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Install Manual - STARKEY OAE200
Install Manual - STARKEY OAE200
Installation Manual
C
0086
• The ä
HINT icon in the margin indicates a handy hint.
– Brown text indicates an internal link, allowing you to navigate around the manual.
– Magenta text indicates a link to an external file, such as a related ADS manual in pdf format.
– Cyan text indicates a link to a web page on an external web site (an active Internet link is needed to view
external web sites).
– Green text indicates a link to a cited article. Clicking on it will take you to the References section for the full
citation.
• Most screenshots in this manual were done using a Windows XP laptop with the default Windows XP display
settings. If your laptop is running Windows 2000 or is set up for a different display setting, colors, fonts, high-
lights, cursors, and other display features in the menus and windows may look different to the examples shown
here.
Symbols
The following symbols may be found in this manual, in the ADS program, and on the ADS hardware.
Contents
B Troubleshooting FAQs 61
5
Chapter 1
Contents
1.1 ADS hardware inventory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
1.2 Setting up ADS hardware components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
1.3 Computer hardware and system requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
1.4 Environmental conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
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1.1 ADS hardware inventory 7
Figure 1.1: The ADS system for the HearID PC-card. The calibration cavity set is included only in systems with the MEPA3
module. The product branding may differ from the photo.
1.2 Setting up ADS hardware components 10
Figure 1.2: The ADS system for the Bullet PC-card. The calibration cavity set is included only in systems with the MEPA3
module. The product branding may differ from the photo.
1.3 Computer hardware and system requirements 11
Contents
2.1 Installing ADS software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
2.2 Installing and Removing the PC-card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
2.2.1 Windows XP Add New Hardware Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
2.2.2 Removing the PC-card from your computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
2.3 Software Activation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
2.4 Uninstalling ADS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
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2.1 Installing ADS software 13
IMPORTANT
Please read all directions prior to installing. Do not insert
the PC-card into the computer before the driver software
installation is complete.
• The setup program should automatically run. See Figure 2.1 if it doesn’t.
• Follow the onscreen instructions to install the software—they will vary depending on whether you are installing
ADS for the first time or upgrading, and whether you are installing the hardware drivers or not.
• The following series of figures show some of the setup screens that you will encounter for a new installation.
The figure captions provide additional information to guide you through the setup procedure.
2.1 Installing ADS software 14
Figure 2.1: The Starting Installshield Wizard notification appears while Setup is loading. When it has finished, the main setup
window appears on the screen automatically (see Figure 2.2). If the main setup window does not appear on your
screen, you will have to manually initiate the installation procedure. To start the installation procedure, activate
the Windows Start button, select Run and type in DriveLetter:setup.exe (where DriveLetter is the letter for your
CD-ROM drive) in the Open field.
2.1 Installing ADS software 15
Figure 2.2: The Installer will automatically detect if you already have ADS software installed, and will display which versions are
available. By selecting the appropriate radio button, you can choose to install a new instance of ADS, or upgrade
or uninstall an existing instance of ADS. If upgrading or uninstalling, you can choose which instance if there are
multiple versions installed (see Section 2.4 for more information on uninstalling ADS). In the example shown, there
are multiple versions of ADS installed. Choose Next to continue. If ADS is not already installed, this screen will not
be displayed.
2.1 Installing ADS software 16
Figure 2.3: The Installer prepares setup. The status bar shows how far setup has proceeded.
2.1 Installing ADS software 17
Figure 2.4: The Welcome screen appears once setup has loaded. Choose Next to continue, or Cancel to exit setup (you will
be prompted to confirm that you wish to cancel).
2.1 Installing ADS software 18
(a) (b)
Figure 2.5: Select the location where the software is to be installed (the location of the patient database and data files is specified
separately; this location is just for the main program). It is strongly recommended that you accept the default folder
provided by the setup program (a). If you choose to install ADS into the default location choose Next. To specify a
different destination folder for your ADS software, choose the Browse button to open the Choose Folder window
(b). In the Choose Folder window, you can change the default path by selecting a path in the path tree with the
mouse or entering a path by keyboard. When finished, choose OK to close the Choose Folder dialog, and then
Next to continue.
2.1 Installing ADS software 19
Figure 2.6: The ADS software has two main components: the hardware drivers and the application. You may choose to install
ADS with or without the supplied drivers. If you are installing this application for the first time, you MUST install both
the application and the drivers, unless you intend only to use ADS to review previously collected data. (If you ever
need to re-install the drivers, run setup.exe from the CD and choose the “Maintain or Update” option.) Once you
have made your choice, choose Next to continue.
2.1 Installing ADS software 20
Figure 2.7: The Installer configures the ADS software. The status bar indicates progress and also displays which file it is currently
installing.
2.1 Installing ADS software 21
If you are installing a Bullet PC-card, please go to Appendix A for instructions. When you are done, continue on
to the instructions in Figure 2.8.
2.1 Installing ADS software 22
Figure 2.8: The data analysis for the MEPA3 and T2001 measurement modules requires additional files to be installed. You will
enter a third party setup process for this. The next screens are generated by the OEM (Mathworks) and will have a
different appearance. If you do not have these measurement modules, please skip ahead to Figure 2.16.
2.1 Installing ADS software 23
Figure 2.9: This screen shows the installation progress of the files, and this process may take several minutes.
2.1 Installing ADS software 24
Figure 2.10: This begins the Matlab™ component runtime installation. Choose Next to continue.
2.1 Installing ADS software 25
Figure 2.11: The Matlab™ setup wizard prepares the installation. Please note that the process takes about 5 minutes to com-
plete.
2.1 Installing ADS software 26
Figure 2.12: Here you are asked to choose the location for the Matlab™ runtime files. We recommend that you accept the
default location.
2.1 Installing ADS software 27
Figure 2.13: Choose Next on this window to begin the Matlab™ installation.
2.1 Installing ADS software 28
Figure 2.14: This window displays the progress of the Matlab™ installation.
2.1 Installing ADS software 29
Figure 2.15: The Matlab™ components have been loaded on your machine. Choose Next to return to the ADS software instal-
lation.
2.1 Installing ADS software 30
Figure 2.16: The Installer describes how to run and activate the software. Please read the onscreen information as it may differ
to the example in this figure. Choose Next to continue.
2.1 Installing ADS software 31
Figure 2.17: The Installer notifies that it has completed the installation. If you have chosen to install the drivers, the Installer
prompts you to insert the PC-card. Choose Finish to exit the Installer. Go to the next section for instructions on
installing the PC-card. If this is not a first time install you may be instructed to reboot after the install is complete.
Any new PC-card drivers will not be used until you reboot.
2.2 Installing and Removing the PC-card 32
2. Insert the PC-card into a free Cardbus (Type II) slot in your computer (turning the computer off is unnecessary).
(a) The location of the Cardbus slot(s) differ by make and model of laptops, but are usually found on the left or
right side of the computer case. Any free Cardbus slot may be used.
(b) Determining the correct orientation of the PC-card is crucial; inserting the PC-card in any other orientation
is impossible. The top of the PC-card displays the distributor’s label. The front of the card (the end which
should be inserted into the computer) has a black face with two rows of pin-sized holes. The back edge of
the card has a shorter black and silver port used to connect to the Probe Adapter Cable or Probe Interface
Cable (PIC).
(c) Some notebook computers have two Cardbus slots, allowing two PC-cards to be inserted. If both Cardbus
slots are empty, ensure that the PC-card is correctly positioned in only one slot. It is possible to insert the
card slanted, causing the PC-card to straddle the rails of both slots. If the PC-card is engaged properly the
insertion will be smooth. Insert the PC-card into the PC-card slot and push it in firmly.
If you are not using Windows XP, you may simply insert the PC-card and continue to the next section; no wizard ¢¢¢
will appear when the PC-card is inserted.
Figure 2.19: The drivers for your PC-card have been installed on your machine already. You do not need to let Windows connect
to Windows Update to search for them. Select No, not this time and choose Next to continue.
2.2 Installing and Removing the PC-card 35
Figure 2.20: Select the “Install the software automatically option” and choose Next to continue. Note that if you are installing a
Bullet PC-card, the device will be named “CACDSP SIGNAL PROCESSOR” rather than “HearID”. You may also be
prompted to search for the CACDSP folder, which you noted down in Figure A.5.
2.2 Installing and Removing the PC-card 36
Figure 2.21: You will get a message that the driver has not passed Window’s XP logo testing. Choose Continue Anyway to
continue the installation process. Note that if you are installing a Bullet PC-card, the device will be named “CACDSP
SIGNAL PROCESSOR” rather than “HearID”.
2.2 Installing and Removing the PC-card 37
Figure 2.22: Please wait while the drivers are loaded for the PC-card. Note that if you are installing a Bullet PC-card, the device
will be named “CACDSP SIGNAL PROCESSOR” rather than “HearID”.
2.2 Installing and Removing the PC-card 38
Figure 2.23: Choose Finish, and the installation of your ADS system is complete. Note that if you are installing a Bullet PC-card,
the device will be named “CACDSP SIGNAL PROCESSOR” rather than “HearID”.
(a) (b)
Figure 2.24: (a) The Safely Remove Hardware window, and (b) the Stop a Hardware Device confirmation window.
3. The Safely Remove Hardware window appears (see Figure 2.24(a)). Choose HearID and Stop if you have a
HearID card, otherwise choose Bullet and Stop if you have a Bullet card. Other devices may also be displayed
in this window.
4. Another window appears, asking for confirmation that you wish to remove the hardware (see Figure 2.24(b)).
2.2 Installing and Removing the PC-card 40
5. Choose OK to tell Windows to detach the PC-card and to close the confirmation window.
6. When Windows is ready, a pop-up tip will appear above the system tray to indicate that it is safe to remove the
PC-card (see Figure 2.25).
(a) Most laptops have levers or buttons next to the PC-card ports that are for ejecting PC-cards.
(b) To eject the card press the lever or button in. Usually, the lever or button will move freely until it engages
the card, and then it will require some force to push the card out of the laptop.
(c) The PC-card will be ejected far enough out of the laptop-case that you can pull it out by hand.
(d) Many PC-card ejection levers may be pushed into the computer case while a PC-card is not used. This
allows the lever to be protected inside the computer case and is highly recommended.
2.3 Software Activation 41
To activate the ADS software, run ADS by double-clicking the ADS icon on your desktop or by choosing it
from the Start menu.
The first time the software runs, the Activation screen appears (see Figure 2.26). There are two pieces of infor-
mation necessary to properly activate your system—Institution Name and Activation Key. You will find both items on
the CD case or the information will be provided by your vendor. Please enter them into the Activation screen exactly
as they appear on the label.
Fill out the fields as follows:
2.4 Uninstalling ADS 42
Institution Name: The Activation Key is tied to the Institution Name, so your key will not be validated unless you use
the name supplied to your vendor. You will find this information on your CD case.
Address Line 1: Input the Address of the Institution. Your address is printed on some reports directly below the
Institution Name.
Address Line 2: Use this field for City, State, Zip or the equivalent outside of the USA.
Activation Key: Input the Activation Key provided by your vendor. You will find this information on your CD case.
You may choose to Activate Now or Activate Later, or to Cancel. If you choose Activate Later you are allowed
30 trial uses of the software. If you are using a trial copy, contact your vendor to obtain an Activation Key. To get a
paper copy for your records, choose Print Form. The information on the screen will be output to your default printer.
To begin to use the ADS software, refer to the User’s Manual on setting up User accounts and the Patient
Database.
Figure 2.27: Open the Control Panel from the Windows Start Menu.
2.4 Uninstalling ADS 44
Figure 2.29: The Add or Remove Programs window pops up showing a list of all installed programs. Scroll down and select
ADS. Choose Remove to uninstall ADS. If you have more than one instance of ADS installed, ensure the correct
version is selected for uninstalling.
2.4 Uninstalling ADS 46
Figure 2.30: The ADS Install Shield Wizard prepares the uninstall process.
2.4 Uninstalling ADS 47
Figure 2.33: When the Install Shield Wizard is completed, choose Finish to exit.
2.4 Uninstalling ADS 50
Figure 2.34: Two folders are left after uninstalling: the Data folder and the third-party Matlab folder. You may choose to manually
delete these folders.
Appendix A
If you are using the Bullet PC-card, please follow these instructions to install the Bullet drivers. When you are finished,
please return to Figure 2.8 to continue installing ADS.
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52
Figure A.1: A window appears notifying that you are about to enter a third-party setup for the PC-card drivers.
53
Figure A.2: The Device Drivers are installed through the OEM’s (CAC) Installation package. Please follow the instructions
provided by CAC.
54
Figure A.4: Read and Accept the license agreement then choose Next to continue the installation process.
56
Figure A.5: This window displays the default location for the drivers. It it preferable to use the default location. Be sure to note
down the folder if you change the location of the driver files.
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Figure A.6: If this is the first time you have installed the drivers on your computer, select the Complete Installation Type. If you
already have a version of the Bullet drivers installed on your computer, select the Repair Installation Type (note
that the repair option is not shown on this figure.)
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Figure A.8: Please wait while the driver files are installed.
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Figure A.9: The third party installation is complete. Select Finish to return to the ADS installation process. If the check box
is checked, a text file with further instructions will open. Be sure to finish the ADS installation prior to inserting the
PC-card. Go to Figure 2.8 to continue with the installation.
Appendix B
Troubleshooting FAQs
If you cannot find the answer to your question here, contact Technical Support using the contact information listed in
Appendix C.
Q: I got an error message: “System Error [53] - File not found: measure.dll.”
A: The PC-card drivers are not installed properly. You have either installed an “Application Only” version of the
software, or you inserted the card prior to the software installation. Use your Software CD to maintain your current
installation and install/reinstall the drivers.
Q: I got an error message: “System Error [53] - File not found: rdser.dll.”
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A: The PC-card drivers are not installed properly. You have either installed an “Application Only” version of the
software, or you inserted the card prior to the software installation. Use your Software CD to maintain your current
installation and install/reinstall the drivers.
Q: The PC-card is not shown as “HearID” or shown with “!” in the device manager under “Sound, Video, and
Game Controllers.” What should I do?
A: The PC-card was inadvertently inserted into the computer before installing the software and card driver. To
fix: while the PC-card is plugged into the computer, uninstall the PC-Card. In the device manager, remove any
additional devices listed like “multimedia controller” marked with an “!” that show up under “Sound, Video, and Game
Controllers,” but are not functional and not related to any real device in your computer. Then reinstall the driver
software from the device manager.
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