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India’s First 5 Mode Solar Inverter

OFF GRID SOLAR PCU MANUAL

www.statconenergiaa.com
INTRODUCTION ................................................................................................................ 4
FEATURES ......................................................................................................................... 5
5 MODE PRIORITY SELECTION ........................................................................................................................ 5
MONITORING ................................................................................................................................................. 5
INDUSTRIAL GRADE INVERTER ....................................................................................................................... 5
PLUG N PLAY .................................................................................................................................................. 5

SAFETY ............................................................................................................................. 6
SYMBOL INDICATIONS: ............................................................................................................. 6
GENERAL SAFETY RULES: .......................................................................................................... 7
PRECAUTIONS DURING INSTALLATION &REPAIR: ...................................................................... 7
PRODUCT SAFEGUARDING:....................................................................................................... 8

INSTALLATION .................................................................................................................. 8
PACKAGE CONTENTS ................................................................................................................ 8
LOCATION AND PLACEMENT ..................................................................................................... 8
PCU................................................................................................................................................................. 8
BATTERY ......................................................................................................................................................... 9
PV ................................................................................................................................................................... 9

ELCTRICAL CONNECTIONS ......................................................................................................... 9


CONNECTION TO THE BATTERY ................................................................................................................... 10
CONNECTION TO AC SUPPLY IN ................................................................................................................... 10
CONNECTION OF SOLAR MODULES (PV): SOLAR IN .................................................................................... 10
CONNECTION OF LOAD: LOAD IN ................................................................................................................ 10

INSTRUCTIONS TO FOLLOW: ................................................................................................... 11


EARTHING: ................................................................................................................................................... 11

WIRING CHART AS PER IEC-3961-PART V ......................................................................... 12


STARTING UP THE PCU.................................................................................................... 12
DISPLAY.......................................................................................................................... 13
DISPLAY OVERVIEW................................................................................................................ 13
LED INDICATION: .......................................................................................................................................... 13

DISPLAY PARAMETERS............................................................................................................ 14
MENU SETTING ...................................................................................................................... 15
SETTING FLOW CHART ............................................................................................................ 16
PRIORITY MODES ................................................................................................................... 17

WORKING OF SYSTEM .................................................................................................... 18


FOR MODE: SOLAR>BATTERY>GRID ........................................................................................ 18

LOAD CHART & BATTERY SIZING ..................................................................................... 19


24V/1KVA .............................................................................................................................. 19
48V/2KVA .............................................................................................................................. 19

MAINTENANCE & TROUBLESHOOTING ............................................................................ 20


VISUAL INSPECTION ............................................................................................................... 20
CLEANING THE INVERTER EXTERNALLY.................................................................................... 20
BATTERY MAINTENANCE ........................................................................................................ 21
PV MAINTENANCE .................................................................................................................. 21

TROUBLESHOOTING ....................................................................................................... 21
GENERAL FAULTS ................................................................................................................... 25
1. INV. OUTPUT VOLTAGE IS NOT AVAILABLE ......................................................................................... 25
2. SOLAR CHARGING IS NOT AVAILABLE. ................................................................................................ 25
3.MAINS CHARGING IS NOT AVAILABLE ...................................................................................................... 26
4.OUTPUT FLUCTUATION ............................................................................................................................. 26
5.PV NOT CHARGING ................................................................................................................................... 27

WARRANTY CLAIMS........................................................................................................ 30
GUARANTEE CLAIMS ARE ONLY VALID FOR PRODUCT DEFECTS NOT RESULTING FROM ANY OF
THESE CIRCUMSTANCES: ........................................................................................................ 32

SERVICE .......................................................................................................................... 33
INTRODUCTION
Thank you for being a part of the Indian solar revolution and
buying a product that helps in sustainable development,
guarantees peace of mind and perhaps more importantly cuts a
major portion of your electricity bill.
The solar Power Conditioning Unit (PCU) gives you the most
savings through
Solar PV + Battery + Mains

Fig. LAYOUT OF SOLAR INVERTER

This owner’s manual is applicable to Off Grid Series Power


Conditioning Units:
FEATURES
 SEOG series of PCU’s are a complete solution for 230V AC,
50Hz power requirements.
5 MODE PRIORITY SELECTION
 Solar>Battery>Grid
 Solar> Grid>Battery
 Solar>Battery>Grid * (Intelligent Mode)
 Battery Extra Backup Mode
 Normal Home Inverter Mode
MONITORING
 Largest LCD Display in its class for great visuals.
 Inbuilt data logging capability up to 5 years.
 RS 232, GPRS, Wi-Fi remote monitoring available.
INDUSTRIAL GRADE INVERTER
 Designed for reliability against frequent grid variations.
 Transformer provides galvanic isolation & has a long life.
 Protective breakers at all inputs and outputs.
PLUG N PLAY
 Rewireable Inline plugs for AC input & output.
 Ideal for solar integrators due to ease of installation.
 Designed for hassle free commissioning.
SAFETY
SYMBOL INDICATIONS:
WARNING! ELECTRICAL SHOCK HAZARD.DO
NOT OPEN.NO USER SERVICEABLE PARTS
INSIDE. REFER SERVICING TO QUALIFIED
SERVICE PERSONNEL.

DANGER ELECTRICAL HAZARD. TURN OFF


POWER BEFORE SERVICING.

STOP MORE THAN ONE POWER SOURCE


SUPPLIES THIS EQUIPMENT

RISK OF FIRE

HIGH VOLTAGE

BURN HAZARD.TOUCHING THIS SURFACE


COULD RESULT IN BODILY INJURY. TO
REDUCE RISK OF INJURY ALLOW SURFACE TO
COOL BEFORE TOUCHING.
DANGER. INDICATES A HAZARDOUS
SITUATION WHICH, IF AVOIDED,WILL
RESULT IN DEATH OR SERIOUS INJURY
GENERAL SAFETY RULES:
 Installation, maintenance & repair should be done by trained
& experienced persons only.
 Disconnect the battery, grid, panel & load before any service
on the inverter to avoid electrocution.
 To disconnect the inverter, turn off the MCBs on the PCU &
remove the battery fuse holder.
 Use the PCU according to our instructions for operation.
 Metal bracelets, rings and other metal objects should be
removed before touching the PCU to avoid contact with
electricity carrying items.
 Dispose the battery through the Gov. Approved agencies only
as it contains lead and other harmful chemicals.
 Ensure that the Unit is out of reach of small children who may
be exposed to serious injuries otherwise.

PRECAUTIONS DURING INSTALLATION &REPAIR:


 Grounding of PCU & panel should be done prior to connecting
power.
 Before installation disconnect PV & Grid as they may start
automatically under certain conditions.
 Baking powder neutralizes battery acid electrolyte. Always
keep some handy.
 For disconnecting the battery first remove the negative
terminal to avoid the spark
 High voltage is present at the battery terminals even after the
inverter is shut down.
 Before working on the unit always be assured the charge is
discharged completely.
 Be careful while working with metal tools to avoid short
circuit
PRODUCT SAFEGUARDING:
 PCU should be placed in accordance with the given
instructions.
 Routine checks should be carried out to monitor the system
health.
 Keep ventilation holes on the unit always open.
 The system works well in areas where temperature does not
exceed the range between 0 ºC to 50 ºC.
 There should be no contact of the inside of the PCU with
liquid of any kind as it may result in a shorting of the circuit.
 Dust free areas are preferred otherwise the performance may
deteriorate over time resulting in a system failure.

INSTALLATION
PACKAGE CONTENTS
 PCU
 Manual
 Fuse(optional)
 Connection cable (optional)

LOCATION AND PLACEMENT


PCU
The inverter should be placed as: -
 In a well ventilated room
 With stationary nature of wall, base and roof
 Placed on a raised platform for better insulation from ground
 Gas cylinders, spray and other inflammable items should not
be placed near it
 Should not be placed in direct sunlight, near running water
or at excessive humidity location.
BATTERY
 Battery should be placed on a 3’’(Inch) ramp above from
ground
 Battery bank terminals should always be insulated to avoid
an electrical shock.
 Batteries should always we placed in a separate room to
avoid acidic fumes
 Length of cables from Battery to PCU should be kept to
minimum to avoid the losses. Cable sizing should also be
done keeping in mind to minimize the losses.
PV
 Place the solar panels(PV) in the direction of maximum
duration time of sun.
 There should not be shadow of any object on the panel
 Should be placed at sufficient height.
 Panels should be fixed properly.

ELCTRICAL CONNECTIONS

Fig. GENERAL ARRANGEMENT WITH CONNECTIONS


CONNECTION TO THE BATTERY
Connect the positive terminal of the battery to the 'BATT+' terminal.
Connect the -ve terminal of the Battery to the 'BATT-' terminal. Note
that when connecting the second cable to the battery a spark MAY
BE produced for an instant due to high current flowing in the PCU to
charge the capacitors.

CONNECTION TO AC SUPPLY IN
Note: Ensure that the Solar PCU MCB is not switched ON During the
following procedure keeping in mind the presence of high voltage at
AC output.
The AC terminals must be connected to the screw terminal AC MAINS.
For this, use a 3-core cable. Connections are marked as follows “AC
MAINS” then N for Neutral, L for Line or Active.

CONNECTION OF SOLAR MODULES (PV): SOLAR IN


The PV output must be connected to the screw type of terminal PV
INPUT.

CONNECTION OF LOAD: LOAD IN


The load input terminal must be connected to the screw terminal
load. For this, use a 3-core cable. Connections are marked as
follows "LOAD" then "L" for Line Terminal, "N" for Neutral
Terminal.
INSTRUCTIONS TO FOLLOW:
 Charge the batteries before first use.
 MCBs on the inverter should be OFF during connecting wires
to the PCU
 Use thimbles for proper connection of wire at screw terminals

Fig. THIMBLES AND THEIR CONNECTION


 It is advisable to have a proper earthing near your house or
solar panels.
EARTHING:
 Earthing of any equipment is required to ensure that the
chassis of the equipment is at ground potential & the user does
not experience any shock in case of contact.
 Earthing is also needed to provide protection to device from
lightening.
 Earthing kit contains rod & clay – salt mixture
 For earthing dig a 4-5 feet hole in ground and put the rod with
mixture and water.
 Connect the earth wire from house to clamp.

Fig. EARTHING
 For earthing of our solar power energy system, connect the
earth wire from PV panels and PCU to the common earthing of
house.
WIRING CHART AS PER IEC-3961-PART V
SINGLE PHASE AC/DC
S. NO WIRE CROSS SECTION AREA
(AMPERE)
1 1 12
2 1.5 16
3 2.5 22
4 4.0 29
5 6.0 37
6 10 51
7 16 68
8 25 86
9 35 110
10 50 145
11 70 215
12 95 260

STARTING UP THE PCU


 Check all the connections twice before starting the PCU.
 Battery terminals (+ve to +ve & -ve to –ve) are connected
tightly and properly.
 Load is connected properly.
 AC Mains is connected properly.
 PV is connected properly.
 After checking all the connections, Switch on the BATTERY
MCB first.
 After switching on the MCB, Display comes to life.
 Now switch on all the AC Mains MCB, Load MCB, and PV
MCB.Now PRESS the REBOOT switch(optional) provided on
the back of PCU system, an audio sound confirms the reboot
done.
 Select the Mode of the PCU by toggling it to either Inverter
Mode or UPS Mode.
 Now press the Power Button on the display for a few seconds
till the green LED comes ON.
 Your Inverter will start now.

SEE THE DISPLAY SECTION TO PROCEED FOR FURTHER SETTINGS


DISPLAY
DISPLAY OVERVIEW
 The flow diagram on the following page shows the basic
navigation of the display panel through the buttons provided:
namely INC DEC SET ENTER.

 The display comes to life as soon as the PCU is switched ON


and you can notice that the LOGO icon on the top right corner
starts blinking. This means that the communication is up and
running.

LED INDICATION:
o POWER: Power on
o INVERTER: Load on inverter
o SOLAR: Solar charging on
o GRID: Load / Charging on grid
o BATT.LOW: Battery low
o FAULT: Fault

PRESS BUTTON TO TURN ON YOUR PCU

AUTO MODE: The display automatically goes into auto mode as


soon as the unit is switched ON.
MANUAL MODE: Press KEY INC to put Auto Mode on hold and
now each parameter can be scrolled through one by one by
pressing INC KEY successively.
DISPLAY PARAMETERS
 BATTERY
 PV
 INVERTER
 GRID
MENU SETTING
 Long Press KEY SET to enter setting Mode.

MENU MODE: Press KEY INC successively to go in data mode,


User mode, Factory mode, reset and calibration mode. Press KEY
ENTER to exit this mode.

DATA MODE: Press KEY SET to enter in data mode when


displayed on screen.
 Press KEY SET to See Days Unit Consumption (KWh) Day
Wise Data.
 Press KEY SET to See Monthly Unit Consumption (KWh) Data.
 Press KEY SET to See Year Wise KWh Data.
 Press KEY ENTER to exit this mode.

USER MODE: Press KEY SET to enter in user mode when


displayed on screen.
 After entering in user mode it will show PC-UEr (3.4) and
dp–UEr (17.3), this indicates the PCU is in well working
condition. In case of different values contact to dealer.
 After this, it will show PCU rating of your system. i.e. 48-4
kVA.
 Press KEY INC to select your battery type(LN/VRLA/NI-CAD).
 Now press KEY SET to select battery capacity.
 Using KEYS INC/DEC we can change battery capacity.
 Press KEY SET to choose your priority mode
(S>G>B/S>B>G/G>S>B).
 Press KEY ENTER to save your settings. It will automatically
return to main menu.
FACTORY MODE: This mode is password protected. (Only for
trained personnel of company)
CALIBRATION MODE: This mode is password protected. (Only
for trained personnel of company)
SETTING FLOW CHART

USER MODE SETTINGS FOR BATTRY TYPE, BATTERY CAPACITY &


PRIORITY MODE MUST BE CHOSEN PROPERLY AS PER YOUR REQUIREMENT.
PRIORITY MODES
MODES MEANING WORKING

IT AUTOMATICALY
1. S-G-B S>G>B* SWITCHES TO BATTERY
(INTELLIGENT MODE) INSTEAD OF GRID WHEN
BATTERY IS CHARGED TO
SAVE ELECTRICITY BILL.
GENERALLY USED
DURING NIGHT WHEN
LOAD IS LESS.
S>G>B SOLAR > GRID > BATTERY
2. S-G-B
S>B>G SOLAR > BATTERY > GRID
3. S-B-G
WHEN GRID IS
4. S-B-G BATTERY EXTRA AVAILABLE IT IS USED TO
BACKUP CHARGE BATTERY TO
PROVIDE EXTRA BACKUP
& DURING GRID
FLUCTUATIONS THIS
MODE PROVIDES BACKUP
THROUGH BATTERY.

NORMAL HOME WHEN SOLAR IS NOT


5. G-S-B INVERTER AVAILABLE IT WILL
WORK AS A NORMAL
INVERTER
WORKING OF SYSTEM
FOR MODE: SOLAR>BATTERY>GRID
SOLAR GRID BATTERY AC LOAD BATTERY
SOURCE VOLTAGE ON STATUS
PV POWER < AC
<= NOMINAL +
LOAD POWER VOLTAGE
PV POWER > AC
> NOMINAL
LOAD POWER VOLTAGE
PV POWER > AC
> NOMINAL
LOAD POWER VOLTAGE
PV POWER < AC
<= NOMINAL +
LOAD POWER VOLTAGE
> NOMINAL
VOLTAGE
< NOMINAL NEITHER CHARGE
NOR DISCHARGE
VOLTAGE
< NOMINAL
VOLTAGE
(DISCHRAGED UPTO
70%)
< NOMINAL
VOLTAGE
< NOMINAL NEITHER CHARGE
VOLTAGE OFF NOR DISCHARGE

(DISCHRAGED UPTO
100%)

NOMINAL VOLTAGE: 24V/48V/96V/120V


LOAD CHART & BATTERY SIZING
PCU must be chosen as per your load, it affects the life of your
battery as well as PCU.

24V/1KVA
LOADS QUANTITY TOTALWATTS
15W 1+1+1 45W

40W 1+1+1 120W

60W 1+1+1 180W


150W 1 150W
495 W
BATTERY SIZING: 12V X 2 = 24V

60Ah X 2 = 120Ah
48V/2KVA
LOADS QUANTITY TOTAL WATTS
15W 2+2+2+2 120W

40W 2+2+2 240W


60W 2+2+2 360W
150W 2 300W
1020 W
BATTERY SIZING: 12V X 4 = 48V

50Ah X 4 = 200Ah
*These ratings are based on assumption of load rating, battery rating, consumption of power by
battery for charging & operation of load for 1 hour.
MAINTENANCE & TROUBLESHOOTING

VISUAL INSPECTION

 Inspect the inverter and the cables for visible damage and
pay attention to the operating status display of the inverter.

 Before maintenance, please must disconnect AC and DC to


avoid risk of electronic shock.

 In case of any damage, notify your installer. Repairs may


only be carried out by authorised electricians.

PLEASE CARRY OUT VISUAL INSPECTION AT LEAST ONCE OR TWICE


A YEAR.

CLEANING THE INVERTER EXTERNALLY

 Only use completely dry objects to clean the inverter.

 Only the exterior of the inverter should be cleaned.

 Use a soft brush to remove dust from the fan cover and from
the top side of the inverter on a regular basis.

LETHAL VOLTAGES ARE STILL PRESENT IN THE TERMINALS AND


CABLES OF THE INVERTER EVEN AFTER THE INVERTER HAS BEEN
SWITCHED OFF AND DISCONNECTED.
BATTERY MAINTENANCE
 Batteries should not be discharged more than 50% of their
capacity on a regular basis. Under extreme conditions (such
as a severe storm or a long utility outage), cycling to a
discharge level of 80% is acceptable.
 Totally discharging a battery may result in permanent
damage and reduced life. Our Inverters limit the Depth of
 Discharge to 60% to prolong the life of the batteries and
save on battery costs in the long run.

PV MAINTENANCE
 PV Panel surface should be clean.
 PV panel should be replaced in case of any damage of upper
layer (Non reflective layer).
 PV panel should be checked regularly to ensure that it is
receiving maximum sunlight.

TROUBLESHOOTING

PRESS KEY “ENTER” WHILE IN AUTO MODE TO SEE THE FAULT


INDICATION IN PCU.

 FAULT *0 (SYSTEM TRIP): This fault may occur due to


different reasons of accompanied faults or may be due to
internal issues in PCU.
REMEDY:
 Check the other faults indicated with FAULT *0 and
refer their remedies.
In case of any other reason Contact to service engineer.
 FAULT*1 (INVETER OUTPUT UNDER VOLTAGE /INV
OUTPUT BAD): This fault may occur due to improper output
of inverter.

REMEDY:
 Check all connections of your PCU.
In case of any other reason Contact to service engineer.

 FAULT*2 (INVERTER OVERVOLTAGE): This fault occurs


due to internal fault of PCU or due to wrong calibration of
PCU during manufacturing.

REMEDY:
Contact to service engineer.

 FAULT*3 (BATTERY UNDERVOLTAGE): This fault may


occur due to loose connection of your battery or due to deep
discharging of battery: The other reason of this fault may be
due to use battery of different rating from PCU.

REMEDY:
 Check the connections of your battery.
 Check the Settings of your PCU in USER mode.
 Check the battery voltage.
 Change the battery if required.
In case of any other reason Contact to service engineer.

 FAULT*4 (BATTERY OVERERVOLTAGE): This fault may


occur due to exceeding the battery voltage from your PCU
rating.

REMEDY:
 Choose the battery as per your inverter rating and load.
In case of any other reason Contact to service engineer.
 FAULT*5 (SYSTEM OVERTEMPERATURE): This fault
occurs due to overheating of PCU than its nominal range. It
may be due to fan failure or placing of PCU in unsuitable
environment.

REMEDY:
 Check the fans of your PCU .
 Change the location of PCU to suitable environment.
 Check the ventilation holes of PCU. They should not be
blocked.
In case of any other reason Contact to service engineer.

 FAULT*6 (TCS_FAIL): Contact to service engineer.

 FAULT*7 (SOLAR OVERLOAD): This fault may occur due to


exceeding the LOAD from nominal range of your PCU or due
to connecting the PV panel of lower rating from the
suggested rating of your PCU.

REMEDY:
 Check the PV rating .
 Check if load is exceeding the limit of PCU.
 Check the Battery Ah setting in USER mode. (It must be as
per your battery specification.)

In case of any other reason Contact to service engineer.

 FAULT*8 (SOLAR OVERVOLTAGE): This fault may occur


due to exceeding the PV output from nominal range of your
PCU.

REMEDY:
 Check the PV output (It must be as per your PCU specification).

In case of any other reason Contact to service engineer.


 FAULT*9 (SYSTEM OVERVLOAD): This fault may occur due
to exceeding the load from PCU rating.

REMEDY:
 Check the total load you are connecting to your PCU. (It
should not exceed the nominal limit of PCU)

In case of any other reason Contact to service engineer.

 FAULT*A (BAT_UNDER_ALARM): This fault may occur due


to low voltage of battery. (It may be due to discharging of
battery or battery damage).
It may occur due to loose connection of battery terminals.

REMEDY:
 Check the battery voltage and battery connections.
In case of any other reason Contact to service engineer.

 FAULT*B (MAINS UNDER FREQUENCY): This fault may


occur due to improper frequency of mains.

REMEDY:
 Check the mains supply.

In case of any other reason Contact to service engineer.

 FAULT*C (MAINS OVER FREQUENCY): This fault may


occur due to improper frequency of mains.

REMEDY:
 Check the mains supply.
In case of any other reason Contact to service engineer.

 FAULT*D (SYSTEM SHORT CIRCUIT): This fault may occur


due to short circuiting of output terminals of PCU or due to
fault in your load.
REMEDY:
 Switch off the load MCB and check the load terminals
and load.
In case of any other reason Contact to service engineer.

GENERAL FAULTS

1. INV. OUTPUT VOLTAGE IS NOT AVAILABLE

CAUSE REMEDY
Input DC Voltage is not Available Make it available first.

MCB switch is kept in OFF Check the position of MCB and keep
position. it at ON position

Battery connected in reverse Check the Battery connection


Polarity polarity.
ON/OFF switch is kept in Check the position of ON/OFF
OFF position. switch and keep it at ON position.
System is trip DC under voltage Assures input DC range is above the
condition. DC under voltage cut Setting

2. SOLAR CHARGING IS NOT AVAILABLE.

CAUSE REMEDY
PV Voltage is not available Make it available first

PV MCB switch is kept in OFF Check the position of PV MCB


position and keep it at ON position
ON/OFF switch is kept in OFF Check the position of ON/OFF
position switch and keep it at ON
position.

PV is connected in reverse Check the PV connection


polarity. polarity
Check the Input PV range is Input PV range should be within
within the specified range the specified range.

3.MAINS CHARGING IS NOT AVAILABLE

CAUSE REMEDY
Mains MCB switch is kept in Check the position of Mains MCB and
OFF position. keep it at ON position

ON/OFF switch is kept in OFF Check the position of ON/OFF switch


position and keep it at ON position

Relay and contactors may be Check relay and contactors are


Faulty operated

Mains Voltage is not Make it available first


available.

4.OUTPUT FLUCTUATION

CAUSE REMEDY
Inappropriate connection of Tightly and correctly connect the
Output terminal. output terminals
5.PV NOT CHARGING

CAUSE REMEDY
Inappropriate connection of PV Tightly and correctly connect
the output terminals

Inappropriate settings of user Settings should be proper


mode.

Overload (load more than PV Load should not exceed the PV


capacity) capacity
WARRANTY CLAIMS
 Statcon Energiaa Pvt. Ltd warrants to the original purchaser
provided the product is still in possession of used by the
original purchaser from the date of purchase.
 The warranty stands on all parts (except LEDs, switches and
external body) for SEOG Series Solar PCU.
 The warranty will be automatically terminated on the expiry of
the warranty period, even in case of SEOG Series Solar PCU not
being in use in the specified period.
 This warranty is valid only if the authorized dealer/
Manufacturer duly signs it.
 Warranty in case of defects caused by household pets, rats,
cockroaches or other animals or insects is invalid.
 The purchaser shall intimate any change of address to the
concerned Authorized Service Centre & warranty will be
applicable only after the inspection of the unit & clearance of
condition by Authorized Service Centre personnel.
 The warranty will be invalidated if defects arising in company’s
opinion by reasons of accident, abuse, misuse, neglect,
improper installation (if not undertaken by the company or its
representative), fire, flood, other acts of GOD, natural
calamities and any other unauthorized repairs done or carried
out will have to be borne by the purchaser. Services given for
the same will be paid service.
 The company will not be held liable in any condition for any
loss or injury or damage caused to life or property or death and
disability caused to any form of life for any reason whatsoever.
 The warranty will not apply if the original seals are found
broken or tampered with.
 Free service under the terms of warranty will be provided only
by authorized representatives / dealers of the company
anywhere in India.
 The company expressly denies the right of any person to incur
or assure for it any other liability or obligation in connection
with the sale of SEOG Series Solar PCU.
 Claims if any, to this warranty shall be made only before courts
having jurisdiction in New Delhi.
 Register your product or launch online complaints at
www.statconenergiaa.com for prompt after sales service.
 The product guarantee period for SEOG Series Solar PCU is 24
months from invoicing date to end customer, with proof of
invoice (max. 27 months from Energiaa’s invoice to
Distributor/Customer).
 Consumable wearing items in the products like string fuses,
SPD, MOV, switches, plugs, door locks and sockets are excluded
from guarantee and will be replaced on a pre-defined
chargeable basis.
 The guarantee is valid only for end customers residing in India
and within a 100 km radius of the distributor purchased from,
unless a written letter or mail by the manufacturer is provided
for longer distances. Places covered under warranty are listed
out in the servicing section of the website.
 If within the guarantee period a product exhibits a defect which
compromises functioning of the product (a guarantee claim),
Energiaa will, at its discretion, either repair the product at the
premises or replace (if deemed necessary by the manufacturer)
with a used or new one, of equivalent type and age. Purely
aesthetic defects which have no effect on product functionality
or operability are not covered by the guarantee.
 Repairs are performed at site for ratings = > 5 kVA.
 If the product is to be repaired at the end customer’s premises,
the guarantee covers related travel costs for Energiaa’s service
personnel.
 For a guarantee claim to be valid, the warranty card of the
respective product bearing the date of manufacturing /
purchase must be fully legible, the guarantee seal undamaged
and the end customer Invoice must be available.
 The end user first needs to log a complaint online at
http://www.statconenergiaa.com/service support, describing
the error in detail and sends the form to the Energiaa Solar
Support Team.
 If ENERGIAA decides that a defective product is to be repaired
at the end customer’s premises, ENERGIAA arranges the repair
date with the customer. ENERGIAA then sends out an
authorized service engineer to the customer’s premises at the
arranged date and time.
GUARANTEE CLAIMS ARE ONLY VALID FOR PRODUCT DEFECTS NOT
RESULTING FROM ANY OF THESE CIRCUMSTANCES:

1. Force majeure (in particular storm damage, lightning, fire,


thunderstorm, flood etc.)
2. Incorrect use or operation / installation and commissioning
(for example: loose connections of AC and DC wires, unclean
panels, Fluctuating or low voltage from grid, Overload at
customer end, Improper String connection, angle of panels, low
gravity of batteries).
3. Failure to comply with the operating, installation and/or
maintenance manual
4. Incorrect ventilation and cooling
5. Heavy soiling with dirt or dust
6. Transport damage
7. Changes to the product or repair attempts without prior
approval from Statcon ENERGIAA
8. Failure to comply with the applicable safety regulations.

For more detail of PCU working visit our website and


Watch presentation slide.
www.statconenergiaa.com/downloads
SERVICE

 If you need help solving a technical problem with one of our


products, please contact our service hotline.

Please visit our website for more information:


www.statconenergiaa.com

B-81 Sector-63 Noida G.B. Nagar 201307 Uttar Pradesh India


Ph.: +91 120 3891600 | 11, Fax: +91 120 4308507
Email: info@statconenergiaa.com
©2017 Statcon Energiaa.
All Right Reserved www.statconenergiaa.com
Statcon Energiaa Pvt. Ltd.
AVAILABLE PRODUCTS VARIANTS FOR SOLAR APPLICATIONS

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3 Phase Central Grid Tie Inverters Intelligent String Monitoring Units
1/3 Phase Hybrid Solar Inverter Array Junction/Combiner Boxes
3 Phase String Inverters Energy Storage Systems

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www.statconenergiaa.com

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