Autoauth Web Portal User Guide: December 6, 2018

AutoAuth Web Portal User Guide
Version 1.0
December 6, 2018
INTEGRITY Security Services, Inc.

a Green Hills Software Company
© 2018 INTEGRITY Security Services, Inc.

Proprietary and Confidential i
Table of Contents
1 INTRODUCTION .............................................................................................. 3
2 SETTING UP AND MANAGING YOUR USER ACCOUNT ............................. 4
2.1 Login and Registration ........................................................................................ 4
2.1.1 User Registration ....................................................................................... 4
2.1.2 User Login .................................................................................................. 5
2.1.3 Editing Your Profile .................................................................................... 6
2.1.4 Change Your Password ............................................................................. 7
2.1.5 Forgot Password? ...................................................................................... 7
3 SERVICE CENTER MANAGEMENT ............................................................... 9
3.1 Login and Registration ........................................................................................ 9
3.1.1 Service Center Registration ....................................................................... 9
3.1.2 Shop Administrator Login ......................................................................... 10
3.2 User Profile ......................................................................................................... 11
3.2.1 Editing Your Administrator Profile ............................................................ 11
3.2.2 Change Password .................................................................................... 12
3.2.3 View or Change Shop Info ....................................................................... 13
3.3 Manage Service Center Tools ........................................................................... 13
3.3.1 Shop Tools List ........................................................................................ 13
3.3.2 Add Shop Tools ....................................................................................... 14
3.3.3 Remove Shop Tools ................................................................................ 16
3.4 Manage Service Center Users .......................................................................... 17
3.4.1 Shop User List ......................................................................................... 17
3.4.2 Add Users ................................................................................................ 18
3.4.3 Suspend Users ........................................................................................ 19
3.4.4 Remove Users ......................................................................................... 19

Proprietary and Confidential 2
1 INTRODUCTION
The AutoAuth Web Portal is used to register users and manage Service Center accounts.
All users must create a free AutoAuth account. Shop owners can manage their AutoAuth
approved tools and link other AutoAuth technicians to their shop account.
To get to the AutoAuth WEB Portal please visit:
https://webapp.autoauth.com

2 SETTING UP AND MANAGING YOUR USER ACCOUNT

All users need a user account to get access to the AutoAuth services to perform vehicle
authenticated diagnostics. Service Center manager and administrators need an account as
well as technicians that will use service tools enabled for authenticated diagnostics.
This section explains how to register, login, and manage a standard user account.
2.1 Login and Registration

2.1.1 User Registration
Everyone who needs access to the AutoAuth services must register for a free user
account. At the AutoAuth website you can click the “Register Now” button to sign up.
To setup a user account you need to pick a unique username, enter your real name, and
enter an email address. Once you select a password press and agree to the terms of
service, click the “Signup” button.

AutoAuth will send you an email with instructions on how to verify your email account.
Once you complete the email verification you can log into AutoAuth to manage your
account or a Service Center can add you as a member of their shop.
2.1.2 User Login
You can log into AutoAuth to manage your account. To log in go to the AutoAuth WEB
portal and enter your username and password.

Once you enter your information press the “Login” button to continue to the account
management options.
2.1.3 Editing Your Profile
To edit your profile, select the “Profile” tab in your AutoAuth portal. You have the
option to change your name. You cannot change your username or email address at this
time.

cc@company.com
2.1.4 Change Your Password

To change your password, log into your AutoAuth portal and select the “Password” tab.
You will need to enter your old password and then select a new password. Once you
change your password you will use it for all future logins.
2.1.5 Forgot Password?

If you forget your password to log into your AutoAuth portal you can click the “Forgot
Password?” link on the login page.

You will be asked to enter your username or email address. AutoAuth will send you an
email with instructions on how to reset your account password.

3 SERVICE CENTER MANAGEMENT

All users need a user account to get access to the AutoAuth services to perform vehicle
authenticated diagnostics. Service Center manager and administrators need an account as
well as technicians that will use service tools enabled for authenticated diagnostics.
If you are a shop owner, you will first need to register a user account for yourself. See
Section 2, Setting up and Managing Your User Account, to setup a free user account.
This section explains how to manage a shop and an shop administrators account.
3.1 Login and Registration

3.1.1 Service Center Registration
Once you setup a user account you can return to the AutoAuth main page and click
“Register Now” to register your Service Center.
On the AutoAuth registration page, select the “Service Center” tab. You will be prompted
for your username, password, and billing information to setup the account.

AutoAuth charges a base annual fee to maintain the AutoAuth service for your shop.
Once you enter the correct billing information and accept the terms of service, click the
“Signup” button to have AutoAuth create your shop account.
3.1.2 Shop Administrator Login
To login as a Service Center owner or administrator, go to the AutoAuth login page and
enter your username and password.

Once authenticated you will be taken to the shop management portal.
3.2 User Profile

This section explains how to edit the current user’s profile.
3.2.1 Editing Your Administrator Profile
To edit your administrator profile, select the “Profile” tab under “User Profile” in your
shop management portal. You have the option to change your name. You cannot change
your username or email address at this time.

gp@company.com
3.2.2 Change Password

To change your password, log into your shop management portal and select the
“Password” tab under “User Profile”. You will need to enter your old password and then
select a new password. Once you change your password you will use it for all future
logins.

3.2.3 View or Change Shop Info

On the “Shop Info” page under “User Profile” you will find the current shop name and
billing information. You can edit the shop name and change or remove the payment
information.
3.3 Manage Service Center Tools

Shops are required to register their AutoAuth approved authenticated diagnostic tools to
enable them for use with vehicles that require secure authenticated diagnostics. This
section describes how to manage your shop service tools.
3.3.1 Shop Tools List
To view a list of the current tools registered for your shop select the “Shop Tools” tab in
the “Manage Tools” page in your portal.

This page list all the tools currently registered for your shop.
3.3.2 Add Shop Tools
To add additional AutoAuth enabled tools for use at your shop, select the “Add Tool” tab
on the “Manage Tools” page in your shop portal.
First select the Manufacturer of the tool you wish to register.

Next you will Select the Tool Model for this manufacturer.
NOTE: If you do not see your model number, please contact the tool supplier for
assistance.
Once you select the manufacturer and the model you need to enter the serial number of
the tool.

NOTE: If you are not sure how to find the serial number, please contact the tool supplier
for assistance.
Once you enter the serial number, click “Add” to register this tool with your shop
account. You will then see the new tool added to your Shop Tools list.
3.3.3 Remove Shop Tools

To remove a tool, go to the “Shop Tools” tab on the “Manage Tools” page in your portal.
Select the X in the “Actions” column next to the tool you wish to remove.

You will be prompted to confirm that you wish to remove this tool.
3.4 Manage Service Center Users

A shop owner or administrator needs to add other AutoAuth users to their account. This
will allow technicians to use service tools registered with their shop. Technicians can sign
up for a free AutoAuth account. You will just need their AutoAuth username to add them
to your shop account.
3.4.1 Shop User List

To view a list of current users, select the “Shop Users” tab on the “Manage Users” tab of
your portal.

3.4.2 Add Users

To add a new user, select the “Add User” tab on the “Manage Users” page of your shop
portal.
Enter the username of the technician you wish to add to your shop. If the technician does
not have a username, they can register for a free AutoAuth account to set one up.
Once you enter the username and click “Search For User” you will see the user name
available to add to your shop. Once you select “Add User”, the user will receive an email
asking them to confirm that they should be added to your shop account. Once they accept
the request, this new user will show up on your list of “Shop Users”. At this point the
technicians can use diagnostic tools registered with your shop.

3.4.3 Suspend Users

If you wish to suspend a user from using tools registered with your shop, you can click
the “Suspend” icon next to their name on the “Shop Users” tab. This does not remove
them from your shop account but disables their use of tools registered with your shop. To
enabled them again, you can toggle the “Suspend” icon next to their name.
3.4.4 Remove Users

If you wish to remove a user from your shop, you can click the “Delete” icon next to their
name on the “Shop Users” tab. This removes them from your shop account.


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AutoAuth Web Portal User Guide

AutoAuth Web Portal User Guide

INTEGRITY Security Services, Inc.

© 2018 INTEGRITY Security Services, Inc.

© 2018 INTEGRITY Security Services, Inc.

© 2018 INTEGRITY Security Services, Inc.

2 SETTING UP AND MANAGING YOUR USER ACCOUNT

2.1 Login and Registration

© 2018 INTEGRITY Security Services, Inc.

© 2018 INTEGRITY Security Services, Inc.

© 2018 INTEGRITY Security Services, Inc.

2.1.4 Change Your Password

2.1.5 Forgot Password?

© 2018 INTEGRITY Security Services, Inc.

© 2018 INTEGRITY Security Services, Inc.

3 SERVICE CENTER MANAGEMENT

3.1 Login and Registration

© 2018 INTEGRITY Security Services, Inc.

© 2018 INTEGRITY Security Services, Inc.

Once authenticated you will be taken to the shop management portal.

3.2 User Profile

© 2018 INTEGRITY Security Services, Inc.

3.2.2 Change Password

© 2018 INTEGRITY Security Services, Inc.

3.2.3 View or Change Shop Info

3.3 Manage Service Center Tools

© 2018 INTEGRITY Security Services, Inc.

First select the Manufacturer of the tool you wish to register.

© 2018 INTEGRITY Security Services, Inc.

© 2018 INTEGRITY Security Services, Inc.

3.3.3 Remove Shop Tools

© 2018 INTEGRITY Security Services, Inc.

3.4 Manage Service Center Users

3.4.1 Shop User List

© 2018 INTEGRITY Security Services, Inc.

3.4.2 Add Users

© 2018 INTEGRITY Security Services, Inc.

3.4.3 Suspend Users

3.4.4 Remove Users

© 2018 INTEGRITY Security Services, Inc.

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