1. Which of the following are correct regarding fiscal year settings?

Choose 3 answers.
- If the fiscal year is set in accordance with the Gregorian calendar, it is recommended that custom fiscal
years be utilized
- Once defined, a custom fiscal year cannot be modified
- Custom fiscal years impact forecasts, reports, and quotas
- When the fiscal year start month is changed, quota and adjustment information is purged
- Once enabled, custom fiscal years can no longer be disabled

2. Which of the following settings can be configured from the 'Company Settings' section in Setup?
Choose 3 answers.
- Fiscal Year Settings
- Business Hours
- Allowed IP ranges
- Company Information
- Company Login Hours

3. A user would like to change the language that the user interface is displayed in. How can the Salesforce
Administrator accomplish this?
Choose 2 answers.
- Change the Default Language setting in the Company Profile
- Change the Language setting for the user in the user detail page in Setup
- Advise the user to change the Language setting under 'My Personal Information'
- Change the Locale for the user

4. The leadership of a large online apparel company wishes to enable the My Domain feature in Salesforce. What
does the Salesforce Administrator need to consider before enabling the My Domain feature?
Choose 2 answers.
- After the new domain has been deployed, it cannot be reversed
- Visualforce page URLs will change
- My Domain cannot be used in a sandbox environment
- Users will not be able to log in from https://login.salesforce.com

5. Which of the following statements are true about resetting passwords when users get locked out?
Choose 2 answers.
- Any user can reset their own password by navigating to their profile.
- The user's account is automatically unlocked after their password is reset.
- A Salesforce Administrator can only reset a password 5 times in a 24-hour period.
- The user's security token is reset after resetting the password.

6. A Salesforce Administrator has 7 million records that need to be loaded into Salesforce and wants to do it in one
batch. How can the records be uploaded in one batch?
A. Data Import Wizard
B. Third-party data loading tool
C. Data Loader
 D. It is not possible to load 7 million records

7. The Sales manager informs the administrator that there is a need to be able to assign a task to a group of users.
Which of the following statements are true regarding group tasks that the administrator should tell the Sales
manager?
Choose 2 answers.
- Group tasks can only be created for personal groups.
- Each member of the group is assigned a copy of the task.
- Group tasks are enabled by default in Lightning Experience.
- The same task is assigned to all members of the group.

8. United Technologies is rolling out a large new initiative and management needs to know how many users can
be added to a group task in Lightning Experience. How many users should the administrator state?
a) 100
b) 25
c) 10
d) 200

9. Which of the following are the report formats supported by Salesforce? Choose 3 answers.
A. Tabular
B. Custom
C. Standard
D. Matrix
E. Joined

10. A Bluesky Marketing manager would like to generate a list of contacts for a mailing list. What report format
would be the most appropriate to use?
Choose 1 answer.
A. Summary
B. Tabular
C. Mailing
D. Matrix

11. What is true regarding the refresh of dashboards?

Choose 2 answers.

A. A dashboard is refreshed each time it is displayed

B. A user can refresh the dashboard on demand by clicking the refresh button

C. A dashboard can be scheduled to refresh hourly, daily, weekly or monthly

D. After a scheduled dashboard refresh, it can be emailed automatically to a group of users

12. What is true about dynamic dashboards?

Choose 1 answer.
A. It will refresh automatically as scheduled
B. The data shown is according to the viewing user's security settings
 C. It should be used if a user wants to customize the dashboard
D. The source reports used can vary according to the user

13. What is true about the running user for a dashboard?

Choose 2 answers.
A. The dashboard will only display for the running user
B. If a user drills down into a source report, the report will display data based on the running user's security
settings
C. The running user's security settings will determine the data that is displayed
D. The running user can be changed on the dashboard view page by authorized users

14. A dashboard shows data from source reports in the form of visual components. Which of the following are
examples of these components?
Choose 3 answers.

A. Visualforce pages

B. Standard report types

C. Charts

D. Custom report types

E. Gauges

15. Which of the following are features of Chatter?

Choose 3 answers.

A. Create and join groups

B. Ability to share a file with other people

C. Follow records to be able to see changes to the records

D. Mute posts to stop receiving notifications about them, even if you are mentioned

16. A project manager is leading a team project and would like to share project information and files only with the
project team members. What Salesforce feature can support this requirement?
Choose 1 answer.

A. Create a public Chatter group, add the project team members, and then change the group access level to private

B. Create a private Chatter group and add the project team members to the group

C. Create a private project workspace and add the project team members
D. Create a public Chatter group and only invite the project team members

17. Which of the following can a case queue be used for?

Choose 1 answer.

A. Manage distribution of custom object records

B. Manage distribution of service contracts

C. Manage distribution of leads

D. Manage your support workload

18. customer service manager would like to assign cases automatically to the most appropriate agent to handle the
request. What feature could be used?
Choose 1 answer.

A. Case Escalation Rules

B. Case Assignment Rules

C. Email-to-Case

D. Web-to-Case

19. A Salesforce administrator is working in an org with multiple Validation, Escalation,

Assignment, and Workflow rules. What is the correct sequence of rules that are processed that
the administrator needs to keep in mind?
Choose 1 answer.

A. Escalation rules, Validation rules, Workflow rules

B. Escalation rules, Assignment rules, Workflow rules

C. Validation rules, Assignment rules, Workflow rules

D. Assignment rules, Workflow rules, Validation rules