Communication skills

The ability to communicate effectively with superiors, colleagues, and staff is essential, no
matter what industry you work in. Workers in the digital age must know how to effectively
convey and receive messages in person as well as via phone, email, and social media. Good
communication skills will help get hired, land promotions, and be a success throughout your
career.

To improve Communication Skills Here are some strategic tips for building good communication
skills.

Confidence
It is important to be confident in your interactions with others. Confidence shows your
coworkers that you believe in what you’re saying and will follow through. Exuding
confidence can be as simple as making eye contact or using a firm but friendly tone.
Avoid making statements sound like questions. Of course, be careful not to sound
arrogant or aggressive

Friendliness
Through a friendly tone, a personal question, or simply a smile, you will encourage your
coworkers to engage in open and honest communication with you.

Open-Minded
Open-Mindedness A good communicator should enter any conversation with a flexible,
open mind. Be open to listening to and understanding the other person's point of view,
rather than simply getting your message across.

Feedback
Being able to appropriately give and receive feedback is an important communication
skill. Managers and supervisors should continuously look for ways to provide employees
with constructive feedback, be it through email, phone calls, or weekly status updates.
Giving feedback involves giving praise as well – something as simple as saying "good
job" or "thanks for taking care of that" to an employee can greatly increase motivation
Empathy
Even when you disagree with an employer, coworker, or employee, it is important for
you to understand and respect their point of view. Using phrases as simple as "I
understand where you are coming from" demonstrate that you have been listening to the
other person and respect their opinions