Jaypee Greens - Community Living - Read

Let’s make Ashok Vatika
Community a Better community to

live for all. Every Effort
Living Guide Counts.
The Residents’ guide has been created by the board of the Apartment Owners Association of the
Ashok Vatika AVRAOA. It is a ready reference to know what is permitted and what is not, and
the decorum expected from us them, and their employees to make Ashok Vatika an exemplar
of community living.
Ashok Vatika – Residents Guide
From: Board, Association of Apartment Owners of the Ashok Vatika (‘AVRAOA’)
To: Current Flat Owners/Residents

Incoming Flat Owners/Residents
Dear Resident,
On behalf of AVRAOA, we welcome you to one of the finest condominiums in the NCR.
This document has been created by the AVRAOA with the purpose of introducing residents to
Ashok Vatika. On one hand, this guide will familiarize you with the facilities and services on
offer in our condominium. And on the other, it emphasises your obligations as a habitant and
the decorum expected of us (and our service staff) to reside harmoniously as a community.
This Guide Book supplements the Maintenance Services Agreement that you have entered into
with Jaypee and is aligned with the provisions of the model byelaws of the UP Apartment Act,
2010. Provisions in this version of the Guide Book are subject to change, and residents will be
informed of any amendments that take place.
For any condominium to function smoothly and efficiently, it is not only necessary for services
in the facility to be of a high order but equally for residents to follow rules. While self-regulation
is the best form of enforcement, the AVRAOA / Facility Management team has the right to
impose fines for violations. We would greatly appreciate that you familiarize yourself with this
Guide Book and the Maintenance Services Agreement and follow the dictum of “self-
regulation”. Confronting residents for deviations/violations is not a pleasant experience for
either the resident or your board.
We wish you a pleasant and comfortable stay in the condominium!
Board Members
Ashok Vatika Apartment Owners Association (AVRAOA)
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Contents
Section Area Pg #
Chapter 1 Introduction to Ashok Vatika 4
Chapter 2 Preparing to Move In 7
Chapter 3 Living in your apartment 9
Chapter 4 Vehicles and Parking 13
Chapter 5 Facilities Management & Maintenance 15
Chapter 6 Using the common areas 18
Chapter 7 Tenancy rules 20
Chapter 8 Painting, structural and interior work 21
Chapter 9 Service Fees and Charges 23
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Chapter 1: Introduction to Ashok Vatika
This section introduces you to the Board Of Ashok Vatika, the tower representatives (with whom you
can raise your queries) and the amenities on offer in Ashok Vatika / Jaypee Greens
A. Association of Apartment Owners of the Ashok Vatika Cluster (‘AVRAOA’)
Ashok Vatika has an owners’ body called the AVRAOA. This Association appoints a board which
coordinates areas of common interest with the facilities management agency and sets rules for living
within Ashok Vatika
What is the remit of The board typically does 3 sets of activities:

the board • Routine activities: engaging other Associations within Jaypee Greens on
common areas of interest, meet prospective tenants, coordinate NOCs
for tenancies / apartment improvements / transfers, coordinating with
the facilities management agency on maintenance, security for AVR etc.
• Special projects: undertake areas of improvement relevant to the

common interests of Ashok Vatika residents.
• Statutory duties: maintaining accounts, registers, filings etc.
What is the level of • The board has greater influence on matters within the common areas (i.e.
influence of the in / around AVR including the backlawns & service lane, basement,
board on common lift/lobbies of AVR etc)
and shared areas
• It has limited influence on
o Matters in shared areas (i.e. areas within Jaypee but outside
Ashok Vatika such as the gates to the Jaypee complex, the 60 acre
park etc.) – here we need to coordinate with other associations
o Commercial matters i.e. maintenance charges – these again need
to be coordinated with other associations and the facilities
management agency
What does the • Board is not a concierge service for matters relating to your apartment.
board NOT DO Please reach out directly the facilities team (Jaypee Helpdesk). The board
is also not an interlocutor between you and the Jaypee Helpdesk.
Board is not available 24 X 7 to answer queries. You can send your queries
to ashokvatika.aoa@gmail.com
Who are the board Any apartment owner can stand for elections to the board of Ashok Vatika.
members Board members are AVR residents who have volunteered their time to work
on areas of common interest for AVR. Amongst themselves, the board
appoints a President, Vice President, Treasurer and Secretary
The list of current members of the AVRAOA Board with contact details is
available with the tower guard at the reception.
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How many members The board can have a maximum of 10 members.

are there
How much time A board member spends typically 8-12 hours a month discharging their
does the board responsibilities
spend on AVR
agenda
How are they An election is held annually in the last quarter (October) every year to appoint
elected the board for AVRAOA.
How can I raise a Please share your suggestions or concerns that impact living in Ashok Vatika
matter to the board or Jaypee Greens at ashokvatika.aoa@gmail.com
Please do not raise concerns on the Ashok Vatika whatsapp group. This
channel is not a platform to address issues to the AoA board.
How can I raise a The board does a consultation process with residents to shape its agenda for
request for a special the year. The dates of the consultation are announced via email. Please
project to the board share your ideas and suggestions in that forum.
Do note that once the agenda has been set for the year, new projects or
requests are not considered unless it is an urgent matter impacting safety or
health of residents.
I am passionate The board encourages resident volunteers to take up projects for the AVR
about an area / community. Please do reach out to the board at
suggestion – I would ashokvatika.aoa@gmail.com on your project. The AVRAOA board reviews
like to work on it such requests and where found suitable, will extend its full support to the
resident.
B. RECREATION
Sports The central park of AVR have a small play area for kids. This is also used for
community gathering organized by AoA.
The Jaypee Complex has several facilities on a paid membership basis. These
include:
• Atlantis club: Gym, Squash, Badminton, Tennis, Snooker, Swimming,
Basketball, Football, Cricket academy
• Boomerang club: Golf, Gym, Swimming, Steam
• Delcourt club: Gym, Swimming
Dining out Cooks café – Atlantis club

Boomerang
Jaypee resort
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Private Parties Residents can book multi-purpose hall at Delcourt for their private parties. Details
for the same can be had from Facility Office.
Condominium AVRAOA endeavors to get residents together to celebrate festivals and special
Get-togethers occasions. AVR specific activities are done in the central garden of Ashok Vatika.
In addition, get-togethers to celebrate festivals are also done at the level of Jaypee
Greens in Land 1. Notices for these are put up on the notice board and shared via
whatsapp.
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Chapter 2: Preparing to Move In
This section contains the guidelines and administrative procedures on moving into your apartment.
Inform Facilities Inform Jaypee facilities (email – helpdesk.jaypeegreens.com) that you would be
moving in, including details of the truck carrying your household items and
luggage.
They will give you an entry approval
All vehicles carrying construction material or household effects into the Cluster
complex must carry a copy of the entry approval issued by Jaypee Facility
management or security
Entry Timings There are 3 gates to access the complex – Kaveri, Narmada and Kamala. Vehicles
for materials / carrying construction material, household effects, and home appliances may
luggage enter Jaypee Greens between 0800 hours and 1800 hours from Kamala Gate
ONLY.
Use of the lift There are two lifts in each building, it is advised that large house hold items and
furniture should be moved via staircase. It is the responsibility of the resident to
direct the movers and ensure that the common areas, including the lift are not
damaged in the process. Any damages would be recovered from the resident.
Obtain access Access cards are required to enter the basement parking and to gain access to the
cards lift lobby from the basement. Visit the Facilities Office (located next to Earth
Court) to get your access cards made. If you are tenant, the landlord will give you
access cards.
Verify – driver / Driver / house-help need a pass to enter Jaypee Greens. Besides getting the police
domestic staff verification done for domestic staff, please get the identity card for drivers /
domestic staff issued by the Facilities Department.
RFID tags for Facilities Office will provide you RFID tags for your car. Cars with RFID tags can
your car use the Residents’ lane at the gates. Please note that the number of RFID tags
issued to you will be equal to the number of registered parkings for the apartment.
Meter reading Each apartment has a ‘freedom meter’. This can be found next in the electric
junction box as soon as you enter the apartment. Please check the account
balance as per the freedom meter by pressing *#. Do corroborate the balance
with the Facilities Office. Often, there are minor mismatches between the
freedom meter and the balance being maintained by Accounts. Do not lose sleep
over this and consider the amount indicated Accounts as the correct figure.
Facilities App Download the Jaypee Helpdesk App from the App or Google Playstore.
Complaints relating to facilities and online recharge of maintenance / electricity
can only be logged through the Help Desk App.
The Help desk App needs authentication of the apartment and a password. The
Facilities Department will help you with it.
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Visitor App Access to your visitors and guests is controlled through an APP. The security at
the gate would allow entry only if your guest/visitor shows the OTP code
generated from Z access.
Download the ‘Z-Access’ app from the google play store or app store. You can
send an e-invite to your visitors and guests using the Z Access App.
- Download the App
- Enter JPG in the society code
- Enter your registered mobile number in ID
- You will receive an OTP
- Once you have accessed the App, you can add other family members as well
AVR Whatsapp A whatsapp group exists for AVR residents Incase you wish to join the group,
group please share your contact number with ashokvatika.aoa@gmail.com
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Chapter 3: Living in your apartment

This section focuses on what is expected from residents as they move in and use the services and
common areas. It contains basic rules and etiquettes for all residents and guests encapsulating:
• use of services such as water, electricity and lift
• governing domestic staff and drivers
• for pets and potted plants
• social engagements, including playing of music etc.
A. Water Consumption/Conservation
Water treatment Potable water is supplied to your flat. It is recommended that you check the
purity level and accordingly assess if you would like to further treat water using
an RO plant.
Water Please ensure that your taps and cisterns do not leak to prevent avoidable waste
conservation of a precious resource
Courtesy to your Do not wash your balconies with water. Instead, instruct your domestic help to
neighbours sweep the floor of the balcony and then mop it with a cloth rinsed in a bucket of
water.
Leaving for a long In the event that you have to leave your apartment locked and unoccupied, e.g.
vacation during a vacation, please call the plumber at the Maintenance Office and they
will shut off the water inflow into your apartment which can be restored once
you return. This will prevent any accidental flooding inside flat.
B. Lifts / elevators
There are two lifts in each tower. For safety reasons, children below 6 years must not be allowed to
travel alone in any of the lifts.
Passenger Lifts It is advised that all domestic help, chauffeurs and delivery staff should use the
stairs.
Pets Pets are allowed to move only through the stairs.
Heavy All heavy goods, including furniture, home appliances and heavy equipment are
Equipment not allowed in the lifts. If any residents decides to move such items in the lifts then
any damages caused would be recovered from the resident.
Smoking Smoking is not permitted inside lifts. This is a breach of safety.
C. Pets
Since most pets are dogs, these guidelines are specific to dogs. However, the general request is for
residents to make sure that their pets do not attack, alarm or offend fellow occupants and do not deface
or damage common areas.
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Leash Dogs must always be kept on leash outside the apartments
Lifts Pets must only be brought by the stairways
Pets in AVR Pets are NOT ALLOWED in the AVR central park.
Central Park
Removing litter Please carry a disposable bag to pick up the litter. This may be disposed in the
dustbin.
Ticks/Lice Pet-owners should endeavor to ensure that their pets are tick free as ticks can
move from one apartment to another.
D. Domestic Help (Maid Servants, Man Servants, Drivers, Live-in Or Daily Workers)
Identity Cards All domestic staff and drivers have to carry ID cards with them and produce them
on demand while in the condominium. ID cards are made by Facility Management
on submission of a duly certified form. Forms can be collected from the Facility
Office. Residents are advised to keep a copy of the verified form for their records
as the original will be kept by the Facility Management.
Police Please obtain police verification for all your domestic help. This is for your safety
Verification and that of other residents.
Termination of Residents should take back ID cards from their employees and destroy them when
services terminating their services. This is required to ensure that the card is not misused
for unlawful purposes.
Code of conduct If a driver or house-help is found gambling or drinking or shouting or quarrelling

in the premises, their entry into Ashok Vatika will be stopped.
Use of service Domestic staff and drivers can only use the stairs, unless they are accompanying
lift a resident.
E. Garbage Disposal/Cleaning Your Apartment
Garbage Daily collections are done in the morning. Please keep the dry garbage bags in the
collection service lift area before 0900.
Please do not throw any rubbish outside from the balconies / windows as it will
land in your neighbor’s balcony.
Apartment While cleaning your apartment, please ensure that your staff does not throw dirt
Cleaning and material down to other balconies or to the ground below. These must be
collected and disposed through garbage bags.
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F. Controlling Noise Pollution
Music & While living at Ashok Vatika, you have the right to expect that you may study or
television sleep without undue disturbance. As a courtesy to our fellow neighbours, quiet
hours are in effect from 10 pm to 8 am and courtesy hours are in effect 24 hours.
Please keep the volume of your music system, TV or home theatre such that it is
enjoyed by you in your apartment and not by your neighbours in theirs.
Residents are encouraged to speak to their neigbours on noise issues. If you are
unable to resolve, please contact the security guard or raise the issue to the facility
office.
Musical Musical instruments like drums or amplified instruments are not allowed to be
instruments played on the property. Music to your ears affect the sleep, study or relaxation
time of your neighbours.
G. Balconies
Railing It is prohibited to extend railings or to keep flower pots or any article on balcony
Extensions railings or on window sills, as these pose a serious safety risk to those below.
Drying clothes Please do not dry your clothes in the balcony railing or outside the windows to
maintain the aesthetics and consistency of the façade. Instead, use clothes drying
stands within the limits of your apartment only. Use of common area for this
purpose is prohibited.
Watering While watering potted plants in the balconies, use as little water as possible to
Potted Plants prevent spillage or overflow. Alternatively, use trays under pots to capture spills.
H. Smoking
Common areas Smoking is prohibited in the Ashok Vatika common areas, not just as a matter of
courtesy but because it is illegal.
For clarity – common areas include the central park of AVR and the entire area
in front of the lobby
Disposal of If you are smoking in your home, please do dispose cigarette butts in an ashtray.
cigarettes Throwing them off the balcony is discourteous to your fellow neighbours
I. Guests
Your guests will be allowed to enter at any time of the day or night subject to security guidelines.
Use the Z Access Register your guest using the Z Access App. This will send a QR code to your guest
App which can be shown at QR code reader at the main gate
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Information in Residents may inform the security desk in the tower in advance
advance
Guest Behavior It is responsibility of the resident to ensure their guests remain courteous to the
security guards and abide by the directions given by the tower security guard.
Parking Please advise your guests to follow the AVR rules for parking
• For chauffeur driven cars - cars may be parked outside the tower front as
per the directions given by the tower security guard.
• For self – drive cars: guests may park in the designated visitor parking spots
opposite Ashok Vatika tower as per the directions given by the tower security
guard.
Note that your guests, their accompanying children, friends and relatives, remain your responsibility
throughout their stay at the condominium, and will be expected to follow the Resident’s Guidelines
while in the condominium.
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Chapter 4: Vehicles and Parking
This section contains rules governing entry of vehicles (own, visitors, 2-wheelers of drivers), parking,
driving and the code of conduct of drivers.
It is the responsibility of all residents to maintain driving and parking discipline and to instruct their
chauffeurs to drive and park cars responsibly. Please note that drivers in our employment are our
responsibility and it is up to us to keep them informed about these guidelines.
A. Residents’ Vehicles – Parking
Where can you ONLY in your allotted parking space in the AVR basement .
park
What are the • Basement: area adjoining the access doors to the towers
‘No Parking’ • Outside AVR: No cars should be parked at the entrance and entry point of
Zones basement parking even when the car is on and driver is sitting in the car.
o The AVR service lane – This should not be used as a parking space by
the residents, only guests can park in the service lane.
What happens if For one, you are inconveniencing your fellow residents and their guests.
I park my
vehicle there A parking charge may be levied if you were to park your vehicle here. The amount
will be charged to your monthly billing statement. Your contributions will be used
by the AoA for the welfare of the AVR.
Lease additional You may lease additional parkings from other fellow residents or Jaypee.
parking Members who have additional parking can inform fellow residents on common
whatsapp group and they can suitably charge the residents who are looking for
additional parking.
If you don’t • Please expedite getting the access card from facilities; and
have an Access • In the interim, borrow the access card from the guard at the tower entrance.
card
Waiting in Your driver or you could wait in the service lane for a maximum of 30 minutes. If
service lane the car is left unattended, a parking charge may be levied.
B. Driving in the basement
Entry & Exit Sometime the boom barrier is not working in the exit. Please don’t drive into the
basement from the exit – this is a major safety hazard
Headlights It is recommended that headlights should ALWAYS be ON in low beam mode while
driving in the basement EVEN IF IT IS DAYLIGHT OUTSIDE. This is more for other
drivers to see you than for you to see ahead.
Speeding & Driving in the basement is dangerous and different from surface driving. Please
Overtaking do not make it worse by overtaking and driving faster than 10 KMPH.
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C. Driving within Jaypee Greens
Driving Speed Do not drive at more 20 KMPH within the premises (10 KMPH in the basement)
and take care while driving in the premises since small children play freely in parks
and driveways.
D. Rules for Chauffeurs
Parking – for 2 Drivers or domestic help can park their bikes in the basement parking of the
wheelers resident with whom they are employed
Surface parking opposite AVR is not permitted
Cleaning of cars Please ask the driver to clean the car in the basement. Our community road or
service lane not a pit stop to clean cars.
Waiting time Cars accompanied by drivers can wait only in the service lane for a maximum of
(cars with the 30 minutes. If you are likely to take more time, please ask the driver to move the
driver inside) car to the basement.
Waiting time Cars without drivers cannot be parked in the service lane. If they are parked – the
(cars without parking charge will be applied.
driver)
Basement doors Please instruct your drivers / domestic staff not to block the door by using a brick
/ stone etc. The security team will take action for violators which may include
monetary fine / stopping access of the driver to AVR.
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Chapter 5: Facilities Management & Maintenance
This section details how facilities and security services are organized within Jaypee. It provides an
overview of services offered, charges, how to top up your maintenance account, typical FAQs etc.
A. Facilities Management
Jaiprakash Associates Limited (‘JAL’) is the maintenance agency for both Jaypee Greens as a township
and Ashok Vatika as an apartment cluster. The agency is responsible for providing all services within the
condominium which includes maintenance of common areas, horticulture and power.
The Facility Management office within the condominium has a staff comprising of a Security Manager
and a Facility Manager. They in turn are supported by a team of plumbers, electricians, carpenter,
gardeners, security team etc.
B. FAQs – setting the context
What are common Jaypee Greens is a unique township with many apartment clusters.
areas and Shared • Shared areas are areas / facilities that we enjoy with other clusters (eg. the
Areas 60 acre park, roads, pump house, electricity sub-station, complex gates and
security etc.)
• Common areas are exclusive to Ashok Vatika (eg. AVR service lane, AVR
central park). Common areas can only be enjoyed by AVR residents and
their guests.
Who is the JAL is the maintenance agency for both common and shared areas.
Facilities
Management
Agency
Why has the AoA Given the unique nature of the township, it is not administratively,
not taken over the commercially or technically feasible for Ashok Vatika to have a separate
maintenance maintenance agency.
At the moment, JAL is the 3rd party service provider for both common and
shared areas.
What services are The list of services provided by the maintenance agency is available on Jaypee
provided helpdesk app.
o Operation and maintenance of all equipment, including sub-stations and
supply of electrical energy to all occupants.
o Common area maintenance including maintenance of lifts and firefighting
equipment. Maintenance of all services located in the basement.
o Open area maintenance including compound wall, electrification, water
supply, sewerage, roads, paths etc.
o Insurance of external tower structure / common equipment.
o Landscaping of open areas and pest control.
o Cleanliness of all towers, compound, paths, driveways, etc.
o Garbage disposal etc.
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C. Services – Within the Apartment
Services JAL provides services for electrical repairs, plumbing, minor woodwork and paint
available for a retouching. However, there will be no liability on Facility Management for
charge defects/faults, if you avail such services.
Charge for Where services are received from JAL – a service charge of Rs 150 plus GST is
services charged. This money is added to the monthly maintenance bill as a separate line
item.
Note: As per the existing accounting system of JAL – the money collected from
these services is accumulated in a separate General Ledger Account. It is set off
against the expense of hiring these servicemen. Any deficit or surplus is adjusted
against the maintenance charges for the next year.
Choice of service Residents can avail services for work within their apartment either from JAL or
provider from an external service provider.
How to lodge a • Online: Download the Jaypee Helpdesk App from the google or apple store.
complaint Update your complaint in the helpdesk and a service man would be deputed
to resolve it.
• Physically: You can register a complaint by going to the facilities office
D. Billing for Electricity and Maintenance Charges
Electricity Facility Management raises monthly bills for electricity and maintenance.
Electricity bills are raised on the basis of units consumed which is obtained from
the meter installed outside the apartment. There are two charges – one for power
supplied by the grid and one for power supplied from the generator during power
outages. The consumption and charge against each are reflected in the Electricity
Bill.
• Electricity charge: As per NPCL prescribed rates plus electricity duty
• Auxiliary power back up: the applicable rate is available on the Jaypee
Helpdesk app and also reflected in your monthly bill
Maintenance As has been mentioned above, a monthly maintenance bill (along with electricity
bill) is charged to residents. The maintenance bill comprises of:
• Maintenance charge
• Social club charges
• Electricity consumed in common areas
• Specific in-apartment maintenance service taken by the resident
• Applicable GST
The maintenance rate is provided in the monthly bill and is for the costs incurred
in providing the services as listed above. It is subject to change every year.
Why is GST • GST for maintenance: Where any service is provided, GST becomes payable.
payable GST is not payable if the maintenance expense is less than Rs 7,500 per month.
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• GST on common area electricity charges: GST is payable on electricity

consumed and billed by the maintenance agency for common area electricity.
An advanced ruling from the tax department has clarified this position.
Why do we have a The requirement for separating meters for electricity was prescribed after Ashok
common meter for Vatika had been handed over. While the provision now exists for getting separate
maintenance and meters for electricity, a decision was taken to have combined meters on account
electricity of the following:
• Separate physical infrastructure would need to be laid – this would be paid by
the apartment owner
• It is administratively challenging to collect maintenance dues if these are
delinked from electricity
• There is no benefit in electricity rates as separate meters do not reduce the
cost of electricity. Electricity is being charged at NPCL rates
Balance in your The balance in your account can be checked by:

account • Freedom meters: punch *# and the meter will show the balance in the
account
• Monthly bill: the monthly bill provides your balance
• Accounts: you may check with the accounts department in the facilities office
Balance in account The freedom meter is an approximation as certain charges are not immediately
statement is not reflected (such as paid service). Ordinarily, there will be a difference in the
equal to freedom freedom meter and the account statement
meter
The account statement is the correct representation of your account balance
How to access the • The bill is emailed to the registered mail id

maintenance / • It can also be accessed in the Jaypee Helpdesk app
electricity bill
Payment • Physical payment: Payments can be made at the Facility Office during
working hours by cheque or demand draft
• Online payment:
o Bank transfer: Your monthly bill will carry the account number for
online payment. Once you make the payment, attach a screen shot
of the payment and register it as a complaint under Accounts in the
Helpdesk App. Your balance will be credited by the Accounts team
and the freedom meter automatically updated.
o Paytm: Make a payment using Paytm (maximum of Rs 7,500 per

transaction). Enter the receipt number into the freedom meter (at
the entrance of your flat). The amount will be instantaneously
recharged into your account.
If billing is The freedom meter is configured to deduct the maintenance and fixed electricity
monthly, why does charge on a daily basis from the resident’s account.
the balance in
meter reduce daily
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Chapter 6: Using the common areas
Common areas include areas within the precinct of AVR that are for the use of all AVR residents. These
include walking paths, lobbies, recreational areas, basement, service lane, central park of AVR etc.
This section provides a perspective on what we should do/not do to ensure an impeccable look in all
common areas and facilities and broken up as Towers, Lifts, Lawns and Lighting. It also guides
residents on the behaviour expected of their domestic staff and drivers with regard to use of common
areas/facilities.
A. Towers
Modifications Do not make any modifications to your apartment that may affect the façade of
the building
Defacing the Do not spit or scribble on the walls, corridors, basements or lifts in the
Tower condominium. Instruct your domestic servants, drivers and contractors staff to
refrain from chewing paan & paan masala and spitting in common areas.
Keep common Common area and passages in all parts of the buildings are to be kept free of
areas & obstructions such as plants, decorative furniture, bicycles, boxes, crates wood
Passages free shavings and building materials. All such material found in common areas will be
cleared by the Maintenance staff of the condominium.
Disposal of Do not throw any garbage (including rubbish, plastic bags, papers, eatables,
garbage / cigarette butts) from your apartment down to common areas and parks.
cigarettes
Notices Do not stick bills or notices in any of the common areas. If you wish to put up a
notice, please take due permission either from Facility or Board
B. Lift lobby area outside your apartment
Status of the The lift lobby area outside your apartment is a common area and cannot be
area appropriated for personal use
Cycles Please keep your cycles inside your apartment or park cycle in your respective
basement parking area.
Plants & If all residents are agreeable, you may decorate the lift lobby area. However, these
furniture would need to be removed if there is an objection from even one resident on the
floor.
C. Lifts
Chapter 3 has covered the governance of lifts. This section is to highlight the possibilities that residents
should prevent.
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Food droppings It is possible that take-away food delivered to the apartment, or consumption of
food inside the lift (e.g. children eating ice-cream) leaves behind food remnants
that can create a nuisance to subsequent users. Kindly do your best to see that
such occurrences are rare and should it happen, please clean it.
D. Lighting
Lighting in all common areas is the responsibility of Facility Management. Please report any
malfunctioning light or wastage of electricity using the Jaypee Helpdesk App.
E. Central park & Common Surface Areas
Parties/Functions No private party or ceremony/ function will be allowed on lawns and common
areas of the condominium. Ground floor residents can conduct the personal
events within the railings installed in the apartment. Certain community
functions/celebrations (e.g., Holi /Diwali or lunches/dinners etc) may, however,
be organised in the areas as decided by AVR Board from time to time, which will
be announced by AoA from time to time.
Plucking flowers Do not pluck flowers and leaves, and do not pull or bend plants in the premises.
A Rs 1,000 charge is applicable if a resident / domestic staff is found plucking
flowers
Drivers And Drivers or domestic helps, including maids must not use the lawns for siestas or
Domestic Help for their personal get-togethers, card sessions. Congregation of domestic help,
drivers etc. In the staircases of the towers should also be disallowed and should
be reported to Security.
Protecting Park Please walk around the lawn instead of taking shortcuts over the turf as this will
damage the grass. Please do not walk on lawns on the day they are watered.
Further, do not jump over or walk through hedges; they are meant to act as
barriers. Please note that pets are not permitted in the AVR central park
Cordoning off Occupants of ground floor apartments should not cordon the garden attached to
Common Areas their apartment. The attached garden/lawn of these flats is part of the “common
Garden area” of the condominium. If any attempt is made to cordon the common area
garden then AoA shall decide to impose per day penalty until the common area
is cleared for the access of all the residents.
Feeding Stray Ashok Vatika residents should not feed any stray dogs as it encourages these
Dogs dogs to reside or stay in and around our cluster and makes our children feel
unsafe.
Firing Crackers Firing crackers is banned and not allowed in any of the common areas, garden
or service roads of Ashok Vatika due to the pollution and breathing problem it
can cause to our fellow residents.
PROTECT YOUR GREENERY: If you see anyone spoiling the lawns, please counsel them. If you see any
one with a pet relieving itself on the lawns, please counsel them too. You have paid for these lawns
and are, therefore, a part-owner. Please act to help us maintain them properly!
Page | 19
Chapter 7: Tenancy Rules

The guidelines for renting the apartment are based on the existing laws and regulations and are linked
to the Sub-lessee agreement signed by every owner and the Bye-laws of the AVRAOA as provided by
the UP Apartment (Promotion of Construction, Ownership and Maintenance) Act 2010
As is the prevailing norm, each dwelling unit is meant for one family including dependent members.
One Family One Each apartment can be leased to one family. Incase of a Company lease, the
Unit name of the person residing in the unit needs to be provided in the lease.
Note:
• The apartment CANNOT be leased to 2 employees of a company unless they
are from the same family
• The use of the apartment for the private residence of One Family is specified
in your purchase agreement with Jaypee
Commercial Ashok Vatika is a residential facility. Hence, no flat should be used or let out for
activities commercial activities such as an office or clinic or guest house or mess or
community kitchen etc.
Doing so also voids the building insurance.
Air BnB or Guest Not permitted

House
Procedure for • Interview with the tenant: A AoA representative shall meet the prospective
leasing tenant and share the rules for living
• Release of NoC: An NoC shall be provided by the Ashok Vatika Association.
Please do not sign the lease PRIOR to obtaining the NOC
Applicability of All rules of the AVRAOA are applicable to the lesses during their period of
rules residence in Ashok Vatika
Forced Please note that in the following circumstances, the NoC may be cancelled:
termination of • Misrepresentation in the affirmation made for obtaining the NoC
lease • Apartment is being used as a guest-house or Air BnB or an office
• Rule of 1 family 1 apartment is not being followed
• Abusive or threatening behavior with AVR staff or board member or another
resident
The AVRAOA has a right to demand the termination of the arrangement through
a written notice and withdraw services such as electricity and water if
instructions are not complied within the notice period.
Page | 20
Chapter 8: Painting, structural and interior work
We understand that apartment owners would want to make additions and alterations to make it
suitable for living. This will require access to the apartment by variety of workmen and over an extended
duration. It is imperative that you know what is permissible with regard to structural and interior work
and what is not, as well as the rules governing workmen.
You are requested to take the utmost care and diligence in getting the internal changes done and in
selecting your contractor. Any damage to smoke & fire systems or electrical systems or any other action
that may endanger the lives of the community members will be considered as an act of negligence and
as per the recommendations of the National Law Commission, invite fines / penalties of up to Rupees
One lakh (Rs. 100,000).
What is Not Allowed
Structural No alteration is permitted on load-bearing walls, beams, columns and structural

Alteration supports within the apartment. Nor should floor levels be raised such that the total
load of the floor is increased.
External Facade No changes are allowed on the external façade of the building. Balconies cannot
be enclosed.
Balcony & This is related to the external façade and hence doors and windows in balconies
Doors are not to be relocated. Further, there cannot be any change in the exterior
elevation or change of design or colour of doors and windows.
Painting Outside walls, balconies and all exterior areas should be painted with the same
approved and existing colours. This is to maintain the aesthetics of the façade of
the buildings.
AC Units AC units cannot be placed on the facade of the building and in a manner that poses
a risk of the unit falling. Locations have already been pre-fixed by the builder.
Should you require any help, please contact the Facility Manager.
Cable/Dish Each tower is serviced by a designated service provider. Installing a dish antennae
or external wiring or cabling is not permitted.
Common Any internal changes that affect fire water pipes, plumbing, electrical wiring,
services phone lines, optic fibers,etc. will void the responsibilities and warranties if any,
provided by the developer related to these and any collateral damage to the
Ashok Vatika cluster will be to the direct account of the owner in addition to
penalties and fines.
Gas pipeline No alteration of the pipelines is permitted other than by IGL as per their laid
down procedures. Please contact IGL for additional information.
It is strongly advised that you read the Maintenance Services Agreement. Further, please check with
the Facility Manager on what exactly is allowed and not allowed to avoid any misunderstanding.
Page | 21
WE SOLICIT THE COOPERATION OF ALL RESIDENTS TO MAINTAIN THE SANCTITY OF THE

ARCHITECTURE OF THE CONDOMINIUM.
Prior to starting work
NOC PRIOR to commencement of any work within the Apartment, it is necessary to

obtain a clearance from the Jaypee security and the AVRAOA. The system already
exists and requires the owner / contractor to coordinate and obtain this. The same
procedure applies to tenants, who additionally must submit a copy of the owner’s
approval and their lease agreement.
Please submit an application to the AVRAOA board at

ashokvatika.aoa@gmail.com
Based on the NOC do obtain the necessary approvals from Jaypee Facilities.
Gate Pass for Gate Passes for the contractor and his workers will have to be obtained from
Workmen Jaypee Security as per their existing procedures.
Rules Governing Workmen Appointed by a Flat Owner

Overnight Stay No worker is allowed to stay overnight.
Entry Of All materials shall be brought into the apartment through the entry gate (Kamala
Material gate) for materials, service elevator or stairs, and kept inside the apartment. No
construction material should be left in common areas.
Construction All construction waste should be removed from the condominium in plastic bags.
Waste These must not be stored in common areas or the owner’s parking lot.
Use of service The workmen shall only use the service lift in a manner that it does not get
lift damaged.
If any material is being taken, the service lift will be adequately protected by using
materials such as cardboard etc. to prevent damage. Any damage would be
recovered from the resident.
Where workers have used the service lift to carry debri, cement, POP or other
materials that dirty the lift, then these shall be immediately cleaned by the
workmen.
Work Timings Workmen will be allowed access between 0900 and 1800 hours on weekdays only.
No work is permitted on Sundays and public holidays. However, work causing
noise and disturbance to other occupants (e.g. drilling, hammering, floor polishing
etc.) should be stopped immediately for few hours if your fellow resident is
working from home or attending an online meeting or an infant is sleeping or any
such reason where disturbance cannot be tolerated.
Page | 22
Fines and Debris / malba in common area: Rs 5,000 per day

penalties Obstructing the access door to the lift area: Rs 10,000 per incident
Construction material in the common area: Rs 5,000 per day
Leaving the elevator dirty: Rs 2,000 per incident
Damage to service elevator / lobby: On actuals
Chapter 9: Service fees and charges
Harmonious living in a condominium involves being considerate to the needs of your

neighbours. We have enunciated a broad set of rules and principles in the handbook.
We strongly believe that self-regulation is the best form of enforcement. However, we have
seen a appear where actions by a few residents inconvenience all others. While our endeavor
is to counsel the resident, we will levy service charges to ensure the appropriate use of
common facilities.
The service charges and the method of collection is indicated below:
How will the The charge and the incident will be informed to the resident and the
charges be Facilities team. The Facilities team will deduct the amount from the
collected freedom meter.
What will The money collected will be paid to the AoA by Jaypee Facilities. The AoA
happen to this will use it to fund activities for the AVR community
money
What is the Penalty amount is depending on the violation and some of the penalties are
Penalty mentioned in this guide. The board will pass resolution on the penalty
Amount amount against different type of violation and shall communicate with the
residents and facility.
Page | 23

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Let’s make Ashok Vatika

Community a Better community to

From: Board, Association of Apartment Owners of the Ashok Vatika (‘AVRAOA’)

To: Current Flat Owners/Residents

We wish you a pleasant and comfortable stay in the condominium!

Chapter 1 Introduction to Ashok Vatika 4

Chapter 2 Preparing to Move In 7

Chapter 3 Living in your apartment 9

Chapter 4 Vehicles and Parking 13

Chapter 5 Facilities Management & Maintenance 15

Chapter 6 Using the common areas 18

Chapter 7 Tenancy rules 20

Chapter 8 Painting, structural and interior work 21

Chapter 9 Service Fees and Charges 23

Chapter 1: Introduction to Ashok Vatika

A. Association of Apartment Owners of the Ashok Vatika Cluster (‘AVRAOA’)

What is the remit of The board typically does 3 sets of activities:

• Special projects: undertake areas of improvement relevant to the

• Statutory duties: maintaining accounts, registers, filings etc.

How many members The board can have a maximum of 10 members.

Dining out Cooks café – Atlantis club

Chapter 2: Preparing to Move In

They will give you an entry approval

Chapter 3: Living in your apartment

Pets Pets are allowed to move only through the stairs.

Smoking Smoking is not permitted inside lifts. This is a breach of safety.

Leash Dogs must always be kept on leash outside the apartments

Lifts Pets must only be brought by the stairways

Code of conduct If a driver or house-help is found gambling or drinking or shouting or quarrelling

E. Garbage Disposal/Cleaning Your Apartment

F. Controlling Noise Pollution

Chapter 4: Vehicles and Parking

A. Residents’ Vehicles – Parking

B. Driving in the basement

C. Driving within Jaypee Greens

D. Rules for Chauffeurs

Surface parking opposite AVR is not permitted

Chapter 5: Facilities Management & Maintenance

B. FAQs – setting the context

C. Services – Within the Apartment

• Physically: You can register a complaint by going to the facilities office

D. Billing for Electricity and Maintenance Charges

• GST on common area electricity charges: GST is payable on electricity

Balance in your The balance in your account can be checked by:

How to access the • The bill is emailed to the registered mail id

o Paytm: Make a payment using Paytm (maximum of Rs 7,500 per

Chapter 6: Using the common areas

B. Lift lobby area outside your apartment

E. Central park & Common Surface Areas

Chapter 7: Tenancy Rules

Doing so also voids the building insurance.

Air BnB or Guest Not permitted

Chapter 8: Painting, structural and interior work

What is Not Allowed

Structural No alteration is permitted on load-bearing walls, beams, columns and structural

WE SOLICIT THE COOPERATION OF ALL RESIDENTS TO MAINTAIN THE SANCTITY OF THE

Prior to starting work

NOC PRIOR to commencement of any work within the Apartment, it is necessary to

Please submit an application to the AVRAOA board at

Rules Governing Workmen Appointed by a Flat Owner

Fines and Debris / malba in common area: Rs 5,000 per day

Chapter 9: Service fees and charges

Harmonious living in a condominium involves being considerate to the needs of your