Professional Documents
Culture Documents
1. First-level manager are the top executives of the organization. While top managers are the lowest level of
management.
2. Oral communication mostly involves hearing the words of the sender, although sometimes, opportunities are
provided for seeing the sender’s body movements, facial expression, gestures, eye contact. Written
communication, on the other hand, seeks to communicate through the written word.
3. Morris Philip Wolf and Shirley Kuiper define communication as a process of sharing information through symbols,
including words and message. In management, communication must be made for a purpose and because it has a
cost attached to it, it must be used effectively.
4. Decision-making is a responsibility of the engineer manager. It is understandable for wise managers to make
wrong decisions at times but will not correct them as soon as they are identified.
5. The network analysis is a forecasting method that examines the association between two or more variables and
may be simple or multiple depending on the number of independent variables present. Simulation, on the other
hand, is a model constructed to represent reality on which conclusions about real-life problem can be used and is
highly sophisticated tool by means of which the decision maker develops a mathematical model of the system
under consideration.
6. When managers are not effective communicators, they are more able to inform staff adequately of their
responsibilities and what is expected from them. Good communication skills also help ,managers to provide
constructive feedback to their staff.
7. Nonverbal communications are those transmitted through hearing or sight. Verbal communication, on the other
hand, is a means of conveying message through body language as well as the use of time, space, touch, clothing,
appearance, and aesthetic elements.
8. Organizing is a management function which refers to the structuring or resources and activities to accomplish
objectives in an efficient and effective manner. Staffing, on the other hand, is the management function that
determines human resources needs, recruits, selects, trains, and develop human resources for jobs created by an
organization.
9. Planning, according to Nickel and others, refers to the management function that involves anticipating future
trends and determining the best strategies and tactics to achieve organizational objectives. Aldag and Stearns, on
the other hand, define planning as the selection and sequential ordering of tasks required to achieve an
organizational goal.
10. Management is a process consisting of planning, organizing, directing or leading, and controlling. Explained in a
simple manner, management must seek to find out the objectives of the organization, think of ways on how to
achieve them, decide on the ways to be adapted and the material resources to be used, determine the human
requirements of the total job, assign specific tasks to specific persons, motivate them, and provide means to make
sure that the activities are in the right direction.
11. Semantic barrier is the interference with the reception of a message that occurs when the message is
misunderstood even though it is received exactly as transmitted. Personal barriers, on the other hand, are
hindrances to effective communication arising from a communicator’s characteristics as a person, such as
emotions, values, poor listening, habits, sex, age, race, socioeconomic status, religion, education, etc.
12. The basic resources of business are manpower, money, machines, materials and methods. Money is considered
the most important.
13. Operation research is a group of between 6 to 12 employees who volunteer to meet regularly to solve work-
related problems. The objective of operation research is to gain an explicit quantitative understanding of the
essential elements of an operation and the factors affecting results in order to give management a sounder basis
for decisions.
14. The Program Evaluation Review Technique (PERT) is a network technique using only one time factor per activity
that enables engineer managers to schedule, monitor, and control large and complex project. While the Critical
Path Method (CPM) is a technique which enables engineer managers to schedule, monitor, and control large and
complex projects by employing three time estimates for each activity.
15. Engineering management refers to the activity combining technical knowledge with the ability to organize and
coordinate worker power, materials, machinery and money. When then engineer is assigned to supervise the
work of even a few people, he/she is not yet engaged in the first phase of engineering management.
The ________ is one that describes how to determine the number of services units that will minimize both customer
waiting time and cost service.
*1 point
A. Queuing theory
B. Game theory
C. Network models
D. Simulation
You are the project manager of the GYH Project. This project will create a walking bridge across the Tennessee River. You
have been asked to start the process of creating the project scope statement and you need to gather the elements for this
process. Which one of the following is NOT needed to define the project scope?
*1 point
A. A project charter
D. Requirements documentation
One of the main features of PERT and CPM is their use of a network or precedence diagram which is the key in solving
typical problem. Which of the following is not a fundamental elements of a PERT/CPM network?
*1 point
A. Activity
B. Events
C. Arrow
D. Time
A. 15 days
B. 12 days
C. 14 days
D. 41 days
None of the above
Henry is the project manager for his organization, and management has asked him to create a project management plan
to define the scope statement. Which project management plan guides the creation of the detailed project scope
statement?
1 point
A. The charter
Marty is the project manager of the Highway 41 Bridge Project and he's working with his project team members to create
the WBS. Marty shows the team how to break down the project scope into the WBS components, but the team doesn't
understand how far down the breakdown should occur. What is the lowest level item in a WBS?
1 point
A. A deliverable
B. A work package
C. An activity
D. A leaf object
*1 point
B. Project charter
C. Agreements
D. project documents
A scope change has been approved in Marcy's predictive project. All of the following must be updated to reflect the change
except for which one?
*1 point
B. The WBS
You are the project manager for our organization. When it comes to intergrated change control, you must ensure that
which one of the following is present?
*1 point
It involves identifying quality requirements and standards for the project and documenting how it will demonstrate
compliance.
*1 point
A. Quality Assurance
B. Quality Control
C. Planning Quality
*1 point
A. Hard logic
B. Lag time
C. Lead time
D. Finish-to-start relationship
It is the process of planning and exercising conscious control over the amount of the time spent on specific activities
especially to increase effectiveness, efficiency and productivity.
*1 point
A. Cost management
B. Time management
C. Integration management
D. Scope management
Program Evaluation Review Technique (PERT) was devised in _________ for the POLARIS Evaluation Branch of the Special
Project office of the U.S.Navy, helped by the Lockheed Missile System division and the Consultant firm of Booz-Allen &
Hamilton.
*1 point
A. 1948
B. 1958
C. 1858
D. 1858
____________ refers to analyzing and evaluating the actual progress against the plan. Reallocation of resources, crashing
and review of projects with periodical reports are carried out.
*1 point
A. Project crashing
B. Planning
C. Controlling
D. Communicating
*1 point
Complete this sentence: Project scope management is primarily concerned with defining and controlling
____________________.
*1 point
The project plan provides a baseline for several things. Which one of the following does the project plan NOT provide a
baseline for?
*1 point
A. Scope
B. Cost
C. Schedule
D. Control
You are the project manager of the Data Warehouse Project. You have just recently created the project network diagram
and you now want to identify the critical path. Which one of the following best describes the critical path?
*1 point
*1 point
This is the process of the project customer accepting the project deliverables and happens either at the end of each project
phase or as major deliverables is created.
*1 point
You are the project manager of a new project to develop a new software product. Management has not required a formal
management plan in the past, but they would like you to develop a project management plan to serve as a model or
template for all other project in the organization. What is the primary purpose of your project management plan?
1 point
B. To define the work needed in each phase of the project life cycle
D. To provide accurate communication for the project team, project sponsors, and stakeholders regarding how the project
will be executed, controlled and closed
Which schedule development tool does not consider the availability of the project resources but instead considers when
the work may take place in the project?
*1 point
C. Schedule compression
Ronald is the project manager for his company. He has created a project network diagram for the activities in the activity
list and he's trying now to begin the process of float determination. He's asked for your help. Examine the following
illustration. Which path is the critical path?
*1 point
ABFGJL
ACFGJL
ADEHJL
ADIKL
None of the above
It involves selecting a demonstration standard of performance that represents the very best
performance for processes or activities very similar to the firm’s orientation.*
1 point
A. Quality
B. Benchmarking
C. Total quality management
D. Networking
E. None of the above
This is all about the project deliverables and is a breakdown of the project scope into hierarchy of
deliverables.*
1 point
A. Project charter
B. Work package
C. Work Breakdown Structure
D. Product scope
E. Project scope
It is an imaginary activity which does not consume any resource and time. These are simple used to
represent a connection between events in order to maintain a logic in the network.*
1 point
A. Preceding activity
B. Succeeding activity
C. Arrow
D. Dummy activity
E. None of the above
Beth is the project manager of her company and she's asked you to help her with project schedule
network analysis. Examine the following illustration. If Activity B is delayed by two days, how late will
the project be?
A. The project will not be late because Activity B may use float
B. The project will be late by one day
C. The project will be late by two days
D. The project will be late by four days
E. None of the above
As the project manager, you are averse to change once the scope statement has been approved. You do not want changes
to enter the project because they can have a wide impact on the project as a whole. Which process defines how the project
scope can be changed?
*1 point
D. Change control
You are the project manager for a pharmaceutical company. You are currently working on a project for a new drug your
company is creating. A recent change in a law governing drug testing will impact your project and change your project
scope. What is the first thing you should do as project manager?
*1 point
B. Proceed as planned since the project will be grandfathered beyond the new change in the law
You will use the scope management plan to define the project scope statement. You'll also use this plan to build the scope
baseline. Which two items are parts of the scope baseline for the project?
*1 point
DIRECTION: Identify what is being asked on the following question. Use CAPITAL LETTERS only.
The _______ of an activity in the non-critical path is the amount of time available by which it is
possible to delay its completion time without extending the overall project completion time.*
1 point
Your answer
Based on the time estimates in scheduling, the start and finish times for each activity are worked out
by applying forward and ____________ pass technique, critical path is identified, along with the slack
and float for the non-critical paths.*
1 point
Your answer
Though both PERT and CPM technique have similarity in terms of concepts, the basic difference is;
CPM has single time estimate and PERT has _______ time estimates for activities and uses
probability theory to find the chance of reaching the schedule time.*
1 point
Your answer
Crash time is the _______ possible activity time; crashing more than the normal time will increase the
direct cost.*
1 point
Your answer
In the network, the _________ which represents the activity is identified by a numbered circle at its
tail and another numbered circle at its point.*
1 point
Your answer
In the network, among various paths, the ________ path which determines the total time duration of
the project is called the critical path.*
1 point
Your answer
___________ denotes the completion of all preceding or predecessor activities and beginning of one
or more succeeding activities.*
1 point
Your answer
In the network, the _______ is the amount of time by which the start of an activity may be delayed
without affecting the overall completion time of the project.*
1 point
Your answer
In PERT, the ________ is the deadline date by which time activity must start if the project is to be
completed on time. *
1 point
Your answer
The two important components of any activity are the ______ and time. It is directly proportional to
time and vice versa.*
1 point
Your answer