Angie Nguyen

Honolulu, HI
-Email me on Indeed: http://www.indeed.com/r/Angie-Nguyen/84f574840de11ce5

Meticulous and dedicated IT professional with comprehensive training in cybersecurity to include

vulnerability management, information assurance, policies and compliance, networking, systems
administration, and virtualization, with decades of client relations experience.

Work Experience

Information Security Analyst III

SOSi – USINDOPACOM MISSION PARTNER ENVIROMENT – ENGINEERING SERVICES - Hickam AFB, HI
June 2021 to Present
# Successfully collaborating with team members to achieve 100% approval rate for four (4) Risk
Management
Framework (RMF) Authorization to Operate (ATO) packages in eMASS and Cross Domain Appendices
# Responsible for developing and enforcing RMF security policies and procedures to the MPE enterprise
enclaves to include IA Policy & Audit, Incident Management and Response, HBSS Monitoring, Firewall
Management, and
ACAS Vulnerability Management
# Consistently improve month-over-month security posture by assessing risks and collaborating with
functional teams to remediate vulnerabilities within DoD patching requirements
# Tracking and responding to current (Cyber Tasking Orders (CTO), Common Vulnerabilities and
Exposures (CVE), and Information Assurance Vulnerability Management (IAVM) using JIRA ticketing
system and DoD IntelLink

IT Specialist
Bishop & Co – NMCI NGEN - JBPHH, HI
June 2021 to June 2021
# Providing Tier 2 customer assistance with problem source identification and problem resolution
for desktops, laptops, servers, and applications; to include computer management, remote desktop,
connectivity issues, hardware build and configuration, software support, and system image/baseline
# Liaison for support groups, such as LAN, Admin, and Networking and the Customer
# Providing training and best practice to non-technically savvy customers to better understand and utilize
the evolving technologies

Help Desk Technician

Cascadia College - Bothell, WA
August 2018 to July 2019
# Managing help desk ticketing system for faculty, staff, and student technology issues
# Resolving tech issues within the college environment and assisting faculty, staff, and students
with account issues, imaging computers for student and staff usage, and securely erasing data from
equipment and devices

Self Employed
Mr. Bill’s Food Store - Fremont, WA
July 2011 to October 2015
# Successfully managing and overseeing daily operations including customer and vendor relations,
purchasing, inventory, and maintaining financial records as Grocery/Convenience store owner

Education

Master of Science in Cybersecurity and Information Assurance

Western Governors University - Salt Lake City, UT

Skills
• CompTIA Security+
• (ISC)² SSCP
• EC Council CEH
• (ISC)² CISSP

Links

http://www.linkedin.com/in/angie-nguyen-b50700b3

Certifications and Licenses

CompTIA Security+

CompTIA A+

CEH

CISSP

CompTIA Network+

SSCP