NURS – 4634 Transitions – Leadership Interviews & Reflection – Clinical Activity

Name: Kaylee Kipp Date: 7/18/2022

Instructions:
1. Select 3 managers/leaders in your organization/agency to interview. Two of the interviews must be with nurses at
different leadership levels (Ex: Director, Manager, Charge Nurse, etc.). One interview must be with a non-nurse
leader/manager. (Ex: Ancillary department).
2. Record the name and title for each interviewee in the column title. ( J. Doe, RN, MSN; Title: Director of Oncology).
For the non-nurse manager, indicate their name and title. (M. Smith; Title: Radiology Manager).
3. Record the responses (clearly and briefly) in the table below. The areas in the table will expand as you type. This may take a
several pages.
4. Answer the remaining questions on this template and give specific examples/rationale as directed.
5. Upload the completed template to the Canvas assignment link by the due date/time.
 Questions for Leaders &
Managers
How long have you been in
your role?
As a leader/manager are
you concerned about quality
and safety? Explain and
describe briefly.
What are your greatest
challenges as a leader in this
organization?
Do you feel supported as
leader/ manager? How so?
Nurse Director, Manager or
Coordinator
Name: James Garland
Title: Administrative
Director of Perioperative
Services
I have been in this position
for 2 years.
Yes, I am worried on a
personal level as I have had
family members that have
had surgery in my OR.
These aren’t just people,
they are our community.
Charge Nurse
Name: Suzanne, RN, BSN
Title: Charge Nurse on 5
Dawson at CTMF
RN for 6 years, charge nurse
for 2 years.
Yes, with 40 and more
patients on the floor I am
always concerned about
getting rooms flipped and
ready to take new patients
from L&D. We must promote
quality care and teach the
new moms about safe ways
to take care of their children.
100% short staffing in the
hospital. It is hard to orient
nurses to the unit and give
them a full load when they
have never even worked our
unit.
Most of the time! I always
feel supported by my team,
but it is doctors/nurse
practitioners/nurses from
Non-Nurse Leader/Manager
Name: Dr. Kent Boozer
Title: Dentist at Boozer
Dental Works
I have been a dentist since
2002 and owned my own
practice since 2004.
Yes, as a dentist we must
make sure we keep a clean
office and sterilize all our
equipment well for the
patient’s safety. We also
must provide quality care to
each patient as well as
parent.
Keeping 50 staff members at
3 locations informed and
following the best data/new
science.
Yes, all my hygienists and
receptionists are extremely
supportive. Pediatricians
recommend me to their

What is the most rewarding
part of your role?
List three things that it takes
to be an effective leader?
What are two barriers you
face as a leader/ manager in
your current role?
other units that can be really
degrading to a leader.
Seeing new parents go home
with their babies every day.
Also, seeing my nurses
succeed underneath me and
feel confident in their care of
their patients while being
able to use me as a resource.
1. Be real with people, 4. Wanting to be a
no book answers, just leader
be a person 5. Being willing to step
2. Be present, staff back into being a
needs to see you floor nurse at any
3. Be dependable – moment to help with
follow through with any task
what you say you are 6. Not being above
going to do. anybody or anything
and giving it your all
1. Money 3. Short staffing
2. Staffing 4. Having to rush
training on
nurses/cross-training
nurses
5. Giving my nurses a
bigger patient load
patients, and we have a great
business model.
Helping the pediatric patients
become more comfortable
and look forward to going to
the dentist. As well as special
needs Fridays, which we
dedicate to only taking
special needs clients and
making sure they have the
best dental care.
7. Empathy
8. Understanding
9. Passion for what you
are doing.
6. COVID-19 Restrictions
on dentistry as of now
7. Staffing
shortage/people not
wanting to put in the
hours
 than I would like to

What advice would you give
to aspiring leaders/
managers in healthcare
today?
Leadership can be hard and
rewarding. Go for it, the road
is not easy, but well worth it.
Nursing is a great profession.
I wish I would have gotten
into it earlier in life. Don’t
ever say no and keep
learning always!
Never be afraid to go for your
dreams. Even if it is later in
life, there is still time, and
you can achieve your goals
with hard work and
motivation.

Does your department use a
shared governance model?
If so, how is this
demonstrated?
Yes, Christus uses a shared
governance model.
Yes, of course, our nurse
managers door is always
open, and she is always
asking genuinely to the
nurses how we can improve
the unit.
Yes, all the dentists at the
practice use shared
governance and make the
decisions as a team.

After completing the interviews with different leaders in your healthcare setting, answer the following questions in detail. Use your
Yoder-Wise text as needed for information and detail on terms, etc.

1. In reviewing leadership styles, are you more transactional or transformational? Give a specific example.

2. Provide ONE citation from our Yoder-Wise text that supports your predominant leadership style. Use correct APA format this
this citation and reference. Reference your paraphrased citations using chapter author(s), year, and page number(s).

3. How do you see yourself as a follower in your current clinical setting? Give a specific example.
4. Provide ONE citation from our Yoder-Wise text that supports your role as follower. Use correct APA format this this citation
and reference.
Reference your paraphrased citations using chapter author(s), year, and page number(s).

5. Of the leaders that you interviewed, who most reflects an effective leader? Give an example or rationale.
Identify at least 3 similarities and 3 differences of the healthcare leaders/managers you interviewed? Use the table below to record
your ideas. Be specific in your description of each similarity and difference. Give examples.

Similarities Differences
1. 1.

2. 2.

3. 3.