s not easy to 3. F
start a business.
4. He is worried (that) he might not get a loan. Page 24, Exercise 2B
5. She was surprised (that) her interest rate Rehan wants to grow professionally and
was so low. become a manager so he needs experience
with budgets. He has never worked with
Page 22, Exercise 1A budgets before.
1. Anna Popa is my next-door neighbor.
I admire her because she is a lifelong Page 24, Exercise 3A
learner. Anna came to the U.S. from 2
Moldova in 2010. Her first goal was to
learn English, so she took classes at UNIT 2
the local community college. Her next
goal was to get a bachelor’s degree Page 26, Exercise 2A
in sociology. She began her studies in
1. Possible Answers: to learn English,
2013 and graduated in 2017. Then she
to take training classes, to use the
decided to become a social worker,
computer center
so she enrolled in a master’s degree
program in social work in 2018. I want to 2. Nedim wants to find a job.
be a lifelong learner just like Anna.
2. Anna left Moldova in 2010.
3. Anna went back to school for a master’s doesn’t have and
degree in social work. 2. F Nedim has a job but is looking for a
new one.
3. T
Date Event
4. T
2010: • moved to the United hasn’t
5. F Nedim graduated from a university
States ^
in Bosnia.
• studied English hasn’t
6. F The employment specialist has
already found a job for Nedim.
2013–2017: • got a bachelor’s degree
in sociology
2018: • decided to become a 2. I’m looking for a job at a restaurant.
social worker / enrolled
in a master’s degree 3. I’m applying for several jobs.
program in social work 4. I look online every day.
The Present: • taking classes to get a 5. There’s a new business downtown.
master’s degree in
social work 6. I’m interested in applying there.

Page 28, Exercise A my goals. But I need to earn some

Sun County Career Center (SCCC) first money right now.
began helping jobseekers more than A: OK. Then you should consider taking a
thirty years ago. The founders of the job that might lead to a better position
organization wanted to help new immigrants later.
in the community. From 1998 till 2018, B: That’s a good idea. I can start to make /
SCCC provided English and work-skills making money while I’m planning for the
classes to immigrants who needed to find future. As I think you know, I prefer to
employment. In 2018 the organization work / working in an office.
decided not to limit its services to A: Yes. Let’s see . . . You like to do / doing
immigrants only. Now SCCC is open to research, don’t you?
anyone who wants to look for a job. B: Definitely. That’s what I liked most
The organization has continued offering about my last job. The only reason I quit
ESL classes and job training. It plans to working there was that I moved.
offer even more classes soon. SCCC
suggests visiting their website for additional Page 30, Exercise 1B
information.
Qualifications—list of your skills that help
Page 28, Exercise B you do a certain job
Related Experience—previous jobs you
Catherine: I met with an interesting have held
client earlier today. When he
came in, he wanted to look / Page 31, Exercise 1C
looking at the job listings
immediately. He couldn’t wait 1. c 2. a
to find / finding a job. 3. d 4. b
Co-worker: Once you recommended to
discuss / discussing his Page 31, Exercise 1D
abilities first, did he agree to 1. name, address, telephone number,
consider / considering the email
kind of work that might be 2. Technology Specialist, Sales Associate;
good for him? Computer-Skills Teacher
Catherine: Yes. I explained why we 3. B.S., Computer Science; June 2018
needed to talk / talking
about his personal qualities Page 31, Exercise 1E
and his skills. Then he finally
understood how important it Answers will vary.
is to look for a job that he can 1. People who know you well and can
enjoy to do / doing. describe your work-related skills and
your personal qualities.
Page 29, Exercise C 2. Possible references include people
A: Yesterday we discussed setting long- you have worked for or with and also
term and short-term goals. Let’s teachers or professors.
continue to talk / talking about that 3. The résumé can include a volunteer
today. position to show personal qualities, such
B: I finished reading the information you as the desire to help others or the drive
gave me about goal-setting, and I’d to do more than is needed.
really like to take the time to think about

Page 32, Exercise 2A about the job, because I’m a little nervous.
going online, visiting a job placement I’m terrible at talking to strangers.
agency, networking B: You’ll be fine. The first person that you’ll
talk to is the secretary, Mrs. Leshem.
Page 32, Exercise 2B Don’t be afraid of asking her anything
you want. She’s really nice.
1. twenty years
2. a flower shop Page 35, Exercise C
3. a “Help Wanted” sign
2. not having a certificate
4. the manager
3. solving problems
Page 32, Exercise 2C 4. answering questions about benefits
5. sending my application and
tip to be circled: résumé today; getting your application
Get information about possible jobs by materials
networking (talking with people you already
know and trying to meet new people). Page 36, Exercise 2
Page 34, Exercise A ActiveTeach: Anticipation Guide

What’s the matter? You seem worried lately. After Reading
Are you still concerned about getting a job? 1. True Lines 8–11
Yes. I didn’t plan on looking for work for 2. False Lines 12–16
so long. I’m beginning to wonder if I’ll ever 3. True Lines 29–31
find a job! And I’m getting tired of going on 4. False Lines 35–41
interviews.
I know. It’s not much fun. Page 36, Exercise 2
I’d be excited about taking any job, even a
low-paying one, as long as it’s something ActiveTeach: Vocabulary Practice
I’d enjoy doing. My friend Ben told me 1. jobs
about a position as a customer service 2. type of work
representative for a credit card company. 3. skills and experience
I’m really interested in finding out more
4. skills that you must have to do the job
about it.
5. shows
That would be a good job for you. You’re 6. other companies that do the same
good at helping people. kind of work
Page 34, Exercise B
Page 36, Exercise 3A
A: I’m really not satisfied with working at a
store. Thanks for letting me know about c
the teacher assistant job.
B: I’m glad you’re interested in applying Page 37, Exercise 3B
for it. You’ve been talking about going 1. The candidate should prepare well
back to school to become a teacher for because it will help him or her to feel
a long time. relaxed and confident. This will improve
A: I’m not looking forward to calling the his or her chances of success.
school office to get more information Lines 10–11

2. The candidate will go to the company’s Page 39, Exercise 3B

office. He or she will probably first meet •
with a Human Resources representative 1. control
and then with a hiring manager. •
Lines 13–15 2. interesting
3. The candidate should start by comparing •
3. experience
his or her skills to the job requirements •
listed in the job posting. 4. interview
Lines 27–28 •
5. responsible
4. The candidate should avoid talking
about skills or work experience that •
6. absolutely
make him or her seem like a poor fit for
the job. Page 40, Exercise A
Lines 33–34
I’ve lived in the U.S. since 2014, and
5. Doing research can help a candidate in I’ve been lucky with finding work. I’ve had
an interview because it shows that the a few different jobs at CDS Drugstores. My
candidate took time to learn about the first job there was as a stock clerk. Next, I
company, and it can help the candidate worked as a cashier. But then I got a job in
ask appropriate questions. the pharmacy department, and I really liked
Lines 41–45 it. I’ve always liked working with people and
6. The candidate can show he or she really I was good in chemistry in school,
wants to work at the company by asking so I decided to become a pharmacist.
detailed questions about it. I have just enrolled in a program at the
Lines 41–45 university. I haven’t started my classes yet,
but I hope to get a job as a pharmacist in
Page 37, Exercise 3C the future.
1. b 2. b
Page 40, Exercise B
3. b 4. b
A: How long has Dan worked here?
5. a
B: Since 2016. He has been one of our
Page 37, Exercise 3C best employees since he started here.
He won the Employee of the Month
ActiveTeach: Building Vocabulary award three times in the last three years.
1. application A: Is it true that he has had the highest
sales in the company for the last two
2. preparation
years?
3. information
B: Yes, and he’s also very dependable.
4. qualification He hasn’t missed a day of work in the
last two years. And he’s easygoing and
Page 38, Exercise 2A calm. He has never raised his voice.
Truck dispatcher
Page 41, Exercise C
Page 38, Exercise 2B 2. He has been a manager for two years.
1. a 2. c 3. Alba didn’t talk a lot at her last job.
3. b 4. b 4. She got a job as a receptionist a few
months ago.

5. Her speaking skills have improved since UNIT 3

she started her new job.
6. Michael has been a security guard Page 46, Exercise 2A
for several years. Mali, her friends, and Eric
7. He liked his job when he first
started it. Page 46, Exercise 2B
8. He hasn’t been happy since he began 1. c
working the late shift. 2. b
3. c
1. Circle: General manager position Page 47, Exercise 3B
Underline: listed on jobplacer.com 1. grape
2. He is applying to Stribling Hotel. 2. think
3. He asks the hiring manager to contact 3. bag
him for an interview.
4. night
Page 42, Exercise 1B 5. bored
Paragraph 1: Purpose of email: To apply Page 48, Exercise A
for a general manager C
position at a hotel Because life in a new country is exciting
Paragraph 2: Skills, Education, and but difficult, immigrants often live in
Experience: Excellent
customer service and neighborhoods with people from their
F
management skills, an homeland. That way, when they’re worried
associate’s degree in Hotel about food, schools, or medical care, or
Management, 15 years of F
work experience, currently when they feel confused about something
an assistant hotel manager that happens at work or school, they can
at Grantley Suites C
find help. If it becomes too frustrating to
Paragraph 3: Contact Frank if any
questions, arrange time for speak English, there’s always someone who
interview can speak their native language. Besides, at
the end of a long hard day, it’s sometimes
Page 44, Exercise 2A C
more relaxing to be in a place that seems
1. F
2. T like home.
3. F
Page 48, Exercise B
Page 44, Exercise 2B A: My husband and I moved to a new
Hua was laid off from her last job, and she neighborhood about a month ago.
doesn’t want to tell the interviewer about At first, I was excited about having
being laid off. American neighbors. But that changed
quickly. I’m surprised at / by how busy
Page 44, Exercise 3A people are all the time.
B: I know what you mean. When I first
3 moved to my neighborhood, I was

worried about bothering the American Page 50, Exercise 1B

family next door. I was embarrassed by starting point, ending destination, directions
my English, and the neighbors didn’t to walk, how far it is, how long it will take
seem very helpful. But then our kids
started playing together, and everything Page 50, Exercise 1C
changed. Now I’m thrilled at/with/by
the great relationship I have with my 1. f 2. e
neighbors. 3. d 4. c
5. a 6. b
Page 49, Exercise C
1. Sam is disappointed / disappointing Page 50, Exercise 1D
with his new neighborhood. 1. T
2. One of Sam’s neighbors always says, 11
“Hello. How are you?” But the neighbor 2. F It takes 20 minutes to walk from
never waits for him to answer. Sam feels the Berks Station to Las Parcelas
confused / confusing. community garden.
3. Sam asked one of his neighbors about west
her age. Later he found out that it’s 3. F You head east on W. Berks
not OK to ask that question. It was St. toward N. Howard St.
an embarrassed / embarrassing
experience. 4. T
4. Sam is surprised / surprising by how
hard it is to make new friends in his 5. T
neighborhood. left
6. F The destination will be on your right.
5. Sam learned about a soccer league in
his neighborhood. It sounds interested / walking
7. F These directions are for taking the bus.
interesting.
6. He feels encouraged / encouraging Page 51, Exercise 2A
that he will get to know some of his
neighbors through the soccer league. 1. MEMORIAL BOULEVARD
Hanson Hanson
Town Hall Library
Page 49, Exercise D

HANSON PARK DRIVE
LEONARD AVENUE
MAIN STREET
ST
VINE STREET
AT
IO
Hanson
Sara attended a City Hall meeting last week

N
ST
Post Office
RE
ET
because she is worried about crime in her

ROUTE 10
Hanson
Middle School Hanson
neighborhood. Many people at the meeting P High School
agreed with Sara. The crime rate in their

WATERPLACE AVENUE
neighborhood is alarming. Residents are

also disturbed about the trash and litter 2. Hanson Library
problem. They are frustrated that the streets
are so dirty. People are tired of complaining, Page 51, Exercise 2B
and the situation is depressing.
1. b 2. a
But the City Hall meeting was encouraging. 3. b 4. c
Sara and her neighbors feel satisfied
that the city council will take steps to Page 52, Exercise 1A
clean up the neighborhood. Everyone
is excited about living in a safer, 2—graffiti
cleaner community. 4—pothole

1—garbage Page 55, Exercise C

3—a vacant lot 2. weren’t
3. ran / would run / could run
4. were able to go / could go
The couple is talking about problems in 5. had
their neighborhood.
6. were
Page 52, Exercise 2B 7. wouldn’t complain
didn’t come Page 56, Exercise 2

1. F Last week, the garbage truck came
on schedule. ActiveTeach: Anticipation Guide
After Reading
2. T
teenagers 1. True Lines 1–4
3. F The fast food restaurants throw their 2. True Lines 14–22
garbage in the vacant lot. 3. True Lines 31–32
4. T
5. T Page 56, Exercise 2
Page 52, Exercise 2C ActiveTeach: Vocabulary Practice
A health hazard is anything that is a threat 1. important

to people’s physical well-being. 2. effect
3. left
Page 54, Exercise A 4. take care of
A: I wish the library opened earlier in the 5. rich
morning. 6. continue to grow
B: I wish it didn’t close at 4:00 P.M. on
Fridays. Page 56, Exercise 3A
A: I wish the WiFi at the library were better. a
I have a hard time connecting to the
Internet there. Page 57, Exercise 3B
B: I don’t have a computer. I wish the
library would get more computers. 1. a Line 10
A: Yes, that would be nice. And I wish 2. b Lines 20–21
we could check out computers from 3. b Lines 26–27
the library. 4. c Lines 30–31
5. b Lines 42–43
Page 54, Exercise B 6. c Lines 31–32
2. were
3. would fix Page 57, Exercise 3C
4. didn’t drive / wouldn’t drive 1. b 2. b
5. had 3. b 4. a
6. would build

Page 57, Exercise 3C effort, I urge you to check on

neighbors who might need help.
ActiveTeach: Building Vocabulary Resident: My neighbor, Mrs. Soto, is eighty
1. grow years old. I always ask her to
2. improve call if she needs anything, but
3. go up she tells me not to worry. What
should I do?
4. garbage
Officer: Continue what you’re doing.
5. empty
And, please, if you notice any
change in her daily routine, try to
Page 58, Exercise 1A find out what’s going on.
2. c 3. b Resident: I’ve noticed that some senior
4. a 5. f citizens are too trusting. They
6. e open the door when strangers
knock. I’ve told Mrs. Soto not to
Page 58, Exercise 2A do that.
Officer: That can be a problem. We have
He’s worried about losing community a safety class for seniors at the
services and about the high crime rate in his community center. We teach
neighborhood. them to ask for identification
even when they’ve made a call
Page 58, Exercise 2B for service. We remind them not
1. police station to open their doors until they
2. crime know it’s safe.
3. work with
Page 60, Exercise B
4. next week
Page 58, Exercise 2C 2. The Community-Policing Program

them
Clara Ramos would probably make encourages the residents in our
the statement. She wants to start a
Community-Policing program so that neighborhood to work with the police.
people help the police.
3. Community council members urge
Page 59, Exercise 3B them
residents not to miss meetings.
weak clear
us
1 ✓ 4. The police expect my neighbors and me
2 ✓ to report anything unusual.

3 ✓ her
5. Tell Mrs. Soto not to leave her door
4 ✓
unlocked.
5 ✓
him
6. Please ask Mr. Lee to check on Mrs.
Page 60, Exercise A
Officer: My Name is Officer Brown. As Soto once or twice a week.
part of our community-policing

Page 61, Exercise C Page 62, Exercise 1B

Prepare a list of “Street-Smart Tips” for Examples of things Examples of things
your students. Teach them to follow the the writer likes the writer dislikes
four basic rules. Tell them to stay away
from areas like parking lots and alleys that 1. Very peaceful 1. Shopping is hard
are empty or poorly lit. Remind them not
to carry lots of cash. Advise them to be 2. Only a few 2. No supermarkets
careful with their phones and wallets. Just neighbors
3. Boring
last week I saw a man who was a target for
3. Hardly any
crime. I warned him not to keep his wallet in traffic 4. No concerts or
his back pocket. classes
4. Beautiful
Page 61, Exercise D
Answers will vary. Possible Answers: 5. By a forest
2. them to defend themselves 6. Next to a lake
3. her to clean it up
4. him not to go out late at night Page 64, Exercise 2A
Page 62, Exercise 1A 1. T
1. I live in a neighborhood in the 2. F
countryside, far away from the city. 3. F
There are a lot of things I like about it.
For example, it’s very peaceful. I only Page 64, Exercise 2B
have a few neighbors, and there is hardly Mary respects other people and doesn’t
any traffic. It’s also beautiful. I live right like to gossip. One of her co-workers is
next to a lovely forest, and there’s a lake gossiping about someone.
to swim in.
here are also some things I don’t like
T Page 64, Exercise 3A
about my neighborhood. For instance, 1
shopping is hard. There aren’t any
supermarkets, so I have to drive a long
way to buy food. Also, it’s sometimes UNIT 4
kind of boring. I wish there were Page 66, Exercise 1
concerts or classes I could go to nearby.
But overall, I’m really happy in my 1. c
neighborhood. 2. d
2. The writer likes her neighborhood 3. e
because it is quiet. She doesn’t have 4. a
many neighbors and there is hardly 5. b
any traffic. She also likes it because it
has beautiful nature, with a forest and Page 66, Exercise 2A
a lake.
She is happy to observe her manager
3. She dislikes her neighborhood because
because she is nervous about starting her
there aren’t any supermarkets. Also, it’s
new job.
boring because there are no concerts or
classes nearby.

Page 66, Exercise 2B Page 68, Exercise A

Robert: When the bank closes, there’s
2. F Sandra will receive on-the-job still quite a bit of work for the
one week tellers. Most evenings you’ll work
training from Robert for two weeks. until 6:00. At the end of the day,
deposit don’t shut down your computer
3. F Robert explains how to cash a check. until we’ve put together our final
back report for the day. It’s important
4. F The customer endorses the front of that we have an exact record of
the check. all transactions.
A lot Sandra: What if there’s a problem and I
5. F All of the bank’s customers use can’t figure it out?
mobile banking.
Robert: For now, you’ll talk it over with
me or another teller. If we see any
6. T
problems, we’ll point them out.
or sends a text or email But I’m not worried. You’re doing
7. F The teller prints out a receipt^for every
an excellent job.
deposit.
Sandra: Thanks. You can count on me to
Page 66, Exercise 2C do my best.
2. talk over
It means that she won’t stay nervous for
3. count on
very long.
4. put together
Page 66, Exercise 2D 5. figure out
In general, it’s good to ask questions 6. point out
when you start a new job. It will help
you learn. Page 69, Exercise B
2. We offered to help the new employee out
Page 67, Exercise 3B with her first assignment. / We offered to
• • help out the new employee with her first
2. I can help out the next customer. assignment.
• • 3. He’s upset about the new schedule, but
3. Shut the computer down before you
leave. he’ll get over it.
• • 4. You can count on me to do the job on
4. I already shut it down.
time.
5. There’s a lot to learn, but you’re
• • 5. You should talk it over with your manager.
picking it up quickly.
Page 69, Exercise C
2. Can you point out the new employees?
Possible Answers: Can you point them out?
Where to sit 3. Their accountant figured out the problem.
Where to hang your coat Their accountant figured it out.
What time to go to lunch 4. The managers put this plan together.
Who to call if you are sick The managers put it together.
Where to get supplies 5. She can count on her co-workers.
She can count on them.

Page 70, Exercise B Page 72, Exercise 2C

The Overtime section describes the
maximum number of overtime hours, the 1. T
rate of pay, and the need for an approval doesn’t need
for overtime in advance. 2. F Mrs. Worth needs to wait for a while
This company offers sick leave, vacation, before she walks.
personal days, and holidays. haven’t
3. F The nurses have helped Mrs. Worth
Page 71, Exercise C walk.
1. d 2. c aren’t
4. F There are a lot of nurses on duty on
3. a 4. b Nina’s floor.
5. e
5. T
Page 71, Exercise D
1. c 2. b Page 73, Exercise 3B
3. b 4. c 1. Has / Hasn’t Mrs. Worth been out of
5. a bed?
2. Did / Didn’t the nurse take her vital
Page 71, Exercise E signs?
Answers will vary. Possible answers: 3. Could / Couldn’t we look at her chart?
1. Ace benefits are better than most 4. Have / Haven’t any of the nurses walked
because of the length of breaks, and the with her?
number of vacation days and personal 5. I can / can’t help her right now.
days.
2. Other employee benefits Page 74, Exercise A
include medical, dental, and vision A: Didn’t you train for the cashier job?
insurance. B: No, I didn’t. I trained to take orders.
3. Ace doesn’t want to pay overtime A: Do you like your job?
because it is expensive to pay 1.5 times B: Yes, I like being a cashier, but I don’t like
the hourly rate. Also, workers who work the hours.
long hours are more likely to make
A: Didn’t your manager give you the
mistakes or get hurt.
schedule you wanted?
Page 72, Exercise 2A B: No, he didn’t. I’m working nights, but it’s
OK.
Answers will vary. Possible answers: A: Haven’t you gotten a paycheck yet?
She’s irresponsible because she didn’t B: No, I haven’t. I think I get paid tomorrow.
check to see whether her patient’s vital
signs had been recorded. Page 74, Exercise B
She’s responsible because she immediately
offered to take the patient’s vital signs. 2. Hasn’t the cleaning crew arrived yet?
3. Won’t the customers complain about
Page 72, Exercise 2B that?
4. Don’t part-time employees get health
1. b
insurance?
2. a
3. b

Page 75, Exercise C Page 77, Exercise 3C

2. Can’t I work 1. b 2. a
3. Didn’t you bring 3. a 4. b
4. Shouldn’t we close up 5. a
5. Haven’t you taken
6. Shouldn’t they clean Page 77, Exercise 3C
ActiveTeach: Building Vocabulary

Page 75, Exercise D
1. constantly
1. Haven’t you finished the report yet?
2. potentially
2. Didn’t he tell his supervisor about
the problem? 3. easily
3. Shouldn’t we prepare for the 4. immediately
meeting? 5. especially
4. Can’t they hire more workers for
the holiday season? Page 78, Exercise 2A
Follows safety procedures
Page 76, Exercise 2
ActiveTeach: Anticipation Guide Page 78, Exercise 2B
After Reading 1. a 2. b
3. a 4. c
2. True Line 5 Page 78, Exercise 2C
Does quality work 3
Meets quotas 3
Follows instructions 3
Page 76, Exercise 2 Works as a team member 4
ActiveTeach: Vocabulary Practice Follows safety procedures 2
1. rules Page 80, Exercise A
2. stop
2. He also told me to think about safety
3. clean
and cleanliness. He specifically asked
4. treatments me to keep my work area cleaner.
5. transferable 3. My manager told me not to take such
long breaks. She said to limit my breaks
Page 77, Exercise 3A to twenty minutes.
b 4. She reminded me to wash my equipment
at the end of my shift.
Page 77, Exercise 3B 5. My boss warned me not to be late again
or I might lose my job.
1. b Lines 1–2
6. My supervisor asked me to check my
2. a Lines 13–14 work more carefully.
3. a Line 17 7. At the start of my review, my boss told
4. b Line 24 me to relax.

Page 81, Exercise B Page 84, Exercise 2B

2. me to use Wei he applied for a position as a team
3. not to include leader, but he didn’t get an interview. He is
4. me not to use upset because he wants to be promoted in
the future.
5. me not to share
6. to change Page 84, Exercise 3A
Page 82, Exercise 1A 3
1.
UNIT 5
To: havalos@finestfurnishings.com
Subject: Warehouse reorganization Page 86, Exercise 2A
Hi Henry, The focus of the class is preventing a fire in
I would like to make a suggestion. I think we should reorganize the your home.
warehouse. As you know, our most popular products, like the Pinestar
sofa, are currently stored at the far end of the warehouse. Shouldn’t we
make these products easy to load? I think we should move them closer
to the loading area. To make room for them, we can move the less
popular products to the far end.
1. the kitchen
I think this change will really help our workers out. They’ll be able to 2. Cooking
get the fastest-selling products on the trucks a lot more easily. I know 3. put a lid
this reorganization will take time and money. However, I think it will
really make us more efficient and reduce our delivery times. 4. the stove
Best, 5. not to touch
Lev
2. Henry may be Lev’s supervisor. 1. When you are cooking, you should stay
3. He wants to move popular products to a in the kitchen.
different part of the warehouse because 2. If you leave a towel or oven mitt near the
this will make them easier to load and stove, it can catch on fire.
deliver. 3. If you have hot cooking oil, do not throw
it in a trash can.
4. If a pan of food catches fire, put a lid
over it.
Topic of email: warehouse reorganization
5. When you finish cooking, remember to
turn off the stove and oven.
What action does the writer suggest?
The writer suggests moving popular products 6. If you have children, you should be extra
closer to the loading area. careful in the kitchen.
Why does he think this is a good idea? Page 88, Exercise A

Because he thinks this will make the workers If you see smoke coming under the door,
more efficient and reduce delivery times. don’t open the door!
Don’t open the door if it is very hot or warm!
Go to another exit.
If the door is cool, open it slowly.
1. F If there is smoke along your escape route,
2. T drop to the floor and crawl on your hands
3. F and knees below the smoke.

If you are trapped, close the doors between Page 90, Exercise 2
you and the fire. If you can get to a phone,
dial 911 and ask for the fire department. ActiveTeach: Vocabulary Practice
If you can’t reach a phone, go to a window 1. change
and signal for help with a sheet or a flashlight. 2. make your home safe from earthquakes
3. usually
Page 89, Exercise B
4. lower your body close to the ground
2. If you have small children, tell them not 5. way to get to another place
to hide under a bed in case of fire.
6. happens
3. If family members can’t escape by
themselves, make plans to help them.
4. Don’t open a door if it is hot to the touch. Page 90, Exercise 3A
5. If your clothes catch fire, drop to the a
floor and roll back and forth.
Page 89, Exercise C 1. b Lines 2–3
2. c Lines 10–11
2. If you hear the fire alarm, don’t leave 3. a Lines 13–14
leave your work area immediately 4. c Lines 25–27
your work area until firefighters arrive.
Leave 5. b Lines 33–35
3. Get your personal belongings if you 6. c Lines 41–42
don’t have them with you. Page 91, Exercise 3C

1. a 2. b
4. If you work on the 10th floor, take the
3. a 4. b
stairs
elevator to exit the building. 5. a
Drop to the floor and crawl
5. Keep walking forward if you see smoke. Page 91, Exercise 3C
Page 90, Exercise 2 ActiveTeach: Building Vocabulary

1. mistake
ActiveTeach: Anticipation Guide
2. misconception
After Reading 3. disprove
1. False Lines 8–10 4. misled
2. False Lines 17–18 5. disagree
3. False Lines 30–31 6. discouraged
4. True Lines 39–40
meteorologists = experts who forecast the
weather
warning = an announcement that tells
people that a storm is coming
coastal areas = places near the sea
evacuate = leave the area

tides = the rising and falling of the sea Today, weather forecasters give up to thirty
floods = water that covers and minutes’ advance warning before a tornado
submerges land actually arrives. As a result, people have
time to find a safe place to stay until the
Page 92, Exercise 2A storm is over. For example, when powerful
tornadoes passed through Oklahoma in
A hurricane has wind speeds of 74 miles 1999, only 44 people died. However, 695
per hour or greater. people lost their lives and 2,000 more were
injured in 1925 because the tornadoes went
Page 92, Exercise 2B through just a few minutes after people had
warm received the tornado warning.
1. F Hurricanes form over cool ocean
water. Page 95, Exercise C
1
2. F Hurricane season in the Atlantic 2. [After the winds of a tornado begin to
June turn in a circular direction,]
Ocean is from July 1 through 2
November 30. [they move faster and faster.]
2
3. T 3. [Before a tornado arrives in an area,]
can 1
4. F A Category 1 storm cannot cause [you will usually hear a loud warning siren.]
flooding. 2
2 4. [Until scientists learned some basic facts
5. F A Category 3 storm has wind speeds about tornadoes,]
of 96 to 110 miles per hour. 1
[they had trouble predicting them.]
6. T 1
5. [When the violent winds of a tornado hit
7. T buildings,]
2
Page 94, Exercise A [serious structural damage often occurs.]
2. The sky usually turns dark before a 1
thunderstorm begins. 6. [Weather Service personnel use weather
3. When there’s a thunderstorm, you radar to confirm a potential tornado]
should not stand under a tree. 2
[before they issue a tornado warning.]
4. Get inside a building or a car as soon as
you see lightning. Page 95, Exercise D
5. You should stay inside until the
thunderstorm ends. 2. Radar worked very well until there was
bad weather.
Page 94, Exercise B 3. As soon as it began to rain or snow,
radar operators noticed that something
When scientists predict storms like strange happened with their equipment.
tornadoes quickly and correctly, they save
4. After the war ended, scientists were able
lives. Before they had technology to help
to improve the radar technology to filter
them do their job, meteorologists worked
out the effects of rain or snow.
slowly. Their work became easier and faster
after/when they began using computers.

5. When the improvement to radar were Page 98, Exercise 2B

made, finding the location of ships and 1. b 2. c
places became easier.
3. b 4. a
Page 96, Exercise B 5. c
1. five
2. A: red, B: orange, C: yellow, D: light
green, E: blue 1. eat 2. feel
3. dark green 3. live 4. seat
5. still
Page 96, Exercise C
Page 100, Exercise A
1. b 2. e
3. a 4. d Alice is a 911 dispatcher. She had several
emergency calls this afternoon. The first
5. f 6. c
caller was cooking dinner when a fire
started on his stove. Another caller was
Page 96, Exercise D
driving her car when she hit a man on a
bicycle. A woman called because her sister
1. F The storm surge zone nearest the had an allergic reaction while she was
red eating lunch. Someone else called because
coast is usually yellow.
he was running downstairs when he tripped
and fell. And another person was swimming
2. T
when a jellyfish stung her. In each situation,
Alice stayed calm while she was reporting
3. F Most of the longer evacuation
the emergency.
routes in Miami-Dade County run
North-South Page 101, Exercise B
East-West. 1. We were working / worked in the front
office when the fire alarm went off.
4. F The islands off the coast are in zones 2. While I was cooking / cooked dinner, I
A was burning / burned my hand.
B and C.
3. When the nurse was arriving / arrived,
several patients were already sitting /
5. T
already sat in the waiting room.
E
6. F The zone furthest inland is zone C. 4. She was talking / talked to the 911
dispatcher when the police were
Page 98, Exercise 1B arriving / arrived.
5. He was eating / ate shrimp when he was
A burning vehicle, a person who is having / had a serious allergic reaction.
unconscious, a person who is choking, a
person waving a gun in a store Page 101, Exercise C
Page 98, Exercise 2A A: Hello. 911. What’s your emergency?
B: I need help! I hit a man on a bicycle.
A dispatcher answers 911 calls. He or she I think his leg is broken.
is responsible for taking calls, getting help,
A: Can you tell me exactly what happened?
and telling the appropriate emergency
responders of the situation. B: Yes. I was driving down the road when a
bicycle appeared out of nowhere.

A: Was he wearing a helmet when your car UNIT 6

struck him?
B: Yes. Page 106, Exercise 1
A: OK, that’s good. How fast were you A security deposit is money that the
going when you hit him? landlord holds until you move out. The
B: Not very fast. I saw him a few seconds money will be used if there is any unpaid
before the accident, so I was slowing rent or damage to the apartment.
down when the impact occurred.
A: OK. An ambulance will be there any Page 106, Exercise 2A
minute. Please stay on the line while you She wants a three-bedroom apartment.
wait, and tell the victim not to move.
1. Circle heads: “Step 1, Step 2, Step 3, 1. T
Step 4” doesn’t include
2. Put on clothes to protect yourself from 2. F The rent includes cable.
the floodwaters.
3. T
3. Call your insurance company.
$50 a month
4. F Covered parking is free.
$1,000
What to Do After a Flood 5. F The security deposit is $800 for
tenants with pets.
STEP 2: Turn off the electricity. 6. F Jenn can look at the apartment
6:00
until 5:00 today.
STEP 3: Take pictures.
Page 106, Exercise 2C
cable, Internet, covered parking, security
STEP 4: Call your insurance company. deposit

Page 104, Exercise 2A • Tenants are required to pay their rent on
1. F the first of the month.
2. T • Tenants who pay their rent late
3. F are required to pay a late fee of $50.
• Tenants are not supposed to make noise
Page 104, Exercise 2B in their apartments after 10:00 P.M .
Maritza’s manager has asked her to make • Tenants are not allowed to keep bicycles
sure the office is prepared for a disaster. or strollers in the hall. They are supposed to
Maritza doesn’t know anything about keep them in their apartments.
preparing for disasters. • Tenants are permitted to park only in their
own parking spots.
Page 104, Exercise Ex 3A
1

Page 109, Exercise B 6. F The tenant is not allowed to use the

2. is allowed to 10:00
laundry room after 8:00 P.M.
3. is required to
4. are supposed to, is allowed to / is Page 112, Exercise 2A
supposed to
He answers questions about problems with
5. are required to landlords.
6. are required to
7. are required to Page 112, Exercise 2B
8. are supposed to / are required to
9. are supposed to / are required to 2. T
10. are required to
3. T
4. F Chris hasn’t called his landlord yet to
Address of the property, length of time for
the rental, cost of the rental, names of the complain about his problem.
tenant and landlord, security deposit, rules
5. F Manny tells Chris to
Page 110, Exercise B notify his landlord in writing
Parties—names of the landlord and tenant replace the smoke detectors himself.
Description of Premises—address of the
apartment, description of apartment and Page 112, Exercise 2C
parking 1. a 2. c
Term—dates of the agreement 3. c 4. b
Rent—cost of monthly and annual lease; 5. c
late fees
Page 110, Exercise C
1. e 2. f 2. The plumber isn’t here yet, is he?
3. a 4. d
3. The landlord is taking care of this
5. b 6. c
problem, isn’t he?
Page 110, Exercise D
4. We aren’t going to have to pay for this,
2. T
are we?
3. T
4. T
1. You called the landlord, didn’t you?
5. F The tenant is not allowed to smoke 2. You didn’t see mice in the apartment,
anywhere on the premises did you?
in the hallways, but is allowed to 3. The plumber fixed the sink, didn’t he?
4. The landlord has to paint the lobby,
smoke in his or her apartment.
doesn’t he?

5. There isn’t any lead paint in the Page 116, Exercise 2

apartment, is there?
6. The electrician isn’t in the basement, ActiveTeach: Vocabulary Practice
is he? 1. move
2. too expensive
Page 114, Exercise B 3. stop working
1. You checked the lease, did / didn’t you? 4. a lot
2. The landlord wasn’t in the office, was / 5. work for a company from your home
wasn’t he? 6. people who work
3. You’re going to sign the lease, are / 7. important to
aren’t you?
4. The building manager takes care of all Page 116, Exercise 3A
the repairs, does / doesn’t she?
5. You sent a letter to the landlord, did / a
didn’t you?
6. There isn’t any damage in your
apartment, is / isn’t there? 1. Americans are famous for moving a lot.
7. The landlord is responsible for keeping Line 1
the building safe, is / isn’t she? 2. A Gallup survey from 2013 supports this
8. The landlord and the painter are finished idea.
with the work, are / aren’t they? Lines 4–5 and the graphic
3. The most common reason that
Page 115, Exercise C Americans move has been to find jobs.
2. d 3. e Lines 9–10
4. b 5. a 4. They might move because houses are
6. c too costly or because they want to buy
better homes.
Page 115, Exercise D Lines 19–21
1. did we 5. Because the workforce is getting older,
2. is it and older workers move less often.
3. did you Lines 38–40
4. isn’t it; doesn’t he / doesn’t she
Page 116, Exercise 2 1. b 2. c
ActiveTeach: Anticipation Guide Page 117, Exercise 3D

After Reading 1. b 2. a
1. True Lines 1–4 3. b 4. a
2. False Lines 4–8 / graphic

Page 117, Exercise 3D Page 120, Exercise B
ActiveTeach: Building Vocabulary My friend Inez called me last week. She was
really upset. She told me that her neighbor
1. Traditionally had bought two big dogs. She said the
2. Historically dogs were always running in the halls.
3. Still When they saw her, they jumped on her.
4. Currently She said she was terrified. I told her that
5. Recently she should complain to the landlord, but
she said that she didn’t like to complain. I
told her I would call the landlord for her, but
Page 118, Exercise 2A she said she would work it out.
Their neighbor’s TV is too loud.
Page 118, Exercise 2B 2. Victor said that the hallway in his
1. 2C building always smells like fried food
2. their baby is sleeping from the restaurant next door.
3. the building manager 3. Ada said that her neighbors have visitors
late at night, and they sometimes ring
4. go to the neighbors’ apartment
her doorbell by accident.
5. 10 P.M.
4. Ming said that they live close to a fire
station, and the sirens wake up their kids
all the time.
1. I can’t believe it! 5. Hamid said that his neighbor parks her
2. That noise is awful! car in his space almost every weekend.
3. How terrible!
4. That’s amazing! Page 121, Exercise D
Last week, I spoke to the building manager
Page 120, Exercise A about two problems. The first is with the front
@HallieJ: One of my neighbors smokes all door. I told him that it didn’t close properly
the time. I told him that smoking and that this was a dangerous situation. He
wasn’t allowed in the building. I said he knew about the problem. I told him
also told him that my children are that he needed to install an automatic lock.
getting sore throats. He said he He said he would look into it. The second
would stop, but I can still smell problem is with the nightclub down the block.
smoke from his apartment. Does It closes late, and people make a lot of noise
anyone have any advice? when they leave. The manager said he was
@Lin75: The ceiling in our bathroom leaks sorry but that he wasn’t able to do anything
every time our upstairs neighbors about it.
take a shower. The building
manager said he would send a Page 122, Exercise 1A
plumber, but it’s been three days. 1.
I told my neighbors that they
should call, too. They said they Dear Mr. Blake,
did, but nothing has happened. I am writing to let you know that the stove in
Does anyone else have this my apartment is broken. Two of the burners
problem? don’t work. The stove needs to be fixed or
replaced.

I checked my lease (see attached), and Page 126, Exercise 2A

it said that the landlord was responsible They want to buy from a dealer so they can
for making sure that all appliances are in get a warranty.
good working order. Therefore, could you
please send someone immediately to fix or Page 126, Exercise 2B
replace the stove? You can call me at (605)
555-7932 to arrange a time.
1. T
Thank you. I look forward to hearing from can live without
you very soon. 2. F They want to buy a car with a sunroof.
Best, want
3. F They don’t care about a rearview
Lidia Martinez
camera.
Buena Vista Apartments, Apt. 3C
2. She checked her lease. 4. T
3. She asks the landlord to call her to set a not
5. F Mark and Eva have agreed they want
time and to fix the stove. ^
a red car.
PROBLEM: Lidia’s stove is broken. Page 128, Exercise A
SOLUTION: Landlord sends someone Check 1, 2, 4
to fix or replace the stove
immediately. Page 129, Exercise B
When it’s time for your next car, truck, or
SUV, where would you rather / would you
1. T prefer get your information? People don’t
2. F always agree on the best way to become a
3. T smart auto shopper.
Some car buyers would prefer use / using
Page 124, Exercise 2B the Kelly Blue Book app. Others would
Ayo’s company is moving to a new building rather rely / relying on Consumer Reports.
very far from her home. Ayo is worried that Another group of car buyers would rather
she won’t have time to pick up her daughter learn / learning from personal experience
from daycare. than / to read what the experts say.
They would rather / would prefer do
Page 124, Exercise 3A research by talking to friends and paying
attention to the cars they see on the road.
2 So, what about you? Would you prefer
relying on your personal experience to /
UNIT 7 than using an app or website? Or would
you rather follow / following the advice of
Page 126, Exercise 1 experts? Whatever you do, get as much
1. f 2. e information as possible before you buy
3. h 4. g your next vehicle.
5. b 6. a
7. d 8. c


Sam: I love sports cars. I know they’re Check the following:
expensive, and most people would age, marital status, type of car (year, make,
rather not spend that much on and model, etc.), safety features, estimated
a car. But I don’t care. I would number of miles you drive each year
rather spend the money and drive
a really cool car. How about you, Page 131, Exercise 2D
Marina? What kind of car would
Type of car, like a sports car; not having
you prefer having?
safety features; driving a lot of miles; being
Marina: A hybrid. I like the combination of young or single
a gas engine and an electric motor
with a battery. I would prefer not Page 132, Exercise 1
going to the gas station if I can
avoid it. Tread – the outer face of a tire with a pattern
Sam: Hey, Jinsuk, how about you? What cut into it
kind of car would you prefer to Oil – a lubricant used in car engines
drive? Engine coolant – a fluid used to remove
Jinsuk: A safe car. I would rather not have heat from a car engine
to worry about having an accident. Fluids – anything that flows; in a car, this
I prefer having a car with a good includes all the gases and liquids such as
safety record to anything else. fuel, oil, and engine coolant
Transmission fluid – a lubricant used in
Page 130, Exercise 1A automatic transmissions
A car accident can be very expensive. Brake fluid – a lubricant used in brake
Insurance will help pay for repairs to your car systems
and any damage to another car or person. Washer fluid – a liquid used for cleaning a
car windshield
Page 130, Exercise 1B Air pressure – amount of air in the tires
The first is an Insurance Identification Leaks – accidental loss of contents
Card (ID). The ID card needs to be
carried when driving a car in case of an Page 132, Exercise 2A
accident.
Jake’s number one tip is: “Don’t delay. Do it
The second is a renewal notice. The today.”
renewal notice is sent to a driver to remind
him or her to pay the premium. First, you Page 132, Exercise 2B
get the renewal notice. Then after you pay,
you get the ID card. 1. c 2. b
3. c 4. a
Page 130, Exercise 1C 5. b 6. a
1. b 2. f
3. d 4. e
•
5. a 6. c 1. Something’s wrong with my car.
•
Page 130, Exercise 1D 2. I hear a funny noise when I start it.
1. b 2. b •
3. The brakes aren’t working well.
3. b 4. a •
5. a 6. c 4. Do you know a good mechanic?

Page 134, Exercise A Page 135, Exercise D

A: Do you know whether the car will be it was
ready tomorrow? 2. They asked whether was it safe to drive
B: Yes, it will. I’m a little worried. I don’t
with a damaged tire.
know how much the repairs are going
to cost. if/whether needs
3. Can you tell me does the engine need
A: I can’t believe you didn’t get a written
estimate from the mechanic! He should more coolant?
tell you what it’s going to cost before he
the mechanic is
begins work on your car. 4. Do you know how late is the mechanic
B: Of course, you’re right. I don’t know ?
why I didn’t think of that. I wonder open.
if it’s too late to ask for an estimate. if/whether
5. We wonder that the leak is coming from
Page 134, Exercise B
the radiator.
Katy: Do you know where the receipt from
the mechanic is? I can
6. I want to know how can I change the oil.
Doug: I don’t remember what I did with it
if/whether had
when I came home. 7. The mechanic wasn’t sure did they have
Katy: We need to know where that receipt
is. the parts he needed to repair my car.
Doug: It’s probably in my wallet. Can you
tell me why it is so important? Page 136, Exercise 2
Katy: I want to know how much coolant ActiveTeach: Anticipation Guide
the mechanic put in the radiator.
Doug: Why do you need to know that? After Reading
Katy: There’s steam coming from the 1. False Pie chart
hood. I want to find out what the 2. True Lines 23-26
problem is. Maybe he put in too 3. False Lines 53-55
much coolant or not enough. 4. False Lines 55-57
Page 136, Exercise 2
Customer: Can you tell me if you have
windshield wipers for a 2016 ActiveTeach: Vocabulary Practice
Honda Accord? 1. give to
Salesperson: Yes, we do. They’re in Aisle 6. 2. move forward
Customer: Do you know if they are on 3. instead of Shawn
sale?
4. disadvantage
Salesperson: I’m not sure if the sale ended
5. thing that he can do if everything else fails
yesterday. I’ll find out.
6. angry feelings
Customer: My turn signal isn’t working.
Could you also find out if I
will need a special bulb? Page 136, Exercise 3A
Salesperson: Yes, you will. I’ll see where b
they are located.

Page 137, Exercise 3B Page 138, Exercise 2D

1. b Lines 8–10 Possible answers: go to the police
2. b Lines 13–15 station, file a police
3. a Line 28 report, call the
insurance agent, check
Page 137, Exercise 3C that the car drives OK
1. c 2. b Page 139, Exercise 3B
3. a
1. She / She’d slowed down because of
Page 137, Exercise 3D the rain.
2. He / He’d already started moving into
1. b 2. a
the right lane.
3. b 4. a
3. He / He’d left his cell phone in the car.
5. b
4. We / We’d prefer to buy from a dealer.
Page 137, Exercise 3D 5. They / They’d like the red car.
ActiveTeach: Building Vocabulary Page 140, Exercise A

1. lemon 2
2. consumer 2. She rushed out of the building. There
3. repair 1
had been a car accident at the corner.
4. government
1
5. auto 3. Sarah had forgotten her phone at home,
2
so she went back to the office to call 911.
2
A fender bender is a minor car accident. 4. One of the drivers was yelling that
Some causes include heavy rain, icy roads, 1
and distracted drivers. another driver hadn’t used his turn signal.
2
Page 138, Exercise 2A 5. When Sarah came back out, both of the
d 1
drivers had gotten out of their cars.
Page 138, Exercise 2B 2
6. One of the drivers was looking at the car’s
1. No, no one was hurt. 1
2. She wanted to call the police. fender. The fender had been crushed.
3. Yes, he does. He told Nora that he would
get it. Page 141, Exercise B
4. The insurance companies need pictures. 2. e 3. f
4. b 5. c
6. a
1. phone
2. insurance card Page 141, Exercise C
3. driver’s license 1. A: What happened to your car?
4. registration B: I had an accident last week. I had
just pulled onto the highway when a
truck ran into me.

A: That’s terrible! Did anyone get hurt? Page 144, Exercise 2A

B: The truck driver had minor injuries 1. T
because he hadn’t remembered to 2. T
put on his seatbelt.
3. F
A: Had you ever had an accident before?
B: Yes. I was in a fender bender last year. Page 144, Exercise 2B
2. A: Felix and I were in an accident
Ivan is supposed to keep a list of the
yesterday.
people he talks to, but he often forgets.
B: Oh, no! Is everyone all right? Ivan’s manager is upset and has given Ivan
A: Fortunately, no one got hurt. But you feedback about his performance.
know, Felix is a terrible driver.
B: I agree. Had you ever ridden with him Page 144, Exercise 3A
before? 2
A: No, I had not. Yesterday was the first
time—and the last! UNIT 8
Page 142, Exercise 1A Page 146, Exercise 2A
I recently bought a great used car. First, I 1. She can’t sleep at night.
researched different kinds of cars online. 2. She has a lot of congestion and can’t
Based on what I learned, I decided I would breathe well.
prefer to buy a used hybrid. Next, I checked
3. She is achy.
ads online to compare prices. Then, one
week later, I saw an ad for the car I wanted. 4. She has been sneezing a lot.
I went to see it, and I liked it. Next, I used
the VIN (Vehicle Identification Number) to Page 146, Exercise 2C
check online if the car had ever been in an
accident. After that, I asked my brother’s 2. F Dr. Miller thinks that Mrs. Garcia has
mechanic to inspect the car. Everything was an allergy
OK, so, finally, I bought the car. I love it! a bad cold.
2. She went to look at the car. 3. F Mrs. Garcia has been eating
3. She asked a mechanic to check it. the same foods as always
some new foods lately.
4. T
How the writer bought a used car
5. T
First, she researched different kinds of cars
online.
6. T
Next, she checked ads online.
Then, she saw an ad for the car she wanted
and went to see it. 1. sees
2. stroke
Next, she used the VIN to check if the car
3. clean
had ever been in an accident.
4. prescribe
After that, she asked her brother’s mechanic 5. grow
to inspect it.
6. dry
Finally, she bought the car.

Page 148, Exercise A Mrs. Garcia: Great! I’ve been sleeping

1. Receptionist: It’s nice to see you. Have much better. The congestion
you been feeling better since your last in my nose is gone, and I
visit? haven’t been coughing at
night.
Patient: Yes, I have. My arm hasn’t
been hurting at all. I’m just here for a Dr. Kim: Have you been taking your
follow-up. medicine regularly?
2. Patient A: I’ve been seeing Dr. Kim Mrs. Garcia: Yes. I’ve been following your
for two years. Have you been coming instructions, Dr. Kim.
here long? Dr. Kim: Has the medication been
Patient B: No. My wife made this causing any side effects?
appointment for me. I’ve been getting Mrs. Garcia: No. Everything has been
sleepy at work lately. going perfectly.
3. Nurse: Dr. Kim will see you now. I hope Dr. Kim: And your daughter?
you haven’t been waiting too long. Mrs. Garcia: Well, she has been working
Patient: I’ve been here about fifteen in the garden lately. She gave
minutes, but that’s OK. I’ve been reading all her houseplants away
an interesting article about allergies. when she learned about my
Maybe I’ll finish it after I see the doctor. allergy!

Doctor: Good afternoon. What brings Section 1: Employee Information
you here today? Has / Have Section 2: Type of Enrollment
you been having some health Section 3: Members Covered
problems? Section 4: Reason(s) for Changing Type
Patient: I’ve been feeling very tired for / of Plan
since the past few months. Section 5: Type of insurance Plan
Doctor: You have / Have you been
experiencing any other Page 151, Exercise 3C
symptoms?
1. b 2. a
Patient: Yes, I am / have. I’m a
3. c 4. e
carpenter, and I sometimes get
cuts on my hands at work. The 5. d
cuts been / have been taking
longer to heal. Page 151, Exercise 3D
Doctor: You wrote here that there’s 1. October, January
a history of diabetes in your 2. 123-45-6789
family. 3. 11/20/1990
Patient: That’s right. My grandmother was 4. January 5, 2019
diabetic, and so is my mother. 5. John, Maria
She is taking / has been taking
6. 28
insulin for / since 2005.
Page 151, Exercise 3E
1. The four types of plans are: HMO
Dr. Kim: Good morning, Mrs. Garcia.
Network 1, HMO Network 2, HMO
How have you been doing
Network 3, and PPO.
since I saw you last month?

2. PPO is most expensive insurance plan. Page 154, Exercise B

3. PPO’s are more expensive than HMO’s 2. I exercise so frequently that I don’t have
because you can choose any doctor you much time to watch TV.
want and don’t have to choose a doctor 3. I’m eating such healthy foods these days
within a given network. that I feel like a new person.
4. HMO is affordable and the doctors within 4. I’ve lost so much weight that people
the network can easily communicate don’t recognize me.
with each other.
Dear Editor,
a broken leg, a stroke, a heart attack
Your recent article on healthy living raised
Page 152, Exercise 2A such an important issue that I left copies
in my waiting room for my patients. Many
c of them complain that they have so many
responsibilities at work that they have no
Page 152, Exercise 2B time to eat healthy meals or get exercise.
1. b 2. c However, as your article points out, we can
3. a 4. a all make small changes so easily that there
5. c 6. a is no excuse not to.
Small changes can lead to big benefits.
Page 152, Exercise 2C Let’s take breakfast as an example. Medical
Possible Answer: The 911 dispatcher experts say that breakfast is such an
handled the call well important meal that no one should skip it.
because she kept the But thousands of children start their school
caller calm and got day on empty stomachs. This has become
important information. such a serious problem that many schools
now serve breakfast. And what about
Page 152, Exercise 3B adults? Why are so many of us still skipping
breakfast? We say we’re so busy that we
Possible Answers: The dispatcher kept don’t have time for breakfast. Well, it’s time
the talking to the caller to find the time! This idea seems so simple
to help keep the caller that everyone should understand it.
calm, to learn of any
changes in the patient, Page 155, Exercise D
to make sure the
paramedics got there. 2. Gyms are so expensive that I can’t afford
to go to one.
Page 154, Exercise A 3. Exercising is so boring that it’s hard for
me to keep doing it.
2. You have such a bad headache that you
can’t walk or talk. 4. I’m so tired when I come home from
work that I just want to eat and go
3. You become so dizzy that you can’t sit
straight to bed.
or stand.
5. I have so many chores on the weekend
4. You are so weak that you faint.
that I can’t find the time to work out.
5. You are bleeding so heavily that the
6. I haven’t exercised in such a long time that
bleeding can’t be controlled.
I’ll never be able to get back into shape.
7. I was in so much pain the last time I
worked out that I never want to do it again.

Page 156, Exercise 2 Page 158, Exercise 2A
ActiveTeach: Anticipation Guide The topic is the importance of getting flu

vaccines.
After Reading
1. True Line 1 Page 158, Exercise 2B
3. False Lines 10–12/Bar graph 1. F The flu is not a serious illness.
2. T
over 6 months old
Page 156, Exercise 2 3. F All infants can receive a flu vaccine.
^
ActiveTeach: Vocabulary Practice can
4. F Pregnant women cannot get a vaccine.
1. period of time
2. average 5. T
3. long life don’t have to
4. accidental 6. F You must go to a doctor to get a flu
vaccine.
5. ended
6. very overweight Page 158, Exercise 2C
1. once a year
Page 156, Exercise 3A 2. a variety or particular version of
c an illness
3. the part of the body that protects it
Page 157, Exercise 3B from illness
1. b Line 3
2. a Lines 25–26 Page 159, Exercise 3B
3. c Lines 37–38 •
1. examination
4. a Lines 42–43 •
2. physical
Page 157, Exercise 3C •
3. community
1. b 2. a •
4. specialize
3. c 4. b •
5. participate
Page 157, Exercise 3D
1. a 2. a
3. b 4. a 1
A: I think that everyone should get a flu shot.
5. a 1
B: I agree, but the company ought to give
Page 157, Exercise 3D us the shots for free.
ActiveTeach: Building Vocabulary 2
A: You’d better not say that too loudly. You
1. prevent 1
2. decline should be grateful that we can get the
3. increase vaccine for just $10.
4. healthy weight

B: You’re right. It’s a good deal. And it’s It’s also important to eat healthfully. Few
very important, especially for someone medical experts say that you must to
like me. eliminate pizza, French fries, or candy
shouldn’t
A: Why especially for someone like you? completely, but you ought not eat
foods that are high in fat, sugar, and
B: I’m over fifty, and I have heart disease. salt regularly. Show your children
They say that anyone over the age of that fresh fruit and vegetables are delicious,
fifty or with medical conditions like heart too.
1 What our children learn now about
disease or diabetes should get a flu shot
every year. It’s already September 24. healthy living can affect them for years
2 to come.
I’d better go to Smithson’s soon.
A: Don’t forget to take your ID card. The You may have the flu if you are suffering
3 from any or all of these symptoms.
announcement says that you must have You have a fever, so you feel very hot,
an employee ID to get the $10 price. and you look flushed. But sometimes you
also get chills. You shiver and feel very
Page 161, Exercise B cold. Your throat hurts. You have such a
2. Everyone ought to get seven to eight runny nose that it’s hard to smell or taste
hours of sleep. anything. You may also have a cough that
3. Adults had better reduce stress in their sounds dry instead of wet. Sometimes, you
lives. have a bad headache. Actually, your body
4. Older people should not give up an aches all over. You look and feel very, very
active lifestyle. tired. You should rest!
5. We must take steps to protect our health. 2. You have a dry cough that sounds dry
instead of wet.
Page 161, Exercise C 3. You can’t smell or taste anything.
We all want our kids to learn the important
things in life. So how do we teach them Page 162, Exercise 1B
what they should to know about having a
healthy lifestyle? Sensory Details: The Flu
Encourage your child to be physically Sight You look flushed and tired.
active. A child shouldn’t sits in front of a TV Hearing Your cough sounds dry.
or a computer for long periods of time. If
children are doing homework, they should You feel very hot. But
Touch
take a ten-minute exercise break every sometimes you feel very cold.
to Smell You can’t smell anything.
hour. Children also ought play games with
^ Taste You can’t taste anything.
other children—for example, in after-school
sports programs. And remember that Your throat hurts. You have a
children learn by example, so the adults in Feelings headache, your body aches all
your family over, and you feel very tired.
better not
had not better spend hours watching TV.
Instead, children and adults can take walks
or play sports together.

Page 164, Exercise 2A 3. A: The school nurse left us a message.

•
1. F B: No, the school counselor left a
2. T message.
3. F
Page 164, Exercise 2B In a parent-teacher conference, the parents
Mae is a professional and the director of a particular child talk with the teacher
asked her to help in the emergency room. about his or her progress.
There are many patients with emergencies At Parent-Teacher Night, the teacher talks
and Mae is feeling overwhelmed. to all of the parents about what goes on at
school.
3
2. It’s important to find out what the
teachers are really like since my child
UNIT 9
spends so much time with these people
Page 166, Exercise 1A every day.
3. Since there’s a chance to talk
In the first sentence, grade means year one-on-one with the teachers, I can ask
in school. In the second sentence, grade about ways for my daughter to improve.
means score or mark indicating the quality
4. Because our children’s education is very
of a student’s work.
important to us, my husband and I want
to participate in school activities.
5. I enjoy Parent-Teacher Night because
d it gives me a chance to meet other
parents.
2. T
2. Because/Since I want parents to help
wants their children at home, I always explain
3. F Mrs. Patel doesn’t want her daughter
my requirements.
to go to college.
3. The teachers feel proud because/since
4. T most parents show a lot of respect for
them.
5. T 4. Parents don’t always know what’s going
on at school because/since children
Page 167, Exercise 3B don’t tell them.
5. Since/because communication between
1. A: John’s science teacher assigns too
home and school is important, parents
much homework.
• and teachers should talk often.
B: No, his math teacher assigns too
much homework. Page 169, Exercise A
2. A: The elementary school is having an West Apollo Elementary School publishes
open house. this handbook to provide useful information
• for parents. It is especially important for
B: No, the middle school is having an
open house. you to look at the School Rules on page 8

so that you will understand West Apollo’s Page 171, Exercise 2B

policies and procedures. In addition, you 1. She needs to reply to the email
should pay close attention to the calendar or call.
on page 11 so that you can make plans for
2. They will probably meet in the
days when school is closed. See the list of
evening because Ms. Medina works
school personnel on page 10 to become
during the day.
familiar with our staff.
3. They are going to discuss Manuel’s
Page 169, Exercise B grades and reading habits.
2. to Page 172, Exercise 2A
3. to
He’s enrolling his daughter in school.
4. so that
5. so that Page 172, Exercise 2B
Page 170, Exercise 1B 1. Her family moved.
2. She’s in second grade.
Academic Subjects—name of school
subjects Page 172, Exercise 2C
Habits and Attitudes—the way students
approach their work and assignments 1. c 2. c
Social Habits—the way students interact 3. a 4. b
with each other 5. b 6. c
Page 170, Exercise 1C Page 174, Exercise A

1. c 2. e The Parent-Teacher Association is an
3. a 4. b organization which works on both the
national and local levels. At the local level,
5. d 6. f
parents and other family members meet
to share ideas that can improve student
Page 171, Exercise 1D
learning. The PTA members also work
on special projects. For example, they
2. T sometimes sell candy, cookbooks, or
three tickets to a dance to earn money which
3. F Manuel has a C in two classes. can help the school buy new computers.
In some cases, the money is used to pay
4. T guest speakers, who come to the school
72 to teach students for a day. The local PTA
5. F Manuel’s grade in science is a 70. does a lot of good, and it gives the people
who participate in its activities a feeling of
Page 171, Exercise 2A belonging to the community.
1. Ms. Medina wrote the email to schedule
a conference with the teacher. Page 174, Exercise B
2. Ms. Brown responded by suggesting an who
evening meeting. She also offered her 2. Parents that know what their children
phone number to set up a time. are doing in school can help them
do better.

3. Parent-teacher conferences are Page 176, Exercise 2

which
important meetings that give parents ActiveTeach: Vocabulary Practice
one-on-one time with school personnel. 1. refuse to allow
who 2. social get-together
4. Parents can ask for a translator that
3. people in charge who are making sure
speaks their language.
things are done correctly
who
5. Guidance counselors that work at the 4. help
school can request meetings with parents. 5. able to do
Page 175, Exercise A Page 176, Exercise 3A

Dear Parents: b
Please become involved in our schools! Here
are examples of things that you can do. Page 177, Exercise 3B
1. Volunteer for one of the many field trips 1. A fact, because the reading says that the
which our students go on. Central Valley School Board just made
2. Find time to coach a sports team. this proposal.
Think about the future athletes that Lines 1–2
you can help. 2. An opinion, because the reading says
3. Help organize a multicultural night that the School Board “argues” that
that students, parents, and teachers they are a waste of money because they
can attend. don’t improve students’ skills.
Remember: Everything that you do helps all Lines 5–6
our children. 3. An opinion, because the writer is stating
a personal view not a fact.
Lines 17–18
1. Silvia is the kind of mother who likes to 4. An opinion, because the reading says
be involved in her children’s education. that some critics “claim” that the
2. Are there things which I can do to help programs are little more than babysitting
my son with his schoolwork? services.
3. The project that Mrs. Bentley assigned Lines 21–23
shouldn’t take more than an hour. 5. A fact, because the reading says that
4. Parents should talk to their children about “Numerous studies show” that they get
the work that they’re doing in class. higher test scores.
5. Charlie told his mother the name of the Line 37
teacher who helped him. 6. A fact, because the reading says that the
Harvard research established this.
Line 52
ActiveTeach: Anticipation Guide
After Reading
1. a 2. b
3. b 4. b
5. a

Page 177, Exercise 3C Page 180, Exercise B
ActiveTeach: Building Vocabulary 1. A: Where is Mr. Chen?

B: He was out yesterday, so he may not
1. noun have heard about the safety meeting.
2. adjective 2. A: The superintendent of schools was
3. noun here. She looked very pleased.
4. noun B: She must have noticed the safety
5. noun signs.
6. noun 3. A: I’m not sure the safety committee
checked the equipment on the
Page 178, Exercise 2A playground.
B: They couldn’t have checked it yet.
She wants them to assist her in preparing a
There are still no seats on the swings!
school safety plan.
4. A: Did you see Victor at the meeting?
Page 178, Exercise 2B B: He may have been there, but I didn’t
see him.
1. a 2. c
3. c 4. c Page 181, Exercise C
Page 179, Exercise 3B Nurse: Hello, Mrs. Silva. I’m calling to

let you know that Ava fell off a
1. I should have / shouldn’t have told her playground structure. She was
about the problem. climbing on top of a slide.
2. The teachers could have / couldn’t Parent: What was she doing on top of the
have stopped the fight. slide? She shouldn’t have been
3. They should have / shouldn’t have there.
talked to the parents. Nurse: That’s right. The teacher warned the
4. My son could have / couldn’t have kids not to climb on the slides, but
been involved in the fight. some of them did it anyway. They
5. You should have / shouldn’t have gone should’ve listened to the teacher.
to the meeting. Parent: Is Ava OK?
Nurse: Yes, she seems fine. She said her
Page 180, Exercise A arm hurts a little. It doesn’t appear
Student: Ms. Lee, I can’t find my bike to be broken. I put some ice on
helmet. I might have left it here. it, and I kept an eye on her for an
Did you see it? hour. I sent her back to class a few
Teacher: No, I’m sorry. I didn’t. Could you minutes ago.
have left it at home? Parent: An hour! Someone should’ve
Student: No, I was wearing it this morning. called me sooner.
Teacher: Well, that’s good. You should Nurse: We tried to call you immediately,
wear it whenever you ride. You but we got your voicemail.
may have left it in the cafeteria. Parent: Oh, I’m sorry. I turned my phone
Student: Oh, you’re right! I got breakfast off while I was in a meeting. I
this morning. I must have should’ve kept it on. Well, thanks
forgotten it there. for calling me now. Do I need to
pick Ava up early today?
Nurse: That’s up to you.

Page 181, Exercise D Page 182, Exercise 1B

2. They should’ve worn their seatbelts.
Topic: Teacher in-service days
3. They shouldn’t have run up and down
the aisle. Paragraph 2: Paragraph 3:
4. They shouldn’t have put their heads out
the windows. How the writer What the writer
5. They should’ve shown respect for feels about the plans to do and
the driver. issue and the what other people
reasons why should do about
6. They shouldn’t have gotten out of the issue
their seats.
7. The should’ve listened to the bus
driver. Page 184, Exercise 2A
1. T 2. T
3. F
1. I recently learned that there will be seven
teacher in-service (training) days in the Page 184, Exercise 2B
West Apollo School District next year.
Salim forgot that he had to leave work early
When teachers have in-service days, the
today. When he asked Sam to switch shifts
children are off from school.
with him, Sam got annoyed.
I was upset about this news because
it will have a negative impact on some Page 184, Exercise 3A
families in our district. It’s true that 2
students benefit from the work their UNIT 10

teachers do during training. However,
some parents can’t take time off
The wood for the cabinets was late, and
from work or pay for extra childcare now the subcontractor is behind schedule.
when schools are closed. How will
these families cope with so many Page 186, Exercise 2B
in-service days? 2. T
We need to speak up about this issue. called
I plan to talk to the principal of our 3. F The subcontractor didn’t call the
children’s school and the school board contractor about the problem.
about it. I encourage other parents to do 4. T
the same. not as
2. A description of the issue the writer is 5. F Finishing the project on time is more
writing to the editor about as
3. The writer wants other parents to talk to important than staying within the
the principal or the school board about budget.
the issue. cares
6. F The contractor doesn’t care about
the quality of the work.
7. T

Page 186, Exercise 2C Page 190, Exercise 2

The subcontractor could have told the ActiveTeach: Anticipation Guide
office assistant that he wasn’t able to reach
the contractor. The contractor could have After Reading
answered the subcontractor’s texts or 1. False Lines 8–9
voice messages. 2. True Lines 14–15
Instructions for new cashiers:
• If customers have a store card, have them
scan their cards before checking out.
• If you need to check the price of an ActiveTeach: Vocabulary Practice
item, get your bagger to find the information,
1. started
so you can continue helping the customer.
2. dirty
• Always let customers take their time
getting their money out. Never make the 3. makes people follow
customer rush. 4. show
• If customers are paying by credit 5. rules
card, don’t forget to have them sign the 6. clearly
receipt.
b
1. The manager had me drive the forklift.
The manager / I drove the forklift. Page 191, Exercise 3B
2. Our boss let us go home early on 1. b Line 12
July 3.
2. b Lines 4–5
We / Our boss went home early on
July 3. 3. b Lines 15–16
3. The supervisor made them work faster. 4. a Lines 15–16
The supervisor / They had to work 5. b Lines 23–24
faster.
4. Pam got Yuki to work the night shift.
Yuki / Pam changed her shift. 1. b 2. b
3. b 4. a
Page 189, Exercise C 5. b
2. The foreperson made Harry clean off his
shoes. Page 191, Exercise 3C
3. My boss let me use the company van ActiveTeach: Building Vocabulary
this weekend.
1. sprinkler
4. Ray got Ben to work until the job was
finished. 2. employer
5. The manager didn’t let new workers ask 3. supervisor
questions until the training was over. 4. poster
6. Jody had Dan meet all the people 5. inspector
working on the site.

Page 192, Exercise 2A can’t feed themselves. First, I helped a

He’s worried about his co-worker’s safety patient who couldn’t hold her glass of juice
because her bracelet could get caught in by herself and I spilled it all over myself!
the machine. It was embarrassing! Then I had to help
another patient with his bandage. I know
Page 192, Exercise 2B that when you work with sick people you
have to protect yourself, but I forgot to put
went on my gloves to keep myself safe. Later I
2. F Clara didn’t go to the safety training. helped bathe a patient who couldn’t wash
gave himself. This time, I remembered to wear
3. F The company didn’t give Clara a my gloves!
safety training manual.
4. F Clara didn’t read the safety training
manual. 1. A: Wang burned him / himself on the
bread oven today. I feel bad. I should
5. T have warned him / himself that the
always oven was really hot.
6. F Asad sometimes does a safety check B: Don’t blame you / yourself. It was
of his equipment before he starts. an accident.
2. A: Can you move those wires out
7. T of the way? People might trip on
them / themselves and hurt them /
Page 192, Exercise 2C themselves.
1. Asad checks that the guards are on the B: OK, I will.
machine, that no one is wearing loose 3. A: Never operate this forklift by you /
clothing, and that all hands are kept yourself. Someone else should
away from the machine. always be nearby in case you have
2. Possible Answers: Check that there are an accident.
no loose parts, check that there are no B: I know. The supervisor already told
frayed wires, check that the operator is me / myself that.
properly trained, check that the machine
is stable and balanced Page 195, Exercise C
2. themselves
3. himself
1. These machines are dangerous. 4. ourselves
5. yourself
2. Don’t wear a bracelet when
6. myself
you’re operating the press.
3. I’ll take it off right now. Page 196, Exercise 1B
4. Make sure the guards are all on the Section 1: Instructions—what to do
machine. Section 2: Medical Treatment—where
to go
Page 194, Exercise A Section 3: Workers’ Compensation
Rights—a statement that
My first day at work was OK, but I made a
workers have the right to file for
couple of mistakes. I was helping patients
Workers’ Compensation
with their breakfast because some patients

Section 4: Employee Authorization—a Page 199, Exercise 3B

statement that gives the
employer permission to see no job other
medical records ago not done
Section 5: Employee Information—contact promoted operate company
information only stop doesn’t
Section 6: Accident Information—a don’t problem come
description of the accident
Section 7: Healthcare Provider Page 200, Exercise A
Information—a description of
medical treatment sought Sorry you’ve been sick this week. Why
don’t you take the day off tomorrow? Why
Page 197, Exercise 1C don’t I help you catch up with the work
then? Would you mind working on Friday
1. e 2. a instead? Could you please call me as soon
3. b 4. c as possible to let me know? I hope you feel
5. d 6. f better soon.
Page 197, Exercise 1D Page 200, Exercise B

1. c 2. b 2. g 3. e
3. c 4. a 4. a 5. d
5. b 6. a 6. c 7. f
Page 197, Exercise 1E Page 201, Exercise C

1. Even if the injury is not serious, the 2. Would you mind
employee will have a record of the 3. Could you
accident. It is easy to remember details 4. Could I
if you complete a report close to the 5. Why don’t I
time of injury.
6. Would you mind
2. Any worker who is injured at the workplace
7. Why don’t you
has the right to file for wages and benefits.
The employer has to provide that right to
each employee.
1.
Page 198, Exercise 2A Hi Tracy,
He’s promoting her to the position of I have identified a safety problem in our
training supervisor because she is efficient, data-entry department. Many of our data-
accurate, safe, and conscientious. entry clerks have been injuring themselves
on the job. They have developed carpal
Page 198, Exercise 2B tunnel syndrome. This is happening
1. six months because they type for seven-eight hours a
2. 400 day, which strains their wrists.
3. three
One solution to this problem is to replace all
4. training
5. seven our keyboards with ergonomic keyboards
6. on the 12th (see below). These keyboards keep the
7. 10:15 tomorrow

typist’s wrists and fingers in a more natural Page 204, Exercise 2B

position. Another solution is to provide Marta is worried that her workplace is
workshops on how to avoid carpal tunnel. unsafe. She held a training and hung OSHA
posters, but she wants to do more.
These workshops would talk about the
importance of stretching and taking Page 204, Exercise 3A
frequent breaks. 1
These solutions may be expensive, but I
UNIT 11
think they could really improve workplace
safety. Could we meet to discuss these Page 206, Exercise 2A
ideas sometime soon?
The topic is answering questions about
Best, criminal background on job applications.
Lola Herrera
Data-Entry Manager
or a felony
2. Data-entry clerks are getting hurt. They 2. F Writing a bad check is a misdemeanor.
have carpal tunnel syndrome because ^
misdemeanor
they have to type seven to eight hours 3. F Trespassing is an example of a felony.
a day.
3. She suggests buying ergonomic 4. T
keyboards and holding workshops on
how to avoid carpal tunnel syndrome. 5. T
not
Page 202, Exercise 1B 6. F Most employers are concerned about
^
What is the problem? Data-entry clerks are parking tickets and speeding tickets.
injuring themselves. They have developed
carpal tunnel syndrome. 7. T
What is the cause of the problem?
Data-entry clerks have to type seven to Page 208, Exercise A
eight hours a day, which strains their hands When Emma was 16 years old, she took
and wrists. a candy bar from a store without paying
What are two possible solutions to the for it. Shoplifting is a misdemeanor. Now
problem? she is 22 and wants to apply for a job as a
1. Replace standard keyboards with receptionist at an elementary school. It is
ergonomic keyboards. hard to get a job at a school if you have a
criminal record. Emma spoke to a lawyer
2. Provide workshops on how to prevent
about her problem. He told her that it’s
carpal tunnel syndrome.
possible to expunge the misdemeanor
from her record. Expunging a criminal
record means the record is destroyed.
1. T Emma was young when she committed the
2. T crime, and it wasn’t a very serious crime.
3. F Most importantly, she hasn’t had any legal

problems since then. For these reasons, her Page 210, Exercise 1D
lawyer thinks it will not be difficult to get rid 1. b 2. c
of her criminal record.
3. b 4. c
Page 208, Exercise B 5. c
A: I learned something new today. Not Page 211, Exercise 2C
cleaning up after your dog in the city is
illegal. It was a difficult lesson for my c
friend to learn. He was out walking his
dog this morning. When he stopped to Page 212, Exercise 2A
chat with a neighbor, his dog did what She doesn’t like TV courtroom shows
dogs do. When my friend started to walk because she thinks the people on the
away from the mess, a police officer shows are actors.
gave him a ticket. The fine is $200!
B: It seems like a reasonable law to me. It’s Page 212, Exercise 2B
nice to have clean streets. Stepping in 1. a 2. b
a dog’s mess would be disgusting! It’s
3. b 4. c
not my job to clean up after someone
else’s dog. 5. b
A: I agree with you, but it was still shocking
to hear how much the fine is.
1. is
Page 209, Exercise C 2. were
2. Following the laws of our society is our 3. were
civic duty. 4. was
3. Texting while driving is against the law in 5. are
most states.
4. Not putting your school-aged children in Page 214, Exercise A
school is illegal. 2. A 3. P
4. P 5. A
6. P
2. It is illegal to take a driving test for
someone else. Page 215, Exercise B
3. It is a good idea to check with your
Criminal trials are heard by a jury of twelve
neighbors before you have a loud party.
people. The defendant is questioned by the
4. It is a crime not to dispose of trash prosecutor and the defense attorney. Then,
properly. the witnesses are questioned. Evidence,
such as photos and documents, is shown to
the jury. The case is discussed by the jurors
Section five asks two questions for the outside the courtroom. During the trial,
individual to answer. jurors are not allowed to read, watch, or
listen to stories about the trial. The outcome
Page 210, Exercise 1C is decided by the jury.
1. b 2. f
3. a 4. e
5. d 6. c


Sorry I didn’t call you yesterday. I was 1. b 2. a
called for jury duty. The case was 3. a 4. b
unbelievable. A woman was suing the city 5. a
because she broke her ankle when she
tripped over a bump in the sidewalk. She Page 217, Exercise 3C
wanted the city to pay for her medical
expenses. But when she was questioned in ActiveTeach: Building Vocabulary
court, her story didn’t make sense. When
1. of
she was asked where she was when she
tripped, she couldn’t remember. Then her 2. from
doctor was called to the stand. He said that 3. of
she told him that she had fallen down the 4. of
stairs in her house! The case ended soon 5. from
after, and all the jurors were dismissed. 6. in
ActiveTeach: Anticipation Guide He’s answering questions about traffic
After Reading violations.
2. T
3. T
4. T
possible
Page 216, Exercise 2 5. F It is impossible for the second caller
to have the points on his license
ActiveTeach: Vocabulary Practice
removed.
1. showed 6. T
2. asked for
3. a small amount of Page 219, Exercise 3B
4. completely 2. My ticket is for speeding.
5. try to find out the truth about 3. I didn’t see the speed limit sign.
6. wrong 4. I’ll go to court next Monday.
5. I’ll be there at 9:00 a.m.
c Page 220, Exercise A
In the United States it is generally legal to
Page 217, Exercise 3B make a right turn even if you are at a red
1. b Lines 2–3 light. You must make a complete stop first.
As long as there are no pedestrians or cars
2. a Lines 18–19
coming, you can make a right turn. You can
3. a Lines 25–27 never make a left turn at a red light even if
4. b Lines 39–41 there are no other cars on the road. Even
5. a Lines 2–3 though right turns are generally legal, you
6. b Lines 5–6 should check for signs at the traffic light.
M01 Future AK4 XXXXX.indd 44 30/05/19 10:47 AM

You cannot make a right or left turn when are much more strictly enforced than in
there is a sign stating “No turn on red.” the United States.
2. Some similarities are that on both
Page 220, Exercise B autobahns and freeways, drivers are
1 a. F supposed to pass in the left lane and
1 b. T they are not supposed to tailgate.
2 a. T 3. Some differences are that on the
autobahn, there is no speed limit in
2 b. F
certain sections, but on freeways, there
3 a. T are speed limits. Also, laws against
3 b. F passing on the right and tailgating are
much more strictly enforced in Germany.
1. As long as Page 222, Exercise 1B
2. Even though Freeway laws versus Autobahn laws
3. even though
4. even if Similarities Differences
5. As long as
Drivers are There are speed limits
6. Even if supposed to on freeways, but
pass on the left. there are no speed
Page 221, Exercise D Tailgating is limits on sections of
Answers will vary. Possible Answers: against the law. the autobahn.
1. there would still be accidents Laws about passing
2. drivers should still slow down on the left are more
3. you won’t get a traffic ticket strictly enforced on
4. you should be safe the autobahn.
5. I made a right turn Laws against
6. she got in the driver’s seat and drove off tailgating are more
strictly enforced on
Page 222, Exercise 1A the autobahn.
1. How do major roads in the United
States compare with those in Germany? Page 224, Exercise 2A
The most famous difference between
American freeways and German 1. F
autobahns is that on freeways, there 2. T
are speed limits that vary by state. 3. T
In contrast, on the autobahn, there is no
speed limit in certain sections. Page 224, Exercise 2B
On both freeways and autobahns, Trung is accountable for his team and he
drivers are supposed to pass other cars knows that one of his managers broke
in the left lane. Similarly, on both types the law. He is worried that his managers
of roads, tailgating (driving very close don’t know the employment laws.
behind another vehicle) is against the
law because this can cause accidents. Page 224, Exercise 3A
However, in Germany, both these laws
2

UNIT 12 • Most credit cards have very high

interest rates. The credit card
Page 226, Exercise 2A company charges you a monthly fee, or
She opens an interest-free checking finance charge, for any unpaid balance.
account because she doesn’t want to keep Money Tip: Use a debit card for smaller
a minimum balance. purchases, like at the supermarket. Use
a credit card for bigger purchases. But
Page 226, Exercise 2B whichever card you use, make sure you
don’t spend too much!
2. F A MyMoney account requires a
1,500 Page 229, Exercise B
minimum balance of $1,000. So you want to start a / the business.
Congratulations! But where are you going to
3. T get the / Ø money you need? At Monrovia
Bank, we can help you.
4. F The interest-free checking has • Do you want to buy a / the car or truck for
no your business? Ask about our vehicle loans.
a maintenance fee of $30 per month.
• Do you need the / Ø equipment, such as
5. T the / Ø appliances, tools, or computers?
doesn’t think Our equipment loan may be the / Ø loan
6. F The customer thinks she will make a for you.
lot of overdrafts. • Do you need to buy a / Ø real estate?
With our real estate loans, you can build a /
Page 227, Exercise 3B the new building or remodel an / the old
• building.
1. I’m thinking about opening a savings Contact our loan officers at www.
account. monroviabank.com or call 1-800-555-3000
•
2. I looked at the website for my bank. today!
•
3. One of their accounts has an interest Page 229, Exercise C
rate of 3%.
• Ø Houses are expensive. Most people have
4. You have to pay a service fee if your to borrow Ø money if they want to buy a
balance is less than $1,000. house, but Ø banks don’t give Ø home
loans to everyone. To get approved for a
Page 228, Exercise A home loan, you need to show the bank that
What’s the difference between debit cards you have a job. You have a better chance
and credit cards? of getting a loan if you have had the job
• When you use a debit card, you take out for at least two years. You also need to
money from your bank account when you have enough Ø savings to pay for part of
buy something. When you use a credit card, the house, and you need Ø good credit.
you borrow the money you spend from a To check people’s credit, Ø banks look at
credit card company or bank. things like Ø credit card payments and bill
payments. If you have a lot of Ø debt and
• Debit cards are easier to get than
your credit is bad, you should spend less
credit cards. Nowadays, when you open an
and pay your bills on time. Try to make your
account, the credit card company gives you
credit good before you fill out an application
a debit card.
for a loan.

Page 230, Exercise 2 Page 231, Exercise 3C
ActiveTeach: Anticipation Guide ActiveTeach: Building Vocabulary

After Reading 1. put a lot of thought into
1. True Lines 1–2 2. in the black
2. False Lines 26–27 3. bite off more than you can chew
3. True Lines 27–30 4. keep in mind
4. False Lines 37–39 5. crash and burn
Page 230, Exercise 2 Page 232, Exercise 2A

He has a lot of debt.
ActiveTeach: Vocabulary Practice
1. get money for Page 232, Exercise 2B
2. use math to figure out
3. continuing 2. F The caller owes a total of about
4. honest and fair 25,000
$20,000.
5. things you own
6. pay 3. F The interest rate on the caller’s credit
9.9
Page 230, Exercise 3A cards varies from just under 9 percent
to 18 percent.
a
4. T
1. b Lines 8–9 5. F Patricia tells the caller to increase his
2. c Lines 24–25 twenty-five
monthly payment by fifty dollars.
3. c fact box
4. a Lines 32–33 6. T
5. c Lines 38–39
Saving money is not as hard as you
1. a may think. If you figure out how much
2. b money you need to save each month, it
3. a will be easier to meet your goals. There
4. a are some simple things you can do.
5. b For example, if you turn down the heat in
your apartment, your utility bills will go
down. If you watch TV instead of going
to the movies, you’ll save money on
entertainment. You’ll save money on repairs
if you learn how to fix your own car. Be
sure to keep your receipts. You’ll be able to
track your expenses better if you save your
receipts. Remember, every penny counts.
Small changes can make a big difference.

Page 234, Exercise B A: Yeah. If I take the bus, I won’t spend so

1. A: If I don’t / won’t go back to much on gas.
Colombia next summer, I / I’ll miss B: Exactly! See how your savings can
my sister’s wedding. But the airfare mount up by cutting here and there?
is so expensive. A: I sure do! Thanks. I feel better now.
B: I know. But you can still go. If you /
you’ll save $100 every month, you / Page 236, Exercise 1A
you’ll have enough money to buy a W-2 is a summary sent to the taxpayer that
ticket by next summer. states the amount of wages and taxes paid
2. A: If I / I’ll take some computer classes, for the year.
I get / I’ll be able to get a better job. 1040 is the form taxpayers use to file their
But I don’t have enough money to taxes.
pay for the classes. 1040EZ is the short form of the 1040.
B: Those classes are important. You
should save up the money to pay Page 236, Exercise 2A
for them. If you / you’ll make a
The employer is Office World. The employee
budget, you / you’ll see how much
is Carla M. Guzman. The year is 2018.
you’re spending and you can save
more.
Page 235, Exercise C 1. Carla M. Guzman
A: I don’t know what to do. My family in 2. $45,470
Mexico needs help, but with my salary, 3. Office World
I don’t think I can help. 4. $8,541
B: You know, I send money to my parents 5. $1,943
and sisters in Colombia. If I don’t help 6. $922
them, my two sisters won’t be able to go 7. $0
to school.
A: Really? Can you show me how you do Page 237, Exercise 2C
it? That is, if you don’t mind.
Line 1 – $45,470
B: No, not at all. Budgeting is a lot of
Line 4 – $45,470
ifs. If you don’t do this, then you will
be able to do that. For example, right Line 7 – $8,541
now, you’re renting a one-bedroom Line 9 – $8,541
apartment. Here’s one if. If you don’t
mind living in a studio, then you will Page 237, Exercise 2D
save a couple of hundred dollars in rent, Carla will get a refund. She will get $1,248.
maybe more. That’s $200 that you can
send to your family. Let’s see you try Page 238, Exercise 2A
another if.
She would be quiet about it. She’d quit her
A: OK. I have cable, but I don’t use it
job and go to medical school.
very much because I can stream
shows and movies online. If I cut cable,
then I’ll save $150 a month!
B: Yep. Let’s see. How about commuting 1. He got half a million.
costs? Do you drive to work? 2. He bought a car, a motorcycle, and is
traveling around the world.

3. Carla wants to go back to school to Page 242, Exercise 1A

become a doctor. 1. Doctors Without Borders is a very
4. Carla would set up a health clinic in worthwhile charity. Each year, this
Haiti. organization sends volunteer doctors,
5. Edgar would quit his job and pay off his nurses, and administrators to give free
debts. medical care to people in over seventy
6. Edgar would buy a big house on the countries. These volunteers provide
beach. all kinds of medical care, from surgery
and nutrition programs to mental
Page 239, Exercise 3B healthcare and doctor training. In 1999,
Doctors Without Borders received
1. Will / Would you buy a house?
the Nobel Peace Prize for its good
2. Will / Would you travel a lot? works. It costs a lot to help victims
3. Where will / would you go? of war, sickness, hunger, and natural
4. Will / Would you go to South America? disasters. If people didn’t donate to
5. What will / would you do there? the organization, it wouldn’t be able to
continue its important work. That’s why
Page 240, Exercise A I believe that everyone should give as
much as they can to Doctors Without
Let’s face it, money is important. If I had
Borders.
more money, I would work less and I
would have more time to do the things I 2. It helps provide free medical care
want to do. If I worked less, I would spend to people all over the world, and
more time with my family. And if I had more it recently received the Nobel
time, I might take college classes. I could Peace Prize.
get a better job if I had a college degree. 3. It provides surgery, nutrition programs,
There’s no doubt that my life would be very mental healthcare, doctor training, and
different if I had more money. other kinds of medical care.

1. If someone gives / gave me a lot MAIN IDEA
of money, I / I would start my own worthwhile charity

Doctors Without Borders is a very _____________________________________________.
business.
2. If I was / were rich, I’ll / I’d donate a lot SUPPORTING DETAIL SUPPORTING DETAIL SUPPORTING DETAIL
of money to charity. Possible Answers: It provides In_____________________

1999, Doctors
It sends _____________ _____________________
3. If I had / would have a lot of money, I volunteers

_____________________ all kinds of
_____________________ Without Borders
_____________________
quit / might quit my job. to give free

_____________________ medical care.
_____________________ received the
_____________________
medical care. Nobel Peace

4. If I work / worked part time, I / I would _____________________ _____________________ _____________________
Prize.
spend more time with my family. _____________________ _____________________ _____________________
5. If I speak / spoke better English, I get /

could get a better job.
6. If I have / had health insurance, I would
go the doctor more often. 1. T
2. F
Page 241, Exercise C 3. F
Answers will vary.

Page 244, Exercise 2B 2. A: What does Sofie think about this

Lamisa wants to start her own bookkeeping plan?
company. She needs to borrow money and B: She thinks that it’s a good idea.
the bank requires a business plan. She has 3. A: Why was Ray surprised this
never created a business plan. morning?
B: He was surprised that he got a
Page 244, Exercise 3A promotion at work.
3 4. A: What’s wrong? Did you forget
something?
B: Yes. I forgot that I need to go to the
GRAMMAR REVIEW bank this afternoon.
5. A: What did the police officer say?
UNIT 1 B: She said that I can get the accident
report online.
Page 247, Exercise A 6. A: Did you know about John’s new
Patty: Hey, Chang. Are you working / restaurant?
Do you work again today? B: Yes. We knew that he opened a
Chang: Yes. Marty usually is working / restaurant last month.
works on Fridays, but today I’m
taking / I take his shift. UNIT 2
Patty: Why? What is he doing / does
he do? Page 248, Exercise A
Chang: I’m not knowing / I don’t know A: Ava doesn’t like working OR to work
for sure. I think his family is at the bank anymore. She wants to
visiting / visits. find a new job. Actually, she’s thinking
about making a career change. She’s
Page 247, Exercise B interested in becoming a nurse.
Alicia: Hey, Mom. I’m leaving in a few B: Really? Well, she’ll probably need to get
minutes. a college degree before she can get a
nursing job. Is she planning on going to
Mom: OK. What are you doing tonight?
school?
Alicia: Dania and I are going to see a
A: Actually, she started to study OR
movie.
studying nursing at the community
Mom: What time are you going to be college a few years ago. Now she wants
home? to continue working towards her degree.
Alicia: I’m not sure. But don’t worry. I won’t B: That’s great. I think Ava will be very
get home too late. good at taking care of people. And I
Mom: All right. Remember that you are think she’ll enjoy helping others.
taking me to work in the morning.
Alicia: Yep. I’ll be ready to leave at 7:00. Page 248, Exercise B
A: Are you planning on working at your
aunt’s restaurant this summer?
1. A: Why is Zac upset? B: No, I’m not. I’m trying to choose
B: He’s upset that he didn’t do well on between going back to school or
his math test today. applying for a job at the hospital.

A: That’s exciting! What do you want to difference. It’s satisfied / satisfying to see
study? people working to improve the community,
B: I’m thinking about studying nursing. I’m and it’s encouraged / encouraging to see
interested in helping people. them working together. The community is
A: I want to go back to school too, but making some excited / exciting changes,
I’m nervous about not having enough and I’m amazed / amazing at our progress.
money.
B: You can apply for financial aid. I’ll text
you the link to the application. 2. he had
A: Okay. Thanks for telling me about it! 3. didn’t worry / wouldn’t worry
4. there were
Page 248, Exercise C 5. it wouldn’t be
1. A: How long have you worked / did
you work at your current job? Page 249, Exercise C
B: Well, I have started / started last 1. them to participate
June, so I’ve been / was at this job 2. me not to park
for about six months. 3. us not to open
2. A: I’ve learned / learned so much in 4. us to attend
my business class already, and the
semester is only half over.
UNIT 4
B: Yeah, I have taken / took a business
class last year, and I really learned / Page 250, Exercise A
have learned a lot, too.
2. Can you look at this with me? I’m having
3. A: Adela has been / was a manager a problem, and I can’t quite figure it out.
at Data Tech, Inc. for twelve months
3. If you ever need help, you know you can
now. She has accomplished /
always count on me.
accomplished a lot in a very short
time. 4. Do you have a moment? I’d like to talk
these plans over OR talk over these
B: She sure has. It’s hard to believe that
plans with you.
she has taken / took that job only a
year ago. 5. She was really hurt by her co-worker’s
remark. It won’t be easy for her to get
4. A: Gabe is a good employee. We have
over it.
hired / hired him two years ago, and
since then, he has never missed /
never missed a day of work.
B: Yeah, he has had / had a good 2. Didn’t you hear
reputation at his last job, too. 3. Haven’t they cleaned
4. Shouldn’t she ask
UNIT 3 5. Can’t we finish
Page 249, Exercise A Page 250, Exercise C
I used to be worried / worrying about 1. My co-worker advised me to wear
crime in our town, and I was frustrated / comfortable shoes.
frustrating by our litter problem. But
2. The supervisor reminded us to check the
things are changing. Community members
new schedule.
are interested / interesting in making a

3. Anita warned Sarah not to be late for Page 252, Exercise B

work. 1. didn’t you?
4. Shen told Franco to work carefully. 2. do we?
3. don’t they?
UNIT 5
4. did he? / did she?
Page 251, Exercise A 5. is it?
2. If you don’t have a smoke detector, you 6. aren’t they?
need to get one.
3. Get under a piece of furniture if there’s
an earthquake. 2. The building manager said (that) our / my
4. If you are prepared for a fire, you have a dogs were too noisy.
better chance of surviving it. 3. The tenant told his landlord (that) he
5. Call 911 if there’s an emergency. would read the lease and return it to
him / her on Friday.
Page 251, Exercise B 4. Kim-Ly told the building manager (that)
their lobby needed a new carpet.
1. You should check the weather frequently
until / when there’s a severe weather 5. Lucy told Mike (that) her neighbor played
watch. his TV really loudly.
2. Until / As soon as we felt the earth
shake, we got under the table. UNIT 7
3. They didn’t know about the hurricane as Page 253, Exercise A
soon as / before they saw the weather
report. 1. A: Would you rather take your car to a
mechanic or do repairs yourself?
4. After / Before the storm started,
everyone stayed inside. B: I’d prefer having a professional take
care of any problems.
5. Stay on the phone with the 911
operator until / after he or she tells you 2. A: Would Theo prefer buying a new car
to hang up. to a used car?
B: Well, he would rather get a new car
Page 251, Exercise C than a used one. But he doesn’t
want to spend a lot either.
1. was chopping
3. A: Would you prefer a compact car or
2. had
something larger?
3. were sleeping
B: I’m not sure. What about you? Would
4. was reporting you rather drive a big car or a small
5. broke one?
UNIT 6 Page 253, Exercise B
Page 252, Exercise A 1. A: I wonder if you can take a look at my

car’s tires.
1. aren’t allowed B: Sure. Can you tell me what the
2. aren’t permitted problem is?
3. are supposed A: Well, the tread is really worn.
4. is required I wonder if I need new tires.
5. are allowed

2. A: I just put new windshield wipers on Page 254, Exercise B

my car, but they’re not very good. A: Why did Ken go home early?
I don’t know why they don’t work.
B: He had a headache. He was in so much
B: Hmmm. I wonder if you got the pain that he couldn’t work.
wrong size.
A: What happened to Maggie’s hand? Why
A: That might be it. I wasn’t sure what is she wearing a bandage?
size I should get.
B: She burned it at work this morning. She
remained so calm that no one knew she
was hurt.
1. A: My wife had wanted a hybrid for a A: Can you recommend a good dentist?
long time, so we finally bought one.
B: Sure. Dr. Vu is wonderful, but she is
B: I think you’ll be happy with it. We had such a popular dentist that it is difficult
decided to get a more fuel-efficient to get an appointment. She’s booked
car a long time ago. So when the for months.
hybrid cars came out, we bought one
A: Do you still go to the gym every
right away.
weekend?
2. A: After she had saved for about a year,
B: No, I don’t. I have such a busy
Mary got a new car.
schedule that I can’t work out as much
B: Oh yeah? Had she looked at a lot of as I’d like to.
cars before she made her choice?
A: What did Ben’s doctor say about his
A: Yes, she had. She had gone to condition?
several dealers.
B: She said that Ben’s symptoms are
so unusual that he needs to see a
UNIT 8 specialist.
Dr. Pratt: Hello, Mrs. Lee. Have you been
Malek: Hey, you look great! What have
waiting long?
you been doing?
Mrs. Lee: No, I haven’t, thank you.
Susan: Nothing special—just following
Dr. Pratt: Good. So, how have you my doctor’s warning. She said
been feeling since your last I better / ’d better make some
appointment? lifestyle changes if I wanted to
Mrs. Lee: I have been getting better every stay healthy.
day. I have been sleeping well at Malek: Oh, yeah? What kinds of
night, and I haven’t been taking changes? Maybe I should make
naps during the day. some changes, too.
Dr. Pratt: That’s great. And have you been Susan: Well, she said I ought to / ought
taking your medication? get more exercise. She thinks
Mrs. Lee: Yes, I have. My husband has I should to / should do some
been reminding me every night. moderate exercise at least three
Dr. Pratt: Good. And Have you been times a week.
exercising? Malek: But I already have so many /
Mrs. Lee: Well, my daughter and I have so much things to do. I’m
been walking together every day. so / such busy that I don’t
Dr. Pratt: Very good. You have been doing have time!
everything right!

Susan: Well, you can start by doing small A: Last week. I put it in Manny’s backpack
things like taking the stairs instead so that he could give it to her.
of the elevator. It can make so / B: You should check with Manny.
such a difference that you’ll be He could have / must not have
amazed. Listen, we had better / forgotten about it.
ought to take a walk a few days a 2. A: Did you go to the PTA meeting last
week at lunchtime. Do you want to night?
go with me today?
B: No. I didn’t go because I was really
Malek: Sure. Let’s meet downstairs at tired after work.
12:00, OK?
A: I didn’t go either, but we should
Susan: OK. And you had better / have have / must have gone. There’s a
better be there! Remember, your new fundraiser this week, and we
health is such / so important that need information.
you must making / make time to
B: Let’s check the app. Someone
take care of yourself!
couldn’t have / might have posted
the information there.
UNIT 9
3. A: Ugh—that test was so hard! I
Page 255, Exercise A shouldn’t have / can’t have done
well on it.
2. so that, Purpose
B: Me neither. I should have / may
3. because/since, Reason
have studied more.
4. to, Purpose
5. so that, Purpose UNIT 10
6. because/since, Reason
Page 255, Exercise B 1. made
who 2. have
1. Students that have perfect attendance 3. lets
this year will receive a special award.
4. get
2. Janet is not very happy with the school
5. had
which her son attends.
who 6. makes
3. Parents that want to volunteer at the
school need to fill out a special form. Page 256, Exercise B
4. The school is building a new playground 1. yourself
which 2. myself
that will include some exercise equipment. 3. herself
5. I can’t remember the name of the teacher 4. themselves
who my daughter had for first grade. 5. yourselves
6. ourselves
1. A: I sent Manny’s teacher a note, but Page 257, Exercise C
she hasn’t called or written me back.
1. Could I
B: She must not have / might have
2. Why don’t I
gotten the note. She doesn’t seem
like the kind of person who ignores 3. Would you mind
messages. When did you send it? 4. Why don’t you

UNIT 11 a debit card, the money comes out of the

account it’s linked to.
Page 257, Exercise A If you have a credit card, use it carefully.
1. to understand And make sure you always pay the full
2. Driving amount of the bill as soon as you can. Try
3. to pay not to have unpaid balance so you don’t
have to pay Ø interest charges.
4. Not following
5. not to text OR to not text Page 258, Exercise B
Page 257, Exercise B 1. If I get a bank account, the bank will give
me a debit card.
1. are chosen
2. We’ll be able to go on vacation, if we
2. was sent save our money.
3. are called 3. If she gets a loan, she’ll have to pay
4. were explained interest.
5. is discussed 4. It’ll be easier to save money, if you make
a budget.
1. even if Page 258, Exercise C
2. as long as 1. They would start / could start their own
3. Even though business if they had enough money.
4. Even if 2. We would save money if we took the bus
5. As long as instead of driving.
6. even though 3. If I didn’t eat out so much, I would spend
a lot less on food.
UNIT 12 4. If you opened a Mexican restaurant,
people would come.
With a credit card, you can buy things
now and pay for them later. This can be 1. got
useful, but it can also be expensive. That’s 2. needs
because Ø credit card companies charge 3. were
Ø interest on the amount you owe them. A 4. ’ll save
debit card is different—it’s linked to a bank
account. When you pay for something with

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Future 4: Student Book Answer Key with ActiveTeach

M01 Future AK4 XXXXX.indd 1 06/05/19 4:28 PM

Brenda: Yes, I have a dog named ActiveTeach: Building Vocabulary

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Page 12, Exercise 2C Page 15, Exercise C

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Page 16, Exercise 1D 4. She’s excited | she found a new job.

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Page 21, Exercise D Page 24, Exercise 2A

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Page 28, Exercise A my goals. But I need to earn some

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Page 34, Exercise A ActiveTeach: Anticipation Guide

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2. The candidate will go to the company’s Page 39, Exercise 3B

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5. Her speaking skills have improved since UNIT 3

M01 Future AK4 XXXXX.indd 9 06/05/19 4:28 PM

worried about bothering the American Page 50, Exercise 1B

Page 49, Exercise D

Sara attended a City Hall meeting last week

because she is worried about crime in her

neighborhood. Many people at the meeting P High School

agreed with Sara. The crime rate in their

neighborhood is alarming. Residents are

M01 Future AK4 XXXXX.indd 10 06/05/19 4:28 PM

1—garbage Page 55, Exercise C

didn’t come Page 56, Exercise 2

5. T Page 56, Exercise 2

Page 52, Exercise 2C ActiveTeach: Vocabulary Practice

A health hazard is anything that is a threat 1. important

M01 Future AK4 XXXXX.indd 11 06/05/19 4:28 PM

Page 57, Exercise 3C effort, I urge you to check on

Page 58, Exercise 2C 2. The Community-Policing Program

2 ✓ to report anything unusual.

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Page 61, Exercise C Page 62, Exercise 1B

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Page 66, Exercise 2B Page 68, Exercise A

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Page 70, Exercise B Page 72, Exercise 2C

M01 Future AK4 XXXXX.indd 15 06/05/19 4:28 PM

Page 75, Exercise C Page 77, Exercise 3C

ActiveTeach: Building Vocabulary

ActiveTeach: Anticipation Guide Page 78, Exercise 2B

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Page 81, Exercise B Page 84, Exercise 2B

Why does he think this is a good idea? Page 88, Exercise A

M01 Future AK4 XXXXX.indd 17 06/05/19 4:28 PM

don’t have them with you. Page 91, Exercise 3C

Page 90, Exercise 2 ActiveTeach: Building Vocabulary

M01 Future AK4 XXXXX.indd 18 06/05/19 4:28 PM

M01 Future AK4 XXXXX.indd 19 06/05/19 4:28 PM

5. When the improvement to radar were Page 98, Exercise 2B

M01 Future AK4 XXXXX.indd 20 06/05/19 4:28 PM

A: Was he wearing a helmet when your car UNIT 6

Page 108, Exercise A

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Page 109, Exercise B 6. F The tenant is not allowed to use the

M01 Future AK4 XXXXX.indd 22 06/05/19 4:28 PM

5. There isn’t any lead paint in the Page 116, Exercise 2

ActiveTeach: Anticipation Guide Page 117, Exercise 3D

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