Professional Documents
Culture Documents
MAY 2017
BAHIR DAR, ETHIOPIA
BAHIR DAR UNVERSITY
DEPARTMENT OF MANAGEMENT
[MBA Program]
By
Yifredew Gessesse
Internal Examiner
External Examiner
I, the undersigned hereby declare that this study entitled “the effect of organizational politics on
employee job performance( A case of Bahir Dar textile share company)” is an original one
carried out by myself and no part of this work has ever been submitted in part or in whole for any
academic qualification purpose . All supporting and related studies or researches by different
Declared by:
Yifredew Gessesse ……………………… .. ……………….
Student Signature Date
Confirmed by
Demeke Gadissa (PHD Fellow) ……………………….. … ………………..
Advisor Signature Date
Acknowledgement
Above all, I would like to extend my heartfelt thank to the almighty God, without him it would
have been impossible for me to reach to this point of my life.
I would like to fully express my sincere gratitude and appreciation to all my instructors of
Management. Especially, I would like to sincerely appreciate and thank my thesis advisor Demeke
Gadissa (Fellow Ph.D) for his continuous advice and support he provided to me in order to
produce this research project successful starting from title selection to completion of the paper.
I would like to thank all my friends, classmates, and staff members of ANRS bureau of trade
industry and market development for their continuous support on my journey of the study. My
special thank is to my friend Getnet Kebede for his unlimited help and support during my study.
I would like to thank also Bahir Dar textile share company managers and employees who
participate on this study.
Finally, my deepest and sincere thank goes to my family. Their patience & support has given me
extra strength and desire to succeed.
Yifredew Gessesse
May, 2017
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Table of contents
Declaration .......................................................................................................................................................iii
Acknowledgement ...........................................................................................................................................iv
List of tables ................................................................................................................................................... viii
List of Figures ...................................................................................................................................................ix
List of Acronyms ................................................................................................................................................x
Abstract ............................................................................................................................................................xi
CHAPTER ONE .................................................................................................................................................. 1
Introduction ...................................................................................................................................................... 1
1.1 Background of the study ............................................................................................................................ 1
1.2 Statement of the problem ........................................................................................................................... 3
1.3 Objectives of the study............................................................................................................................... 5
1.3.1 General Objective ............................................................................................................................... 5
1.3.2 Specific Objectives ............................................................................................................................. 5
1.5 Significance of the Study ........................................................................................................................... 6
1.6 Limitations of the Study............................................................................................................................. 6
1.7 Scope of the study ...................................................................................................................................... 6
1.8 Organization of the paper........................................................................................................................... 7
CHAPTER TWO ............................................................................................................................................. 8
LITERATURE REVIEW ................................................................................................................................ 8
2.1 Introduction ............................................................................................................................................. 8
2.2 Theoretical Framework. ............................................................................................................................. 8
2.2.1 Perception Theory (Lewin, 1936) ....................................................................................................... 9
2.2.2 Norm of Reciprocity (Gouldner, 1960)............................................................................................... 9
2.3 Organizational politics and its Dimensions ........................................................................................... 10
2.3.1 General political behavior(GPB) ...................................................................................................... 11
2.3.2 Going along to get ahead(GAGA) ................................................................................................... 12
2.3.3 Pay and promotion policies (PPP) .................................................................................................... 13
2.4 Job performance ...................................................................................................................................... 13
2.4.1 Task performance (TP) ..................................................................................................................... 14
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2.4.2 Counterproductive work behavior (CWB) ........................................................................................ 14
2.5 Relationship between organizational politics and job performance......................................................... 14
2.6 Conceptual frame work of the study ........................................................................................................ 16
2. 7 Research hypothesis ............................................................................................................................... 17
2.8 Operational Definition of Concepts ......................................................................................................... 17
CHAPTER THREE ....................................................................................................................................... 19
RESEARCH METHODOLOGY ................................................................................................................... 19
3.1 Introduction .............................................................................................................................................. 19
3.2 The Research Design ............................................................................................................................... 19
3.3 Target population ..................................................................................................................................... 20
3.4 Sample size .............................................................................................................................................. 20
3.5 Type of data, data sources, data collection instrument ............................................................................ 22
3.5.1 Types and source of data................................................................................................................... 22
3.5.2 Data collection instruments ............................................................................................................... 22
3.6 Data Analysis ........................................................................................................................................... 23
3.7 Reliability and validity of instruments ..................................................................................................... 24
3.7.1. Reliability of the Instruments ........................................................................................................... 24
3.7.2. Validity of the instrument ................................................................................................................ 25
3.8. Ethical Consideration .............................................................................................................................. 25
CHAPTER FOUR.......................................................................................................................................... 26
DATA PRESENTATION, ANALYSIS AND DISCUSSION ...................................................................... 26
4.1 Introduction .............................................................................................................................................. 26
4.3 Demographic Background of the respondents ......................................................................................... 27
4.3.1 Gender of Respondents ..................................................................................................................... 27
4.3.2 Age of respondents ........................................................................................................................... 27
4.3.3 Educational background of Respondents ......................................................................................... 28
4.3.4 Marital status of respondents........................................................................................................... 28
4.3.5 Experience of employees in the company ........................................................................................ 29
4.4 Reliability and Validity of measuring instruments .................................................................................. 29
4.5 Descriptive analysis of variables (OP components ,Overall OP and Job performance) ........................ 31
4.5.1 Descriptive statistics of General Political Behavior (GPB) ................................................................ 32
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4.5.2 Descriptive statistics of Go along to get ahead( GAGA)............................................................. 33
4.5.3 Descriptive statistics of Pay and Promotion Policies (PPP) ........................................................ 34
4.5.4 Descriptive statistics of Employee Job performance ................................................................. 35
4.6 Hypothesis testing.................................................................................................................................... 36
4.6.1 Correlation Analysis for testing relationship between variables .......................................................... 36
4.6.2 Regression Analysis ............................................................................................................................... 40
A) Test of Normality ................................................................................................................................... 40
B) Test of Multi-collinearity ........................................................................................................................... 41
C) Test of linearity .......................................................................................................................................... 42
4.7 Discussion of main findings ...................................................................................................................... 44
4.7.1 Relationship between Overall organizational politics and its components with employee job
performance .................................................................................................................................................. 44
4.7.1.1 Relationship between general political behavior and employee job performance ...................... 45
4.7.1.2 The relationship between go along to get ahead(GAGA) and employee job performance .......... 45
4.7.1.3 The relationship between pay and promotion policies (PPP) and employee job performance.... 45
4.7.1.4 The relationship between overall organizational politics on employee job performance ............ 46
4.7.1.5 The influence of overall organizational politics on employee job performance .......................... 47
CHAPTER FIVE ................................................................................................................................................ 49
SUMMARY, CONCLUSION AND RECOMMENDATION .................................................................................... 49
5.1 Introduction ............................................................................................................................................. 49
5.2 Summary of findings ................................................................................................................................ 49
5.3 Conclusion ............................................................................................................................................... 50
5.4 Limitation of the study ............................................................................................................................ 52
5.5 Recommendations .................................................................................................................................. 52
5.6 Suggestion for future research ............................................................................................................... 53
Appendeces.................................................................................................................................................... 54
References .........................................................................................................Error! Bookmark not defined.
Appendex A-English version questionnaire ............................................................................................... 61
vii
LIST OF TABLES
viii
List of Figures
ix
List of Acronyms
x
Abstract
The purpose of this study was to investigate the effect of Perceived Organizational Politics on
employee job performance in Bahir Dar textile share company. Perceived organizational politics is
described through three dimensions ( GPB,GAGA and PPP) and also employee job performance is
measured through two dimensions(TP and CWB). A survey cross sectional research design was
used in the collection of data from 304 participants from each departments of the company through
Perceived organizational Politics developed by Kacmar and Carlson (1997) for measuring the
perception of organizational politics, 9 items of CWB adopted from Bennett and Anderson (2002)
and 7 items of TP adopted from Williams and Robinson (1991) ,and interview were used for data
collection in the study. Both descriptive (mean, frequency, percentage) and inferential (one
sample t-test, Pearson correlation, multiple linear regression) statistics were used for analysis
purpose. Findings from the study revealed that employees of the case organization manifest
perception of organizational politics in their work environment and also there is a significant
relation between each organizational politics dimensions as well as overall organizational politics
with employee job performance. Overall organizational politics has negative significant influence
over employee job performance. Among the dimensions of organizational politics GAGA has
highest effect on employee job performance. Like other studies this study had limitations like
generalizability problem since it was done on one organization, luck of national literature. In spite
of its limitation the study help to managers to understand about the effect of OP on job
performance and also help for future researchers as a spring board by considering its limitations.
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CHAPTER ONE
INTRODUCTION
Today, organization operates through a highly competitive and global environment and also
organizations have realized that organizational politics is an important factor both for
organizations and individuals working under organization‟s umbrella (Ahmad, Hashmi and Akhtar
,2016). These external factors make the organizations to scan themselves and use their recourses
effectively and efficiently. Thus to use their resources and to increase productivity and to cope up
with the changing environment organizations should have strategies that can enhance the
performance of existing employees. Organizations should give greater emphasis in developing
employees to become loyal and willing to accept the goals and values of organization. In
organizations which have ambiguous goals, scarce resources, frequent use of new technology and
environment, non programmed decisions, and continuous organizational change will cause
political behavior through the existing employees. According to Griffin and Mohammed (2013,
p.388) organizational politics are activities people perform to acquire, enhance, and use power and
other resources to obtain their preferred outcomes in a situation where there is uncertainty or
disagreement. Thus, political behavior is the general means by which people attempt to obtain and
use power. Put simply, the goal of such behavior is to get one‟s own way about things.
Organizational politics described as an activity that permits people in organization to accomplish
goals without going through proper channels. Depending on the consistency of individual goals
with the goals of an organization political activities may assist or harm the organization. There has
no doubt that political beliefs are an ordinary observable fact in every organization. Organizational
politics represented devious behavior of employees towards their work environment only for their
self-interests. These self-interests may be at the cost of other employees or may be organizational
goals as well the observed behavior developed in this case may affect employee performance
(Shamaila, 2012). Employee job performance indicates the job role and job related activities
1
expected from the employee and how well those activities were executed, assessed on annual or
quarterly basis in order to help identify areas for improvement.
Organizational politics and employee job performance
According to Gotsis and Kortezi(2011) organizational politics is a search of self-interest of
individuals in the organization without considering their effect on the efforts of the organization to
achieve its objectives. The study of Kacmar and Ferris (1991) and Kacmar and Carlson (1994), on
perceptions of Organizational politics explains the degree to which employees view their work
environment as political in nature promoting the self-interests of others and thereby unjust and
unfair from the individual‟s point of view. Developing self-interest assumption is more
representative of actual human behavior. Some of the selfish organizational members primarily
promote self-interest even it affects organizational objectives and revealed their activities in the
direction of greater organizational goal.
Thus this research aimed to examine the effect of organizational politics on employees‟ job
performance by considering a scenario in Bahir Dar Textile Share company. Bahir Dar textile
Share Company founded in 1961 G.C by the Italian government grant to Ethiopians as war
compensation. In its history the ownership of the company was to the public i.e. 99% is held by
federal ministry of Finance and economic cooperation and the rest 1% held by other governmental
organization but currently the company is owned by Tiret Corporate completely. The company
crossed many milestones in textile sector which utilized organic cotton a lonely raw material.
Currently the company expanded its projects with more than 600 million birr which has most
technologically advanced machines and integrated cotton mill consisting of spinning, weaving,
dyeing and garment sections. After project expansion the company gives priority for international
market and exports its products for western countries. Parallel to this technological advancement to
fully functionalize the machineries revising and designing organizational structure has also made.
The company currently has more than 1461 staffs of which 822 are males and the rest 639 are
females working with 7 departments. Regardless of its new technology, low competition among
rivalry firms, high number of employees and huge capital the company goes with ups and downs
or net loss or low profit.
According to Griffin and Mohhamed (2013, p-388) organizations which make continuous
organizational structure change, adopting advanced technology, giving un programmed decision,
2
having scarce resources and ambiguous goals are possible causes for developing political behavior
in organizations. Thus from the history of the company employees are always uncertain about what
will happen next, this uncertainty will initiate employees to acquire, enhance and use power and
other resources to obtain their preferred outcome through their way. Developing such self serving
behavior may lead to decrease the performance of employees as a whole. The presence of reasons
for developing perception of organizational politics and ups and down history of the company
with net loss or low profit might be the decrease in employee job performance related to the
developed perception of politics which this research is going to address.
Organizational Politics is more often linked to individuals or groups competing for limited
resources in the organization. According to Vigoda (2011) the state of politics is more often linked
with the manipulative or controlling power–grubbing behavior of individuals and the same is
thought of when organizational politics is mentioned. Since organizations are complex social
entities they are exposed to conflicts and competition between the desires and interests of different
divisions, department, teams and individuals and these desires and self interests happened in
organizations is an inescapable reality which is intertwined within management systems that
relationships, norms, processes, performance and outcomes are highly influenced and affected by it
(Newstrom, 2007).
Many researches in the field of organizational theory were conducted from a search to know the
background of organizational politics and effects of it on individual productivity and job
performance in workplace. Among these studies done in the domain of perceived organizational
politics, few researchers (Aryee et al., 2004; Zivnuska et al., 2004 Byrne, 2005; Salmad and Amri,
2011; Kahn and hussien, 2013; Ahmad et.al, 2016) focus on the linkage of organizational politics
with work outcomes such as job performance. However, despite the presence of organizational
politics related research in the literature, the findings are still difficult to generalize due to the
research setting. Researchers like Parker (2007) and Salmad and Amri (2011) found that
organizational politics has relationship with employee job performance while few others did not
find any relationship (Zivnuska et al., 2004, Bodla,Afza and Danish, 2014). researchers like Poon
3
(2003) ,recommends that since organizational politics is a very common in current organizations
its effect on the workplace should get further study and investigation and also researches
conducted on the determinants of employee job performance by Rosen et al., (2006) further
suggested that there must be investigation on organizational behavioral aspects such as
organizational politics.
Employees in the study organization notice the presence of self serving behaviors on individuals
and/or groups and these self serving political behaviors manifested in different groups and
individuals as there are unfair treatment, unfair distribution of resources among individuals and
departments and also there are individuals and groups who are always considered correct by their
bosses and have powerful voice over others. Due to unfair treatment or presence of bias among
employees even during performance appraisal rewards like trainings, educational sponsorship,
financial rewards, promotions e.tc related to it distribute unfairly especially to the interest of the
boss. According to employees of the organization, there are individuals who are always seeking
only tasks which are related with field works having per diem and related payments even the task
is not under their job description. There are also communication problems among employees and
subordinates and within departments. The promotional policies are not implemented correctly.
There is high employee turnover in the company. These and related political behaviors of self
served individuals and groups will have effect on the perception of other employees to develop
counter productive work behavior like absenteeism and reporting with false sick lives, wasting
time through joking, doesn‟t have care about working equipments, intentionally delay tasks and the
overall performance of employees is affected by the perceived behavior. This decrease in
employee performance might decrease both the quality of products that the company produced and
the productivity of the company which in turn lead the company to be ineffective and
uncompetitive in local and global market.
Due to the above scenarios and suggestions and the fact that organizational politics is as an
unavoidable construct in organizations therefore organizational politics need more attention and
further investigation here also in our country, Ethiopia. Furthermore, as far as the researcher‟s
knowledge even if managing organizational politics is becoming important, researchers in our
country didn‟t give attention to it and there are no published articles or even unpublished studies
related to organizational politics and employee job performance here in Ethiopia.
4
Therefore, to minimize the research gap on organizational politics and its effect on employee job
outcomes especially on job performance the researcher has made an attempt in this study to
provide information about relationship between organizational politics and employee job
performance, the effect of organizational politics on employee job performance which is currently
silent problem in many companies like Bahir dar textile share company.
5
1.5 Significance of the Study
As the researcher mentioned earlier there was no such related published or unpublished research
papers performed on this topic here in our country Ethiopia, thus this study provide information
to managers of the company about the effect and relationship between organizational politics and
employee job performance and would help to design policies to manage organizational politics. It
may help to policy makers of by giving general clue about the effect of organizational politics on
employee job performance for enhancing employee performance in turn to increase the
performance of the organization. It may also help to future researchers as a spring board to
undergo further researches.
Due to limitation of time and financial constraints the study focuses on one outcome of
organizational politics which is employee job performance in one organizational setting. Thus it is
difficult to generalize its findings to other organizations. As a result it has low external validity.
The study was conducted on respondents‟ perception which may not be free from bias even was
difficult to understand the questionnaires in spite of the researcher‟s effort to get them as
objectively as possible. The other limitation was luck of national related literature conducted in
Ethiopia.
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1.8 Organization of the paper
The organization of the study follows the same format with most thesis papers. The first chapter
consist of background of the study and organization, statement of the problem, research question,
objective (both the general and specific), significance of the study, limitations and scope of the
study. The second chapter consists of review related literatures, theoretical framework, conceptual
framework, the research hypothesis and operational definitions to this particular research. The
third chapter concentrates on the research design and the research methodology. The fourth chapter
presents data and data analysis and the discussions based on the collected data. The last chapter or
chapter five composed of the summary of findings, conclusion and recommendation parts of the
research.
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CHAPTER TWO
LITERATURE REVIEW
2.1 Introduction
This study was intended to find out the effect of perceived organizational politics on employee job
performance and to examine the relationship between the components of organizational politics
and overall politics with that of employee job performance thus the main objective of this chapter
is to provide a review of the theories that may explain why the relationship between the main
variables (perceived organizational politics and employee job performance) may exist and review
related studies in each context. The chapter also includes the conceptual framework showing the
hypothesized relationship between the variables under the study and the operational definitions of
the terms used in the study.
The first part of this chapter provides an overview of the various theories to explain the
organizational politics-employee job performance relationships. These theories include the
perception- attitude theory of Lewin (1936) and the theory of Norm of Reciprocity by Gouldner
(1960). Additionally, the next section of the chapter deals with review of related literature to draw
attention to the main findings in previous studies related to the research variables.
For many years, organizational researchers have tried to understand organizational behavior of
employees in order to be able to make predictions and develop upon other aspects of
organizational behavior which have direct and indirect effect on organizational performance.
Different theories have been used to explain why individuals in organizations behave differently
and these theories have helped to provide deep understanding into organizational behavior and its
dynamics in contemporary organizations.
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2.2.1 Perception Theory (Lewin, 1936)
According to Lewin‟s (1936) theory of perception individuals may respond to what they receive
to exist rather than reality itself and react accordingly. Thus they may behave in accordance with to
conform to what they perceive to be there. Lewin (1936) explained that organizational politics
should be studied in relations to how people think rather than what is actually happening there.
This means that when employees perceive there is unfairness in processes and procedures as well
as with the distribution processes within their organizations; they are more prone to respond with
certain behaviors. Employees of the same organization and within the same environment may
however respond differently to what they perceive as reality in that organization. That is to one
person the organizational situation may be good, fair and just to another person in the same
organization, the organizational situation may be unfair. It may be different for different gender,
age group etc. These different perceptions of individuals may inform their attitude towards their
co-workers, their supervisors and their organization as a whole.
Norm of Reciprocity theory developed by Gouldner (1960) is one main theory that may be used to
explain individual‟s work related behavior. According to Gouldner (1960) human beings attitude
have an a inherited tendency to reciprocate. Accordingly, they tend to reward those who have done
well and punish those who behaved badly towards them. These rewards or punishments may be in
a form of money, service, information, approval, respect or liking. This seems to be the basic
principle in every human society and turns to be prominent in various religions as well. The norms
of reciprocity indicate that one should help those that have helped them in the past and react those
that have been detrimental to their interest. Norm of reciprocity theory has been used in several
psycho-social as well as behavioral researches to explain range of happenings such as attitude
change, interpersonal perception ( Kenny, Bond Mohr & Horn, 1996). Since this norm as
mentioned earlier is a basic principle in humans, it can apply to the exchange relationship between
employers and their employees where employees are indebted to their employers by recompensing
the positive treatment they receive from them. Thus it can be assumed that in organizations where
individuals or employees perceive the organization to be a highly political environment and thus
unfair or unjust, they are likely to behave in ways that could be damaging or costly to the
9
organization. They may thus exhibit attitudes like absenteeism or lack of commitment to the
organization (Vigoga, 2000). Based on the theory of reciprocity of Norms, it is assumed that when
employees perceive politics and unfairness within the organization they may respond by
committing less to the organization or refraining from engaging in some organizational citizenship
behavior which have been shown to increase organizational success and effectiveness(Ladebo,
2006).
According to Molm, (1997) organizations are social entities that involve a struggle for resources,
personal conflicts, and a variety of influence tactics executed by individuals and groups to obtain
benefits and goals in different ways. Thus estimating the political climate of a work unit is a
difficult task but it is essential for a better understanding of organizations. Organizational politics
is an intangible type of power relations in the workplace. It represents a unique domain of
interpersonal relations, characterized by the direct or indirect (active or passive) engagement of
people in influence tactics and power struggles. These activities are commonly aimed at securing
or maximizing personal interests or, alternatively, avoiding negative outcomes within the
organization regardless of the goals of the organization or interest of others (Kacmar & Ferris,
1991).
Organizational politics is also defined as behavior strategically designed to maximize self interests
(Ferris, Russ, &Fandt, 1989) and therefore contradicts the collective organizational goals or the
interests of other individuals. This perspective reflects a generally negative image of organizational
politics in the eyes of most organization members. Gandz and Murray (1980) and Medison et al.
(1980) observed that when individuals were asked to describe workplace politics they typically
listed self-serving and controlling activities that are not perceived positively. Studies conducted by
Drory (1993), Ferris &Kacmar ( 1992) explained that organizational politics was perceived as
self-serving behavior by employees to achieve self-interests, advantages, and benefits at the
expense of others and sometimes contrary to the interests of the entire organization or work unit.
This behavior was frequently associated with manipulation, defamation, subversive-ness, and
illegitimate ways of overusing power to attain one's objectives. All the above mentioned studies
10
relied on perception theory of Kurt Lewin's (1936) argument that people respond to their
perceptions of reality, not to reality itself. Likewise, politics in organizations should be understood
in terms of what people think of it rather than what it actually represents.
According to Kacmar and Ferris (1992) a perceived politics measurement have greater important
in scientific value than another measurement in actual politics for three main reasons;
1. "Perceptions of politics are more easily measured than actual political behavior''.
2. "They represent the reality as it is in the eyes of the beholder and thus are more expressive of
player's views and behavioral intentions".
3. "They are assumed to have a greater impact on the attitudes and behaviors of employees than
actual politics" (Vigoda, Vinarski, & Ben, 2003).
Large number of empirical studies focused on what People think about political maneuvers in
modern worksites, assuming that the reality of Politics is better understood via the perceptions of
individuals instead of actual influence Tactics. According to Kacmar and Ferris (1991) and
Kacmar and Carlson (1994), perceptions of organizational politics represent the degree to which
respondents View their work environment as political in nature, promoting the self-interests of
others, and thereby unjust and unfair from the individual‟s point of view. Hence it is difficult to
have a commonly acceptable definition for the term politics but rather perceived organizational
politics can be explained with three dimensions. These are: general political behavior, which
means a person who behaves in a self-serving manner in order to achieve his/her desired goal; go
along to get ahead, which means that a person remains silent in order to achieve hi/her desired
goal; and finally, pay and promotion policies through which the organization plays its political role
(Kacmar and Carlson 1997).
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strengthen the position of the one who makes those rules. The other issue that has been affected by
this vagueness, regarding rules and regulation, is the decision making. Research conducted by
Drory and Romm (1990) concluded that decision making under doubt has been found to be
susceptible to political pressure. It is quite obvious that if there is luck of information needed for
making a decision, the decision makers tend to relay on their own interpretation of the given
situation. Research studies have stated that strong competition for a position in any organization,
because sitting on that seat will allow one to get his/her hands on a treasured resource, is for sure
to be considered a political behavior (Farrell & Peterson, 1982; Kumar & Ghadially, 1989). This
clearly indicates that in organizations having limited resources must be having a political
atmosphere. Resource scarcity can strike any organization; no organization can argue being
perfect. There might be deficient in at least one part if not all; thus political activities may take
place in almost any organization. Investigating the reasons for the shortage of resources can assist
in forecasting not only the possible target of political actions but also how strong that competition
may turn out to be. According to Frost (1987) any personality who has command over important
resources that cannot be available somewhere else will be a likely target of political actions
12
interfering in the affairs of the politically motivated group. Hence, by not taking any action or by
going along to get ahead can be a wise approach to take to further one‟s own goal and desires
while working in a political atmosphere. A study conducted by Bodla, Danish and Nawaz (2012)
examine the arbitrating function of organizational politics between the employees‟ moral and their
job characteristics and concluded in their study that in order to enable employees to perform their
on the job role, the management should brief them regarding its expectations of them in terms of
their rights, duties, and tasks.
The third dimension of perception of organizational politics is the way organizations reward and
hence, are responsible for the political behavior of its employees through policy implementation
(Ferris, Fedor, Chachere&Pondy, 1989; Kacmar& Ferris, 1993). Although the decision makers
might not be doing it consciously, it‟s the way the human resource policies and systems that are
developed and practiced that reward the individual having political behavior and punish those who
do not get involved in influence tactics (Kacmar and Carlson, 1997). Such an attitude of the
management will definitely result in a tradition where political activities will be considered as a
common practice in almost all the human resource aspects of the organizations. In comparisons
individually oriented activities are more self- centered and have high political nature. When such
an feeling or thought is reinforced either in the form of a reward or a promotion, this form of
attitude will most likely be repeated. Therefore, in different organization atmospheres promote
and reward political behavior are developed. Rewarding political tactics can also affect those who
are not used to acting politically. When individuals see others, who are involved in organizational
politics, being rewarded better than them; they are likely to be involved in political behavior in
future (Ferris, Russ &Fandt, 1989; Kacmar& Ferris, 1993).
Job performance as a variable in empirical research can be defined in different manner and its
highly praised relevance in the field of industrial or organizational psychology by different
researchers (Sonnetag and Frese, 2002). Viswesvaran (2001) attributes this dissimilarity to the
13
characteristic of it being an abstract and latent construct with many manifestations - a notion
supported by Motowidlo (2003). Performance is a multidimensional construct where different
types of behaviors need to be considered in order to understand it (Aguinis, 2009). This study
focused on the definition of employee job performance based on two dimensions mainly task
performance (TP) and counterproductive work behavior (CWB).
In contrast to task performance of employees researchers Rotundo and Sackett (2002) and
O‟Brien and Allen (2008) develop another performance construct or dimension and suggested that
voluntary behaviors that are deviant and damaging to the organizational goals which are
considered in negative form are also as a part of employees‟ performance construct. Such
dysfunctional behaviors are generally labeled as counterproductive work behaviors (CWB).
Counterproductive work behavior (CWB) construct indicates to actions that adversely affect the
well-being of the organization (Rotundo and Sackett, 2002). In previous studies counterproductive
was operationally defined as negative perspective. However in this study CWB considered as a
positive contributor towards achievement of organizational goals. Therefore for the purpose of this
study the construct of CWB and items accordingly has been reversed to make it in positive form.
In many organizations of an unfair working environment in the long-term employees do not want
to work in the organization in which a range of political behavior is experienced. As a result of
14
such situations, they foster a desire to leave or form a negative attitude towards the organization
(Kacmar and Baron, 1999). In contrast, few scholars indicated that organizational politics may also
have positive effects if the behaviors are in line with organizational targets (Buchanan, 2008).
The relationships between perception of organizational politics and job performance have
received a vast empirical support. Studies that adopt traditional regression techniques (e.g.
Cropanzano et al.,1997; Ferris and Kacmar, 1992; Witt et al., 2000; Chang, Rosen and Levy, 2009;
Salmad and Amri 2011; Khan and Hussian, 2014; Abbas , et al., 2015; Ahmad et.al., ,2016) and
studied that adopt structural equation modeling techniques (e.g. Kacmar et al., 1999) have revealed
that perception of organizational politics is a negative influence of job performance. This is
because, it results in numerous emotional and psychological damages such as inferiority complex,
low self-esteem, and felling of being unfairly treated. Once employees start to experience such
things, their level of commitment will be reduced and overall job performance will be influenced
as well. Therefore, it can be seen that job performance is highly influenced on a negative approach
by perceived organizational politics.
The higher the perception of politics in the eyes of an employee, the lower they perceived justice
and fairness within the organization (Gallagher and Laird 2008). A study by Folger, Konovsky and
Cropanzano (1992) related procedural justice to the perceived organizational politics. According to
Folger et al (1992), lack of justice and fairness in terms of procedures and processes were the
major cause of higher perceived politics and this normally negatively affected organizational
outcome.
Most researches done in the area of perceived organizational politics have actually linked it with
various behavioral outcomes which are often negative interfering with productivity and
performance at the individual and organizational level. For instance, some researchers have found
significant negative relationship with negligence and decreased performance (Vigoda & Kapun,
2005,Samad and Amri ,2011, Ahmad et.al 2016).
Other scholars (Martin, 2001; Jam, Khan, Zaidi & Muzaffar, 2011) on the other hand have viewed
organizational politics in a much positive view. The more positive view of political behavior in
organizations regard it as an inevitable part of the need for individuals and groups to function in a
collective context (Martin, 2001).
However one perceives politics (as negative or positive) will affect their reaction, attitude and
15
subsequently their behavior towards their organization. When procedures and distributions within
the organizations are fair and just with high level of transparency in activities (often termed
organizational justice), it generally reflects a positive image of the organization in the eyes of
employees and this increases trust of the employee towards their organization.
GPB
TP
GAGA Organizational
Employee job
Politics Performance
PPP CWB
Task
perform
Independent Variables Dependent varaible
ance(TP)
Counterprodu
Figure 1- Conceptual frame work of the research adopted from S. Samad. and S.Amri(2011)
ctive work
behavior (CWB)
16
2. 7. Research hypothesis
Consequently from the above conceptual framework the following Hypothesis were developed.
H1: There is a negative and significant relationship between general political behavior (GPB) and
job performance.
H2: There is a negative and significant relationship between going along to get ahead (GATGA)
and job performance.
H3: There is a negative and significant relationship between pay and promotion policies (PPP) and
job performance).
H4: There is a negative and significant relationship between overall organizational politics (OP)
and job performance.
H5: There is a significant influence of OP components (GPB, GATGA and PPP) on job
performance.
17
the flexible behavior of individual to go ahead of the basic requirements of job for the benefit
of organization
Counterproductive work Behavior- represents an individuals‟ behavior that is deviant and not
directly recognized by the formal reward system within the organization.
18
CHAPTER THREE
RESEARCH METHODOLOGY
3.1 Introduction
According to Rajasekar (2013) research methodology refers to a science of how research is to be
carried out in a systematic way to solve a problem. Research methodology also concerned with the
procedures by which researchers go about their work of describing, explaining and predicating the
phenomenon. Therefore this part of the study dealt with the type and design of research, as well as
types of data, data sources and methods of data collection. The research methodology also consists
of sampling frame and technique, issues related with method of data analysis and Interpretation,
validity and reliability of the instruments and ethical considerations.
19
3.3 Target population
The target population is the entire mass of observations from which the sample is drowns, Anol B.
(2012). According to the HR department report of the case organization (2017), the total number f
employees were male 822 female 639 total 1461. But among these employees male 5 female 2
total 7 employees were in Addis Ababa office, male 47 female 66 employees were contract
employees, male 25 female 36 total of 61 whose experience less than one year in the company and
male 9 female 2 total of 11 higher officials total of male 80 and female 112 totally 192 employees
were not included under the target population due to convenience problem and to increase the
quality of data. Since the target population were selected in consideration of the easy access to
data, cost effectiveness and easy manageability of the study.
Thus, the total target population of the study that the sample was drawn was from male 742 female
527 total 1269 employees from 7 departments.
20
formula to calculate sample sizes of finite population, which is used to determine the sample size
for this study. A 95% confidence level was assumed for this formula to determine the sample size,
at e=0.05. The sample size (n) was calculated by using the formula to calculate the sample size at
95% confidence level and 5% margin error;
21
3.5 Type of data, data sources, data collection instrument
3.5.1 Types and source of data
In order to generate relevant data for this study, the researcher used both primary and secondary
Data sources for examining the effect of organizational politics on employee job performance
According to Biggam (2008), primary data is the information that the researcher finds out by
him/herself regarding a specific topic. The main advantage with this type of data collection is that
it can be collected with information resulting from it is more consistent with the research questions
and purpose. The data was collected directly by the researcher from the respondents‟ important
information. As this study is descriptive and explanatory in nature, primary data was gathered from
employees to obtain information which gives answers to the research questions. Even if more
emphasize is given to the primary data source secondary sources like literatures, journals and
books was also used for the study.
23
X1- General political behavior(GPB)
X2- Going along to get ahead(GAGA)
X3- Pay and promotion policies(PPP) and e- error
Before the regression analysis, normality test was done by visualizing shape of the histogram
produced, linearity of the relationship among variables was checked using P-P plot and multi
colinearity test was undertaken on the specified model using correlation coefficient as well as variance
inflation factor (VIF) and tolerance value because all the above three assumptions should be fulfilled
for further usage of multiple linear regression analysis.
The qualitative data obtained from the respondents were used to support the quantitative data
obtained through close ended questionnaires.
24
3.7.2. Validity of the instrument
The instrument is considered valid when it actually measures what it is intended to measure.
Validity ensures the ability of a scale to measure the intended concept (Anol B. , 2012) .Testing
validity reveals vague questions and unclear instructions. It also captures important comments and
suggestions from the respondents that enable the researcher to improve efficiency of instruments,
to adjust strategies and approaches to maximize response rate. Accordingly, even if the the
instruments that were used in this study were tested by previous researchers(Bennett and
Anderson (2002) , Williams and Robinson (1991),Kacmar and Ferris (1997), to Jamil Ahmad and
Mohhamed Wakas Wkhtar (2016) , the researcher again check for language and construct validity
through the help of English, statistics and psychology professionals of the university.
Modifications were made in order to go well with the current research context.
25
CHAPTER FOUR
4.1 Introduction
In this chapter the study intended to describe the current status of organizational politics and
examine relationship between perception of organizational politics and employee job performance
and the effect of perception of organizational politics on employee job performance. Thus the
findings of the study are carefully presented and analyzed. Since the study was conducted through
mixed approach of collecting data from respondents, the data were also presented accordingly. The
quantitative data were collected through five point likert scale having value from one to
five(1=strongly disagree,2=disagree, 3=neutral,4=agree and 5 stands for strongly agree for the
measurement of perception of organizational politics and 1= never(a few times a year or less), 2 =
rarely( once a month or less), 3 = sometimes(a few times a month), 4 = often(once a week), 5 =
very often( a few times a week or always) for the measurement of employee job performance).In
addition to quantitative data qualitative data were collected through interview from 12 employees
of the company and the data help to further support the quantitative data collected while
performing descriptive analysis.
First the responses of the participants were coded in Excel spreadsheet and then exported to SPSS
to analyze the findings (Here questionnaires number 3&4 of GAGA and 11&12 of PPP were
reversely coded). After exporting to SPSS, the raw data concerning the respondents‟ demographic
and organizational variables were depicted using different tables. As it was mentioned in the third
chapter the study used both descriptive (mean percent, and frequency) and inferential (correlation,
regression) analysis to test and answer the hypothesis and the research objectives.
4. 2 Response rate
Out of the total distributed 304 sets of questionnaires, only 292 (96%) of the questions were
properly filled and collected & used for analysis purpose. Since this was adequate and satisfactory
enough to make the analysis, all the discussions below were made based on the data collected from
these groups of respondents.
26
4.3 Demographic Background of the respondents
The respondent‟s demographic profile was presented in this section as follows. These demographic
profiles include gender, age, educational level, marital status, year of service in the company.
These data is described through descriptive analysis and some statistical tests are performed to
investigate with perception of organizational politics and job performance.
28
4.3.5 Experience of employees in the company
Before going to different analysis tests of the study, it is necessary to make sure whether the items
29
measure what they intend to measure. Fraenkel and Wallen (2008) define reliability as the
consistency of scores or answers from one administration of an instrument to another and from one
set of items to another. This implies that reliable instrument provides consistent result. According
the above researchers validity refers to the appropriateness, meaningfulness, correctness, and
usefulness of any inferences a researcher draws based on data obtained through the use of an
instrument. According to Kothari (2008) validity is the degree to which an instrument measures
what it is supposed to measure accordingly reliable measuring instrument does contribute to
validity, but a reliable instrument need not be a valid instrument Cronbach‟s alpha is a commonly
used test of internal reliability.
Even if the items are standardized the researcher performed a pilot study to check the reliability
and confirm with previous studies, thus data was collected by the developed survey questionnaire
and calculated through SPSS version 21 software and gave results 0.82 for the general political
behavior(GPB) of 2 items like previous research results, 0.90 for go along to get ahead(GATGA)
of 7 items which is similar and better than previous research results, 0.88 for pay and promotion
policies(PPP) of 6 items similar and better than previous studies 0.88 for overall Organizational
politics of 15 items and 0.76 for employee job performance which all are above the acceptable
region(0.70 value).
30
Table 4.7 Reliability test of variables
Scales No of items Cronbach Alpha
General political behavior(GPB) 2 0.82
Going along to get ahead(GATGA) 7 0.90
Pay and promotion policies(PPP) 6 0.88
Overall perception of organizational politics(POP) 15 0.88
Employee job performance(JP) 16 0.76
Source:-researcher‟s survey data, 2017
The validity of these questionnaires was tested by Kacmar and Ferris (1997) , Bennett and
Anderson (2002) and Williams and Robinson (1991) but for this study to insure the language
validity of the questionnaire items and for construct validity also the researcher gave the
questionnaires to the English and psychology departments thus both language and construct
validity was improved and also the researcher undergone pretest the questionnaire by taking 25
respondents in the study area and made the necessary adjustments .
Factor analysis was done on OP scales to compare the dimensionality of the scale as proposed by
Kacmar and Carlson (1997) and it was found that the subjects to items ratio for the variable in the
study were correlated with other item with a value of more than 0.5 which is within the acceptable
magnitude region (Samad and Amri,2011) the same is true for job performance items.
31
Table 4.8 One-Sample Statistics
Variables N Mean Std. Sig. (2-tailed)
Deviation
GPB 292 4.3420 .61753 .000
GAGA 292 4.1272 .68989 .000
PPP 292 4.2163 .58369 .000
OVERALL OP 292 4.2285 .46973 .000
JOBPERFORMANCE 292 2.3764 .32692 .000
Source:- Researcher‟s SPSS output for one sample T-test
Table 4.8 one sample t-test to show the mean values of the variables from the cutoff(3)
From the table 4.8 the mean values of each dimension of organizational politics and overall
organizational politics have higher mean value from cutoff (3) with a significance level of p
<0.001 and the mean value of the dependent variable(employee job performance) has lower mean
value than the cutoff value(3) with a significance level of . Furthermore the descriptive part of the
independent and dependent variables analyzed and presented as follows.
N Items Valid N
o. Std.
Frequency of respondents Mean Deviation.
Agree Neutral Disagree
1 GAGA1 292 263 7 22 4.04 0.86
2 GAGA2 292 243 31 18 3.89 0.82
3 GAGA3 292 255 10 27 4.11 0.97
4 GAGA4 292 266 11 15 4.22 0.86
5 GAGA5 292 265 7 20 4.10 0.89
6 GAGA6 292 269 8 15 4.25 0.87
7 GAGA7 292 264 6 22 4.13 0.91
33
4.5.3 Descriptive statistics of Pay and Promotion Policies (PPP)
N Items Valid
o. N Std.
Frequency of respondents Mean Deviation.
Agree Neutral Disagree
1 PPP1 292 247 44 1 4.26 0.72
2 PPP2 292 247 44 1 4.08 0.63
3 PPP3 292 270 22 - 4.33 0.61
4 PPP4 292 193 46 53 3.80 1.08
5 PPP5 292 268 22 2 4.24 0.61
6 PPP6 292 270 22 - 4.50 0.63
34
4.5.4 Descriptive statistics of Employee Job performance
No. Items Valid Frequency of respondents
N SOMETIM
ALWAYS OFTEN ES SELDOM NEVER Mean Std. Devi.
1 TP1 292 - - 89 185 18 2.24 0.55
2 TP2 292 - - 28 171 93 1.78 0.60
3 TP3 292 - - 101 105 86 2.05 0.80
4 TP4 292 - - 59 217 16 2.15 0.48
5 TP5 292 - - 65 159 68 1.99 0.67
6 TP6 292 - - 20 194 78 1.80 0.54
7 TP7 292 - - 131 82 79 2.18 0.83
8 CWB1 292 7 3 139 142 1 2.57 0.65
9 CWB2 292 9 9 155 114 5 2.67 0.71
10 CWB3 292 9 2 180 86 15 2.67 0.72
11 CWB4 292 9 10 176 95 2 2.76 0.67
12 CWB5 292 9 2 76 200 5 2.35 0.68
13 CWB6 292 9 9 186 68 20 2.72 0.76
14 CWB7 292 9 2 154 125 2 2.63 0.67
15 CWB8 292 9 10 132 141 - 2.61 0.70
16 CWB9 292 9 2 187 92 2 2.74 0.68
Grand Mean 2.38 0.33
Table 4.12 Summary of the valid N, frequency, Mean and Standard Deviation of employee job
performance (JP)
The above table 4.12 have shown the grand mean employee job performance in the case
organization was 2.38 at a standard deviation of o.33 which is below the cutoff, even the mean
value of more items of job performance are below and around the average value. As explained in
the research design the employee job performance was measured from two perspectives i.e from
task performance which is highly related to the tasks and duties given to that specific employee
and the second part is counterproductive work behavior which is highly related to employees
35
negative or deviant behavior which may be developed when employees perceive negative image
or attitude to the organization, to their supervisors, to their co-workers and the work environment
as a whole.
Thus the above table has shown task performance is lowered and counterproductive work behavior
is also observed in the case organization. The finding have shown that more than half of the
respondents perform as follows:- assigned duties to each employee are not completed adequately
and timely, the employee didn‟t fulfill his/her specified responsibilities completely, the employee
didn‟t meet the performance requirements didn‟t engage in activities that will directly affect
his/her performance evaluation , didn‟t give priorities for their work according to the deadlines of
the work, and didn‟t perform their task free of errors.
The second part of job performance, counterproductive work behavior, have shown slightly lower
than the cutoff, this shows employees were still in a negative behavior to their work environment
and have shown taking properties without permission, spent too much time fantasizing instead of
working, taking longer break than the acceptable, coming late or starting work late, neglecting
boss‟s instruction, working with lower than the actual speed, put little effort to their work and
disclose confidential company information to unauthorized person was observed from the
respondents response. The finding through questionnaire was also supported and nearly similar
to the answers collected through interview except the item about getting money and other valuable
material by preparing falsified receipts.
36
correlation table. The significance level or p-value is the probability of obtaining results as extreme
as the one observed. If the significance level is very small (less than 0.05) then the correlation is
significant and the two variables are related. If the significance level is relatively large (for
instance, greater than 0.05) then the correlation is not significant and the two variables are not
related.
According to Yalew (2017) who stated guidelines for interpreting the correlation value indicated in
the following table.
Table 4.13: Guidelines for interpreting correlation with absolute values
0.4-0.59 Moderate
Pearson Correlation 1
GPB Sig. (2-tailed)
N 292
Pearson Correlation .395** 1
GAGA Sig. (2-tailed) .000
N 292 292
Pearson Correlation .352** .245** 1
PPP Sig. (2-tailed) .000 .000
N 292 292 292
**
Pearson correlation .778 .764** .688**
1
OVERALL OP Sig.(2-tailed) .000 .000 .000
38
Having the above correlation result the researcher have tested hypothesis which were about
relationship between dimensions of organizational politics and overall organizational politics with
employee job performance as follows.
Hypothesis 1- There is a significant and negative relationship between general political behavior
and employee job performance.
From table 4.14 the correlation value between general political behavior and employee job
performance was -0.342 (11.7%) at a significance level of p=0.000 (p <0.01), which confirmed
that general political behavior is negatively related with employee job performance. Thus the first
research hypothesis about the relationship between general political behavior and employee job
performance was accepted. But according to the correlation value guide this relation is with low
relation range.
Hypothesis 2- There is significant and negative relationship between going along to get ahead with
employee job performance.
From the table 4.14 the correlation value which is between going along to get ahead and employee
performance is r=-0.418 (17.4%) at a significance level of p=0.000 (p <0.01) with a moderate
relationship, and confirmed that going along to get ahead has a negative moderate significant
relationship between employee job performance. Thus the second research hypothesis was
accepted.
Hypothesis 3- There is a significant and negative relationship between pay and promotion policies
and employee job performance
From table 4.14 the relationship between pay and promotional policies and employee job
performance was tested through a Pearson correlation analysis and the value become r= -0.396
(15.7%) at a significance level of P=0.000 (p <0.01) which indicate that these two variables have
low significant and negative relationship. Thus the third hypothesis was also accepted.
Hypothesis 4- there is a significant and negative relationship between overall organizational
politics and employee performance.
From table 4.14 the relationship between overall organizational politics and employee job
performance was also tested through Pearson correlation analysis. The result have shown that
overall organizational politics and employee job performance has a relationship with r=-
.519(26.9%) at a significance level of p=0.000 (p <0.01). This value indicates that overall
39
organizational politics has a moderate negative relationship with employee job performance. As a
result the forth hypothesis which was stated as there is negative significant relationship between
overall organizational politics and employee job performance was accepted.
A) Test of Normality
A very important assumption in regression analysis that the dependent variable should be tested for
normal distribution. Normality is used to describe a symmetrical, bell-shaped curve, which has the
greatest frequency of scores around in the middle combined with smaller frequencies towards the
extremes (Pallant, 2005). The dependent variable in this case is employee job performance. If the
dependent variable is not normally distributed, there is little point in performing regression analysis
because a major assumption of the model is violated. Therefore normality test computed for the
dependent variable, in this case in figure 2 histogram shows a normal distribution curve.
Figure 2 Test of Normality through Histogram (employee job Performance)
40
In addition to histogram of the dependent variable(employee job performance) skewness and
kurtosis of the variables were calculated and presented as follows, and from the two tests there was
a normal distribution.
Descriptive Statistics for variables
N Skewness Kurtosis
Statistic Statistic Std. Error Statistic Std. Error
GPB 292 -.976 .143 1.225 .284
GAGA 292 -2.769 .143 2.844 .284
PPP 292 -.422 .143 -.932 .284
Overall OP 292 -2.383 .143 1.939 .284
JOB 292 2.013 .143 2.630 .284
PERFORMANCE
B) Test of Multi-collinearity
The researcher was also checked the collinearity problem with the assumption of tolerance and
variance inflation factor (VIF) statistics. Liu, 2010 suggests that a VIF value greater than 10 have
an issue of collinearity problem. But in this research data as shown in table 4.16 the values of are
below 10 for all predictors and seems that there is not an issue of co linearity between the predictor
variables.
Table 4.16 Test of multi collinearity, Dependent variable –employee job performance.
Co linearity Statistics
VARIABLES Tolerance VIF
GPB FA 0.774 1.291
GAGA 0.831 1.203
PPP 0.863 1.159
Source:- researcher‟s survey data 2017
41
C) Test of linearity
Linearity assumption of multiple regressions was tested using scatter plot test and it was found that
there is linear relationship between independent and dependent variables. The linearity result
depicted the distribution of residuals near to the mean zero.
Figure .3 test of linearity through P-P plot.
From the regression analysis as shown in the Tables 4.17, overall organizational politics has an
influence on employee job performance. It was considered with the adjusted R square, which was
value at 0.271, or 27.1%. Employee job performance was explained by the overall organizational
politics at significance level p=0.000 (p <0.01) and F value 37. 12. So the fifth hypothesis which
was stated as overall organizational politics dimensions have influence on employee job
performance is also accepted.
43
When the researcher assess the contribution of each dimension of organizational politics on
employee job performance the coefficient of regression show as follows:-
4.7.1 Relationship between Overall organizational politics and its components with
employee job performance
According to Yalew (2017) the relationship between variables can be checked through Pearson-
product moment correlation(r) and the value of the correlation analysis (r ) should to made squared
44
to show the magnitude of relationship between Variables.
4.7.1.1 Relationship between general political behavior and employee job performance
The first hypothesis(H1) which stated that general political behavior have significant and
negatively relationship with employee job performance was confirmed. The study confirmed that
employees who perceived that there are influential self serving groups which build themselves by
tearing others in their organizations will develop deviant behavior which will cause to reduce their
performance Thus from the study finding GPB has (-.342)2 i.e 11.69% relationship with employee
job performance. This finding suggests that the perception of politics in any organization has a
dire consequence on the organization as a whole. Previous studies ( Aryee et al.,2004 Byrne,2005 ,
Chen and Fang 2007,Samad and Amri 2011, Keya et,al., 2016) on the relationship between
general political behavior and employee job performance indicated that there is a negative and
significant relationship between them. Similar results Zivnuska et al.,(2004) found that general
political behavior was negatively related to employee job performance.. This finding is thus
consistent with Lewin's (1936) theory of perception where individuals respond to what they
perceive to be there.
4.7.1.2 The relationship between go along to get ahead (GAGA) and employee job
performance
The second hypothesis of the study which stated as go along to get ahead (GAGA) has a negative
and significant relationship with performance is also supported in this study as we have seen on the
previous chapter i.e GAGA has 17.4% relationship with that of employee job performance.
Research conducted previously also support this finding (Aryee et al., 2004, Byrne,2005 , Chen
and Fang 2007, Samad and Amri, 2011,Vigoda, 2011, Anhange and Ugwu,2015 )
4.7.1.3 The relationship between pay and promotion policies (PPP) and employee job
performance
The third hypothesis of the study which stated that pay promotion policies has a negative and
significant relationship with employee job performance was also confirmed from the findings i.e
PPP has 15.7% relationship with employee job performance. When the pay and promotion policies
like rewards and promotions are implemented and acting politically, unfairly and employee which
45
are out of this circle will develop deviant behavior which can lead performance. Previous studies
like kacmar and Carlson (1993), Byrne (2005) Samad and Amri (2011) also support the above
finding.
Here, when an employee perceive his/her work place as unfair and political, they respond or react
accordingly on what they perceived to be there ( Cialdini, Green & Rusch, 1992, Olorunleke,
2015). According to Kim (2005), the most important factor in achieving balance in goals among
employees in organizations is to improve employees performance by increasing their commitment
level in the organization and this can be fostered by reducing politics to its minimum in
organizations. This can be promoted by improving justice and acting according to the policies in
the organizations. Chang et al (2007) emphasized that employee affectively committed strongly to
their organizations, identified with it and desired to remain a part of the organization when they
perceived the organization as fair and just as well as generally supportive. Chugarti and Zafar
(2006) add that work characteristics like clear and laid down internal promotion policies, perceived
organizational support, perceived organizational justice and job security foster organizational
commitment among employees and vice versa.
According to Gull and Zaidi (2012) the opinion of employees about other‟s self-centered
behavior like treatment of supervisory policies is negatively linked to the work enjoyment level
of the workforce.
Research conducted by Kahn and Hussain (2014) showed that there is a significant relationship
between employees‟ perceived satisfaction regarding pay and promotion policies and they
explained that the effect of pay and promotion policy on the employees perceived satisfaction
pay and promotion was significant. The implication of this significance is that employees tend to
be more satisfied with their jobs when they get a pay and promotion according to their potentials
and also when the pay promotion policies of the firm are in their favor.
46
was also supported many previous researches (Vigoda 2000, samad and amri, 2011, Rehman et.al
2011).
This relationship was further confirmed by Vigoda-Gardo and Kapun (2005) among samples
from both private and public sector organizations. The result of this relationship suggests that
the effect of organizational politics whether perceived or actual should not be underestimated in
organizations as it can negatively affect the employees‟ commitment to and performance.
According to Hira Aftab, Salman Mughal and Amna Arif (2013) organizational politics have
strong impact on the level of employee‟s performance with a correlation value of -0.649(42.1%
relationship between the variables). Higher the level of existence of organizational politics will result
in lower level of employee‟s performance and vice versa.
The influence of perceived organizational politics on the job involvement and turnover intention is
significant and it clearly affects negatively the performance of employees ( Aslam, 2013).
This finding has opposite result with the research done by Bodla et,al (2014) which explained that
organizational politics has positive relationship with one dimension of performance i.e with task
performance and negative relationship with organizational citizenship behavior.
Abbas et,al (2015) conducted a research and found that when there is perception of organizational
politics the work outcomes like performance are affected significantly with a negative manner.
Ahmad et,al (2016) described that when employees of an organization perceive people use
political act in the organization to achieve their personal or group goals by using unfair or
negative means in the meanwhile their performance is affected negatively by their perception. As
result these employee will decrease their performance.
47
Another related study conducted by Aftab et: al ( 2013) and Ahamad et.al (2016) also support this
finding by explaining that organizational politics have a 19% contribution to employee job
performance.
Here from this research finding described in table 4.16 among organizational politics dimension
Going along to get ahead show the highest contribution to employee job performance. Though
there is no sufficient research on examining which organizational dimension has highest
contribution to job performance, this finding was almost similar to previous study conducted by
Samad (2011). In this research all the three dimensions have significant influence on job
performance but Samad (2011) conducted a research in Malaysia and found that GPB have no
significant influence on job performance. This variation in finding may have different reasons
including the research setting.
Table 4.20 Summary of hypothesis
No. Hypothesis Accept/reject Decision
1 There is a negative and significant relationship Accepted
between general political behavior (GPB) and job
performance
2 There is a negative and significant relationship Accepted
between going along to get ahead (GATGA) and job
performance.
3 There is a negative and significant relationship Accepted
between pay and promotion policies (PPP) and job
performance.
4 There is a negative and significant relationship Accepted
between overall organizational politics (OP) and job
performance.
5 There is a significant influence of OP components Accepted
(GPB, GATGA and PPP) on job performance.
Source:- Researcher‟s survey data 2017
48
CHAPTER FIVE
5.1 Introduction
The study investigated the relationship between perceived organizational politics and employee job
performance and the effect of organizational politics on employee job performance in Bahir Dar
Textile Share Company. This chapter presents summary of the findings derived from the study.
The chapter also discusses the general conclusions of the study as well as the necessary
recommendations to the case and related organizations. The next part of the chapter also addresses
major limitations, suggestions for future researchers.
5.3 Conclusion
The main aim of this study was to examine effect of organizational politics on employee job
performance in Bahir Dar Textile Share Company.
Based on Lewin (1936) theory of perception, the theory of norms of reciprocity and review of
previous studies and literatures, five hypotheses were proposed. The main theoretical model used
in the study predicted that employee job performance will have negative significant relationship
with the perception of politics of employees in the selected organization.
Relevant studies based on the different ways in which respected variables have been studied were
reviewed extensively. Findings from the study showed that employees are eager and sensitive to
50
know and participate and or reject actions taken by their supervisor and/or coworkers in their
organization. Perceived organizational politics negatively predicted employee job performance.
This means that employees who perceived their work environment as fair were committed and
engaged in good organizational citizenship behavior and has better performance than those who
perceive their work environment is political (Byrne 2005, Ahmad et al, 2016), which is similar to
the research finding.
Findings from the study further discovered that employees who perceived that their work
environment is free of politics and they are treated fairly have better performance than those
employees who perceive that there is no fair treatment and pay and promotion is held politically (
Abbas et.al 2015), that is employee perception of organizational politics and job performance have
inverse relationship.
The study also revealed that employees of the study organization were perceived and participated
in perception of organization because the mean values of each dimensions of perception of
organizational politics in descriptive frequency analysis show above than the cut-off value. The
interview data obtained from respondents of the study organization also support this finding.
Here among different measurement of employee job performance in this study employee job
performance was measured through dimension of task performance and counterproductive work
behavior (Samad and Amri, 2011). Thus all the relationships of employee job performance with
perception of organizational politics were done through the sum of task performance and
counterproductive work behavior.
From previous literatures the perception of organizational politics are expressed in three common
dimensions. These dimensions are a)Pay and Promotion Policies, a dimension of organizational
politics which represents organizations behaving politically through actions that it enacts. b) Go
Along to Get Ahead involves inactions by individuals like remaining silent or overlooking certain
kinds of behaviors in order to be accepted and c) General Political Behavior represents actions by
individuals to secure value outcomes.
Most research hypothesis was developed based on the above dimensions. Thus from the
developed and tested hypothesis of the research, the researcher concluded that each dimension of
perceived organizational politics (GPB,GAGA and PPP) and overall organizational politics has a
significant and negative relationship with that employee job performance. From the findings of
51
the study the researcher also concluded that overall organizational politics can predict employee
job performance by 27.1% and among the three dimensions of perceived organizational politics
going along to get ahead has highest contribution to employee job performance.
The above findings were also highly supported by the interview data collected from respondents
of the study organization.
5.5 Recommendations
In spite of the limitations from the findings of the study the following recommendations were
identified and listed. The study show that each dimension of organizational politics and overall
organizational politics have significant negative relationship with employee job performance thus
organizational managers;-
Should better know that organizational politics might happen at different levels.
Should better identify the cause of organizational politics and manage as it will not be a
threat to reduce the performance of employees and also distinguish which political
dimension has highest effect on employee performance and better try to manage it.
Employees should better know the pay and promotion policies to ask why in case of unfair
treatment of him/herself and also for other employees ( how, when, requirements issue of
reward and promotion)and the HR policies as a whole.
Once the pay and promotion policy was cleared to employees this policy should better to
implemented according to that document which governs all parties.
Organization should create and practice an open both horizontal and vertical
communication.
Employees of the organization should better made certain about how, when, why changes
52
should be performed when ever change is implemented by the organization.
There should be a periodical discussion between employees and higher officials and
feedback collection mechanism.
Resources should be allocated clearly and in a participatory approach.
Training should better take as a continuous activity both for managers and employees(
technical and behavioral or attitude and also managerial related)
53
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Appendix A-English version questionnaire
RESEARCH QUESTIONNAIRES
Dear sir/madam
Finally, I confirm you that the information that you share me will be kept confidential and only used
for the academic purpose. No individual„s responses will be identified as such and the identity of
persons responding will not be published or released to anyone. All information will be used for
academic purposes only. Thank you in advance for your kind cooperation and dedicating your time.
61
SECTION 1: GENERAL INFORMATION (DEMOGRAPHIC DATA)
Fill in the blanks provided by a means of a cross (√) by indicating your correct
choice.
Section 2 Questionnaires for data collection about the perceptions of organizational politics with
5 point likert scale as 1=strongly disagree,2=disagree, 3=neutral ,4=agree , 5 =strongly agree
62
No Items used for general political behavior-GPB 1 2 3 4 5
1 People in this organization attempt to build themselves up by tearing
others down.
2 There has always been an influential group in this department that
no one ever crosses.
Items used for Go along to get ahead-GAGA
3 Employees are encouraged to speak out frankly even when they are
critical of well-established ideas.
4 There is no place for yes-men around here; good ideas are desired even
if it means disagreeing with superiors
5 Agreeing with powerful others is the best alternative in this
organization
6 It is best not to rock the boat in this organization
7 Sometimes it is easier to remain quiet than to fight the system.
8 Telling others what they want to hear is sometimes better than telling
the truth.
9 It is safer to think what you are told than to make up your own mind.
Items for pay and promotion policies –PPP
10 I can‟t remember when a person received a pay increase or promotion
that was inconsistent with the published policies.
11 Since I have worked in this department, I have never seen the pay and
promotion policies applied politically.
12 None of the raises I have received are consistent with the policies on how
raises should be determined
13 The stated pay and promotion policies have nothing to do with how pay
raises and promotions are determined.
14 When it comes to pay raise and promotion decisions, policies are
irrelevant.
15 Promotions around here are not valued much because how they are
determined is so political.
63
Section 3 -Questionnaires about employee job performance
No Items used for task performance Nev sel som oft Al
er do eti en wa
m mes ys
1 I adequately complete assigned duties
2 I fulfill responsibilities specified in job description.
3 Completes job duties in a timely manner
4 I meet formal performance requirements of the job.
5 I engage in activities that will directly affect my performance evaluation.
6 Prioritizes work schedule according to deadlines.
7 I perform my task free of errors
Items for counterproductive work Behavior
1 I didn‟t take property from work without permission
2 I Spent too much time fantasizing or daydreaming instead of working
3 I never falsified a receipt to get reimbursed for more money than I spent
on business expenses especially in field works, per diem.
4 I didn‟t take an additional or longer break than is acceptable at our
workplace
5 I didn‟t come late to work without permission
6 I didn‟t neglect to follow my boss's instructions
7 I never intentionally work slowly than my actual speed
8 I disclose confidential company information to an unauthorized person
9 I never put little effort into your work
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Part 3. Interview questions
1. Is there an influential group or individual who develop themselves by tearing others even
their action is opposite to organizational goals in your company?
2. How is the communication between individuals in your company, does constructive ideas
have value and accepted by others? Are there individuals who need to agree with their
ideas even it is wrong? Is there free criticism of ideas of subordinates and supervisors?
3. Does the company have fair pay and promotion policy? If there is such policy do the
management bodies implement it correctly? Is there equal and fair distribution of resources
among individuals, among departments?
4. Does the presence of self-serving behaviors of individuals or groups have influence on the
performance of individuals in your organization?
65
Appendix B-Amharic version questionnaire
ባህር ዳር ዩኒቨርሲቲ
ይድረስ ሇተሳታፊዎች !
የዚህ መጠይቅ ዓሊማ የማስትሬት ዲግሪ መመረቅያ ጥናት ሇሟሟሊት የሚውሌ መረጃ
ሇማጠናቀር የሚውሌ ብቻ በመሆኑ ምስጥራዊነቱ የተጠበቀ ስሇሆነ ምንም ስጋት ሳይገባቹ
አስፇሊጊውና ትክክሇኛ መረጃ ሇስራዬ መቃናት እንድትሰጡኝ በአክብሮት እጠይቃሇሁ፡፡
በመሆኑም ሠራተኞች በሚመሇከት ሠራተኞች እንዲሞሌሌን እንጠይቃሇን፡፡ ይህ መጠይቅ
መሙሊት በፍቃደኝነት የተመሰረተ ነው፡፡
በቅድሚያ ሇሚደረግሌኝ ቀና ትብብር ሁለ አመሰግናሇሁ፡፡
መሌሱ የሚሰጠው በሳጽኑ ሊይ ኤክስ (X) በማድረግ ሲሆን ሇክፍት ቦታ ግን ሃሳብዎን በመፃፍ
የሚገሇጽ ይሆናሌ፡፡
1. ፆታ፡- ወንድ ሴት
ባሌ/ሚስት የሞተባት/ችበት
66
ክፍሌ 2፡-ከዚህ በታች የተዘረዘሩት ሃሳቦች ተቋማዊ ፖሉቲካን የሚመሇከቱ ሲሆን የእርስዎን
ትክክሇኛ የመስማማት ደረጃ በመምረጥ ያክብቡ( በዚህ መጠይቅ 1 የሚወክሇው በጣም አሌስማማም
ተ/ቁ መጠይቅ 1 2 3 4 5
አለ
2 በዚህ ድርጅት ውስጥ ማንም ሉሰብረው የማይችሌ ተፅዕኖ ፇጣሪ ቡድን አሇ 1 2 3 4 5
ዋጋ ያስከፍሊሌ
7 አሌፎ አሌፎ ከመጋፇጥ ይሌቅ አይቶ ማሇፍ ይቀሊሌ(ይሻሊሌ) 1 2 3 4 5
ሰዎች አለ
9 በራስህ ሃሳብ ከምትኖር ይሌቅ ሰው በነገረህ እንድትኖርና እንድትስማማ የሚፇሌግ 1 2 3 4 5
ሰው አሇ
10 ከተቀመጠው የክፍያና እድገት መመሪያ ውጭ የተሰራሇትና ያደገ(ክፍያ ያገኘ) ሰው 1 2 3 4 5
አሊስተውስም
11 በዚህ ድርጅት መስራት ከጀመርኩ ጀምሮ ሇሰራተኛ ክፍያና እድገት የሚሰጠው 1 2 3 4 5
አያገሇግለም
15 በድርጅታችን እድገት ሲሰጥ በስራ ሳይሆን በቅርርብ እና ላልች ግንኘኖቶች ስሇሆነ 1 2 3 4 5
ሰው ሇእድገት አይጓጓም
67
ክፍሌ 3፡ ከዚህ በታች የተዘረዘሩት የስራ አፇፃፀምን የሚመሇከቱ ሲሆን በተሰጡት ሃሳቦች ሊይ ከተሰጡት
አማራጮች መካከሌ የእርስዎን የመስማማት ደረጃ ቁጥሮችን በማክበብ ያሳዩ፡በዚህ መጠይቅ ቁጥሮች
አሌሰራም
68
ክፍሌ 3. የቃሌ መጠይቅ ጥያቄዎች
ሃሳቦችን ሲቀርቡ ተቀባይነት አሊቸው ወይ? የሀሊፊን ሃሳብ መተቸት ይቻሊሌ ወይ?
69