MACTEP

WE ARE INTRODUCING YOU

AN ANSWER TO ALL YOUR NEEDS

MACTEP FACILITY MANAGEMENT PVT LTD
AN ANSWER TO ALL YOUR NEEDS
FOUNDERS

Rakesh Das Priyapati Mohanty

Director - Operations
Mr. Rakesh is the founder of Michell Skill Services &
Effluence, has 20 years of experience in Facility
Management. Prior to founding Mactep Facility
Management, Mr. Rakesh has been worked in
almost all profile in facility management.
Director – Sales & Marketing
Mr. Priyapati who is the Director of Mohanty E-
Commerce Solutions Pvt. Ltd., has 7 years experience in
Sales & Marketing. He heads as Business Development
in many companies, prior to beginning his start-up
journey in 2017.

About Us MFM offers a comprehensive range of smart,

innovative facilities management solutions
that target cost effective, sustainable results
✓ A solution provider. at the client’s facilities and workplaces. Our
offerings include technical solutions, soft
✓ A benefit amplifier. services solutions, Pest management
✓ An answer to all your needs. solutions, Security management, business
support solutions and specialized services
solutions.
 OUR STRENGTH

Skilled Professionals Residential Site Management Staff Office Location Sqft. Area Managed
Trained, Experienced & Skilled Apartment, Villament & Backend & Operation Muthanallur cross, Kodathi, End to end facility services
Employee. Layout HSR Layout & RR Nagar

500+ 45+ 20+ 4 10 Million+

 OUR VALUE
Customer First
We, as an organization,
believe in action more than
words. Putting our customers
as our first priority helps us
gain their trust in us, in
achieving their goals.
Integrity
Safety
Employee Focused
For us Employee
comes first and It is a family. It is a team that works
ensuring their health together and grows together,
and safety is our top consistently motivated to make a
priority difference. We believe in keeping our
employees happy, because when they
are happy, so are we.
Service Excellence

No business becomes successful on Service excellence is more than just

the foundation of dishonesty. We work
on strong moral principles and
complete transparency that helps us
gain immense trust of our clients.
Empowerment
An organization is made of its
talent. We believe in
empowering each talent with
constant motivation,
opportunities to harness their
potential and encouraging
them to the right thing.
Health & Environment
We have set high standard
and quality check on each
process to minimize the risk.
fixing a problem. It is, in fact, full
cooperation, prompt action and quality
decision-making to provide consistently
good results and superior customer
experience, every single time.
Leadership
Our core group of decision-
makers along with our founders
and directors have built a team
that has innate leadership
qualities and are proactive in
their approach towards work.
 COMPANY PROFILE
LEGAL
LABOUR
Shop & Establishment Certificate
GST Certificate
UAN - U74999KA2020PTC136716
MSME - UDYAM-KR-03-0007633

100% STATUTORY
EPF & ESI
Employees State Insurance Act
INCORPORATION 50000537380000999
Employee Provident Fund Act
PVT. LTD. COMPANY ACT 2013 PYBOM2345117000
PAN – AANCM6426G
TAN – BLRM35170C
ISO 9001:2015 Certified
BRIT QUALIS
WHAT WE
DO ?
OUR SERVICES : Housekeeping
Security Plumbing Electrical Service

Transformer Pest
Control
Deep
Cleaning
Fire & Swimming Penal
Safety Pool Board

Landscaping
Services
Waste
Management
Diesel Building Consumable Compliance
Generator Repairs Management

Staffing
Solutions Carpeting

CCTV Installation &

Civil Work STP & WTP Repair Painting
SECURITY SERVICE
✓ Manned guarding
✓ Access control
✓ Patrolling of customer facilities
✓ Regular checkup of fire alarm and
access systems
✓ CCTV monitor
✓ Handling visitor, currier & vendors
✓ Emergency rescue
✓ Occurrence report
 HOUSEKEEPING
SERVICE
✓ Sweeping, Moping, Dusting
✓ Daily, Weekly & Monthly schedule
cleaning
✓ Cleaning Terrace
✓ Washing Basement
✓ Washroom cleaning
✓ Segregated garbage collection
✓ Cobwebs removal
✓ Cleaning lobby, floors, lift,
staircase, club house & gym.
 LANDSCAPING

✓ Maintaining Lawn and Garden

✓ Beautifying the premises
✓ Create healthy Atmosphere
✓ Watering
✓ Weeding
✓ Edge Cutting
✓ Pruning
✓ Lawn mowing
✓ Manuring
 ELECTRICAL

✓ All electrical repair & renovation

work
✓ Circuit breaker maintenance
✓ Penal room regular check
✓ Attend all residential complain
✓ Planning consumption of
Electricity
✓ Critical and Non Critical electrical
system
✓ Lighting operation floors &
common area
✓ Oiling Greasing
✓ Input output voltage, starter
contact point, loose connection
check
✓ All electrical asset condition
check
 PLUMBING

✓ Water Management
✓ WTP Plant Operations
✓ Piping
✓ Resident Support
✓ Water Meters
✓ Bore well maintenance
✓ Maintain Pump & motor
✓ Ensure the water availability 24/7
✓ Regular Backwash
✓ Salt regeneration
✓ Cleaning the water blockage
✓ Fixing the leakage
✓ Repair & renovation
 PEST CONTROL

✓ Pest Control Inspections

✓ Regular Treatments
✓ Anti Cockroach Treatment
✓ Anti Termite Treatment
✓ Mosquito Control
✓ Fly Control
✓ Rodent Control
✓ Honeybee Control
✓ Snake Control
ESTATE MANAGER

✓ Resident Complains résolution

✓ Asset planning & Maintenance
✓ Manage Critical high impact
incidents & Medical Assistance
✓ Regular Maintenance
✓ Reporting
✓ Internal mail handling and other
office work
✓ On-site management of facility
services
✓ Proactive maintenance plan
✓ Space management
✓ Risk management
 CCTV

✓ Cleaning, checking of each

camera
✓ Refurbishing of cable
✓ Repairing DVR issues and hard
disk issues
✓ Restoring power supply module
✓ Resolving blur image, bright spot
and no picture issues.
GYM MAINTENANCE

✓ Ball bearings
✓ Feeder cable
✓ Clean the dust filter
✓ Voltage stabilizer check
✓ Lubrication
✓ Shock absorber integrity check
✓ Motor belt replacement
✓ Cable change
SWIMMING POOL

✓ Filtration
✓ Brushing
✓ Vacuuming
✓ Backwash on regular basis
✓ Cleaning of prefilter
✓ Maintain the PH & Hardness
 STP & WTP

✓ Cleaning of the Chamber

✓ Regular backwash of filter
✓ Shifting of water
✓ Proper settlement of the sludge
✓ Logbook maintain
✓ Check MLSS level
✓ Blower Maintenance
✓ Cleaning of the final tank
DIESEL GENERATOR

✓ AMC & Visit Schedules

✓ Power Continuity
✓ Check engine oil
✓ Battery voltage
✓ Hosepipe leakage
✓ Replace drive belt
✓ Maintain the DG Log book
✓ A Check, B Check, C Check, D
Check
✓ Check Airfilter
OWC OPERATOR

✓ Segregate the Compossible waste

✓ Use of Saw dust
✓ Use of Cocopeat
✓ Sanitreat & Bioculum
✓ Weekly Deep Cleaning
✓ Watering
✓ Maintain hygiene in work
environment
 FIRE FIGHTING
SYSTEM
✓ Fire System & Safety
✓ Fire Prevention
✓ Detection & Suppression
✓ Planning Evacuations
✓ Fire equipment & Gadgets
✓ Fire Extinguisher
✓ Fire Hydrants
✓ AMC
 CONSUMABLE
✓ All Cleaning material
✓ Gardening supplement
✓ Electrical items
✓ Plumbing items
✓ Office Stationery
✓ Pump & motor
✓ Bins & Drums
✓ Ladder
HOW WE
DO?
 STAFFING METHODOLOGY
Resignation /
MIS Exit

Training 5 6 7 8
Payroll & Salary Feedback &
Screening & Joining 4 Settlement Reward
1 2 3

Contract Sign off Transfer / Recruit

 PROCESS FLOW
OPERATION

REWARDS &
RECOGNITION
PERFOMANCE
MANAGEMENT
OPERATION

TRAINING &
DEVELOPMENT
RECRUITMENT
5 STEP APPROACH
01 Assessment

02 Solution

03 Implementation

04 KPI Based monitoring

05 Customer Delight
 ESCALATION MATRIX

Level Level Level Level

Key Account Operation General
Branch Head
Manager Manager Manager

If the issue not If the issue not If the issue not

resolved within 12 resolved within 24 resolved within 48
hours, then hours, then hours, then
escalate escalate escalate
to >>>>>>>>>> to >>>>>>>>>> to >>>>>>>>>>
SOP : Standard Operating Procedure
Facility
Proper Audit
Weekly Uniform & ID
Technical Report

Cleaning Asset List

STP & DG
Log Book Schedule

Checklist for
All Facility CAPA
Report Fire System
Logbook
Shift
Handover Inventory
report Monthly
Review
 SECURITY
▪ Time and attendance
▪ Security log and time KPI- FACILITY
documentation
▪ Recruitment and vetting
▪ Induction and training
▪ Staff grooming and
appearance
S
▪ Claims
FACILITY
CLEANING
▪ Staff turnover
▪ Amount of extra work hours
F ▪ End-user satisfaction
▪ Realized savings compared
to plan
▪ Completion time of service
requests and help desk

C
per site
▪ Service quality (objective
measurements)
▪ Compliance to Cleaning
Excellence Standards
▪ Sustainability and
environmental impact
issues
▪ Innovation and continuous
improvements initiatives
▪ Lost time due to injury and
incidents

E
(water/chemicals)
ENGINEERING
▪ Input Output Voltage
▪ Backwash of filter
▪ Oiling greasing
▪ Check Physical Damage

PROPERTY
▪ Plans for proactive
maintenance
P ▪
▪
▪
▪
AMC Checkup
Earth pit Recharge
A & B Check of DG
Transformer Servicing
▪ Uptime for your critical
systems
▪ Deviations from planned
maintenance costs
▪ Incidents related to both
facilities and people
▪ Energy consumption and
savings
 AUDIT & ANALYSIS
Checklist & Schedule
Housekeeping, STP, WTP, DG,
Inventory Penal, Garden etc.
Asset, HK, GR & Office
Stationary

Maintenance Physical Damage

STP, WTP, DG, Penal,
Transformer, Pump, Motor,
Common area. Logbook & Register
Attendance, Currier, Key,
CCTV, Solar, Sump, Inward, outward, PL, EL
Overhead tank, Lift, Fire Complain Book, etc.
system etc.

Occurrence & Environment Staff Grooming

Staff, Residence behavior, Dispute Hygiene, Uniform & Id
Resolution, Courtesy, Card
TRAINING
PRE DEPLOYMENT
❖Basic Training
❖Introduction

POST DEPLOYMENT
❖Unit Level Training
❖Specialized Training

COMPETANCY UPSKILLING
❖Upgradation Cadre
❖Skilled Development Programe

SPECIAL SKILL DEVELOPMENT

❖Trainers Training (Training Skill Development)
❖Outbound Training (Leadership & Motivational Skill)
FIRE TRAINING
01 Classification & Stages of
Fire.

02 Fire Protection System &

Types Of Extinguisher.

03 Fire Fighting Method &

Mock Drilling.

04 Emergency Response &

Evacuation Process.
OUR PROVEN TRACK RECORD
We innovate We invest in the
right people

We help minimize We manage risk &

the cost time effectively

We share a vast We deliver service

knowledge pool excellence
 KEY DIFFENTIATOR
PROACTIVE SOP – STANDARD ESCALATION MATRIX
MAINTENANCE OPERATION PROCEDURE

TRANSITION AUDIT &

PROCESS ANALYSIS

RECRUITMENT STAFFING
PROCESS METHODOLOGY
 TRANSITION PROCESS
Preliminary Manpower Due Diligence Quantify Site Specific
Facility Audit Analysis Survey Service Levels Training

Core Resource Maintenance Design SOPs & Evolve

Takeover from
Team checklist & System Operation
project team
Deployment Schedule Implementation Methodology

Full
Creation of MIS Escalation Implement
Deployment &
& Records matrix Audit System
Site Takeover
WHY MACTEP FACILITY ?
100% Statutory Compliance With ISO
9001:2015 Certified Systems And Processes.

One Stop Solution For All Facility

Management Needs.

100% Cost Transparency. Regular

Workforce Training & SOP Based
Service Delivery

24/7 Emergency Service & Proactive

Maintenance

Maximize The Optimization & Manage

The Risk, Bring Efficiency, Reliability &
Sustainability.
 EMPLOYEE BENIFIT
Advance Salary, Personal Certification, Cash Reward, Bonus,
Loan, Free Doctor Promotion, Dedicated Help Desk
Consultancy

EPF, ESI,
Bank Account,
Accommodation &
Uniform, ID Card,
Logistics
Utensil, Gas
Cylinder, Fan, Etc.

13% Attrition
 OFFER 01 (₹1L-₹2L)
CLIENT ▪ Sanitization 2 time
▪ One time Tank Cleaning

BENIFITS
OFFER 02 (₹2L- ₹3L)
All Electrical ▪ Sanitization 4 time
▪ Two time Tank Cleaning
OFFER 05 (₹5L Above) TOOLS
▪
▪
Sanitization 4 time
Tank Cleaning twice a year
KRA KPI ▪ Main gate Painting

▪ Main gate security cabin painting

▪ Main gate painting once in a year
▪ Deep Cleaning on the floor Once in a
year,
ALL OFFER 03 (₹3L- ₹4L)
▪ Drain-line deep cleaning Once a Dedicated 24/7 Hot ▪ OFFER 02
year, Plumbing Line ▪ Security gate Painting
▪ Swimming pool Acid wash, KAM TOOLS ▪ Cleaning
▪ Grouting
▪ Filter media change once a year.

Walkie MIS OFFER 04 (₹4L- ₹5L)

Gardening ▪ OFFER 03
Talkie TOOLS ▪ Deep Cleaning of all floors
▪ Basement Drain line Deep
Cleaning
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SALES HEAD OFFICE
Mob : 9108864200 #117, 2nd cross, Sarjapura rd
Mail : Sales@mactepfacility.com Muthanallur Cross, Bangalore,
Karnataka - 562125
OPERATION
Mob : 9663030635 BRANCH OFFICE
Mail : Administration@mactepfacility.com #91, 17th Main, Sector – 4,
HSR Layout, Bangalore,
CUSTOMER CARE Karnataka – 560102
Mob : 9108864200
Mail : Info@mactepfacility.com BRANCH OFFICE
#1156, 3rd stage, BEML layout,
Web: www.mactepfacility.com RR Nagar, Bangalore,
Karnataka - 560098

THANK YOU