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EXECUTIVE SUMMARY:
INTRODUCTION:
Without fuel, a car cannot move; similarly, without self-belief, how can an individual be the
driving force behind tertiary educational success? Emotional Intelligence is essential for any
individual because they are the leaders in their own lives and determine whether or not they
obtain a degree. As any individual is aware, the motivation to succeed must come from within,
as the demands and stress levels are all part of the pursuit of professional and personal success.
Together with the leaders, who should be emotionally prepared to identify their own emotions
as well as the emotions of other subjects, and the management, they play an important role in
the individual’s performance and success.
Whereas individuals should criticise theory and apply their mind to solve broader social
problems, they will have the ability to perceive and understand their own emotions, emotions
of others, effectively express these emotions, incorporate emotional information in reasoning,
planning and decision making, effectively control emotions.
Traditionally the institutions have mostly concentrated on logical and verbal intelligence, with
less concentration on other kinds of intellect. Yet many academics begin to contend that
intrapersonal and interpersonal skills or the knowledge of emotions are more significant than
logical or linguistic intelligence for life's success (Tucker, Sojka, Barone & McCarthy, 2000).
Furthermore, management derailment studies have shown a lack of emotional knowledge.
Derailment is often attributable to personalities (for example, lack of self-consciousness),
incapacity to adapt, bad treatment of others and interpersonal connection issues (Tucker et al.,
2000).
The goal of this research is to study emotional intelligence among people and to see how it can
enable improvement in the personal effectiveness.
Individuals with a higher level of Emotional Intelligence are thought to be better suited to drive
themselves and others to attain even greater goals than they set for themselves. Individuals
with a greater level of Emotional Intelligence develop stronger interpersonal relationships, are
better suited to lead individuals more effectively, are more successful in their respective careers,
and have better health prospects than those with a lower level of Emotional Intelligence.
Goleman (1995) has described EQ in terms of knowing what you are feeling and being able to
manage these feelings without being swamped. Emotional Intelligence is not about playing it
nice, but being real, open and honest about the feelings. Emotional intelligence does not mean
giving free rein to feelings and letting it all hang out, rather it means managing feelings so that
they are expressed appropriately and effectively, enabling people to work together common
goals. In addition, it is about being able to motivate yourself to get the job done and being
creative. Hence, it is essential for the students to possess these qualities, in order to meet
deadlines and to maintain a balance between their personal life and the stressful demand of
university life.