Professional Documents
Culture Documents
(i) By identifying all the questions that could be collected relating to the business
(ii) By determining what further information needs to be gathered to answer all the
questions
(iii) By comparing various alternatives
(iv) By making a decision on each question
(v) By involving experts
Sources of information for a business plan
(i) From the customers
(ii) From the consumers
(iii) From suppliers
(iv) From carrying out a survey
(v) From your trainer/consultant/mentor
Presented by…………
Admission Number
Presented to……………… (Name of the Institution)
Date
ii.Declaration
I hereby declare that the business plan is my original work and that it has not been presented for
the award of a degree or diploma to any institution.
Name …………………………………………………………..
Admin No ……………………………………………………...
Signature ……………………….. Date ………………………
Supervisor Name……………………………………………….
Signature ……………………….. Date ……………………….
iii.Acknowledgement
Acknowledge: Lectures, Institutions and employer for their financial and moral support.
I wish to acknowledge the following people who assisted me in ensuring that the business project
report was successfully done
iv.Dedication
You dedicate to the relevant person(s) or institution. The dedication is normally short probably a
sentence or two
Expresses the heartfelt honor or sweet words that has been special to the life of a project writer.
v.Table of Contents
A table of contents is an organized listing of your document's chapters, sections and, often,
figures, clearly labeled by page number. ... The table of contents should list all front matter,
main content and back matter, including the headings and page numbers of all chapters and the
bibliography.
It takes some effort to do a good summary, so if you don’t have a business use for the summary,
don’t do it.
It should include:
i. Business description
ii. Marketing plan
iii. Marketing and organizational plan
iv. Production and operational plan
v. Financial plan
vi. Critical risk analysis
2.2 Market share/size: This is the amount of unit sales e.g. what is your estimated expected
sales in units per month, quarterly or even yearly. In estimating the market size, an entrepreneur
needs to list down the businesses selling similar products in the market.
2.3 Competition
As an entrepreneur, one should keep an eye on the other competitors in the market and;
Consider what they are doing
Analyze factors that have contributed to their success or failure
Determine if there are gaps to be filled
Determine your competitors’ potential and their size in terms of assets, sales volume and
market share
Determine the strengths and weaknesses of the competitors
Plan to capitalize on the weaknesses of the competitors
Distribution Strategy
How to get your products to reach your customers e.g. through sales representatives,
wholesalers or distributors
What means of transport to use e.g. road, rail, air etc.
How much the chosen means of transport costs you per month or for a given period of
time
What specific distribution problems to anticipate
How to solve the problems anticipated
3.1Organization structure: This is a system that outlines the various levels in the organization.
It also shows the direction of the communication in the organization. Draw the a chart for your
business
Organization chart
Managing Director
Human Resource
Manager
This chart does not include all the levels of workers in an organization
3.2 Management team: Any business or organization should include the following in its
operation.
3.2.1 Owner manager and members of the management e.g. Human Resource Manager,
Managing Director, Production Manager, Marketing Manager, Finance Manager etc.
A description of each of the above managers should be stated to include;
Duties and responsibilities
Academic qualifications depending on the nature of business
Work experience
3.2.2 Key personnel. This comprises of the key staff other than the managers
3.2.3 Other personnel: this will include other employees who are not in the management team
e.g. Accountant, Sales Representative, and Security Officer Etc. A description of their academic
qualifications, duties and number of employees should be included.
3, 3.1Recruitment
One need to describe how managers and other personnel will be recruited. For the management
team, one can use the following ways/methods;
Poaching
Advertisement
Recruitment agencies
Word of mouths
3.3.2Training
Induction training should be given to the newly employed staff and also for those who are
promoted
On the job training should also be given
Off the job training that include workshops and seminars for the staff
3.3.3 Promotion
Promotion of personnel should be based on evaluation/merit, after training and attaining
qualifications and experience.
3.4.1 Remuneration refers to a package/salary that an employee gets at the end of the month
while
3.4.2 Incentives are packages given to an employee to motivate or encourage them to work e.g.
bonuses, commission, lunch, tea, overtime allowance.
4.0 Production planning is the act of developing a guide for the design and production of a
given product or service. It helps organizations make the production process as efficient as
possible.
Production planning is important because it creates an efficient process for production according
to customer and organizational needs. It optimizes both customer-dependent processes -- such as
on-time delivery -- and customer-independent processes, such as production cycle time.
A good production plan minimizes lead time, which is the amount of time that passes between
the placing of an order and the completion and delivery of that order.
4.4.1 Legal services – these services will be required when writing contracts, drafting legal
letters, interpreting labor laws and employment.
Indicate the legal firm and the lawyers.
Indicate the registered office.
4.4.2 Licenses: any business needs a license in order to start trading. One should think where to
get the license and how much it will cost. State the purpose of the trading license. te who will be
your consultant and the kind of advice expected as far as the business is concerned.
4.4.3 Permits: a permit is also a necessity depending on the nature of the business e.g. milk
business will need a permit from Kenya Dairy Board, for beer – Kenya Liquor Licensing Board,
for school – the Ministry of Education or District Education Board.
4.4.4 By-Laws: the business will need to comply with the by-laws issued by: county council,
municipal council or city council for it to run smoothly.
FINANCIAL PLAN
The financial plan comprises analyzing financial requirements or business and developing
financial plans.
Objectives of financial plan
Maintain a healthy liquidity position throughout the trading period
Maintain return on owners’ equity e.g. at 25%
Realize a steady growth on income throughout the period
Maintain and control expenses
Maintain an effective accounting system
Financial Assumptions
The expenses are expected to rise by for example 5% as business operations expand
Creditors are to be increased by a certain percentage per year
Debtors are to increase by a certain percentage per year
Net profit is expected to increase by a certain percentage per annum
Net profit realized would be ploughed back to the business so as to expand the business.
5.1Pre-operational costs: - this is the cost incurred before the start of a business
Common examples of pre-operating expenses include:
Recruitment and training of staff before opening.
Market research.
Site visits.
Regulatory expenses (e.g. permits, licenses)
Administrative expenses (e.g. office rental, stationery)
Tuition for training programs, seminars, and other educational services.
The statement of cash flows, or the cash flow statement (CFS), is a financial statement that
summarizes the amount of cash and cash equivalents entering and leaving a company. Like the
income statement, it also measures the performance of a company over a period of time.
However, it differs because it is not as easily manipulated by the timing of non-cash transactions.
It entails calculating and examining the margin of safety for an entity based on the revenues
collected and associated costs. In other words, the analysis shows how many sales it takes to pay
for the cost of doing business.
To calculate the break-even point in units use the formula: Break-Even point (units) = Fixed
Costs ÷ (Sales price per unit – Variable costs per unit) or in sales dollars using the formula:
Break-Even point (sales dollars) = Fixed Costs ÷ Contribution Margin.
Define the type of funding that will suit your business: debt/equity, or non-traditional financing.
Clearly state how the capital will be obtained; from whom, how much, and terms.
It refers to the specific mix of debt and equity used to finance a company's assets and
operations. ... A company's capital structure is the result of such financing decisions that may be
guided by capital structure policies or targets set by management and the board.
2. Compliance Risk –the need to comply with laws, regulations, standards and codes of practice.
Are you complying with all the necessary laws and regulations that apply to your business?
Laws change all the time, and there’s always a risk that you’ll face additional regulations in the
future. And as your own business expands, you might find yourself needing to comply with new
rules that didn’t apply to you before.
3. Financial Risk –financial transactions, systems and structure of your business. Most
categories of risk have a financial impact, in terms of extra costs or lost revenue. Financial risk
refers specifically to the money flowing in and out of your business, and the possibility of a
sudden financial loss. For example, let’s say that a large proportion of your revenue comes from
a single large client, and you extend 60 days credit to that client. In that case, you have a
significant financial risk. If that customer is unable to pay, or delays payment for whatever
reason, then your business is in big trouble. Having a lot of debt also increases your financial
risk, particularly if a lot of it is short-term debt that’s due in the near future.
4. Operational Risk –your operational and administrative procedures. i.e. an unexpected failure
in your company’s day-to-day operations. It could be a technical failure, like a server outage, or
it could be caused by your people or processes. In some cases, operational risk has more than one
cause. For example, consider the risk that one of your employees writes the wrong amount on a
check, paying out $100,000 instead of $10,000 from your account. That’s a “people” failure, but
also a “process” failure. It could have been prevented by having a more secure payment process,
for example having a second member of staff authorize every major payment, or using an
electronic system that would flag unusual amounts for review.
In some cases, operational risk can also stem from events outside your control, such as a natural
disaster, or a power cut, or a problem with your website host. Anything that interrupts your
company’s core operations comes under the category of operational risk.
5. Reputational Risk –the character or goodwill of the business. If your reputation is damaged,
you’ll see an immediate loss of revenue, as customers become wary of doing business with you.
But there are other effects, too. Your employees may get demoralized and even decide to leave.
You may find it hard to hire good replacements, as potential candidates have heard about your
bad reputation and don’t want to join your firm. Suppliers may start to offer you less favorable
terms. Advertisers, sponsors or other partners may decide that they no longer want to be
associated with you.
Reputational risk can take the form of a major lawsuit, an embarrassing product recall, negative
publicity about you or your staff, or high-profile criticism of your products or services. And
these days, it doesn’t even take a major event to cause reputational damage; it could be a slow
death by a thousand negative tweets and online product reviews.
6. Environmental Risk –external events that the business has little control over such as
unfavorable weather or economic conditions. Employees should be familiar with the streets
leading in and out of the neighborhood on all sides of the place of business. Individuals should
keep sufficient fuel in their vehicles to drive out of and away from the area. Liability or property
and casualty insurance are often used to transfer the financial burden of location risks to a third-
party or a business insurance company.
Others include health and safety, project, equipment, security, technology, stakeholder
management and service delivery.
Risk Analysis is a process that helps you to identify and manage potential problems that could
undermine key business initiatives or projects. To carry out a Risk Analysis, you must first
identify the possible threats that you face, then estimate their likely impacts if they were to
happen, and finally estimate the likelihood that these threats will materialize.
i. When you're planning projects, to help you to anticipate and neutralize possible
problems.
ii. When you're deciding whether or not to move forward with a project.
iii. When you're improving safety and managing potential risks in the workplace.
iv. When you're preparing for events such as equipment or technology failure, theft, staff
sickness, or natural disasters.
v. When you're planning for changes in your environment, such as new competitors coming
into the market, or changes to government policy.
How to Use Risk Analysis
To carry out a risk analysis, follow these steps:
1. Identify risks
The first step to managing business risks is to identify what situations pose a risk to your
finances. Consider the damage a risk could have on your business. Then, think about your goals
and the rewards that could come out of taking the risk. Depending on your business, location,
and industry, risks will vary. These can come from many different sources. For instance, they
could be:
Human – Illness, death, injury, or other loss of a key individual.
Operational – Disruption to supplies and operations, loss of access to essential assets, or
failures in distribution.
Reputational – Loss of customer or employee confidence, or damage to market
reputation.
Procedural – Failures of accountability, internal systems, or controls, or from fraud.
Project – Going over budget, taking too long on key tasks, or experiencing issues with
product or service quality.
Financial – Business failure, stock market fluctuations, interest rate changes, or non-
availability of funding.
Technical – Advances in technology, or from technical failure.
Natural – Weather, natural disasters, or disease.
Political – Changes in tax, public opinion, government policy, or foreign influence.
Structural – Dangerous chemicals, poor lighting, falling boxes, or any situation where staff,
products, or technology can be harmed.
2: Document risks
Once you have a list of potential business risks, define them in a document. Develop a process to
weigh the effect of each risk. Look at how much damage the risk could potentially cause and
how hard it would be to recover. Set up a scoring system for risks, from mild to severe.
3: Appoint monitors
Identify individuals at your business who will keep an eye on and manage risks. The risk monitor
might be you, a partner, or an employee. Decide how risks should be reported and handled.
When you have procedures for risk management, issues can be taken care of smoothly.
4: Determine controls
After understanding potential risks, figure out controls you can use to reduce them. Look at
patterns over time to predict your income cycle. And, assess the impact risks have on your
business. Look at the significance of a risk as well as its likelihood of occurring at your business.
5: Review periodically
Your business risk assessment is not a one-time commitment. Review risk management
processes annually to see how you handle risks. Also, look out for new risks that might not have
been relevant in the previous assessment.
Risk Management
This is a process in which businesses identify, assess and treat risks that could potentially affect
their business operations.