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MyTEAM

My
Training
Efficient
Management

MyTEAM
User Guide
R6 V2
MYTEAM User Guide V1.1

Table of authorization

Responsibilities Name - Function Department- Company Date


Written by Support Functional SDS - Alten 29/11/2019
Authorized by Product Owner SLTO - Airbus 29/11/2019

Table of revisions

Version Date of issue Reason for update


V1 03/01/2019 Creation
V2 29/11/2019 Creation

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MYTEAM User Guide V1.1

SUMMARY

A. FOREWORD .......................................................................12
I. OBJECT OF THIS DOCUMENT ........................................................................ 12
II. TARGET USERS.......................................................................................... 12
III. ASSOCIATED DOCUMENTATION..................................................................... 12
IV. GLOSSARY................................................................................................ 12
V. DOCUMENTATION CONVENTIONS .................................................................. 13

B. INTRODUCTION TO MYTEAM PROJECT ..............................14


I. SCOPE OF MYTEAM.................................................................................. 14
II. WORLDWIDE APPLICATION .......................................................................... 14
III. ACCESS TO MYTEAM ................................................................................ 15
1. Prerequisites ................................................................................................................ 15
2. How to Get Access to MyTEAM ................................................................................... 15
3. How to Open MyTEAM ................................................................................................ 15
4. Password management ............................................................................................... 16
i. How to Reset my Password ............................................................................ 16
a. From the Welcome Portal ...................................................................................16
b. From the Welcome Window ...............................................................................17
ii. How to Change my Password ......................................................................... 17
IV. MAIN FUNCTIONALITIES AND INTERFACES........................................................ 18
V. MYTEAM ACTORS .................................................................................... 18

C. SUPPORT INFORMATION ...................................................20


I. CONTACTS ............................................................................................... 20
II. OPENING HOURS....................................................................................... 20
III. FUNCTIONAL SUPPORT STRUCTURE ................................................................ 20
1. End users (Business) .................................................................................................... 20
2. Functional MyTEAM Support....................................................................................... 20
IV. REQUEST MODEL ...................................................................................... 21
V. ACTIONS DONE FOR AND WITH THE BUSINESS .................................................. 21

D. GENERAL PHILOSOPHY ......................................................23


I. SCREEN ZONES.......................................................................................... 23
II. MAIN BUTTONS ........................................................................................ 23
1. Main Action & Access Toolbar ..................................................................................... 23

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2. Grid Action Toolbar...................................................................................................... 24


III. TRICKS .................................................................................................... 24
1. General ........................................................................................................................ 24
2. In Form / Fields ............................................................................................................ 24

E. FILTERS & FAVORITES PHILOSOPHY ...................................26


IV. CUSTOMIZE THE VIEW ................................................................................ 26
1. Filters ........................................................................................................................... 26
i. Blue Filter ........................................................................................................ 26
ii. Grid Filter ........................................................................................................ 26
2. Planning’s view ............................................................................................................ 27
V. FAVORITES MANAGEMENT .......................................................................... 27
1. How to Save a Customized View in Favorites .............................................................. 27
2. How to Manage the Favorites ..................................................................................... 27

F. REPORT PHILOSOPHY ........................................................29


I. REPORT’S LOCATION .................................................................................. 29
II. TYPES OF REPORTS AND THEIR BEHAVIORS ....................................................... 29
1. How to Use a Preformatted Report ............................................................................. 29
2. How to Use a Macro Tuned Report ............................................................................. 29
III. REPORTS AVAILABLE................................................................................... 30
1. Customer Feedback ..................................................................................................... 30
2. Courses Report ............................................................................................................ 30
3. Session Report ............................................................................................................. 31
4. Maintenance Report .................................................................................................... 31
5. Equipment Reports ...................................................................................................... 31
i. Equipment Assignment: .................................................................................. 31
ii. Equipment KPI................................................................................................. 31
6. Instructor Reports........................................................................................................ 32
i. Instructor Assignment..................................................................................... 32
ii. Instructor Activity KPI ..................................................................................... 32
7. Commercial Report ...................................................................................................... 33
IV. REPORT GOOD PRACTICE ............................................................................ 33

G. PLANNING CONSULTATION ...............................................34


I. CUSTOMIZE THE PLANNING .......................................................................... 34
1. Panels........................................................................................................................... 34

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i. Planning .......................................................................................................... 34
ii. Schedule .......................................................................................................... 34
iii. Resource A ...................................................................................................... 34
iv. Resource B ...................................................................................................... 34
2. Views............................................................................................................................ 35
i. Timeline .......................................................................................................... 35
ii. Calendar .......................................................................................................... 35
iii. Grid ................................................................................................................. 35
3. Highlights ..................................................................................................................... 36
II. DISPLAYED COURSES / SESSION INFORMATION ................................................. 36
1. Information holding by the course box ....................................................................... 36
2. Information holding by the session box ...................................................................... 37
3. Courses / Sessions box colors ...................................................................................... 37
4. Information holding by the low black bar ................................................................... 38
i. When pointing a course: ................................................................................. 38
ii. When pointing a session: ................................................................................ 38
III. PLANNING TOOLBAR ................................................................................... 39

H. ACTIVITIES BY ROLE ...........................................................40


I. TPSM ACTIVITIES .................................................................................. 40
1. Commercial Section ..................................................................................................... 40
i. Request Management .................................................................................... 40
a. How to Access to the Request List ......................................................................40
b. Request List .........................................................................................................40
c. Request Form ......................................................................................................41
2. How to generate a Proposal ........................................................................................ 43
3. How to generate a Commercial Offer ......................................................................... 43
i. How to Access to the Commercial Offer......................................................... 43
ii. Commercial Offer List ..................................................................................... 43
a. TOOLS ..................................................................................................................43
b. VIEW ....................................................................................................................44
c. SHORTCUTS .........................................................................................................44
iii. Commercial Offer Form .................................................................................. 44
II. REPORTS SECTION ..................................................................................... 46
III. REFERENTIAL SECTION ................................................................................ 46
1. Customer Management ............................................................................................... 46

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i. How to Access to the Customer List ............................................................... 46


a. Customer List .......................................................................................................46
b. Customer Form ....................................................................................................46
IV. SCHEDULER .......................................................................................... 49
1. Commercial Section ..................................................................................................... 49
i. Request Management .................................................................................... 49
a. How to Access to the Request .............................................................................49
b. Request List .........................................................................................................49
c. Request Form ......................................................................................................49
ii. How to generate a Proposal ........................................................................... 49
a. How to Access to the Proposal List......................................................................49
b. Proposal List ........................................................................................................50
c. Proposal Form .....................................................................................................51
2. Planning Section .......................................................................................................... 53
i. How to Access to the Planning ....................................................................... 53
ii. Planning Consultation ..................................................................................... 53
iii. Graphic Edition Tools ...................................................................................... 53
a. Update the course/session dates: .......................................................................53
b. Update several courses/sessions dates: ..............................................................54
c. Update the session duration: ..............................................................................54
iv. Planning Toolbars ........................................................................................... 54
v. Planning Shortcuts .......................................................................................... 59
vi. Course Form Details ........................................................................................ 59
3. Prepare / Execute Section ........................................................................................... 65
i. How to Access to the Seat List ........................................................................ 65
ii. Seat List ........................................................................................................... 65
iii. Trainee Activity ............................................................................................... 65
4. Trainee Section ............................................................................................................ 65
5. Course Section ............................................................................................................. 65
i. Course Templates Management..................................................................... 65
a. How to Access to the Course Templates .............................................................65
b. Course Template List ...........................................................................................65
c. Course Template Form ........................................................................................66
ii. Courses Type Management ............................................................................ 70
6. Report Section ............................................................................................................. 70
i. Courses Report................................................................................................ 70
ii. Sessions Reports ............................................................................................. 70

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7. Referential Section ...................................................................................................... 70


i. Booking Management..................................................................................... 70
a. Booking List .........................................................................................................70
b. Booking Form ......................................................................................................71
ii. Booking Type................................................................................................... 72
iii. Location........................................................................................................... 73
iv. Network Partner ............................................................................................. 73
v. Phase-Functional............................................................................................. 74
vi. Phase-Resource............................................................................................... 74
vii. Teaching Unit .................................................................................................. 74
V. CUSTOMER CARE .................................................................................. 75
1. Prepare / Execute Section ........................................................................................... 75
i. How to Access to the Seat List ........................................................................ 75
ii. Seat List ........................................................................................................... 75
iii. Certificate........................................................................................................ 77
a. How to Generate a Certificate .............................................................................77
b. Certificate Preparation ........................................................................................77
c. Certificate Generation .........................................................................................78
iv. Trainee Activity ............................................................................................... 78
2. Trainee Section ............................................................................................................ 79
i. How to Access to the Trainee List ................................................................... 79
ii. Trainee List ...................................................................................................... 79
iii. Trainee Form ................................................................................................... 80
3. Referential Section ...................................................................................................... 82
i. Customer Management .................................................................................. 82
ii. Hotel Management ......................................................................................... 82
VI. DEVICE MANAGEMENT......................................................................... 84
1. Planning Section .......................................................................................................... 84
i. How to Access to the Planning ....................................................................... 84
ii. Planning Consultation ..................................................................................... 84
iii. Planning Toolbars ........................................................................................... 84
iv. Shortcuts ......................................................................................................... 86
2. DR Tool Section ............................................................................................................ 86
3. Work Order Section ..................................................................................................... 86
a. Work Order List ...................................................................................................86
b. Work Order Form ................................................................................................87

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4. Instructor Section ........................................................................................................ 89


5. Equipment Section....................................................................................................... 90
i. Equipment Management ................................................................................ 90
a. Equipment List .....................................................................................................90
b. Equipment Form ..................................................................................................90
ii. Maintenance Equipment Management.......................................................... 95
iii. Materials ......................................................................................................... 95
a. Materials List .......................................................................................................95
b. Material Form ......................................................................................................96
6. Referential Section ...................................................................................................... 98
i. Booking ........................................................................................................... 98
a. Booking List .........................................................................................................98
b. Booking Form ......................................................................................................99
c. Maintenance Plan Management .......................................................................100
ii. Booking Type................................................................................................. 101
iii. DTS System.................................................................................................... 102
iv. Instruction ..................................................................................................... 102
a. Instruction List ...................................................................................................102
b. Instruction Form ................................................................................................103
v. Maintenance Location .................................................................................. 104
7. Scheduled Simulator Section ..................................................................................... 104
VII. INTERNAL INSTRUCTOR ...................................................................... 105
1. How to Access to My Profile ...................................................................................... 105
2. My Profile Consultation ............................................................................................. 105
VIII. INSTRUCTOR MANAGER ..................................................................... 106
1. Planning Section ........................................................................................................ 106
i. How to Access to the Planning ..................................................................... 106
ii. Planning Consultation ................................................................................... 106
iii. Planning Toolbars ......................................................................................... 106
a. Panel Toolbars ...................................................................................................106
b. Shortcut .............................................................................................................108
2. Instructor Section ...................................................................................................... 108
i. Instructor List ................................................................................................ 108
ii. Instructor form.............................................................................................. 109
iii. Competences List .......................................................................................... 113
a. Competences List Consultation .........................................................................113
b. Competence Popup ...........................................................................................114

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iv. Instructor Appointments .............................................................................. 115

I. LOBBY-DISPLAY ............................................................... 116


I. TECHNICAL CONSTRAINT ............................................................................ 116
II. CONFIGURATION ..................................................................................... 117
III. CUSTOMER CONFIGURATION ...................................................................... 119
IV. ON LOBBY DISPLAY SCREEN: ...................................................................... 120
V. SUPPORT ACTION .................................................................................... 122

J. DRTOOL (MYDR) .............................................................. 123


I. DR LIST................................................................................................. 124
II. DR FORM .............................................................................................. 125

K. SCHEDULED SIMULATOR ................................................. 127


I. ACCOUNT CREATION ................................................................................ 127
II. PASSWORD RESET ................................................................................... 128
III. SCHEDULED SIMULATOR URL ..................................................................... 129
IV. TOOL TO MANAGE SCHEDULED PAGE ON PC ................................................. 130

L. DATA MANAGEMENT ...................................................... 131


I. CERTIFICATE MANAGER ............................................................................ 131
1. Certificate Sentence .................................................................................................. 131
i. How to Access to the Certificate Sentence List ............................................ 131
ii. Certificate Sentence List ............................................................................... 131
2. Certificate Template .................................................................................................. 131
i. How to Access to the Certificate Template List ............................................ 131
ii. Certificate Template List ............................................................................... 132
iii. Certificate Template Form ............................................................................ 132
3. Certificate Type.......................................................................................................... 133
i. How to Access to the Certificate Type List ................................................... 133
ii. Certificate Type List ...................................................................................... 133
4. Certificate History ...................................................................................................... 133
i. How to Access to the Edited Certificate History ........................................... 133
ii. Certificate History List ................................................................................... 134
II. COMPETENCE MANAGER........................................................................... 135
1. How to access to the competences List..................................................................... 135
2. Competence List ........................................................................................................ 135

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3. Elementary Competence Form .................................................................................. 135


4. Complex Competence Form ...................................................................................... 136
III. COURSE CATALOG MANAGER ..................................................................... 137
1. Course Types Management ....................................................................................... 137
i. How to Access to the Course Types .............................................................. 137
ii. Course Type List ............................................................................................ 137
iii. Course Type Form ......................................................................................... 137
2. Teaching Unit Management ...................................................................................... 139
i. How to Access to the Teaching Units ........................................................... 140
ii. Teaching Unit List.......................................................................................... 140
IV. REFERENTIAL MANAGER ........................................................................... 141
1. How to Access to the referential tiles ....................................................................... 141
2. Aircraft Family............................................................................................................ 141
3. Aircraft Manufacturer................................................................................................ 141
4. Aircraft Type .............................................................................................................. 141
5. Airworthiness Authority ............................................................................................ 142
6. Country ...................................................................................................................... 142
7. Course Type Family .................................................................................................... 143
8. Currency..................................................................................................................... 143
9. Customer Type ........................................................................................................... 143
10. Document Type.......................................................................................................... 144
11. Domain....................................................................................................................... 145
12. Engine Manufacturer ................................................................................................. 145
13. Equipment Configuration .......................................................................................... 145
14. Instructor Origin ........................................................................................................ 146
15. Instructor Role ........................................................................................................... 146
16. Location ..................................................................................................................... 147
17. Network Partner ........................................................................................................ 147
18. Package Offers ........................................................................................................... 148
19. Payment Method ....................................................................................................... 148
20. Region ........................................................................................................................ 149
21. Resource Type (Device Manager, Instructor Manager)............................................. 149
22. Seat Role (Customer Care) ......................................................................................... 150

M. ANNEX ............................................................................ 151


I. HOW TO FIND “HOW DO I”........................................................................ 151

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II. LIST OF “HOW DO I” ................................................................................ 152


1. Theme TPSM .............................................................................................................. 152
2. Theme PROPOSAL ...................................................................................................... 152
3. Theme PLANNING ...................................................................................................... 152
4. Theme COURSES ........................................................................................................ 152
5. Theme INSTRUCTOR .................................................................................................. 152
6. Theme INSTRUCTOR NOTIFICATION .......................................................................... 152
7. Theme MYTSAR ......................................................................................................... 152
8. Theme TRAINEE ......................................................................................................... 152
9. Theme CERTIFICATES ................................................................................................. 152
10. Theme DEVICE MANAGEMENT.................................................................................. 153
11. Theme DR TOOL ......................................................................................................... 153
12. Theme FAVORITES ..................................................................................................... 153
13. Theme PASSWORD .................................................................................................... 153

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A. FOREWORD

I. Object of This Document

This User Guide presents the MyTEAM application (My Training Efficient MAnagement)
functions, for all user profiles involved.
The current document concerns the MyTEAM application release 4.1

II. Target Users

This User Guide is intended for any people using MyTEAM and who may have the role:
- TPSM
- Planner / Scheduler or
- Trainee Office or
- Instructor / Instructor Manager or
- Device Manager.

III. Associated Documentation

In addition to this document, you can consult “How Do I documentation” (See the list in Annex)

IV. Glossary

A/C AirCraft
ATC Airbus Training Center
COF Commercial Offer
DTS Disrupting Training Session
TPSM Training Product Sales Manager
EASA European Aviation Safety Agency
ICAO International Civil Aviation Organization
MYTEAM My Training Efficient Management
MCT MyControlTower (centralizaed application of MyTEAM data)
TLS Toulouse

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V. Documentation Conventions

This user guide is illustrated with screenshots. When a screenshot is used in numbered
instructions, numbers can be added on it, in order to specify the concerned instruction(s).
Example:

 refers to instruction "2",

When information is necessary, it is symbolized by the following symbols:

- : refers to warning information.

- : refers to a trick.

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B. INTRODUCTION TO MYTEAM PROJECT

I. Scope of MyTEAM

MyTEAM has been created to replace several existing tools and integrate new functionalities.
- Replace:
o SECTOR (Marketing tool)
o S-Catalogue (Customers Front Office)
o MASCOT (Manage Contract)
o TSAR, DRTOOL (Execute)
- Manage:
o Customer Request Management
o Course Management
o Report Management
o Trainee Management
o Instructor Management
o Equipment Management (Availability and Maintenance)
o Certificate Management

II. Worldwide Application

To be closer to the customer, the Training Service strategy is to develop new training centers
around the world.
To manage their training data and to protect the commercial ones, every training center can
access to a dedicated MyTEAM.
In order to simplify the access, MyTEAM is available on a cloud, independent of Airbus
Network.

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III. Access to MyTEAM

1. Prerequisites

MyTEAM has been developed to run on specific internet browsers. You can use the latest
version of Microsoft Edge® or Google Chrome® with a zoom 100%. (Internet Explorer 11 can
be use, but performances are slow)
Your PC zoom configuration screen will be to 100% too.
Each MyTEAM has its own web address and is independent; you will have a different account
(password, authorization…) for each ones.

2. How to Get Access to MyTEAM

Get an access by sending an email to: myteam.support@airbus.com with:


- Airbus login (Last name if not Airbus login) +
- ATC(s) concerned +
- Roles needed +
- Consultation mode or more.
Follow the indications received in the answer done by MyTEAM Support to create a MyTEAM
shortcut on your desk.

3. How to Open MyTEAM

1- Join MyTEAM using the web address dedicated to your TC or thanks to the shortcut
previously created.
2- Connect to MyTEAM using your Airbus login and the temporary password received by
email.
3- According to your role in MyTEAM, a predefined user menu is available.

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Example (complete view on main menu):

4. Password management

i. How to Reset my Password

a. From the Welcome Portal

 Enter your login and click on Reset Pwd.



 The follow message appears: An email to reset
your password has been sent to your email.

 You will receive a first email:

 Click on Reset Your Password.



 A web page opens to confirm your action.

 You will receive a second email:



 Note the temporary password.

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b. From the Welcome Window

 Enter your login and the temporary password


  Click on Connect.

 From the change password window:



 Enter the temporary password as Old Password
and a password of your choice as New Password

Passwords must be at least 8


characters and contain at least
one lowercase, one uppercase,
one digit and one non-
alphanumeric character.
 Click on Change Password.

ii. How to Change my Password

 From the Left Menu window:

 Click on Change password link.


 The Change password panel open:

 Enter your current password as Old password

If you don’t remember your Old


password, click on Reset
Password
 Enter the password of your choice as New
 password.

Passwords must be at least 8


characters and contain at least
one lowercase, one uppercase,
one digit and one non-
alphanumeric character.
 Click on Change Password.

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IV. Main Functionalities and Interfaces

MyTEAM is an application used to manage the courses occurring in the Airbus Training
Centers and the resources needed (Instructor, Equipment, Trainee…).
The following diagram shows the main MyTEAM functionalities and IT interfaces:

V. MyTEAM Actors

The following table presents main user roles available in MyTEAM and their main activities:

User Role Main Activities

TPSM 1 Insert the customer request and keep alive the proposal linked

Planner/Scheduler Plan courses, assign resources and customer

TPSM 2 Manage the prices in the proposal and the commercial offer with customer

Course Manager Manage the course types with their footprint and their application in MyTeam

Certificate Manager Manage the database of certificates templates

Manage the trainees files, documents, assignation on courses and generate


Trainee Office
the certificates for each trainee

Trainee Follow his course planning and organization

Instructor Manager Manage the Instructors resource and their competences

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User Role Main Activities

Instructor Manage his course planning and organization

Device Manager Manage the Equipment resource and ensure the maintenance

Lobby Manager Manage the configuration of Lobby Display function

Open Viewer Manage the “Scheduled Simu” Function

DR Manager Manage MyDR function if you are not Instructors or Device Manager

Referential Manager Manage key data (creation or modification) in the Referential of MyTeam

Consultation All main roles are a consultation role in read only

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C. SUPPORT INFORMATION

I. Contacts

For all functional support needs, you can send an email to:
myteam.support@airbus.com
Or you can call the number: +33 6 03 74 66 10

II. Opening Hours

The support is opened from 07:00 AM to 04:00 PM (UTC hours).

During the Airbus days closed or French bank holidays, the support is maintained for urgency.
The support is closed the 1st of January, 1st of May and 25th of December.

III. Functional Support Structure

1. End users (Business)

End users are from all profiles or are represented by Key Users.
These users can send their request to SDS – Functional Support.

2. Functional MyTEAM Support

They send technical incidents to ZI – Technical Team: Application Services Resolver Group
L3 for MyTEAM → Only contact by Functional Support.
(AI.INC.FCOR.WEBAPPSTACK.L2.ALL).

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MyTEAM – Functional Support structure

End users with Local key-user


all profiles

Business

SVIP5 – Functional Support


myteam.support@airbus.com

Phone xx xx xx
+33 xxx xx xx xx
ICT - HelpDesk

8666 / eTicket t
cke
eTi

Application Services
resolver group L3
For MyTEAM

IV. Request Model

To allow the support to help you efficiently, thanks to precise in your email the following
information:
o Your training center and
o Your roles if you know them and
o Your issue description and
o Some screenshot and
o The priority.

V. Actions Done for and with the Business

o Check if this demand is function support or bug or problem with satellite


applications.
o Follow all demands and report the status to the requestor.
o Transfer to Level 3 support if this request is a bug or application execution
problem.
o Follow all incident transfer and the status to the requestor.
o Active participation to Level 3 supports the incident review for MyTEAM.
o Monthly report activity with status.
o Workshop Meeting on demand for evolution or new need.

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o Crisis meeting organization if necessary.


o Documentation upgrade if needed
o Training for new comers if needed.

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D. GENERAL PHILOSOPHY

I. Screen Zones

o Left Menu: Allows accessing to the different MyTEAM sections.


o Favorites & Help Toolbar: Allows accessing to the favorites tool, to the online
help (How Do I documents) and to the KPI tool (only in the resource screens,
Instructor and Equipment).
o Access Toolbar: List of MyTEAM shortcuts to access to linked screens.
o Main Actions Toolbar: Gather principal action buttons. The tools in this bar
concerned all the screens except the grid if there is a grid actions toolbar.
o Grid Actions Toolbar: The tools in this bar only concerned the grid. It appears
in the MyTEAM item form.

II. Main Buttons

1. Main Action & Access Toolbar

Add / New Export (Excel)

Back Favorites

Columns Help (How Do I)

Delete Item Copy

Detail (Read-only Item List (Link to


mode form) another screen)

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Download (PDF) Left Menu

Edit (Write mode form) Save

2. Grid Action Toolbar

Add / New Insert a line

Cancel / Undo Save

Columns Time-line view

Delete Calendar view

Export (Excel) Grid view

III. Tricks

1. General

o Use a zoom 100%.


o Just click once on the buttons / Links.
o Press “Control” and click on a link to open it in a new tab. Be careful, this action
can introduce some misunderstanding in MyTEAM, particularly in the planning.
o Press “Shift” and click on a link to open it in a new window. Be careful, this
action can introduce some misunderstanding in MyTEAM, particularly in the
planning.
o If you make filters and you click on “BACK”, your filter is removed. Use the
favorites if you want to keep it. (See §E. Filters & Favorites Philosophy).
o With Mozilla Firefox, use the navigator “back” to go back to the previous page
with the filters kept.

2. In Form / Fields

o You can enter a code or the beginning of a field and press “enter”. For example,
if you enter EF for the field course, the system will propose the item containing
EF (lookup management).
o For some fields, you can click on to search the value in My Team database.
o The mandatory fields are pointed out by a star. If you try to save without fill in
them, they are squared in red.
o A done action is symbolized in MyTEAM by:

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o A green tick on the Save button


o A green message below the main actions toolbar.
o A diskette at the beginning of the line (in grid).

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E. FILTERS & FAVORITES PHILOSOPHY

IV. Customize the View

In MyTEAM, it is possible to personalize the view.

1. Filters

i. Blue Filter

The blue filter opens by clicking on the blue funnel on the left. It is not available in all the grids.

Apply: Allows applying the entered criteria.


Clear: Allows removing the criteria and coming back
to the default view.
Criteria:
- Several criteria in the same field: MyTEAM
applies an “OR” between them.
- Criteria in different fields: MyTEAM applies
an “AND” between them.
Opposite example:
MyTEAM will display all the items concerned by
Manufacturer AIB and (Domain Flight OR Domain
Maintenance) and occurring during the entered slot.

ii. Grid Filter

Each column with a black funnel can be filtered and sorted.


o Black funnel: Allows filtering following two criteria by columns.

The grid filters can’t be saved in favorites.

o Sort: allows sorting the column by ascending (▲), by descending (▼) or by


default.

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Click on the column header to sort the column.

o Column header drag and drop: allows displaying the data sorted following a
criteria.

Select a column header and drag it above the grid.

It is possible to expand ( )/collapse ( ) by clicking on the black triangle.

It is possible to save it in favorites but the order will be the same as in the grid.

2. Planning’s view

(See §G.I. Customize Planning).

V. Favorites Management

1. How to Save a Customized View in Favorites

 Once the view customized

 Click on the “Favorites” icon on the top right


corner.

 The “Customize the view” popup opens.

 Give a name to the new view.

 Click on Save.

The dates can be defined as relative


dates by ticking the box.

To replace an existing view by a new


one, select it in Existing Favorites.

2. How to Manage the Favorites

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 From the “Customize the View” popup:

 Define a favorite as “default view” by selecting it in


the list.

 Delete a favorites by clicking on the bin

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F. REPORT PHILOSOPHY
MyTEAM, apart from the Exports presented in other paragraphs, proposes different types of
reports.

I. Report’s Location

All the reports are located in a dedicated area.


 From the left menu:

Click on the Reports section.

 The Reports screen open.

II. Types of Reports and their Behaviors

1. How to Use a Preformatted Report

The preformatted report uses a fixed template.


 From the left menu:

 1. Choose the settings.

2. Click on Export.

 The report is downloaded in Excel format and


ready to use.

2. How to Use a Macro Tuned Report

A Macro content behind the report is managed by Airbus (KPI Developer).


The Macro tuned report uses a template loaded in MyTEAM by Functional Support.
The tab “RawData” contains the Raw data. The other tabs present the data in pivot tables and
/ or in graph.

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 From the left menu:

1. Choose the settings.

2. Click on Export.
  The report is downloaded.

3. Open the generated Excel File.


 4. Click on Enable Content.

 The macros refresh the tabs and pivot tables


(if existing) from the “rawdata”.

 The datasheet is ready to use.


III. Reports Available

1. Customer Feedback

o Preformatted report.
o Resume all the courses followed per company of the period.
o Used to feed the customer satisfaction follow up tool.

2. Courses Report

o Export: allows to export the list of courses with many detailed information
o Export Revenues: allows to export the list of courses with many detailed
information and with price catalog information
o Macro tuned report.
o Resume all the courses followed per Airbus customer on a defined period.

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3. Session Report

o Export: allows to export the list of session of course planned with many detailed
information.
o Export all open slots: allows to export the list of open slots for each full flight
simulator.
o Macro tuned report.
o Close to Courses Reports but with a granularity focus on sessions.

4. Maintenance Report

o Macro tuned report


o Used by maintenance to raise reliability of the simulators.

5. Equipment Reports

i. Equipment Assignment:

o Preformatted report.
o Raises equipment log and assignment.

ii. Equipment KPI

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o Contains a Predefines graphic and Macro tuned report via “Export”.


o Raise instructor activities.
o Wait until the graphic appears before any action.

6. Instructor Reports

i. Instructor Assignment

o Preformatted report.
o Raises instructor assignment.

ii. Instructor Activity KPI

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o Contains a Predefines graphics and Macro tuned report via “Export”.


o Raise instructor activities.
o Wait until the graphic appears before any action.

7. Commercial Report

o Macro tuned report.


o Raises commercial performance regarding lead times and incomes.

IV. Report Good Practice

o For all of them: from/to dates refer to the course starting date.
o Avoid selecting a period longer than a year.
o Note that the extraction can take several minutes depending of the volume of
the data selected and the complexity of the macro and calculation engaged.
o They are independent in each TC so can be different from another TC.

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G. PLANNING CONSULTATION

I. Customize the Planning

1. Panels

Select the panels you want to display by clicking on their buttons available in the right of the
main toolbar. The button is blue when the panel is open.

If you don’t see the panel buttons, open another toolbar than planning.

All the panels are displayed ones below others. The order of displaying can’t be modified.

Available panels are listed below.

i. Planning

o Displays all the courses selected in the blue filter.


o One box = one course.

ii. Schedule

o Displays the sessions of the courses selected in the blue filter.


o One box = One session.
Select courses in the planning view to display their sessions in the schedule view.

iii. Resource A

o Displays the planning of the resources selected in the blue filter.


o One box = One session.

iv. Resource B

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o Displays the planning of the resources selected in the blue filter.


o One box = One session.

Conflicts: displays the conflicts concerning the selection or of the next fifteen days.

A conflict appears when a resource is booked in several sessions in the same slot or
if he/it doesn’t have the required competence / configuration.

2. Views

Select the view by clicking on its button in the top right corner of the planning. You can display
only one view by panel.

i. Timeline

Displays the courses/sessions from the left to the right.

In this view, some “zoom” are available: see the orange squared function.

ii. Calendar

Displays the sessions one day by column.

In this view, some “zoom” are available: see the orange squared function.

iii. Grid

Displays the courses/sessions in a grid.

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In this view, it is possible to make some modifications. Save them using the grid
toolbar.

3. Highlights

The highlights allow coloring some sessions following defined criteria. This function is available
using the button located under the blue funnel:

Add highlight: Allows applying the entered criteria.


Criteria:
- Several criteria in the same field: MyTEAM
applies an “OR” between them.
- Criteria in different fields: MyTEAM applies
an “AND” between them.

It is possible to manage the highlight thanks to the


colored rectangle below the highlight creation button.

Modify highlight: allows modifying a created


highlight.

Delete highlight: allows deleting a created highlight.

II. Displayed Courses / Session Information

1. Information holding by the course box

Beginning Date: course beginning date.

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Course Information: In the example above:


- 9000135: course number.
- (TLS): location.
- XSC3: course type.
- REV 1: course type revision.
Ending Date: course ending date.
Seat Information: In the example above:
- ETH: customer trigram (“Open” if some seats are free).
- (5): number of unit reserved.
- pl: corresponding proposal status.
- TRN: unit of the number of seat.

2. Information holding by the session box

Session Information:
- 0000889: course number.
- A: crew.
- (/SL): customer.
- LPCFFS: teaching unit.
- [G243A]: equipment configuration.
Resources Information:
- S29: equipment (equipment code or equipment type required).
- JGD, JHN, LLT: instructor (Instructor trigram or instructor type required).
- (TRN), (SUP): instructor Role.

3. Courses / Sessions box colors

Horizontal Bar:

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- Red: instructor and equipment missing.


- Yellow: instructor missing.
- Blue: equipment missing.
- Green: no resource missing.

If no resources are expected, the horizontal bar is green.

Vertical Bar: (Not available on the session)


- Blue: at least one seat is open.
- Purple: no open seat but at least one seat is forecasted.
- Black: the course is sold out.
Conflict Flag:
- Red: conflict(s) about instructor and equipment.
- Yellow: conflict(s) about instructors only.
- Blue: conflict(s) about equipment only.
- Green: no conflict(s).

4. Information holding by the low black bar

i. When pointing a course:

- Purple rectangle (here squared in orange):


o Blue: at least one seat is open.
o Purple: no open seat but at least one seat is forecasted.
o Black: the course is sold out.
- 01-Feb – 18 Feb: course dates.
- 4000126: course number.
- (HAM): course location.
- XMNT: course type.
- REV 03: course type revision.
- A(LHT)16 seats:
- A: crew.
- (LHT, QTR): customer planed on this crew.
- 16 seats: total seat number on this crew.

ii. When pointing a session:

- Green rectangle (here squared in orange):

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o Red: instructor and equipment missing.


o Yellow: instructor missing.
o Blue: equipment missing.
o Green: no resource missing
- 16:30 – 20h30: session hours.
- 0000997: course number.
- GFC4A4: course type.
- REV 0: course type revision.
- A: crew.
- (/SL): customer planed on this crew.
- FFS1_RT: teaching unit.
- [G203A]: equipment configuration.
- S29: equipment planed or equipment type required.
- LMU, OTP, SVY: planed instructor trigrams or required instructor type.
- (MAIN-STAND), (TRN), (TRN): instructor roles.

III. Planning toolbar

Details: allows opening the selected course form in read-only.


Export: allows exporting the course grid (Only available in grid view).
Crs Prog.: allows downloading the selected courses programs.

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H. ACTIVITIES BY ROLE

I. TPSM ACTIVITIES

1. Commercial Section

i. Request Management

a. How to Access to the Request List

 From the left menu:

Open the COMMERCIAL section.

 From the Commercial screen:

Select the Request list on the right of the screen.

Note:
If the request is changing for some customer
needs, you can open a new one in order to ease
the process with POM/TPSM.

b. Request List

- TOOLS
o Add: allows opening an empty request form.
o Edit: allows opening a request form in edit-mode.
o Export: allows exporting the grid.
o Columns: allows adding / removing the grid columns.
o Copy: allows creating a request from the selected one.
- SHORTCUTS
o Request: access to the request list.
o Proposals: access to the proposal list.

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o Commerc. Offers: access to the COF list.

c. Request Form

- TOOLS

o Back: allows returning to the request list.


o Save: allows saving the modification.
o Copy: allows creating another request from the opened one.
o New: allows opening an empty request form.
- HEADER

Invoicing Training Center: TPSM’s TC. It can’t be modified, as it is necessary to the


data segregation.
Payment Method: allows filing in automatically the price in the proposal, following the
corresponding price given in the course type.
- DETAILS TAB

The most of the fields are automatically filled in from the customer and course type
forms. If not, support can help you to fill in the referential.
Customer and authorities are managed in the referential “Customer” box (See
§H.III.1 Customer Management).
Authority: Mandatory information from TPSM to Scheduler to specify resources’ authority
needed. Without authority, the request cannot be created.
Owner: TPSM responsible of the following. The owner can be different of the request
creator; the field is automatically filled in but can be modified.
Package Offer: there are three types of them.
o Standard
o P1: Premium package with hotel accommodation and transport.
o P2: Transport package with only transport.

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- EQUIPEMENT CONFIGURATION TAB

Equipment Configuration: allows to the planner / device manager to plan a configuration


change if needed.
The field is automatically filled in if there is a pre-defined configuration in the
customer form for the course aircraft family. If not, support can help you to fill in the
referential. Equipment Configuration are managed in the referential “Equipment
Configuration” box (See §L.IV.13 Equipment Configuration)
- CUSTOMER’S CONTACT TAB

Contact: allows entering / searching the contact name.


The next fields are automatically filled in if there are contacts in the customer form.
If not, support can help you to fill in the referential. Customer’s Contact are
managed in the referential “Customer” box (See §H.III.1. Customer Management).
- PROPOSALS TAB

This tab shows all the proposals linked to this request.


You can open the proposals or the courses linked by clicking on their references: they
are hyperlinks.

GRID TOOLS:
Columns: allows customizing the grid columns (Add/Remove).
Course Program: allows downloading the course program linked to the proposal in PDF
format.
- HISTORY TAB

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This tab shows all the modifications saved on the request since its creation. The modified fields
appear in blue.
- CONFLICTS TAB

This tab shows all the conflicts concerning the course linked. There are conflicts when a
resource is already booked or doesn’t have the required Competences / Authority /
Configuration.

2. How to generate a Proposal

See § H.IV.1.ii.c. Proposal_Form

3. How to generate a Commercial Offer

i. How to Access to the Commercial Offer

 From the left menu:

Open the COMMERCIAL section.

 From the Commercial screen:

Select the Commerc. Offers list on the right


of the screen.

ii. Commercial Offer List

a. TOOLS

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o Export: allows exporting the grid.


o Columns: allows adding / removing the grid columns.
o Course Program: allows downloading the concerned course program.
o Update Proposals: allows updating proposal fields.
Fields available:
- Proposals status.
- Status changed on: automatically filled in. Can
be changed.
- PO/PA Reference.
- Invoice Reference.

b. VIEW

o Current COFs: displays the opened COF (Status = On Going)


o All COFs: displays all the COF.

c. SHORTCUTS

o Request: access to the request list.


o Proposals: access to the proposal list.
o Commerc. Offers: access to the COF list.

iii. Commercial Offer Form

The Templates of Commercial Offer are created and managed by MyTEAM Support in
collaboration with TPSM.
- TOOLS
o Back: allows returning to the COF list.
o Save: allows saving the modifications.
o Delete: allows removing the COF.
- PROPOSALS TAB:

GRID TOOLS:
Columns: allows customizing the grid columns (Add/Remove).

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Update Proposal: allows updating proposal fields like image 65.


Course Program: allows downloading the course program linked to the proposal in PDF
format.
- ATTACHED DOCUMENTS TAB:

GRID TOOLS:
Add: allows adding a new empty line.
- TOOLS
Cancel: allows returning to the COF form
Save: allows saving the modifications
Document Type: Managed in the referential
Choose a file: The file will be stored in MyTEAM database.

Save: allows saving the modifications.


Cancel All: allows cancelling the last modifications.

: allows deleting the document.


- EDITOR TAB

This tab allows writing COF. The list of COF template are adding by Support in the Referential
of MyTEAM, build under an HTML code. Every large modification in this Editor can have an
impact on the form and the substance of the COF document. If needed, you have to contact
MyTEAM Support.
o Load template: allows loading a template.
o Pre-defined tag: allows inserting automatically a MyTEAM item. There located
on the right.
o Generate COF: allows downloading the COF in PDF.

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o Attached to COF: allows adding the PDF file in the “Attached Documents” tab.
- HISTORY TAB:

This tab shows all the modifications saved on the COF since its creation. The modified fields
appear in blue.

II. Reports Section

(See §F Report Philosophy)

III. Referential Section

1. Customer Management

Customer are initially created by MyTEAM Support in MyControlTower at the request of users.

i. How to Access to the Customer List

 From the Referential window:

Click on the customer.

a. Customer List

- TOOLS
o Edit: allows opening the selected customer form.
o Export: allows exporting the grid.
o Columns: allows adding / removing the grid columns.
If you need to add a customer, send a request to support.myteam@airbus.com.

b. Customer Form

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- TOOLS
o Back: allows returning to the customer list.
o Save: allows saving the modification.
o Photo: allows adding a logo.
o New: no available for this role.
- DETAILS TAB

No mandatory fields, this is only for information.


o Enable: untick this box to deactivate the customer.
- CONTACTS TAB:

GRID TOOLS:
Add: allows adding a new contact.
Edit details: allows opening a popup with more details about the contact.
Delete: allows removing the contact selected.

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- EQUIPMENT CONFS TAB:

This tab allows filling in automatically the equipment configuration in the request in function of
the customer and the A/C family.
GRID TOOLS:
Insert: Allows adding a new equipment configuration (create an empty line in the grid).
Undo all: Allows undoing all the last actions.

: Allows removing the line.

: Allows undoing the last action done on this line.


- HISTORY TAB

This tab shows all the modifications saved on the customer since its creation. The modified
fields appear in blue.

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IV. SCHEDULER

1. Commercial Section

i. Request Management

a. How to Access to the Request

(See §H.I.1.i.a Access to the Request List)

b. Request List

- TOOLS
o Edit: allows opening the selected request form in edit-mode.
o Detail: allows opening the selected request form in read-only.
o Export: allows exporting the request grid.
o Columns: allows adding / removing the grid columns.
o Show courses: allows displaying in a new panel the request corresponding
courses.
o Generate Proposal: allows opening a proposal form from the selected request
and the selected courses.
A proposal concerns only one course.
If one course is not enough, create a new proposal from the same request and another
course.
No Solution: allows opening a new “no-solution” proposal form.
- SHORTCUT
o Requests: access to the request list.
o Proposals: access to the proposal list.

c. Request Form

(See § H.I.1.i.c Request Form)

ii. How to generate a Proposal

a. How to Access to the Proposal List

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 From the left menu:

Open the COMMERCIAL section.

 From the Commercial screen:

Select the Proposals list on the right of the


screen.

b. Proposal List

- TOOLS
o Edit: allows opening the proposal form in edit-mode.
o Detail: allows opening the proposal form in read only.
o Export: allows exporting the grid.
o Columns: allows adding / removing the grid columns.
o Generate Cof: allows creating a COF from the selected proposals.
o Course Program: allows downloading the concerned course program.
- SHORTCUTS
o Request: access to the request list.
o Proposals: access to the proposal list.
o Commerc. Offers: access to the COF list.

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c. Proposal Form

How to generate a Proposal from Request List:


1. Select the request in the request list.
1. Click on Show Courses button.
2. Select the right course planned.
3. Click on Generate a Proposal.
4. A proposal form will be opened in another page.

The proposal can be updated only with “planned” status.

- TOOLS
o Back: allows returning to the proposal list.
o Save: allows saving the modifications.
o Split: allows splitting the proposal in two new proposals.
o Remedial proposal: allows creating a new proposal for additional sessions.
Only one remedial proposal can be created for a proposal.

o Course Program: allows downloading the concerned course program.


- DETAIL TAB

- SEAT TAB

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The seats concerned by the proposal are ticked.


It is possible to update the price thanks to the “Revenues” part. Enter a price as “Reference
Revenue” and save the form. The prices are updated.
The prices are visible only if the Training Center of the user’s account is the same
Training Center of Proposal’s Invoicing Training Center.

- INSTR REFUSED ACTIVITY

GRID TOOLS:
Save all: allows saving the modifications.
Undo all: allows undoing the last modifications done on the entire grid.

: Allows removing the line.

: Allows undoing the last actions done on this line.

A line appears in the refused activity when a proposal is refused less than 30 days before
the course beginning.

- EQP REFUSED ACTIVITY

GRID TOOLS:
Save all: allows saving the modifications.

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Undo all: allows undoing the last modifications done on the entire grid.

: Allows removing the line.

: Allows undoing the last actions done on this line.

A line appears in the refused activity when a proposal is refused less than 30 days before
the course beginning.

- HISTORY

This tab shows all the modifications saved on the proposal since its creation. The modified
fields appear in blue.

2. Planning Section

i. How to Access to the Planning

 From the left menu:

Open the PLANNING section.

ii. Planning Consultation

(See § G. Planning Consultation)

iii. Graphic Edition Tools

a. Update the course/session dates:

 Select the course/session.

 Drag and drop the selected course until the


new time slot.

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During the move, the current slot is displayed above the old one in the low black
bar:

A selected course/session appears dotted.

b. Update several courses/sessions dates:

 Select several sessions

 Drag and drop the sessions’/courses’ side


until the wanted duration.

 During the move, the current slot is displayed


above the old one in the low black bar.

c. Update the session duration:

 Select the session

 Drag and drop the session side until the


wanted duration.

During the move, the current slot is displayed above the old one in the low black
bar:

A selected session appears dotted.

iv. Planning Toolbars

- PLANNING TOOLBAR

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o Add: allows opening an empty course form.


o Edit: allows opening the selected course form in edit-mode.
o Delete: allows removing a session or a booking.
o Export: allows exporting the course grid (Only available in grid view).
o Copy: allows copying a course.

 Single Copy: allows copying a session or a booking.

 Cyclic Copy: allows copying several times a session or a


booking.

o Copy Crew: allows duplicating a crew in the selected crew.

 The copy concerns the sessions, the resources are not


copied.

o Move: allows moving a course by changing its start date.


o Overwrite: allows authorizing the resource assignation on a position (role +
type) even if there is already a resource on this position.
If the assignation concerns a position already affected:
- ON: The current resource is affected, the old one is
removed.
- OFF: The current resource is not affected, the old one
is kept.

o Assign (Instructor): allows assigning / unassigning a technician to the


selected session.

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Assign function.

Unassign function.

o Assign (Equipment)
Assign function.

Unassign function.

o Crs Prog.: allows downloading the selected courses programs.


o Linked Seat: allows displaying in a colored box the linked seats.

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- TOOLS
o Select - Add Course: allows adding a new course (its reference) on the first
section of the page. Then, user needs to decide if it is a course with linked seats
or not.
o Link: allows linking the selected seats. (Only one seat by courses).
o Unlink: allows unlinking the selected line.
- SCHEDULE TOOLBAR
o Single Copy: allows copying a session or a booking.
o Cyclic Copy: allows copying several times a WO or a booking.
- The dates concern the session / booking beginnings.

o Delete Session: allows removing a WO or a booking.


o Swap: allows swapping the slot or the resources between two sessions or
between two bookings.

o Assign (Instructor): allows assigning / unassigning a technician to the


selected session.

Assign function.

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Unassign function.

o Assign (Equipment)
Assign function.

Unassign function.

o Show Instructors: allows displaying in the Resource A the planning of the


instructors who have the required competence for the selected sessions.
1) Select Planning, Schedule and
Resource A view.

2) Then select a course planned in the


Planning view.

3) In the Schedule view (second


section), select one session.

4) In the Resource A, click on “Show


Instructors” button.

Then, the list of instructors who have


the right competences for the session
with their planning will appear.

The required competence means the good A/C, the good domain and valid the day of
the assignment.
There is no check on the instructor type.

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The competences searched concern in priority the main role.

o Overwrite: allows authorizing the resource assignation on a position (role +


type) even if there is already a resource on this position.
If the assignation concerns a position already affected:
- ON: The current resource is affected, the old one is removed.
- OFF: The current resource is not affected, the old one is kept.

- RESOURCE A AND B TOOLBAR:

Resource A and B view have the same button as Schedule View with in addition “Book”.
o Book: allows adding a booking to a resource.

 Go to Planning, Select Ressource A Panel


(Instructors or Devices)

 In Ressource A, displayed in the blue filter the


right date and the instructor or device.

 Click on Book Function and particular booking


can be added for instructors or devices.

The booking sessions are defined in the


referential.

v. Planning Shortcuts

o Seat: access to the seat list.

After Planning, Schedule, Resource A, Resource B and Conflicts, you find the shortcut for Seat
List.

vi. Course Form Details

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When a course planned form is created, a course template name needs to be selected. Then
the course type, domain, aircraft type are automatically fulfilled.
- TOOLS:
o Back: allows returning to the planning.
o Save: allows saving the modifications.
o Course Program: allows downloading the course program.
o New: allows opening an empty course form.
You will find the exact other buttons as in the Schedule View.
- DETAILS TAB:

- CREW/GROUP AND SEAT TAB:

GRID TOOLS:
Add seat in current crews: allows adding one line.
Add several seats: allows adding several lines in a crew in a same time.

Publishable and Published Seats (Airbus Services link):

In « Crew/Group and Seat », we see that the column “Publishable“ is with a neutral status (step
two in the above table):

In that case, in order for the seat to pass to “Published” status and to be visible on Airbus
Services, we need to:

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- Either, assign all the corresponding resources on sessions (if we look at the course
program, many sessions are in blue because there is the equipment assignment
missing).

- Either force the publication of the seat in clicking the box “Publishable” and having
a “tick” symbol on an open seat (which will automatically tick the box “Published” if
the seat is Open).

 Selected Crew: existing crew.

 Number of seats: number of line to add.

o Save: allows saving the modifications.


o Cancel All: allows undoing the last modifications done in the grid.
o Columns: allows adding / removing the grid columns.
- COURSE PROGRAM TAB:

From the time line and calendar views, double click on a session allows open it in edit-mode:

POPUP TOOLS:
o Close: allows returning to the course template form.
o Save: allows saving the modifications.
o Others Instructors: allows change the assigned instructor

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It is possible to change the required instructor type.

POPUP DETAILS TAB:

FIELDS:
Scope: allows defining if the session is private or if it is possible to share the resources. When
the session is shareable, the conflicts are not calculated.
Remedial: allows showing this session as a remedial session.
POPUP INSTRUCTOR TAB:

GRID TOOLS:
Insert: allows adding a new line.
Undo all: allows undoing the last modifications.

: allows removing the line.

: allows undoing the last actions done on this line.


POPUP EQUIPMENT TAB:

GRID TOOLS:
Insert: allows adding a new line.
Undo all: allows undoing the last modifications.

: allows removing the line.

: allows undoing the last actions done on this line.


POPUP SEATS TAB:

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GRID TOOLS:
Insert: allows adding a new line.
Undo all: allows undoing the last modifications.

: allows removing the line.

: allows undoing the last actions done on this line.


POPUP EXECUTION TAB:
Used for the training device.
POPUP FILES TAB:

GRID TOOLS:
Add document: allows adding a new line.
TOOLS:
Cancel: allows returning to the trainee form
Save: allows saving the modifications
Document Type: Managed in the referential
Choose a file: The file will be stored in MyTEAM database.

Save: allows saving the modifications.


Undo all: allows undoing the last modifications.

: allows removing the line.

: allows undoing the last actions done on this line.


POPUP HISTORY TAB:

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This tab shows all the modifications saved on the session since its creation. The modified fields
appear in blue.

GRID TOOLS:
Add: allows adding a new line.
Edit: allows edit the selected line.
Save: allows saving the last modifications.
Cancel all: allows undoing the last modifications.
Export: allows exporting the grid.
Columns: allows adding / removing the grid columns.

: Allows removing the line.

: Allows undoing the last actions done on this line.


FIELDS:
Scope: allows defining if the session is private or if it is possible to share the resource. When
the session is shareable, the conflicts are not calculated.
- HISTORY TAB:

This tab shows all the modifications saved on the course since its creation. The modified fields
appear in blue.
- CONFLICTS TAB:

This tab shows all the conflicts concerning the course. There are conflicts when a resource is
already booked or doesn’t have the required Competences / Authority / Configuration.

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3. Prepare / Execute Section

i. How to Access to the Seat List

(See §V.1.i. How to Access to the Seat List).

ii. Seat List

(See §V.1.ii. Seat List).


There is a difference with the Customer Care view, TPSM do not have access to the Certificate
Generation Management.

iii. Trainee Activity

(See §V.1.iv.Trainee Activity).

4. Trainee Section

(See §V.2. Trainee Section)

5. Course Section

i. Course Templates Management

a. How to Access to the Course Templates

 From the left menu:

Open the COURSE section.


 From the Commercial screen:

Select the Course Template list on the right


of the screen.

b. Course Template List

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- TOOLS
o Add: allows opening an empty course template form.
o Edit: allows opening the selected course template form in edit-mode.
o Delete: allows removing the selected course template.
o Export: allows exporting the course template grid.
o Columns: allows adding / removing the grid columns.
o Copy: allows creating a new course template from the selected one.
- SHORTCUT
o Course Template: access to the course template list.
o Course Type: access to the course type list.

c. Course Template Form

- TOOLS
o Back: allows returning to the course template list.
o Save: allows saving the modifications.
o Copy S.: allows copying the selected sessions.
o Delete Session: allows removing the selected sessions.
o Copy Crew: allows duplicating a crew in the selected crew.

The copy concerns the sessions, the resources are not


copied.

o Assign (Instructor): allows assigning / unassigning a technician to the


selected session.

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Assign function.

Unassign function.

O ASSIGN (EQUIPMENT)
Assign function.

Unassign function.

o Swap: allows swapping the slot or the resources between two sessions or
between two bookings.
o New: allows opening an empty course template form.
o Copy: allows opening a course template form completing following the opened
course template form.
- DETAILS TAB

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- CREW/GROUP TAB

GRID TOOLS:
Add crew from course type: allows adding a new line.
Save: allows saving the modifications.
Cancel All: allows undoing the last modifications.
Columns: allows adding / removing the grid columns.

: Allows removing the line.

: Allows undoing the last actions done on this line.


- COURSE PROGRAM TAB

From the time line and calendar views, double click on a session allows open it in edit-mode:

POPUP TOOLS:
Close: allows returning to the course template form.
Save: allows saving the modifications.

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POPUP DETAILS TAB:

POPUP INSTRUCTOR TAB:

GRID TOOLS:
Insert: allows adding a new line.
Undo all: allows undoing the last modifications.

: allows removing the line.

: allows undoing the last actions done on this line.


POPUP EQUIPMENT TAB:

GRID TOOLS:
Insert: allows adding a new line.
Undo all: allows undoing the last modifications.

: allows removing the line.

: allows undoing the last actions done on this line.

GRID TOOLS:
Add: allows adding a new line.
Edit: allows edit the selected line.
Save: allows saving the last modifications.
Cancel all: allows undoing the last modifications.
Export: allows exporting the grid.

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Columns: allows adding / removing the grid columns.

: Allows removing the line.

: Allows undoing the last actions done on this line.


FIELDS:
Scope: allows defining if the session is private or if it is possible to share the resources. When
the session is shareable, the conflicts are not calculated.
- HISTORY TAB:

This tab shows all the modifications saved on the course template since its creation. The
modified fields appear in blue.

ii. Courses Type Management

(See § I.3. Course Catalog Manager)


This function is in read only in MyTEAM.
The creation or the modification of Courses Type are possible in MyControlTower (See User
Guide of MCT).

6. Report Section

i. Courses Report

(See §F. Reports Philosophy)

ii. Sessions Reports

(See §F. Reports Philosophy)

7. Referential Section

i. Booking Management

a. Booking List

- TOOLS
o Add: allows opening an empty booking form.
o Details: allows opening a booking form in read-only.

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o Edit: allows opening a booking form in write mode.


o Delete: allows deleting a booking.
o Export: allows exporting the booking list.
o Columns: allows adding / removing the grid columns.
- SHORTCUT
o Booking: access to the booking list.

b. Booking Form

- TOOLS
o Back: allows returning to the booking list.
o Save: allows saving the modifications.
- HEADER
o Duration: allows defining the default duration. It can be changed during the
using on a resource.
o Periodicity: used by the device management.
- EQUIPEMENT TYPE TAB

This tab allows defining which types of equipment are concerned by this booking.
GRID TOOLS:
Add: allows adding a new line.
Save: allows saving the modifications.
Cancel All: allows undoing the last modifications done in the grid.

: Allows removing the line.

: Allows undoing the last actions done on this line.


- INSTRUCTOR TYPE TAB

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This tab allows defining which types of instructor are concerned by this booking.
GRID TOOLS:
Add: allows adding a new line.
Save: allows saving the modifications.
Cancel All: allows undoing the last modifications done in the grid.

: Allows removing the line.

: Allows undoing the last actions done on this line.


- INSTRUCTION TAB

This tab is used by the device management.

ii. Booking Type

- TOOLS
o Add: allows adding a new booking type.
o Export: allows exporting the booking type grid.
o Columns: allows adding / removing the grid columns.
GRID TOOLS:

: allows editing the booking type information.

: allows removing the booking type.

: allows validating of the booking type information update.

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: allows cancelling the last modification.

iii. Location

- TOOLS
o Add: allows adding a new location.
o Export: allows exporting the location grid.
o Columns: allows adding / removing the grid columns.
GRID TOOLS:

: allows editing the location information.

: allows removing the location.

: allows validating of the location information update.

: allows cancelling the last modification.

iv. Network Partner

- TOOLS
o Add: allows adding a new phase-functional.
o Export: allows exporting the phase-functional grid.
o Columns: allows adding / removing the grid columns.
GRID TOOLS:

: allows editing the phase-functional information.

: allows removing the phase-functional.

: allows validating of the phase-functional information update.

: allows cancelling the last modification.

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v. Phase-Functional

- TOOLS
o Export: allows exporting the phase-functional grid.
o Columns: allows adding / removing the grid columns.

vi. Phase-Resource

- TOOLS
o Export: allows exporting the phase- resource grid.
o Columns: allows adding / removing the grid columns.
GRID TOOLS:

: allows editing the phase- resource information.

: allows validating of the phase- resource information update.

: allows cancelling the last modification.

vii. Teaching Unit

(See § I.3. Course Catalog Manager)

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V. CUSTOMER CARE

1. Prepare / Execute Section

i. How to Access to the Seat List

 From the left menu:

Open the PREPARE/EXECUTE section.

 The Seat List window opens.

ii. Seat List

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- TOOLS
o Save: allows saving the modifications.
o Export: allows exporting the grid.
o Export with trainee infos: allows exporting the grid with the trainee
information.
o Columns: allows adding / removing the grid columns.
o Add Trainee: allows opening an empty trainee form.
o Course Program: allows downloading the concerned course program for the
selected courses.
o Course Prog. For Trainee: allows downloading the concerned course program
for the selected crews.
o Registration Form: allows downloading the Registration Form for the selected
trainees.
o Laptop Loan Form: allows downloading the Laptop Loan Form for the selected
trainees.
o Trainee Attendance: allows downloading the Trainee Attendance Record
Sheet for the selected trainees.
- Grouped By Course And Customer.
- Grouped By Course.

o Labels: allows downloading labels for the selected trainees. New labels can be
inserted in the referential of MyTEAM.
- Several templates are available.

o Badge request: allows transferring the trainee’s files information to Evolynx


software managing badge for trainees (only in Europe).
o Certificate: allows generating the certificate (See § V.1.iii. Certificates)
Select several lines by pressing control key and click on the line.

- SHORTCUTS
o Reports: access to the reports section. (See §F. Report Philosophy)
o Seats: access to the seat list.

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o Trainee Activity: access to the Trainee Activity list. (See §V.1.iv. Trainee
Activity)

iii. Certificate

a. How to Generate a Certificate

 From the seat list:

 Select one or several lines.

 Click on Certificate.

 The Certificate Preparation window


opens.

A certificate can be generated only if there are a proposal and a trainee on the seat.

b. Certificate Preparation

The modifications done in this window are applied for all the selected trainees.

- TOOLS
o Back: allows returning to the seat list.
o Next: allows validating the certificate preparation an opening the certificate
generation.
- HEADER
o Certificate Type: allows accessing to a certificate template list.
- EDITOR TAB

TOOLS:
Load Template: allows opening a pre-formatted certificate.
Load Tag: allows adding automatically a MytEAM item.

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Modify the template thanks the office tools or with the html tool

c. Certificate Generation

The modifications done in this window are applied only for the current trainee.

- TOOLS
o Back: allows returning to the certificate preparation.
The modifications done in this window will be removed.

- HEADER
o Trainees: allows displaying the trainee’s certificate to modify it.
- EDITOR TAB

TOOLS:
Generate all certificates: allows generating in PDF the certificates for all the trainees.
Generate certificate for current trainee: allows generating in PDF the certificates for the
current trainee.
Attached to Trainee(s): allows keeping the certificates attached to the trainee form. (See
§V.2.iii. Trainee Form).

Modify the template thanks the office tools or with the html tool

iv. Trainee Activity

- TOOLS
o Export: allows exporting the grid.

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o Course Program: allows downloading the course program.


o Trainee Transportation: allows exporting in Excel format the hotels by trainee
in order to organize the transportation.
- The From-To are mandatory.
- The location is optional.

- SHORTCUTS
o Reports: access to the reports section. (See §F. Report Philosophy)
o Seats: access to the seat list. (See §V.1.ii. Seat List)
o Trainee Activity: access to the Trainee Activity list. (See §V.1.iv. Trainee
Activity)

2. Trainee Section

i. How to Access to the Trainee List

 From the left menu:

Open the TRAINEE section.

 The Trainee List window opens.

ii. Trainee List

- TOOLS
o Save: allows opening an empty trainee form.
o Edit: allows opening the selected trainee form.
o Delete: allows removing a trainee.
A trainee can be deleted only if he/she is not affected to a course.

Export: allows exporting the grid.

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o Columns: allows adding / removing the grid columns.

iii. Trainee Form

- TOOLS
o Back: allows returning to the trainee list.
o Save: allows saving the modifications.
o Force Save: allows authorizing the trainee creation even if this trainee already
exists.
If a trainee with the same Firstname – Lastname – Date Of
Birth already exists:
- OFF: The new trainee cannot be created.
- ON: The new trainee is created.

o Photo: allows adding the trainee’s photo.


The file type has to be jpg, png or bmp.
The file size cannot exceed 300 ko / 300 KB.

- HEADER
The first name, last name and date of birth are used to avoid create a trainee twice.
- DETAILS TAB

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o Gender: this field is mandatory.


o Enable: untick this box to deactivate the trainee.
- COURSES FOLLOWED TAB

Curriculum is the folder of the trainee gathering all the courses he followed since the trainee
joined any Airbus Training Center.

GRID TOOLS:
Columns: allows adding / removing the grid columns.
Export: allows exporting the grid.
Course Prog. for Trainee: allows downloading the concerned course program for the trainee.
- E-TRAINEE FILES TAB

GRID TOOLS:
Add document: allows adding a new document.

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TOOLS:
Cancel: allows returning to the trainee form
Save: allows saving the modifications
Document Type: Managed in the referential
Choose a file: The file will be stored in MyTEAM database.

Save: allows saving the modifications.


Cancel All: allows undoing the last modifications.

: Allows removing the line.

: Allows undoing the last actions done on this line.


- HISTORY TAB

This tab shows all the modifications saved on the trainee since its creation. The modified fields
appear in blue.

3. Referential Section

i. Customer Management

(See §H.III.1. Customer Management)

ii. Hotel Management

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- MAIN TOOLS
o Add: allows adding a new line.
o Export: allows exporting the grid.
o Columns: allows adding / removing the grid columns.
GRID TOOLS:

: allows editing the hotel information.

: allows removing the hotel.

: allows validating of the hotel information update.

: allows cancelling the last modification.

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VI. DEVICE MANAGEMENT

1. Planning Section

i. How to Access to the Planning

(See §G. Planning Consultation)

ii. Planning Consultation

(See §G. Planning Consultation)

iii. Planning Toolbars

- PLANNING TOOLBAR

o Details: allows opening the selected course form in read-only.


o Export: allows exporting the course grid (Only available in grid view).
- RESOURCE A TOOLBAR

o Book: allows adding a booking to a resource.


- The resources available in the list are the resources
displayed in the panel.
- The booking sessions are defined in the referential.

o Add WO: allows adding a Work Order to a resource. (See §VI.3. Work Order
Section).
o Single Copy: allows copying a WO or a booking.
o Cyclic Copy: allows copying several times a WO or a booking.
- The dates concern the WO / booking beginnings.

o Delete Session: allows removing a WO or a booking.

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o Swap: allows swapping the slot or the resources between two WO or between
two bookings.

o Assign (Instructor=Technician): allows assigning / unassigning a


technician to the selected session.

Assign function.

Unassign function.

Assign (Equipment):

Assign function.

Unassign function.

o Overwrite: allows authorizing the resource assignation on a position (role +


type) even if there is already a resource on this position.

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If the assignation concerns a position already affected:


- ON: The current resource is affected, the old one is
removed.
- OFF: The current resource is not affected, the old one
is kept.

- RESOURCE B TOOLBAR

The Resource B panel uses the same tools than Resource A panel. (See the previous
paragraph).

iv. Shortcuts

o Work Order: allows accessing to the work order list in device management
section.

2. DR Tool Section

(See §J. DR Tool)

3. Work Order Section

a. Work Order List

- TOOLS
o Add WO: allows adding a new work order.

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TOOLS:
Create: allows creating a WO and opening the WO form.

o Delete: allows removing a work order.


o Export: allows exporting the WO grid.
o Columns: allows adding / removing grid columns.
o Print WO: allows downloading the selected WO.
- SHORTCUT
o Work Order: access to the work order list.
o Reports: access to the report section.

b. Work Order Form

- TOOLS
o Close: allows returning to the WO list.
o Save: allows saving the modifications.
o Others Instructors: Reserved to the Instructor Manager.
o Print WO: allows downloading the WO.
- DETAILS TAB
This tab is not used for the device management.
- INSTRUCTOR TAB

This tab is used to assign technician / engineer to the WO.

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GRID TOOLS:
Insert: allows adding a new line.
Undo all: allows undoing the last modifications done on the entire grid.

: Allows removing the line.

: Allows undoing the last actions done on this line.


- EQUIPMENT TAB

GRID TOOLS:
Insert: allows adding a new line.
Undo all: allows undoing the last modifications done on the entire grid.

: Allows removing the line.

: Allows undoing the last actions done on this line.


- SEATS TAB
This tab is not used for the device management.
- EXECUTION TAB

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GRID TOOLS:
Insert: allows adding a new line.
Undo all: allows undoing the last modifications done on the entire grid.

: Allows removing the line.

: Allows undoing the last actions done on this line.


- FILES TAB

GRID TOOLS:
Add document: allows adding a new document.

TOOLS:
Cancel: allows returning to the trainee form
Save: allows saving the modifications
Document Type: Managed in the referential
Choose a file: The file will be stored in MyTEAM database.

Save: allows saving the modifications.


Cancel All: allows undoing the last modifications.
- HISTORY TAB

This tab shows all the modifications saved on the WO since its creation. The modified fields
appear in blue.

4. Instructor Section

The Instructor Section is used by the Device Management to create Technicians / Engineering.
(See § VIII.2 Instructor Section)

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5. Equipment Section

The equipment and the maintenance equipment are similar items in MyTEAM:
 The equipment is the schedulable equipment (used for the training).

 The Maintenance equipment is the equipment used for the maintenance and the
scheduled equipment.

i. Equipment Management

a. Equipment List

- TOOLS
o Add: allows opening an empty equipment form.
o Detail: allows opening the selected equipment form in read-only.
o Edit: allows opening the selected equipment form in edit-mode.
o Delete: allows removing the selected equipment.
o Export: allows exporting the grid.
o Columns: allows adding / removing the grid columns.
- SHORTCUT
o Equipment: access to the equipment list.
o Maintenance eq.: access to the maintenance equipment list
o Materials: access to the material list.

b. Equipment Form

- TOOLS
o Back: allows returning to the equipment list.
o Save: allows saving the modifications.
o Book: reserved to the scheduler activities.
o Copy S. allows copying a WO.
o Delete Session: allows deleting the selected sessions.
o Swap: allows swapping the slot or the resources between two WO or between
two bookings.
o Equipment Log: allows downloading the equipment Log.

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The “From – To” concerns the course beginning date.

o Cyclic copy: allows copying several times a WO.


o New: allows opening an empty equipment form.
- DETAILS TAB

o Published: tick this box to make visible the equipment in ServicesByAirbus and
in the Equipment report “FFS Open Slots”.
o Schedulable: tick this box to use the equipment for the training.
o Maintenance: tick this box to display the equipment in the scheduled simu.
o Enabled: tick this box to activate the equipment.
- AIRCRAFT TYPES TAB

GRID TOOLS:
Add: allows adding a new line.
Save: allows saving the modifications.
Cancel all: allows undoing the last modifications done on the entire grid.

: Allows removing the line.

: Allows undoing the last actions done on this line.th

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- EQUIPMENT CONFIGURATIONS TAB

GRID TOOLS:
Add: allows adding a new line.
Save: allows saving the modifications.
Cancel all: allows undoing the last modifications done on the entire grid.

: Allows removing the line.

: Allows undoing the last actions done on this line.


- AUTHORITIES TAB

GRID TOOLS:
Add: allows adding a new line.
Save: allows saving the modifications.
Cancel all: allows undoing the last modifications done on the entire grid.

: Allows removing the line.

: Allows undoing the last actions done on this line.


- PLANNING TAB

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VIEW:

: Time line view.

: Calendar view.

: Grid view.
GRID TOOLS:
Save: allows saving the modifications.
Cancel All: allows undoing the last modifications done on the entire grid.
Columns: allows adding / removing the grid columns.
Export: allows exporting the grid.

: Allows removing the line.

: Allows undoing the last actions done on this line.

Double click on a session to open its form in read-only.

- REFUSED ACTIVITIES TAB

GRID TOOLS:
Save all: allows saving the modifications.
Undo all: allows undoing the last modifications done on the entire grid.

: Allows removing the line.

: Allows undoing the last actions done on this line.

A line appears in the refused activity when a proposal is refused less than 30 days before
the course beginning.

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- MAINTENANCE TAB
The maintenance tab allows indexing the sub-equipment available in the equipment.

: symbolize the equipment or a sub-equipment (declared as maintenance equipment).

: symbolize a sub-location.

GRID TOOLS:
Add location: allows adding a sub-location.
Delete location: allows removing a sub-location.

Click on a sub-equipment to display some information about it.


: allows opening its form.

- E-FILES TAB

GRID TOOLS:
Add document: allows adding a new document.

TOOLS:
Cancel: allows returning to the trainee form
Save: allows saving the modifications
Document Type: Managed in the referential
Choose a file: The file will be stored in MyTEAM database.

Save: allows saving the modifications.


Cancel All: allows undoing the last modifications.

: Allows removing the line.

: Allows undoing the last actions done on this line.


- HISTORY TAB

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This tab shows all the modifications saved on the equipment since its creation. The modified
fields appear in blue.
- CONFLICTS TAB

This tab shows all the conflicts concerning the courses linked. There are conflicts when a
resource is already booked or doesn’t have the required Competences / Authority /
Configuration.

ii. Maintenance Equipment Management

The maintenance equipment is managed like the equipment. (See § VI.5.i. Equipment
Management)
Schedulable: untick this box to not use the equipment for
the training.
Maintenance: tick this box to define the equipment as
maintenance equipment.
Enabled: tick this box to activate the equipment.

iii. Materials

The materials index all the consumable needed for the device maintenance.

a. Materials List

- TOOLS
o Add: allows opening an empty material form.

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o Detail: allows opening the selected material form in read-only.


o Edit: allows opening the selected material form in edit-mode.
o Delete: allows removing the selected material.
o Export: allows exporting the grid.
o Columns: allows adding / removing the grid columns
o Update quantity: allows updating the materials quantity.
Operation: following the choice, the value below will be
added or removed.

- SHORTCUT
o Equipments: access to the equipment list.
o Maintenance eq.: access to the maintenance equipment list
o Materials: access to the material list.

b. Material Form

- TOOLS
o Back: allows returning to the materials list.
o Save: allows saving the modifications.
o Update quantity: allows updating the quantity.
Operation: following the choice, the value below will be
added or removed.

- DETAILS TAB

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GRID TOOLS:
Add: allows adding a new storage location.
Delete: allows deleting a storage location.
Columns: allows adding / removing the grid columns.
FIELDS:
Alert Quantity Level: enter here a quantity value since one a purchase order has to be
launched.

: symbolize the alert quantity is reached.


This panel is also available in the material list.
Enable: tick this box to activate the material.
- PURCHASE ORDER TAB

GRID TOOLS:
Add: allows adding a new storage location.
Save: allows saving the modification.
Cancel All: allows undoing the modification done in the grid.
Columns: allows adding / removing the grid columns.

: Allows removing the line.

: Allows undoing the last actions done on this line.


- E-FILES TAB

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GRID TOOLS:
Add document: allows adding a new document.

TOOLS
Cancel: allows returning to the trainee form
Save: allows saving the modifications
Document Type: Managed in the referential
Choose a file: The file will be stored in MyTEAM database.

Save: allows saving the modifications.


Cancel All: allows undoing the last modifications in the grid.

: Allows removing the line.

: Allows undoing the last actions done on this line.


- HISTORY TAB

This tab shows all the modifications saved on the material since its creation. The modified
fields appear in blue.

6. Referential Section

i. Booking

The bookings are used to plan maintenance actions on the equipment. They are flagged “work
order” in MyTEAM.

a. Booking List

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- TOOLS
o Add: allows opening an empty booking form.
o Details: allows opening a booking form in read-only.
o Edit: allows opening a booking form in write mode.
o Delete: allows deleting a booking.
o Export: allows exporting the booking list.
o Columns: allows adding / removing the grid columns.
- SHORTCUT
o Booking: access to the booking list.
o Maintenance Plan: access to the maintenance plan list.

b. Booking Form

- TOOLS
o Back: allows returning to the booking list.
o Save: allows saving the modifications.
- HEADER
o Duration: allows defining the default duration. It can be changed during the
using on a resource.
o Periodicity: allows defining the periodicity to use in the maintenance plan.
- EQUIPEMENT TYPE TAB

This tab allows defining which types of equipment are concerned by this booking.
GRID TOOLS:
Add: allows adding a new line.
Save: allows saving the modifications.
Cancel All: allows undoing the last modifications done in the grid.

: Allows removing the line.

: Allows undoing the last actions done on this line.

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- INSTRUCTOR TYPE TAB

This tab allows defining which types of instructor (technician) are concerned by this booking.
GRID TOOLS:
Add: allows adding a new line.
Save: allows saving the modifications.
Cancel All: allows undoing the last modifications done in the grid.

: Allows removing the line.

: Allows undoing the last actions done on this line.


- INSTRUCTION TAB

GRID TOOLS:
Add: allows adding a new line.
Save: allows saving the modifications.
Cancel All: allows undoing the last modifications done in the grid.

: Allows removing the line.

: Allows undoing the last actions done on this line.

The first instruction has to be its sequence equal to 1.

c. Maintenance Plan Management

The maintenance plans are used to plan the preventive maintenance. The work order
periodicity and duration are define in the booking.

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- TOOLS
o Generates Work Orders: allows generating the selected WO in the planning;
and allows updating the next date column.
Start – End dates:
The selected WO occurring during this slot will be planed.

o Export: allows exporting the maintenance plan list.


o Columns: allows adding / removing the grid columns.
- SHORTCUT
o Booking: access to the booking list.
o Maintenance Plan: access to the maintenance plan list.
GRID TOOLS:
Add: allows adding a new maintenance plan.
Save: allows saving the modification.
Cancel All: allows cancelling the last modification in the grid.

: Allows removing the line.

: Allows undoing the last actions done on this line.

ii. Booking Type

The booking types group the booking in family.

- TOOLS
o Add: allows adding a new booking type.
o Export: allows exporting the booking type grid.
o Columns: allows adding / removing the grid columns.
GRID TOOLS

: allows editing the booking type information.

: allows removing the booking type.

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: allows validating of the booking type information update.

: allows cancelling the last modification.


FIELDS:
Is Work Order: allows using the booking type and the booking linked as work order.

iii. DTS System

- TOOL
o Add: allows adding a new DTS System.
o Export: allows exporting the DTS System grid.
o Columns: allows adding / removing the grid columns.
GRID TOOLS:

: allows editing the DTS System information.

: allows removing the DTS System.

: allows validating of the DTS System information update.

: allows cancelling the last modification.

iv. Instruction

The instructions are used to describe the different tasks to follow during a work order.

a. Instruction List

- TOOLS
o Add: allows opening an empty instruction form.
o Detail: allows opening the selected instruction form in read only.
o Edit: allows opening the selected instruction form in read edit-mode.
o Refresh Sessions: allows updating the booking sessions using the selected
instruction.
o Export: allows exporting the instruction grid.
o Columns: allows adding / removing the grid columns.

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b. Instruction Form

- TOOLS
o Back: allows returning to the instruction list.
o Save: allows saving the modifications.
o Refresh Sessions: allows refreshing the booking sessions using this
instruction.
- TASKS TAB

GRID TOOLS:
Add: allows adding a new task.
Save: allows saving the modifications.
Cancel All: allows cancelling the last modification in the grid.

: Allows removing the line.

: Allows undoing the last actions done on this line.


- FILES TAB

GRID TOOLS:
Add document: allows adding a new document.

TOOLS:
Cancel: allows returning to the instruction form
Save: allows saving the modifications
Document Type: Managed in the referential
Choose a file: The file will be stored in MyTEAM database.

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Save: allows saving the modifications.


Cancel All: allows undoing the last modifications.

: Allows removing the line.

: Allows undoing the last actions done on this line.

v. Maintenance Location

The maintenance locations are the storage zones for maintenance equipment and materials.
The equipment can be considered as maintenance location.

- TOOLS
o Add: allows to adding a new maintenance location.
Is root node:
 Allows adding a main location if ticked.
 Allows adding a sub-location under the selected location
if unticked.

o Edit: allows editing the name / the description.

To edit the position, select the


location and drag it until the
wanted position.

o Delete: allows removing the selected location.


o Export: allows exporting the location grid.

7. Scheduled Simulator Section

(See §K. Scheduled Simulator)

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VII. INTERNAL INSTRUCTOR

For your information, a booklet is available for External Instructor in the Online Help of the main
page of MyTeam.

1. How to Access to My Profile

 From the left menu:

 Open the MY PROFILE section.

 Your instructor form opens.

 If you a have a blue error message in


MY PROFILE, contact Support, they
will know what to correct.

2. My Profile Consultation

Instructor role give access to his/her form in read only. With this role, the instructor can only
add some documents in “Attached Document tab”.
(See §VIII.2.ii. Instructor form)

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VIII. INSTRUCTOR MANAGER

1. Planning Section

i. How to Access to the Planning

 From the left menu:

Open the PLANNING section.

 The planning window opens.

ii. Planning Consultation

(See §G. Planning Consultation)

iii. Planning Toolbars

a. Panel Toolbars

- PLANNING

o Detail: allows opening the selected course form in read-access.


o Export: allows exporting the course grid (only available from the grid view)
o Crs Prog.: allows downloading the selected course program.
- SCHEDULE
Not available for Instructor Manager.
- RESOURCE A

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Under the trigram of each instructor, you can have the view on their contact days.
o Book: allows adding a booking to a displayed instructor.
The bookings are available only if the instructor has at least one type in his instructor
form.
- The resources available in the list are the resources
displayed in the panel.
- The booking sessions are defined in the referential.

o Single Copy: reserved to the scheduler activities.

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o Cyclic Copy: reserved to the scheduler activities


o Delete Session: allows deleting a booking.
Delete session allows also the session removal. To be used with cautions.

- RESOURCE B
The Resource B panel uses the same tools than Resource A panel. (See the previous
paragraph).

b. Shortcut

o Favorites (star): Access to the favorite’s page.

o Question mark: Access to the How Do I related to that section.


o Seat: Access to the seat list.
o Appointments: Access to the instructor appointment sending tool. (See
§VIII.2.iv. Instructor Appointments)

2. Instructor Section

i. Instructor List

Instructors files are editable on MyControlTower (a documentation will be available


in the Online Help of MCT).
- TOOLS
o Details: allows opening the selected instructor form.
o Edit: allows opening the selected instructor form and edit their planning.
o Export: allows exporting the grid.
o Columns: allows adding / removing the grid columns.

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o Competences: allows accessing to the competence list. (See §VIII.2.iii.


Competences List)
- SHORTCUTS
o Instructor List: Access to the instructor list.
o Instructor Appointments: Access to the instructor appointment sending tool.
(See §VIII.2.iv.Instructor Appointments)

ii. Instructor form

- TOOLS
o Back: allows returning to the instructor list.
o Save: allows saving the modifications.
o Book: allows add a booking to the instructor (only available from the planning
tab).
o Copy S.: Reserved for the scheduler activities.
o Cyclic Copy: Reserved for the scheduler activities.
o Delete Session: allows deleting a booking.
Delete session allows also the session removal. To be used with cautions.

o Photo: allows adding an instructor photo.


The file type has to be jpg, png or bmp.
The file size cannot exceed 300 ko / 300 KB.
o Course Program: allows downloading the selected course program (only
available from the planning tab).
o Instructor Assignment: allows downloading in Excel or PDF instructor
assignments.
o New: allows opening an empty instructor form.
Opening a new form closes the current without saves the last modifications.

- HEADER

o User: allows linking an instructor form to a MyTEAM user. It is necessary to give


access to My Profile to an instructor. Contact Support to get that action made.
- DETAILS TAB

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- INSTRUCTOR TYPE TAB

A type is required to assign the instructor to a course or to book him/her.

- COMPETENCES TAB

GRID TOOLS:
Export: allows exporting the grid.
Columns: allows adding / removing the grid columns.

In MCT, it is only possible to add elementary competences; the complex competences,


defined in the referential, are calculated automatically.

If the competence is soon expired, a warning panel appears in the state columns:

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: Caution alarm.

: Warning alarm.

: Expired alarm.

- PLANNING TAB

VIEW:

: Time line view.

: Calendar view.

: Grid view.
GRID TOOLS:
Save: allows saving the modifications.
Cancel All: allows to cancel all courses in the planning of the instructor.
Columns: allows adding / removing the grid columns.
Export: allows exporting the grid.

Double click on a session to open its form in read-only.

- DR TO REPORT TAB

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The “!” inside the tab indicated “Action need”.


Select one or more line (training session done by the instructor) and click on “No DR to Report”
button if no need to add DR on this sessions.

If one DR (Discrepancy Remarks) is need, select one and only one line (training session done
by the instructor) and click on “Add DR” button.

The “!” disappear in the tab when all session lines are treated.
- REFUSED ACTIVITY TAB

GRID TOOLS:
Save all: allows saving the modifications.
Undo all: allows undoing the last modifications done on the entire grid.

: Allows removing the line.

: Allows undoing the last actions done on this line.

A line appears in the refused activity when a proposal is refused less than 30 days before
the course beginning.

- E-FILES TAB

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- HISTORY TAB

This tab shows all the modifications saved on the instructor since its creation. The modified
fields appear in blue.
- CONFLICTS TAB

This tab shows all the conflicts concerning the courses linked. There are conflicts when a
resource is already booked or doesn’t have the required Competences / Authority /
Configuration.

iii. Competences List

a. Competences List Consultation

- TOOLS
o Back: allows to return on the Instructor List.
o Columns: allows adding / removing the grid columns.
o Export: allows exporting the grid.
If the competence is soon expired, a warning panel appears in the flag columns:

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: Caution alarm.

: Warning alarm.

: Expired alarm.

b. Competence Popup

After clicking on one of the competence of an instructor, a competence pop-up is opened. We


called that function the competence diagnose, function also present in MyControlTower.

If the competence is highlighted by any of this meaning:

o Orange: the competence will expire very soon.


o Red: the competence has already expired.
o Competence is crossed: it means that the instructor does not have the
competence at all.
o Competence is clear: it means that the instructor does have the competence
valid.
- ELEMENTARY COMPETENCE
TOOLS:
Close: allows returning to the competence list.

ELEMENTARY COMPETENCES TAB:


Allows showing the competence definition and its
expiration dates.

- COMPLEX COMPETENCE
The complex competences are automatically calculated from the definition given in the
referential of MCT.
It is necessary to update the elementary competences linked to update the complex.

TOOLS:
Close: allows returning to the competence list.

COMPLEXE COMPETENCE TAB:


Allows showing the competence definition and the
used elementary status.
By clicking on a used competence, it is possible to open
its definition (if complex) or its dates (if elementary).

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iv. Instructor Appointments

An appointment can be send only once.

If no user account exists, the appointment is send on the professional instructor email
inside the instructor details tab.
If user account exists and is attached to the instructor page, the appointment is sent only
on the user account email address.

- SHORTCUT
o Instructor List: Access to the instructor list.
o Instructor Appointments: Access to the instructor appointment sending tool.
- FIELDS
o From – To: allows defining the period to send
o Instructor Type: allows entering all the instructors who have this type in one
time.

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I. LOBBY-DISPLAY

I. Technical constraint

o The Lobby-Display will be visualized directly on a PC with Google Chrome like


a web browser.
o All screens can be on Vertical or Horizontal position with minimum screen
definition 1024x1280 pixels.
o Need to enter login and password automatically.
o Need to open the web browser in Full Screen.
o Need to reload MyTEAM after the 11:00 PM quick shutdown (lost connection).
o Centralize the 90 days password change.

To manage all technical constraint, a specific tool named


“MyTEAM_Autologon_Lobby_VX.xx” is available, please contact the MyTEAM
support to obtain access.

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II. Configuration

The role “Lobby Manager” can be used to access to the configuration page and to display the
result of the configuration.

TOOLS:
 Go to the referential part in the main
menu and select the “Lobby Display”
icon.

The main configuration page will be displayed.

- TOOLS
 Click on “Add” button to inter a new configuration.

Some fields are mandatory “*”


 Enter a code (*): example “WELC”

 Enter a Name (*): example “WELCOME”, this is the Title displayed inside the Lobby
Display screen

 Enter the Main Location: “Miami” for example, this is the location displayed inside the
lobby display screen

 Enter the Number Line display (*): Check on your screen but for the 1280 pixels,
number 31 or 32 will be corrected, use F11 keyboard function to display in full screen

 Enter Crew / Group (*): This is manual, “CREW” or “GROUP” to display the right
column title

 Select a “Filter Domain” or not: If not, all domains will be used

 Select a “Filter TU” or not: You can filter with one or some “Teaching units”, if not all
TU will be used.

 Select a “Filter Equipment” or not: You can filter with one or some “Equipment”,
Classroom or Devices, if not all Equipment will be used.

 Select a “Filter Locations” or not: You can filter with one or some “locations”, if not all
locations will be used

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 Select a “Filter Customer Type” or not: For this field, another part of referential can be
managed.

All the elements entered in the Lobby Display Referential, will be shown in the Lobby Display
Screen.

- GO TO SCREEN
This is the link to display the Lobby Display configuration.
To display the LOBBY Screen with this link on a specific PC (Corridors, reception place …),
this is mandatory to use a MyTEAM account for authentication and a specific tool (see the
specific document to Manage Lobby Display screens on a specific PC).

When your Lobby-Display screen is visible:

o Data will be refreshed all 30 minutes.


o Pages will be changed all 30 seconds.

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III. Customer Configuration

- TOOLS
In the Referential of MCT, click on “Customer Type” Section.
Add some type of Customer, for example “NoDisplay” to filter all customer who will not be
displayed inside the Lobby Display

- TOOLS
In the Referential of MCT, click on “Customer” section.
For some customer, you can classify the type of customer.
For example, “/CC” will be typed “NoDisplay”, if you apply “Airline” inside Lobby Display
configuration, “/CC” will be not displayed.

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IV. On Lobby Display Screen:

It means that the course of a customer is still on going.

It means that the course of a customer is now finished.

- TOOLS
The Customer column displays the logo of the customer when this logo is entered inside the
Customer Referential of MCT.
By default this customer code is displayed.
 To enter the logo, go to the Customer Referential MCT.

 Select and edit the customer, for example “VIV”

 The logo area is empty.

 The optimized logo picture is 150x50 pixels with 96 dpi like definition. With
transparency background if it is possible.

 Click on “Photo” button.

 Select your Logo picture and click on OK.

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The logo will be displayed in the LOGO area, a message will indicate if the logo has the right
size and visual. Please, click on “save” button to save this change.

Final result for LOGO:

If you run now the Lobby Display Screen, you can see the LOGO for Air Mauritius

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V. Support Action

The MyTEAM Support has objective to enter all Customer logo at your request.
It will initialize the Lobby Display process.

When they create a new Customer, the logo will be including.


Some Customers cannot have display LOGO because of the size requirements.

After this phase, TPSMs and Trainee Office members can edit the Customer reference to
change the LOGO for example.

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J. DRTOOL (MyDR)
See the business document named “Awareness_DRTool_V1.0_March_2016.pdf” inside
MyTEAM on the Online Help system.

We dispose of HOW TO documents on DR management that you can also consult in the Online
Help of MyTEAM:
- HOW TO consult a DR

- HOW TO create a DR

- HOW TO manage a DR

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I. DR List

- TOOLS

o Add: allows adding a new discrepancy remark.


o Detail: allows having the view on the details of one discrepancy remark.
o Edit: allows modifying a discrepancy remark details.
o Delete: allows removing a discrepancy remark.
o Export: allows exporting the discrepancy remark grid.
o Export with Comments: allows exporting the discrepancy remark grid with
their comments.
o Columns: allows adding / removing grid columns.
o Print DR: allows downloading the selected discrepancy remark.
o All DR: allows having the view on all discrepancy remark list.
o Main DR: allows having the view on main discrepancy remark list.
o MMI DR: allows having the view on MMI discrepancy remark list. MMI DR are
specific discrepancy remarks linked to FAA authority.
- SHORTCUT
o Work Order: access to the work order list.

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II. DR Form

- TOOLS
o Save: allows saving the modifications.
- DETAILS TAB

o Main: tick this box to mention that discrepancy remark is main.


o MMI: tick this box to mention that discrepancy remark is related to FAA
authority.
o Invisible: tick this box to display that discrepancy remark as invisible.
- COMMENTS TAB

o Add WO: allows adding a work order comment.


o Columns: allows displaying different columns.
- EFILES TAB

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o Add document: allows adding any document necessary to the discrepancy


remark.
o Save: allows saving the document added.
- HISTORY TAB

o Columns: allows displaying different columns.

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K. SCHEDULED SIMULATOR

I. Account Creation

MyTEAM Support is creating Scheduled Simulator Account, only one person can manage one
device account.
We will need the name, login and which scheduled simulator is concerned by the request.
One Login mandatory by PC if you use the specific Tool to manage the Scheduled simu page
near of Training Devices.
(Procedure to manage accounts is available on How to configure and used PC-NTTD tool
manager Vx.xx.pdf document in Online Help)

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II. Password Reset

The Specific tool manage the Password change every 90 days as needed.
The initial password will be Myte@m01 when you will connect to Scheduled Simulator Account.
The tips to manage password change is to use only two passwords “Myte@m01” &
“Myte@m02” and you switch between only these passwords.

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III. Scheduled Simulator URL

The URL is built since the Scheduled page.


This is mandatory to have a “Device Manager” role to do that.
 Click on “Scheduled Simu” in the Left MyTEAM menu and you have the complete
devices list available inside you centre.
 Click on the desired devices.
 Copy the URL from the URL area in your web browser.

 You are need to clean this URL removing the session reference in yellow highlight to
obtain the final URL usable on a specific PC with the specific tool to manage it.

- TOOLS

o No DR To Report: allows to indicate that there is not discrepancy remark on


that simulator.
o Add DR: allows adding discrepancy remark on that simulator.
o Consult ALL DR: allows displaying all the discrepancies remarks linked to that
simulator.
o Consult MAIN DR: allows displaying main discrepancies remarks linked to that
simulator.
o Consult MMI DR: allows displaying FAA discrepancies remarks linked to that
simulator.
o Consult efiles: allows displaying all the efiles linked to that simulator (booklet,
certificates,…)

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IV. Tool To Manage Scheduled Page on PC

A dedicated tool exist to configure Log station (named PC NTTD).


A “How do I” is available in Online Help inside MyTEAM on Scheduled Simu page
Please contact MyTEAM support to obtain access for this management tool.

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L. DATA MANAGEMENT

I. Certificate Manager

1. Certificate Sentence

The certificate sentences are defined for a couple (Course Type / Certificate Type).
Each couple can call two sentences.

i. How to Access to the Certificate Sentence List

 From the Referential window:

Click on the Certificate Sentence


tile.

ii. Certificate Sentence List

- TOOLS
o Add: allows adding a new line.
o Export: allows exporting the grid.
o Columns: allows adding / removing the grid columns.
GRID TOOLS:

: allows editing the sentence.

: allows removing the sentence.

: allows validating of the sentence update.

: allows cancelling the last modification.

The certificate sentence can also be updated by the Course Catalog Manager from the
course type form.

2. Certificate Template

i. How to Access to the Certificate Template List

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 From the Referential window:

Click on the Certificate Template


tile.

ii. Certificate Template List

- TOOLS
o Add: allows opening an empty certificate template form.
o Detail: allows opening the selected certificate template form in read-only.
o Edit: allows opening the selected certificate template form in edit-mode.
o Delete: allows removing the selected certificate template.
A certificate template can be removed only if it not used.

o Export: allows exporting the grid.


o Columns: allows adding / removing the grid columns.

iii. Certificate Template Form

- TOOLS
o Back: allows returning to the certificate template list.
o Save: allows saving the modifications.
- COURSES TYPES TAB
This tab is only for information. It allows remembering the course types concerned by this
template.

o Add: allows adding a new line.


o Save: allows saving the modifications.
o Cancel All: allows undoing the last modifications done on the entire grid.

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: Allows removing the line.

: Allows undoing the last actions done on this line.


- EDITOR TAB

o Load Tag: allows adding a tag. MyTEAM will automatically replace it by the
good information during the certificate generation.
o [CERT_CONTENT] or [TAG_SENTENCE_2]: allows calling the correct
certificate sentence.

Modify the template thanks the office tools or with the html tool

3. Certificate Type

i. How to Access to the Certificate Type List

 From the Referential window:

Click on the Certificate Template


tile.

ii. Certificate Type List

- TOOLS
o Export: allows exporting the grid.
o Columns: allows adding / removing the grid columns.

4. Certificate History

i. How to Access to the Edited Certificate History

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 From the Left Menu:

Click on the PREPARE/EXECUTE section.

 From the PREPARE/EXECUTE section:

Open the Certificates list on the top right corner.

ii. Certificate History List

- TOOLS
o Export: allows exporting the grid.
o Columns: allows adding / removing the grid columns.
- SHORTCUT
o Certificates: access to the certificates list.
o Seats: access to the seat list.
o Trainee Activity: access to the trainee activity list.

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II. Competence Manager

1. How to access to the competences List

 From the Referential window:

Click on the Competence tile.

2. Competence List

- TOOLS
o Detail: allows opening the selected competence form in read-only.
o xport: allows exporting the grid.
o Columns: allows adding / removing the grid columns.
- GRID SYMBOL

o : symbolize a complex competence.

3. Elementary Competence Form

The elementary competences are used to calculate the complex ones. They can be assigned
to the instructors.

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- TOOLS
o Back: allows returning to the competence list.
- FIELDS
o Used In Schedule: allows requiring this competence in a teaching unit.
- DETAILS TAB
FIELDS:
Thresholds: allows displaying an alarm panel when an instructor’s competence is going to be
expired.
- DEFINITION TAB

TABS:
Manufacturer, Domain, Aircraft Type: allows defining the competence applicability.

4. Complex Competence Form

- TOOLS
o Back: allows returning to the competence list.
- FIELDS
o Used In Schedule: allows requiring this competence in a teaching unit.
- DETAILS TAB
FIELDS:
Complex expression: allows compiling other competences (elementary and complex) thanks
to the tools “AND”, “OR” and the parenthesis.
Thresholds: allows displaying an alarm panel when an instructor’s competence is going to be
expired.

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III. Course Catalog Manager

1. Course Types Management

i. How to Access to the Course Types

 From the Left Menu:

Click on the COURSE section.

 From the PREPARE/EXECUTE section:

Open the Course Type list on the top right corner.

ii. Course Type List

- TOOLS
o Detail: allows opening the selected course type form in read-only.
o Edit: allows opening the selected course type form in edit-mode.
o Delete: allows removing the selected course types.
o Export: allows exporting the course type grid.
o Columns: allows adding / removing the grid columns.
o Update Prices: allows updating the prices.
The updated price will be not taken in account in the courses
already scheduled.

- SHORTCUT
o Course Template: access to the course template list.
o Course Type: access to the course type list.

iii. Course Type Form

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- TOOLS
o Back: allows returning to the course type list.
o Save: allows saving the modifications.
The course type form is initially build in MyControlTower.
Some fields can be updated in MyTEAM as checklist content, remark and prices.

- DETAILS TAB:

- PRICE TAB

The updated prices will be not taken in account in the course already scheduled.

- FOOTPRINT TAB:

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GRID TOOLS:
Export: allows exporting the footprint grid.

: Allows removing the line.

: Allows undoing the last actions done on this line.


FIELDS:
Scope: allows defining if the session is private or if it is possible to share the resources. When
the session is shareable, the conflicts are not calculated.
- CERTIFICATES TAB

The certificate sentence can also be updated by the Certificate Manager in the referential
from MyControlTower.
GRID TOOLS:
Columns: allows adding / removing the grid columns.
- HISTORY TAB

This tab shows all the modifications saved on the course type since its creation. The modified
fields have mostly applied in MyControlTower.

2. Teaching Unit Management

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i. How to Access to the Teaching Units

 From the Left Menu:

Click on the REFERENTIAL section.

 From the REFERENTIAL section:

Open the Teaching Unit tile.

The Teaching Units are initially added from


MyControlTower.

ii. Teaching Unit List

- TOOLS
o Export: allows exporting the teaching unit grid.
o Columns: allows adding / removing the grid columns.

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IV. Referential Manager

1. How to Access to the referential tiles

 From the Left Menu:

Click on the REFERENTIAL section.

 From the REFERENTIAL section:

Open the wanted tile.

Some tiles are initially created in MyControlTower and


some in MyTEAM (when “Add” and “Update” button are
present).

Depending of rights in MyTEAM, not every tiles are


accessible.

2. Aircraft Family

- TOOLS
o Export: allows exporting the aircraft family grid.
o Columns: allows adding / removing the grid columns.

3. Aircraft Manufacturer

- TOOLS
o Export: allows exporting the aircraft manufacturer grid.
o Columns: allows adding / removing the grid columns.

4. Aircraft Type

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- TOOLS
o Export: allows exporting the aircraft type grid.
o Columns: allows adding / removing the grid columns.
o Logo: allows adding an aircraft logo
GRID TOOLS:

: allows editing the aircraft type information.

: allows validating of the aircraft type information update.

: allows cancelling the last modification.

5. Airworthiness Authority

- TOOLS
o Export: allows exporting the airworthiness authority grid.
o Columns: allows adding / removing the grid columns.

6. Country

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- TOOLS
o Export: allows exporting the country grid.
o Columns: allows adding / removing the grid columns.

7. Course Type Family

- TOOLS
o Export: allows exporting the course type family grid.
o Columns: allows adding / removing the grid columns.

8. Currency

- TOOLS
o Add: allows adding a new currency.
o Export: allows exporting the currency grid.
o Columns: allows adding / removing the grid columns.
GRID TOOLS:

: allows editing the currency information.

: allows removing the currency.

: allows validating of the currency information update.

: allows cancelling the last modification.

9. Customer Type

The customer type is used to group the customer following criteria.

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- TOOLS
o Add: allows adding a new customer type.
o Export: allows exporting the customer type grid.
o Columns: allows adding / removing the grid columns.
GRID TOOLS:

: allows editing the customer type information.

: allows removing the customer type.

: allows validating of the customer type information update.

: allows cancelling the last modification.

10. Document Type

- TOOLS
o Add: allows adding a new document type.
o Export: allows exporting the document type grid.
o Columns: allows adding / removing the grid columns.
GRID TOOLS:

: allows editing the document type information.

: allows removing the document type.

: allows validating of the document type information update.

: allows cancelling the last modification.

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11. Domain

- TOOLS
o Export: allows exporting the domain grid.
o Columns: allows adding / removing the grid columns.

12. Engine Manufacturer

- TOOLS
o Export: allows exporting the engine manufacturer grid.
o Columns: allows adding / removing the grid columns.

13. Equipment Configuration

- TOOLS
o Add: allows adding a new equipment configuration.
o Export: allows exporting the equipment configuration grid.
o Columns: allows adding / removing the grid columns.
GRID TOOLS:

: allows editing the equipment configuration information.

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: allows removing the equipment configuration.

: allows validating of the equipment configuration information update.

: allows cancelling the last modification.

14. Instructor Origin

- TOOLS
o Export: allows exporting the instructor origin grid.
o Columns: allows adding / removing the grid columns.
GRID TOOLS:

: allows editing the instructor origin information.

: allows validating of the instructor origin information update.

: allows cancelling the last modification.

15. Instructor Role

- TOOLS
o Export: allows exporting the instructor role grid.
o Columns: allows adding / removing the grid columns.
GRID TOOLS:

: allows editing the instructor role information.

: allows validating of the instructor role information update.

: allows cancelling the last modification.

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FIELDS:
Is Required Instructor: allows coloring the box if an instructor with this role is missing.
Is Contact Day Applicable: allows counting a contact day to an instructor if the role is
considered as a contact day.

16. Location

- TOOLS
o Add: allows adding a new location.
o Export: allows exporting the location grid.
o Columns: allows adding / removing the grid columns.
GRID TOOLS:

: allows editing the location information.

: allows removing the location.

: allows validating of the location information update.

: allows cancelling the last modification.

17. Network Partner

- TOOLS
o Add: allows adding a new network partner.
o Export: allows exporting the network partner grid.
o Columns: allows adding / removing the grid columns.
GRID TOOLS:

: allows editing the network partner information.

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: allows removing the network partner.

: allows validating of the network partner information update.

: allows cancelling the last modification.

18. Package Offers

There are three Package Offers:

o Standard
o P1: Premium package with hotel accommodation and transport.
o P2: Transport package with only transport.
- TOOLS
Add: allows adding a new payment method.
Export: allows exporting the payment method grid.
Columns: allows adding / removing the grid columns.
GRID TOOLS:

: allows editing the payment method information.

: allows removing the payment method.

: allows validating of the payment method information update.

: allows cancelling the last modification.

19. Payment Method

- TOOLS
o Add: allows adding a new payment method.
o Export: allows exporting the payment method grid.

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o Columns: allows adding / removing the grid columns.


GRID TOOLS:

: allows editing the payment method information.

: allows removing the payment method.

: allows validating of the payment method information update.

: allows cancelling the last modification.

If the payment method is an additional type, the price is automatically filled in the
proposal following the price information available in the course type.

20. Region

- TOOLS
o Export: allows exporting the region grid.
o Columns: allows adding / removing the grid columns.
GRID TOOLS:

: allows editing the region information.

: allows validating of the region information update.

: allows cancelling the last modification.

21. Resource Type (Device Manager, Instructor Manager)

- TOOLS
o Export: allows exporting the resource type grid.
o Columns: allows adding / removing the grid columns.

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A physical resource is equipment; a human resource is an instructor.

22. Seat Role (Customer Care)

- TOOLS
o Add: allows adding a new seat role.
o Export: allows exporting the seat role grid.
o Columns: allows adding / removing the grid columns.
GRID TOOLS:

: allows editing the seat role information.

: allows removing the seat role.

: allows validating of the seat role information update.

: allows cancelling the last modification.

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M. ANNEX

I. How to find “How do I”

When you are opening MyTEAM, in each Menu you will find the symbol “question mark” :
It is the location of « How Do I ».

You will find “How Do I” of Planning only in the Planning Section.


Also, “How Do I” of DR Tool are located only in Device Management section.
It is the exact same way for each How Do I.

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II. List of “How do I”

1. Theme TPSM

o How to create or duplicate a request.pdf


o How to generate a commercial offer.pdf
o How to treat the answer of a customer.pdf
o How_to_treat_remedial.pdf

2. Theme PROPOSAL

o How to generate a proposal.pdf

3. Theme PLANNING

o How to consult a resource planning_V5.pdf


o How to assign/unassign an instructor to a course_V13.pdf
o How to see a conflict_V2.pdf

4. Theme COURSES

o How to create a course template.pdf


o How to create a course.pdf
o How_to_link_courses.pdf

5. Theme INSTRUCTOR

o How to consult my information.pdf

6. Theme INSTRUCTOR NOTIFICATION

o How to send instructor appointments.pdf

7. Theme MYTSAR

o How to create a TSAR_V5.pdf


o How to consult or edit a TSAR_V5.pdf

8. Theme TRAINEE

o How to add a trainee or update trainee’s information.pdf


o How to assign a trainee to a course.pdf

9. Theme CERTIFICATES

o How to generate trainee’s certificates.pdf

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10. Theme DEVICE MANAGEMENT

o How to create a maintenance plan_V3.pdf


o How to create a resource booking_V2.pdf
o How to create an equipment_V3.pdf
o How to create an instruction_V2.pdf
o How to generate a work order_V2.pdf
o How to generate equipment KPI_V2.pdf
o How to manage a maintenance location_V2.pdf
o How to manage an equipment_V2.pdf

11. Theme DR TOOL

o Awareness_DRTool_V1.0_March_2016.pdf
o How to tag training session with No DR to report - V1.pdf
o How to consult a DR_V1.pdf
o How to create a DR_V2.pdf
o How to manage a DR_V2.pdf

12. Theme FAVORITES

o How_to_manage_my_favorites.pdf

13. Theme PASSWORD

o How to change my password_V1.pdf


o How to save my password in the browser_V1.pdf

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