Important Questions

1. Management, definition and history

2. Definition, barriers, types and process of business communication
3. Characteristics of an active listener
4. Work specialization
5. Centralization and decentralization
6. Meaning and types of departmentalization
7. Dimensions of leadership behavior
8. Sources of leadership power
9. Hersey Blanchard Situational Leadership Theory
10.Planning, importance and types
11.Challenges to effective planning
12.Strategy and types of strategy
13.Management skills
14.Elements in motivation
15.Maslow’s hierarchy of needs pyramid
16.Mintzberg’s role of a manager
17.Diversity and discrimination
18.Process and types of control