1. “People cannot succeed in life without communicating effectively.

To be successful, one
needs to learn how to really communicate.” What does this mean? Illustrate substantially.

Ans.
Well, perhaps no. This is because wherever you go with an aim to accomplish your
academic and career goals, their will be people around, and there has to a good
communication system running between you and the others. If you do not do so, then
things might get difficult and people might take you wrongly - thinking that you are
proud or rude or ignorant and boastful. There might be a lot of misunderstandings due to
those misconceptions running within. People always expect a certain interaction, so most
of the times it is wise to create a proper communication channel, to receive cooperation
and help, whether in personal or professional work-life.

2. “ Many believe that message is all that matters. But the reality is that communication
goes way beyond symbols.. beyond words.” The issue of the decade is trust. Why are the
transcendent values like trustworthiness and integrity in every leader essential for him to
become an effective communicator? Show realistic example.

3. What are the barriers in communication? Enumerate and give remedy for every obstacle.
 Physical Barriers- -is the environmental and natural condition that act as a barrier in
communication in sending message from sender to receiver. Organizational environment
or interior work physical barriers. space design problems, technological problems and
noise are the parts of
How to overcome Physical Barriers?
- Appropriate seating arrangement
- Ensure visibility and audibility
-Environmental comfort
-Minimize visual or oral distractions
 Perceptual Barriers-- are internal. If you go into a situation thinking that the person you
are talking to isn't going to understand or be interested in what you have to say, you may
end up subconsciously sabotaging your effort to make your point.
How to overcome Perceptual Barriers?
-Start by listening to others
-Clarify if there is confusion
-Stay calm and be positive
 Emotional Barriers- are mental walls that keep you from openly communicating your
thoughts and feelings to others. They prevent you from being yourself and living your life
to the fullest. Individuals with emotional barriers tend to be extremely reserved, cautious,
and insecure. As a result, they may find it challenging to effectively express themselves –
whether it’s through their work or through interpersonal communication.
How to overcome Emotional Barriers?
 Be aware of the feelings that arise in yourself and in others as you communicate and
attempt to control them.

 Cultural Barriers- Owing to cultural differences between people, communication is not

always effective. Cultural barriers in communication ought to be dealt with efficiently, in
order to enable healthy communication.
How to overcome Cultural Barriers to Communication?
- While communicating with an individual or a group, use a language they are familiar
with.
-Have respect for people from other cultures and their values and beliefs.
-While communicating, do not include terms or references which are exclusively
related to a specific culture.
-Knowledge of different cultures and traditions helps you get along with people from
other cultures.

 Language Barriers- Language is needed for any kind of communication, even people
with speech impairments communicate with sign language and brail. Communication
becomes difficult in situations where people don’t understands each other’s‟ language.
The inability to communicate using a language is known as language barrier to
communication. Language are the most common communication barriers which cause
misunderstandings and misinterpretations between people.
How to overcome Language barriers?
-Learn the language
- Use simple language, symbols and charts
-Listen actively
-Carry a translating dictionary
 Gender Barriers-- These barriers arises because men and women have different ways
of thinking and communicating. When men and women take personality tests, some of
the old Mars-Venus stereotypes keep reappearing. On average, women are more
cooperative, nurturing, cautious and emotionally responsive. Men tend to be more
competitive, assertive, reckless and emotionally flat. Clear differences appear in early
childhood and neverdisappear.

How to overcome Gender Barriers?

-The process of bridging the gap in gender communication requires a great deal of
patience and understanding that only time and attention will teach.

 Interpersonal Barriers- One of the trickiest obstacles to effective communication is

interpersonal barriers. The ability to interact with others face-to-face and exchange
information clearly through both verbal and non-verbal messages is the basis for much of
our everyday communication. Without interpersonal communication skills, it is very hard
for an individual to find success in both their professional as well as personal life.
How to overcome Interpersonal Barriers?
-Use simple language
-Practice active listening
-Stay Calm
-Provide Feedback

4. Discuss the dynamics of the following.

a) Vertical Communication. Up and down- Information moving from lower-level
employees to high-level employees is upward communication (also
sometimes called vertical communication). For example, upward
communication occurs when workers report to a supervisor or when team
leaders report to a department manager.
b) Horizontal Communication- Horizontal communication is the transmission
of information between people, divisions, departments or units within the
same level of organizational hierarchy. You can distinguish it from vertical
communication, which is the transmission of information between different
levels of the organizational hierarchy. Horizontal communication is often
referred to as 'lateral communication.'
c) Lateral Communication- is "the exchange, imparting or sharing of
information, ideas or feelings between people within a community, peer
groups, departments or units of an organization who are at or about
the same hierarchical level as each other for the purpose of
coordinating activities, efforts or fulfilling a common ...

5. To be an effective communicator, one must be able to CONNECT, one must appeal

visually, intellectually and emotionally. How are these? What principles do you put to
practice to breath an appealing leader along the three aspect mentioned above?

6. Pretend that you are attending an event a professional conference or some other
networking event. In that context, prepare a 30-second crisp. Concise self-introduction
for someone who does not know you at all.

7. Why must communication be audited?

Because it helps build trust and commitment among your staff, stakeholders, and external
audience, like your customers. Trust between your business and its internal and external
stakeholders is a key component to any organization. It must be continually nurtured to grow –
just like any other relationship.