# Sensitivity: Internal Restricted

Questionnaire - Monitoring & Management

1. How many locations is your IT Infrastructure spread across?
2. What is the connectivity between these locations?
3. How many total target devices need to be monitored in each of these locations?
4. How many tool GUI users do you want for the different members who will be using the tool (ex.: Network Admin, Server A
5. How many network devices (switches, routers, firewalls, load balancers etc.) do you want to monitor for availability & per
6. How many stand-alone physical servers do you want to monitor for availability & performance?
7.                a. How many physical hosts (ESX, Hyper-V etc.) of virtualized servers do you want to monitor for availability & per
b. Approximately, how many guest VMs are running in each of these physical hosts?
8. Do you want to monitor the processes & services running on the servers?
a. If yes, then for how many servers is this required?
b. Also, what will be the total count (approximate) of processes + services per server?
9. Do you also want to monitor the availability & performance of wireless devices?
a. If yes, then how many:
                                                               i.      Access Controllers:
                                                             ii.      Access Points:
10. Do you want to monitor any cloud instances (AWS/Azure)?
a. If yes, confirm the count of instances.
11. Do you want to take backup of configuration files of your network devices?
a. If yes, then for how many devices?
b. Do you also want to upgrade target CLI-based network device firmware remotely from the tool GUI ?
c. Do you want to do Policy checks (ex.: Hardening Policies, PCI-DSS etc.) for these target CLI-based network devices ?
d. Do you want to use Automated Pre-Configured Scripts for day-to-day networking team task automation of CLI-based tar
e. Do you want to do Vulnerability Analysis of CLI-based target network devices depending on their firmware & make / mo
f. Do you want to audit remote SSH / Telnet sessions to your CLI-based target network devices ?
12. Do you want to collect system log messages for your critical devices?
a. If yes, then for how many devices?
13. How many applications & databases do you want to monitor for availability & performance?
a. Also, kindly provide their names & version numbers.
14. Do you want to monitor QoS parameters (Jitter, Latency, Packet Loss etc.) for some critical links?
a. If yes, then how many such links do you want to consider?
15. Do you want to monitor any URLs for reachability?
a. If yes, confirm the count of URL.
16. Do you want to analyze traffic flow based on IP addresses, applications & protocols?
a. If yes, then how many endpoints (desktops & laptops) are there in your network?
b. Kindy share your network diagram.
17. Do you want to monitor the availability of any other IP-based devices (ex.: IP Camera, IP Phone, IP-based display, IP-base
a. If yes, then what is the count of each of these devices?
18. Do you want High Availability ? (can be provided on additional cost)
a. Do you need HA in DC only ?
b. Do you also need DC to DR replication ?
c. Do you need both HA in DC + replication from DC to DR ?
19. Can you list down some of the challenges you are currently facing with customer’s existing monitoring system?
20. Can you provide some details about how are you currently managing your IT Infrastructure (ex.: current tools being used

# Sensitivity: Internal Restricted

 Response

ader etc.)?

# Sensitivity: Internal Restricted