Professional Documents
Culture Documents
BSHM2
Effective communication is about more than just exchanging information. It’s about
understanding the emotion and intentions behind the information. As well as being able
to clearly convey a message, you need to also listen in a way that gains the full meaning
of what’s being said and makes the other person feel heard and understood. For us to
improve our effective communication we need to learn how to listen, understand and
focus on the people are communicating with so that we can absorb the things they are
talking about, it is also important to give feedbacks even simple one like nods, for them
to know that you are really focusing on what they are saying and that you are interested
in their story. Healthy communications is when you know how to listen and give your
opinions to the topic you are talking and discussing.