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  • Certis Digital Transformation

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    Aditi Ohol
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    The document contains discussion questions about how Certis, a security services company, has transformed its business through digital technologies and innovation. It asks how Certis developed new Security+ offerings, how the CEO led the successful transformation, and what programs Certis implemented to support organizational change. It concludes by asking how Certis can maintain its competitive advantages after transforming, and what general factors lead to successful digital transformations.

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    The document contains discussion questions about how Certis, a security services company, has transformed its business through digital technologies and innovation. It asks how Certis developed new Security+ offerings, how the CEO led the successful transformation, and what programs Certis implemented to support organizational change. It concludes by asking how Certis can maintain its competitive advantages after transforming, and what general factors lead to successful digital transformations.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
    115 views1 page

    Certis Digital Transformation

    Uploaded by

    Aditi Ohol
    The document contains discussion questions about how Certis, a security services company, has transformed its business through digital technologies and innovation. It asks how Certis developed new Security+ offerings, how the CEO led the successful transformation, and what programs Certis implemented to support organizational change. It concludes by asking how Certis can maintain its competitive advantages after transforming, and what general factors lead to successful digital transformations.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
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    Discussion Questions

    •How has Certis employed digital technologies to transform its products and services to deliver
    better value to customers?

    •What innovation pathway did Certis follow to develop the new Security+ offerings? What other
    pathways can a company take instead of organisation transformation? When would you chose one
    over the other?

    •As the President and Group CEO, how did Paul Chong lead Certis towards a successful
    transformation?

    •What are the recruitment and training programmes that Certis put in place to support organisation
    transformation? Suggest some ways that Certis can enhance these programmes.

    •Having successfully transformed to the Security+ model, how can Certis sustain its competitive
    advantages?

    •What factors contribute to the success of Digital Transformation?

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