JOB DESCRIPTION

APPLICABLE TO ALL INFRA PM

Job Title Project Manager

Reporting To Head, Infrastructure Project Management (IPM)

Matrix Reporting To (If applicable)

Div/Dept/Unit/Sect Infrastructure Project Services/Technology & Infrastructure

Location Menara Maybank (Level 6) – Infrastructure Project Services

Company Maybank Shared Services

Date

Note: Please fill this questionnaire as completely as possible by referring to the

Completion Guide.

JD-Infra PM Page 1
01/08/22
 JOB DESCRIPTION

1) Job Purpose

1. PM is to ensure the Infrastructure requirements of the project is delivered and

completed on time, within budget and within agreed project scope.
2. Liaise closely with key stakeholders on the project progress and ensure the desired
results and objectives are achieved in the most efficient way and meeting project
requirements.
3. To plan, coordinate and monitor the works executed by various parties involved in
the delivery of the Infrastructure readiness which include 3rd party vendors, T&I
Product Line engineers, Solution Architect and Application teams.
4. To prepare and provide relevant documentations required for the successful
implementation of the project which include Project Timeline, Project Progress
Update Reports, Testing Reports, Change Order and Handover Documentations

Describe the key activities

Outcomes/
that you are expected to
2) Principle Accountabilities deliverables
achieve. Start with the most
targeted
important
Outcome/
Accountability Supporting Activities
deliverables

1. Perform a thorough review of the
approved Work Order/Service
Request Work Order and confirm
the scope of work,
implementation timeline and
strategy
2. Deliver the Infrastructure
requirements of the Project
1. Arrange a meeting with the Project 1. Agreed scope of
requestor, MSS Product Line work and timeline
Engineers and Solution Architect to prior to project kick
clarify and validate the project off
requirements
2. Arrange kick off meeting with 2. Project on time, on
Project requestor, T&I Product Line budget and within
engineers and Solution Architect agreed project
and provide approved baseline scope
Schedule of the Project
Implementation

3. Arrange weekly/bi-weekly Project 3. Project on time, on

3. Plan, coordinate and monitor the Updates with Project Stakeholders budget and within
execution of works done by for status updates, escalation, risk agreed project
Project Team which include and issues resolution and scope
various parties involved in the mitigation
delivery of the Infrastructure
readiness i.e. Third Party
vendors, MSS Product Line
Engineers and Application Team
4. Work closely with Project 4. Approve re-base
4. Prepare Change Order for any Requestor, Solution Architect on lining of Project
variation identified in the Project the variation works and submit to Timeline to include
Scope Project requestor for approval the variation works
activities

JD-Infra PM Page 2
01/08/22
 JOB DESCRIPTION

3) Scorecard Dimensions (indicate data relevant to your job)

Financial Perspective: Customer Perspective:

To ensure the scoping of the project, To ensure progress updates, additional costs,
costing are following the approved Work re-base lining of projects, risk and issues are
Order/Service Request Work Order. Any highlighted and agreed upon by Project
variation to the scope, project baseline, requestor.
costs must be reflected in the Change
Order. Execution of the works shall
commence upon approval of the Change
Order by Project requestor

Business Process and Initiatives: Talent Engagement:

Work closely, coordinate and monitor the To attend relevant in-house / external classroom
execution of works done by Project Team training that is relevant to the job description i.e
which include various parties involved in the ITIL, PMP
delivery of the Infrastructure readiness i.e.
Third Party vendors, MSS Product Line
Engineers and Application Team to ensure
customer demands and expectations are
met.

4) Qualifications & Competencies

Qualification

 Degree in IT is preferred
 At least 5 years’ working experience in Project Management
 Familiar with Project Management Standards (PMBOK), ITIL

Competencies

 Excellent communication skills (verbal & written) and strong executive presence.
 Excellent Analytical thinking
 High level of knowledge and understanding of the Maybank businesses and IT
Technology and Solutions

JD-Infra PM Page 3
01/08/22
 JOB DESCRIPTION

5) Major Challenges (Describe the most challenging or complex part of your work)

1. Finalization of the scope of works prior to Project Execution

2. Coordination of the works execution depend on T&I Product Lines who are also
responsible for the day to day BAU operation support. Planned activities for projects are
often disrupted by BAU operational and ad hoc issues.
3. No automated tools or system for PM to do project tracking

JD-Infra PM Page 4
01/08/22
 JOB DESCRIPTION

6) Decision Making Authority (Describe decisions you make without reference to your
line manager. Describe recommendations you make which he/she usually accepts)

1. Review and amend solution with Solution Architect and Project Requestor
2. Plan and coordinate with vendors on Project Delivery
3. Project Resource Management
4. Assignment of Projects to Infra Project Managers as backup
5. Monitor and provide guidance to Project Managers for better planning and execution of
projects

JD-Infra PM Page 5
01/08/22
 JOB DESCRIPTION

7) Working Relationships
a) Internal

T&I Management, T&I Product Lines, Solution Architect, APMO, Strategic Procurement and
Project Requestor.

b) External

Hardware and Software vendors

c) Matrix reporting (if applicable)

Project Steering Committee

8) Organizational Relationships (*Please indicate matrix reporting if applicable)

Head,
Infra Project Management
(IPM)

Dev Ops Lead Dev Ops Lead Dev Ops Lead

Infra Project Infra Project Infra Project

Manager Manager Manager

Note: * Please indicate if the job has more than 2 reporting lines.

JD-Infra PM Page 6
01/08/22
 JOB DESCRIPTION

ENDORSEMENT/SIGN-OFF

Line Manager Line Manager

Date: Date:

Jobholder

Date:

JD-Infra PM Page 7
01/08/22