Criminology

Police Science and Law Enforcement

Developing Healthy Police Public Relationship

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Role Name Affiliation
Principal Investigator Prof. G.S. Bajpai Professor/ Registrar, NLU, New Delhi

Co-Principal Investigator

Paper Coordinator Dr. Mithilesh Narayan Assistant Professor, Sardar Patel

Bhatt University of Police, Security and
Criminal Justice, Jodhpur
Content Writer/Author Mrs. Sheetal Makhija Assistant Professor, Sardar Patel
University of Police, Security and
Criminal Justice, Jodhpur
Content Reviewer Dr. Deepshikha Agarwal Associate Professor
USLLS, GGS I P University,
Sector 16 C, Dwarka, Delhi

DESCRIPTION OF MODULE

Items Description of Module

Subject Name Criminology
Paper Name Police Science and Law Enforcement
Module Name/Title Developing Healthy Police Public Relationship

Module Id Crim/PSLE/XXX
Objectives Learning Outcome:
 To make the learners understand the Concept of Community
Policing;
 To make the learners understand the various possible ways to
make good police-public relations;
 To acquaint the learners with the functioning of police in
safeguard of human rights with cooperation from the community.

Prerequisites Developing Healthy Police Public Relationship

Key words Police, Human Rights, Community Police, Reform.

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 Developing Healthy Police Public Relationship

1. Introduction: The police are the most visible agents to the government in charge of peoples'
security. Police assumes significant part to maintain the rule of law, the establishment of healthy and
practical democracy and to manage development and improvement of country. Without fair law
implementation, there can be no equity and uniformity, the fundamental elements of popular
government. The primary obligations of the police are to keep up public serenity, peace; to secure the
individual's crucial rights and opportunities – especially life –; to avert and identify wrongdoing; to
lessen fear; and to give help and administrations to people in general. Progress towards democratic
policing is made when there is a movement "from a control-situated way to deal with a more
administration arranged methodology", where the essential concern of law authorization stays
concentrated on proactive crime prevention. Proactive policing cannot be successfully sustained
without the ready cooperation from the society or the public. And to approach the success of proactive
policing the implementation of community policing is very much required. Community policing spins
round the guideline of pro-active policing through individuals agreeable policing rehearses, group
interest and critical thinking prompting wrongdoing anticipation and maintenance of law and order.
Community policing permits the law authorization to return to the standards whereupon it was
established, to coordinate itself into the fabric of the community so that the general public and the
police team up even before a difficult issue emerges. It is a philosophy in view of the idea that Police
Officers and private resident cooperate inventively to tackle contemporary community issues
identified with wrongdoing, apprehension of crime, issue and neighbourhood problems. It encourages
to build up another association with decent individuals in the community, permitting them a more
prominent say in settling nearby policing needs, and including them in endeavours to enhance general
personal satisfaction in their neighbourhood. The Beat Officer is in vis-à-vis every day contact with
individuals in the region so that the officer claims the Beat territories, creates compatibility with the
general public and wins their trust. Here the police serve as an impetus and the general public
acknowledge their offer of obligation regarding taking care of neighbourhood issues identified with
wrongdoing, issue and security.
The logic of community policing is anticipated on the conviction that accomplishing these objectives
requires that Police Departments build up another association with the Law-standing People in the
Community permitting them a more noteworthy voice in setting nearby Police needs and including
them in endeavours to enhance the general personal satisfaction in their neighbourhoods. It moves the
centre of Police work from taking care of arbitrary calls into taking care of Community Problems. In
any case, what a Police Department sees as useful for the division may not be useful for the
Community, or it might be useful for just that part of the Community to whom the Police are
especially responsive, not for different parts. As often as possible, a few sections of the Community
are not enough counselled in matters in which somebody chooses what is useful for "everyone",
Public Relations at times tend to be a restricted correspondences process. Good Public Relations are
vital for any Police Agency. This territory has been ignored before, evidently in light of the fact that it
is something of an extravagance for an expense bolstered administration. It might have likewise been
in some Police Agencies.
2. Police Public Relations: Police organization, in a democratic country can release its obligations
adequately just with the participation of the general population. Assistance from public is required for
counteractive action, discovery, examination and prosecution of cases, furthermore to maintain peace
amid all real social, social, monetary and political occasions. For evoking and supporting such
collaboration consistent cooperation with the individuals from the general public should be kept up by
expert public relations set up inside the organization. Police are vital wings of the executive. They are
the essential law enforcement organisation. The execution of police obligations presupposes resident
and support from public to police. Police need help of the general public as witnesses, sources and
supporters. The police ought to accordingly attempt to make impression in the public that they are

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their companions and are there to help them in the event of need. The goal to serve people in general
to comprehend the issues of others and a pledge to occupation will undoubtedly win faith for gainful
public relationship prompting healthy police public relations.
2.1. Efforts to Improve Police Public Relation Internally: No measure of exertion in public
relations will yield the fancied results unless it begins first with the police department themselves.
With a perspective to growing better internal relations distributions of different sorts can be
distributed and flowed among the staff.
In House Publications, Magazine and Journal: This is a channel of correspondence
for the police personnel of all positions to get themselves familiar with the police working in all
regards. It gives a medium to articulation of perspectives and correspondence of different
improvements in the division every once in a while. It is additionally a methods by which the
department can speak with each other. The substance of these print outs ought to be given to exchange
on police obligations, department issues, instances of good work, upgrading of information, and the
perspectives of people in general. The arrangements of the office and the legitimate changes are
additionally fused in the departmental distributions. Distributions give a perusing material to
policemen and their families. Such exercises ought to keep running with standard staff headed by a
Manager of the rank of an Addl. SP. The staff required for printing, official, pressing and despatch
can be contract arrangements.
2.2. Efforts to Improve Police Public Relation Externally: The Deputy Inspector General of
Police, Public Relations and the PROs ought to be in consistent touch with the Information and Public
Relations Department of the State Government, Door-Darsan, All India Radio, the Directorate of
Field Publicity of the Government of India and so forth and sort out reputation for all the great work
done by the police since positive work typically does not promptly pull in the consideration of the
media. The outer advertising effort ought to be intended to illuminate, teach, manufacture mindfulness
and trust in the psyches of the general public by embracing the accompanying techniques.
Educative Taglines: These can be pitched through blurbs, hoardings, daily papers,
radio, TV, and printed writing, and electronic showcase, gatherings with voluntary bodies, sound
visuals and direct communication with public.
Electronic Media: The educative taglines might be shown or read out through the
electronic media and radio. Game plans to make special declarations in the news direct and in
instances of crises even by intruding on the ordinary projects are a powerful method for interchanges.
Interviews with senior officers, broadcast on particular points or matters of interest would likewise
help in enhancing the data to general society. The news discharges made to the daily papers ought to
likewise be passed on through the radio and TV stations. Alternate types of sound and visual media
which can be used are documentaries, business spots, board dialogs, talks, extraordinary declarations,
specific gathering of people projects, film strips, telefilms, silver screen slides, video tapes, news
photos, and photos for TV, pictorial collections and record collections.
Audio-Visuals: This is a viable media to give a look at the working of the
organization for the betterment of staff and also others and to choose groups of onlookers like visiting
dignitaries, elective agents, establishments, students and the individuals who visit the divisions and its
offices.
Customary Media: This media through tunes, moves, dramatization, manikin shows
and other folk frames lends itself as an excellent media for correspondence with general society.
Being live structures they have a capable claim if legitimately considered and effectively depicted.
Aside from experts, police themselves who have the important ability can be used to stage such
projects. Skilled groups can be set up to visit diverse territories arranging plays and different projects
using the most recent sound, light and music hardware.
Verbal Communication: The conferences, workshops, meetings, seminars, group
discussions, interaction with the general public, which ought to be completely utilized and used for
creating, ought to police public relations.
Newspapers: This is an effective media and is perused by countless and still the
individuals who read and examine about what they read impact a bigger number. General official
statements in a flawless organization containing data occasionally on essential strategy choices,
occasions, bundobusts, wrongdoing data, illuminations, activity redirections, game plans for fairs,

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celebrations, decisions and in times of crises, peace and request circumstances would go far in
keeping people in general public properly aware. Question and answer sessions by senior officers
every so often, and at whatever point circumstance requests is a valuable strategy for direct
connection with the press furthermore by implication with the general population. The responses,
letters to the Editor and elucidations in an appropriate organization would empower illuminations and
move made on grievances conveyed to take note. Press clippings give helpful input to the police and
empower them to react or take appropriate measures.
Promoting: The primary target of publicizing is to disperse data of real plans or
circumstances, critical accomplishments, developing of a picture in light of execution. It is
additionally a technique for showing the uplifting news covering the real accomplishments, which
now and again the media may not typically print or give due position or significance. This might be
done in all the three media especially in the print and the visual media. Publicizing might be done
through press, radio, TV and film promotions, and outside hoardings furthermore through
characterized open administration and institutional commercial.
Meeting the general public: The grievances of the general population will be known
better if the officers encourage people for face to face interaction. These gatherings ought to happen
when the officers go on visit or on review. The visits ought to be to different towns and regions.
Gatherings on particular subjects or on particular issues with those influenced or liable to be
influenced ought to likewise be assembled to know the right realities and the sentiments of general
society separated from their perspectives. These ought not be mistaken for the gatherings, which
might be held with delegates of specific associations to handle a specific circumstance or an issue.
Other Media: This incorporates open house dialogs, notice sheets, sponsorship of
games, art and society, proficient honors and grants and so on. The games and culture media is of
preferred standpoint as policemen have the limit of alluring presentation gifts of mass drill and other
particular types of hand to hand fighting which have a connection to their profession. These shows
draw in substantial social occasions and are a decent media of correspondence. They likewise give an
input to the police department straightforwardly.
Assessment: The essential obligation of the PR association and the senior officers is
to assess the effect occasionally of the public relation capacity. The assessment ought to be regarding
the representative's reaction and the degree to which learning, premium; acknowledgment and
sensitivity have supplanted the lack of awareness, unresponsiveness, bias or antagonistic vibe
separately. The outcomes ought to be examined and appropriate adjustments had to enhance the effect
of the data on advertising exercise.
3. Community Policing Programs in India: Community policing has been grasped by numerous law
enforcement organization throughout the nation, by perceiving with various names. These outreach
programs of community policing in different states of India can be understood by some of the
following elaborated examples:
3.1. Community Policing in Andhra Pradesh – MAITHRI: "Maithri" is the name given to an
efficient attempt in community policing by the Andhra Pradesh (AP) police. Understanding the
systemic restrictions of receptive policing and the feeling of distance in people in general because of
authoritarian police practices in the field, the AP police were constrained to have a re-take a gander at
the very basic concept of policing as honed in the State. The mission of Maithri was to 'render
obliging, empathetic and minding responsive police division and expansion open trust in police
concerning upkeep of peace and order and a sentiment wellbeing of wrongdoing.' It lays on the
conviction that contemporary community issues require a decentralized and customized police
approach, which included natives during the time spent policing themselves.
3.2. Community Policing in Tamilnadu – Friends of Police (FOP): The Friends of Police is
a comprehensive and ace dynamic idea that loans a mental way to deal with policing. It is a genuine
case of police public organization where natives have been enabled and with the assistance of the
police. The companions of police provide open doors for common Citizens to adequately add to the
Prevention and Detection of Crime. Any individual from the Public, Male or Female who is not
included Civil or Criminal Case can turn into an individual from FOP. The individuals from Friends
of Police can give valuable data prompting settling of violations. Companions of Police individuals

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can likewise keep any misuse of Police force in light of simple availability to the Station House
Officer and other Senior Personnel.
Role of Friends of Police:
 Voluntarily night Patrols
 Assistance in Law and Order Maintenance
 Intelligence Collection
 Crime Prevention
 Assistance in traffic
 Involvement in Prohibition Work
Friends of Police development have been discovered useful in making channels for accepting the right
data at the opportune time. It has likewise helped the police to come nearer to the community. It has
attempted to give reasonableness; straightforwardness and absence of bias in the working of the
Police. This framework is working viably in all areas of Tamil Nadu in the course of the most recent
five years.
3.3. Community Policing in Assam – PRAHARI: Community policing idea in Assam has
been sought after a highly cantered way since 1950 when the Village Defence Organization was
formally propelled at the activity undertaken by late Hari Narayan Baruah. VDO was formally
systematized with the appropriation of the Village Defence Act-1960. At present there are 11,000
quantities of Village Defence Parties with a participation of 10 persons in every group and are agent
in the condition of Assam and rendering yeomen's administrations in conjunction with the police in
anticipation and discovery of crime furthermore upkeep of law and order. The "Project Prahari" of the
Assam Police was initially dispatched in a remote town of Thatkarguri in Kokrajhar District, where
five innocent persons were severely killed by the Villagers. The episode happened after the deaths of
a few youngsters because of different illnesses. Eleven persons were captured regarding the merciless
killings. At the point when the villagers were addressed about the ruthless murders they emphatically
advocated their activities by saying that the youngsters were killed for penance to the nearby divine
beings.
3.4. Community Policing in Kerela – Janamaithri Suraksha Project: Janamaithri Suraksha
Project is a Community Police Initiative by Kerala Police. This Community Policing is a maintained
joint effort between the police and the group that distinguishes and takes care of community issues.
Contingent upon the requirements and reactions of the community included, community policing
procedures may change. At the point when Sir Robert Peel set up the London Metropolitan Police, he
put forward various standards one of which could be viewed as the foundation of group policing: "…
the police are the public and the public are the police." It is clear that without a solid tie-up with the
community, police might not have entry to applicable data from individuals that could understand or
prevent crimes. Supportive data will be inevitable from society members just when police have built
up a relationship of trust with the group they serve. Also, when community members trust the police
are truly keen on group points of view and issues, at exactly that point they start to see the police
similar to a beneficial and key part of that community.
3.4.1 Janamaithri Suraksha Project – The Objectives: The goals of the Janamaithri Suraksha
Project are: crime prevention, facilitating co-operation and common comprehension amongst Police
and the Community, and advancing Security-related shared co-operation among Citizenry. In each
Police Station, there is a 'Janamaithri Suraksha Samithi'. The Samithi will try to embrace and execute
the 'Janamaithri Suraksha Project' inside the points of confinement of the particular Police Station.
With the assistance of the Station House Officer, the Circle Inspector will recommend the names of
persons to be incorporated into the Samithi. The Sub-Divisional Police Officer will analyze such
names and such rundown of names will be submitted to the District Police Superintendent. After due
thought and such counsel as he may consider legitimate, the District Police Superintendent will
constitute the Samithi and advise the concerned. The individuals who are included in any criminal
case ought not to be incorporated into the Committee.
There many more initiatives are taken by different state police to create community police at the
police station level, district level and state level.

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4. Zero Tolerance Policing: Zero tolerance policing can be characterized as a strict non-optional law
authorization approach that is thought to be intense on crime. Under this approach, the police uphold
each aspect of the law. This likewise implies they give careful consideration to minor offenses and
those considered 'quality of life offenses, for example, open drinking, vandalism, graffiti, vagrancy
and begging. The expression zero tolerance can be followed back to the Safe and Clean Neighborhood
Act, which was affirmed in New Jersey in 1973. It got to be well known in 1982 when criminologists
James Q. Wilson and George L. Kelling distributed their broken windows hypothesis of crime. Under
that hypothesis, the possibility that minor physical and social issue, if left unattended, would bring
about more serious form of crime to happen.
In India, the concept of zero tolerance policing is being applicable or seen practicable in the cases of
crime against women. In 2013, a committee under Kochi range inspector general K Padma kumar and
city police commissioner K G James has arranged 31-point sanction for execution, zero tolerance
police, under the plan to avoid crime against women.

5. Conclusion: The pith of Community Policing is to minimize the crevice amongst policemen and
public to such a degree, to the point that the policemen turn into a coordinated part of the community
they serve. As such the individual policeman ought to know every individual from the society and he
ought to, thus, be known by them. That is to say that the secrecy between them is supplanted with
concordance and trust.
So the essential unit of 'Community Policing' ought to be topographically, and demographically
sufficiently minimized to empower a foot-patrolman to know all and everybody inside a sensible
range of time and thus he himself known in the community. The policing and security needs of a
reduced geological territory can be effectively distinguished and went to by utilizing neighbourhood
assets. Such information will likewise have its effect on nearby hostile to social conduct, aside from
keeping the outcasts under control.

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