Job Description

I. JOB DETAILS
Job Title
Reporting Manager
II. JOB PURPOSE
To ensure smooth nursing care services in the facility and assist Chief Nursing Officer in managing operations.
Core Responsibilities
Core Competencies
III. KEY PERFORMANCE INDICATORS
Minimum Qualifications
Technical Competencies
Behavioral/Leadership
Competencies
Key Performance Indicators
(Accountability)
Organizational Relationships
Area Manager ( Nursing)
Chief Nursing Officer
 To effectively interface with patients/ attendants/ physicians and service
user area heads.
 To demonstrate ability to design and implement systems and process
improvements.
 To demonstrate ability to drive prompt, safe & efficient Nursing Care.
 To plan and deploy nursing staff for optimum utilization.
 To ensure implementation of policies, rules & regulations of the
Institution.
 To disseminate evidence based practices & current trends & focuses on
quality improvement measures.
 To determines KRAs and Performance Plan of the Nursing department.
 To ensure effective Performance management System in place.
 To identify training needs, design programs and ensure compliance.
 To ensure career planning, retention and motivation of nursing staff.
 To plan, provision and utilize nursing manpower & material requirements.
 To be well groomed, punctual and adhere to company policies and
practices.
 To have complete orientation of iHIS, ERP, QMS and OSL system of
Hospital
 To have complete Awareness about Disaster Management Programme
(DMP) of the hospital.
 To Comply with the service quality Process, environmental &
occupational issues & policies of the respective area
 To Comply with patient safety policy
 To ensure safe utilization of equipments and proper waste disposal
system.
 Service Excellence
 Team Player
 Adequate domain knowledge
 Proactive
 Technical Competencies
 Demonstrated nursing skills
 Computer literate
 B.Sc (Nursing)/ GNM from BNC recognized institution preferably with 10+
yrs. experience.
 (Physical requirement – As per the policy Employee should clear the Pre
Employee Check Up)
 Strong domain knowledge
 iHIS, ERP, QMS and OSL system of Hospital
 Clinical Excellence
 Administrative skills
 Team Player
 Eye for detail
 Delegation
 Alertness + prompt in response + action.
 Motivational skills
 Caring & Empathetic
 Problem Solving
 Nursing Audit Score >= 85%.
 Patient positive feedback >= 85%.
 Adherence to training process & 90% compliance with training Man-days.
 At least 75% of position in and above Charge Nurse level to be filled from
within.
External
 Patients & their relatives
 Vendor Staff
  Members of other institutions
Internal
 Chief Nursing Officer
 DCNO
 Unit Supervisor
 Consultants/ Clinical coordinator/ H.O.Ds
 Nurse Educator/ Infection Control Nurse
 Dietician
 Biomedical Engineer
 CSSD
 Staff nurses’
VII. PERSONAL ATTRIBUTES:
• Ability to assume higher responsibilities and larger manpower/ volume of
work in bigger setup
• Strong implementation of nursing SOPs and guidelines
• Develop leaders in various nursing areas and successor for self
• Building strong training capabilities within nursing team