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Equality of opportunity in Psychology:

Research, practice and importance

within and beyond academia


Dr Vasilena Stefanova
Psychology Lecturer, Birmingham

City University

Bethan Iley
PhD Student & Teaching Assistant,

Queen's University Belfast

Dr Teresa Gomes Arrulo-Clarke


Assistant Lecturer in Psycholoy, Arden

University
Who are we?

Dr Vasilena Stefanova Bethan Iley Dr Teresa Gomes


Psychology Lecturer,
PhD Student & Teaching Assistant,

Arrulo-Clarke
Birmingham City University Queen's University Belfast Assistant Lecturer, Arden University
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1 Your participation is highly encouraged,

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2 questions in the chat box and one of
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3 ... though there will be a Q&A session


at the end of the workshop!
13:00-13:10 Introduction

Workshop

Psychological theory and research on equality

13:10-13:45
and discrimination (V Stefanova)

Agenda
13:45-13:50 Break

13:50-14:25 Backlash against equality initiatives (B Iley)

14:25-14:35 Break

Psychological contributions to hiring


14:35-15:10
strategies (T Gomes Arrulo-Clarke)

15:10-15:15 Break

15:15-15:45 Group-based activity

15:45-16:00 Q&A
Psychological
theory and research
on equality and
discrimination
Definitions, theory and research
methods
Equality – fairness and elimination of discriminatory

practices. “The state of being equal, especially in status, rights and

opportunities” (Equality and Human Rights


Commission)
Diversity - recognising, respecting and celebrating each

other's differences
Inclusion - relates to our individual experiences
and the extent to which we are included in different groups and

structures

The Equality Act Protected


2010
characteristics
•Age
•Disability
•Gender reassignment
•Marriage and civil partnership
•Pregnancy and maternity
•Race
•Religion or belief
•Sex
•Sexual orientation
Why is equality of
opportunity important in
organisational settings?
•Creates a positive environment
where everyone feels valued
•Employees’ talents are fully
explored
•Diverse perspectives
What are the psychological
mechanisms behind
discrimination?
- Stereotypes - generalised beliefs about a
certain group
- Ingroup (a group one identifies as being a
part of) vs outgroup (a group one does not
identify with)
- Cognitive function of stereotypes -
information is more easily identified and
recalled
- Social functions of stereotypes - social
categorisation
Levels of discrimination

Institutional/
Personal Systemic
discrimination discrimination
When individuals have Discriminatory practices
prejudice, ideas and beliefs embedded in the policies
about different groups, often and systems within an
attributing superiority to one institution
group over another
Theoretical frameworks
Psychological theories of equality and
discrimination

Social role theory (Eagly &


Wood, 1999) - inferences about
which characteristics are
needed to be successful in a
1
specific role by examining the
characteristics of individuals
who predominantly occupy the
role
Theoretical frameworks
Psychological theories of equality and
discrimination

Stereotype content model


(Fiske et al., 2002) - evaluates
2 stereotyped groups in relation
to warmth and competence
The two types of bias
Implicit bias Explicit bias
- Involves discriminatory - Reflects conscious,
attitudes and stereotypes overtly expressed attitudes
that are outside of - Measured through self-
conscious awareness report, e.g. surveys and
- Measured using implicit other direct assessments
association tasks (IAT)

How do we study
equality within
psychology?

Qualitative research Quantitative


methods research methods
- Experiments
- Interviews
- Surveys with rating
- Focus groups
scales
- Surveys with open-
- Secondary research e.g.
ended questions national surveys or records

Quiz time!
You can complete the
quiz to test your
knowledge of the
psychological approach
to studying equality and
discrimination:

https://view.genial.ly/62c5abfb7fb
a780012d864d7/interactive-
content-genial-quiz
My research - bias
against caregivers Bias against
in academic
settings caregivers in
academia
- The Motherhood penalty and
Fatherhood premium
- Bias in hiring and promotion
decisions
- Does bias occur due to parent-
academia stereotypes?
Do stereotypes about parents predict career
outcomes in academia?

- Hiring decision task, mock job candidate files


- Associations between ‘mother’/ ‘father’ and academia-

related/ family-related words


Stefanova & Latu (under review)
Main findings
- Bias against parents in hiring
decisions - non-parents were
more likely to be hired than
parents
- Academics who endorsed
stereotypes were less likely to
hire parents compared to non-
parents
- Biased attitudes about
parents can result in biased
decisions in a hiring context
Backlash against
equality

Backlash
Resistance against progressive social /
organisational change
Response to actual or perceived
challenges to existing hierarchies
Generally stems from the
historically privileged group
Almost guaranteed any time
change is successful
Can be active or passive; across
levels of analysis

Flood et al. (2021)


Backlash
Resistance against progressive social /
organisational change 48%
Response to actual or perceived persuadables
challenges to existing hierarchies
Generally stems from the
historically privileged group
42% true 10%
Almost guaranteed any time
change is successful believers detractors
Can be active or passive; across
levels of analysis Coqual (2020)

Flood et al. (2021)


Why care?
48%
persuadables

42% true 10%


believers detractors

Coqual (2020)

Flood et al. (2021)


Why care?
1 Minority influence: A loud minority 48%
(detractors) can have a big effect on the
people around them (persuadables).
persuadables

42% true 10%


believers detractors

Coqual (2020)

Flood et al. (2021)


Why care?
1 Minority influence: A loud minority 48%
(detractors) can have a big effect on the
people around them (persuadables).
persuadables

2 Hostile climate: Can push minorities out


of the field, leading to reduced role
models and a smaller talent pool
42% true 10%
believers detractors

Coqual (2020)

Flood et al. (2021)


Why care?
1 Minority influence: A loud minority 48%
(detractors) can have a big effect on the
people around them (persuadables).
persuadables

2 Hostile climate: Can push minorities out


of the field, leading to reduced role
models and a smaller talent pool
42% true 10%
Intersectionality: We do not know
3
detractors' identities or experiences. believers detractors

Coqual (2020)

Flood et al. (2021)


Types of backlash

Flood et al. (2021)


Types of backlash

Denying the
issue

Flood et al. (2021)


Types of backlash

Denying the
issue

Co-opting
language /
initiatives
Flood et al. (2021)
Types of backlash

Denying the Disavowing


issue responsibility

Co-opting
language /
initiatives
Flood et al. (2021)
Types of backlash

Denying the Disavowing


issue responsibility

Co-opting Reversing or
language / dismantling
initiatives change
Flood et al. (2021)
Types of backlash

Denying the Disavowing Refusing to


issue responsibility take part

Co-opting Reversing or
language / dismantling
initiatives change
Flood et al. (2021)
Types of backlash

Denying the Disavowing Refusing to


issue responsibility take part

Co-opting Reversing or Active


language / dismantling attacks
initiatives change
Flood et al. (2021)
Types of backlash
Appeasing
Denying the Disavowing Refusing to
to limit
issue responsibility take part
impact

Co-opting Reversing or Active


language / dismantling attacks
initiatives change
Flood et al. (2021)
Causes: Status quo bias
Implicit preference to maintain status quo,
rather than choose alternatives.

Often makes sense:


fits experience (e.g. gravity, colours…)
known to be safe (e.g. food, routine)
saves cognitive effort; why take a risk?

Eidelman & Crandall (2012)


Causes: Status quo bias
Implicit preference to maintain status quo,
rather than choose alternatives. Characteristics of heuristic
thinking (“mental shortcuts”):
Often makes sense: 1. Over-application
fits experience (e.g. gravity, colours…) 2. Efficiency (used under high
known to be safe (e.g. food, routine) load)
saves cognitive effort; why take a risk? 3. Lack of awareness

Eidelman & Crandall (2012)


Causes: Status quo bias
Implicit preference to maintain status quo,
rather than choose alternatives. Characteristics of heuristic
thinking (“mental shortcuts”):
Often makes sense: 1. Over-application
fits experience (e.g. gravity, colours…) 2. Efficiency (used under high
known to be safe (e.g. food, routine) load)
saves cognitive effort; why take a risk? 3. Lack of awareness

Solution: Frame the default as a loss

Eidelman & Crandall (2012)


Causes: Reactance
Freedom of behaviour is important to us
When that freedom is (perceived to be)
threatened, we are motivated to restore it
Need to be (1) aware of the freedom and (2) feel
capable of enacting it

Persuasion attempts & restrictions on behaviour


trigger reactance

Brehm (1966); Legault et al. (2011)


Causes: Reactance Solution:
Promote
Freedom of behaviour is important to us autonomy &
When that freedom is (perceived to be) self-
threatened, we are motivated to restore it determination
Need to be (1) aware of the freedom and (2) feel
capable of enacting it

Persuasion attempts & restrictions on behaviour


trigger reactance

Brehm (1966); Legault et al. (2011)


Causes: Intergroup threat
Intergroup threat theory: two kind of perceived threat cause
negative outgroup attitudes
Realistic threat - competition for resources and/or status
(e.g. jobs, promotions, prototypicality)
Symbolic threat - threats to norms or values (e.g. shared
beliefs, traditions, cultural norms)

Zero-sum beliefs about equality: their gain = our loss

Stephan et al. (2016); Stefaniak et al. (2020)


Causes: Intergroup threat
Intergroup threat theory: two kind of perceived threat cause
negative outgroup attitudes
Realistic threat - competition for resources and/or status
(e.g. jobs, promotions, prototypicality)
Symbolic threat - threats to norms or values (e.g. shared
beliefs, traditions, cultural norms)

Zero-sum beliefs about equality: their gain = our loss Solution:


Reduce perceived
intergroup threat
Stephan et al. (2016); Stefaniak et al. (2020)
Individual-level factors
Social dominance orientation: Preference for society to be structured around a
hierarchy (and for their own group to dominate that hierarchy).

Collective narcissism: Inflated view of in-group which requires constant external


validation (literally: narcissism at the group level).

Beliefs about specific groups or society generally:


Meritocracy
Colourblindness
Biological determinism
Pratto et al. (1994); Golec de Zavala et al. (2009); Whitley & Webster (2018)
Individual-level factors
Social dominance orientation: Preference for society to be structured around a
hierarchy (and for their own group to dominate that hierarchy).

Collective narcissism: Inflated view of in-group which requires constant external


validation (literally: narcissism at the group level).

Beliefs about specific groups or society generally:


Meritocracy
Colourblindness
Biological determinism
Solution:
Pratto et al. (1994); Golec de Zavala et al. (2009); Whitley & Webster (2018)
Adjust to the audience
Activity
So far we talked about:
Reactance
Status quo bias
The Gilette advertisement you just watched
Intergroup threat
received a lot of backlash. realistic threat
symbolic threat
Individual-level
How did you personally feel about the ad? Please

factors:
provide 1-3 words. social
dominance
What do you think drove this backlash? orientation
collective
Post your answers here:
narcissism
https://www.menti.com/8bap24bcac beliefs about
groups / society
OR go to menti.com and enter the code 8854 7431
Tackling
backlash
Persuasion
Persuasion

SOURCE

Credibility
Attractiveness
Similarity
Confidence
etc.
Persuasion

SOURCE AUDIENCE

Credibility Personality
Attractiveness Prior beliefs
Similarity Group identities
Confidence Attention
etc. etc.
Persuasion

SOURCE AUDIENCE CONTENT




Credibility Personality Evidence


Attractiveness Prior beliefs Narratives
Similarity Group identities Similarity
Confidence Attention Emotion
etc. etc. etc.
Persuasion

SOURCE AUDIENCE CONTENT DELIVERY





Credibility Personality Evidence Framing


Attractiveness Prior beliefs Narratives Repetition
Similarity Group identities Similarity Length
Confidence Attention Emotion Consistency
etc. etc. etc. etc.
Elaboration likelihood model

Petty & Briñol (2011)


Elaboration likelihood model
CENTRAL ROUTE

Requires:
(1) motivation
(2) cognitive ability (no distractions, etc.)

High-effort
Analytical information processing

Involves assessment of argument


quality and strength

Petty & Briñol (2011)


Elaboration likelihood model
CENTRAL ROUTE PERIPHERAL ROUTE

Requires: Default when:


(1) motivation (1) unmotivated, and/or
(2) cognitive ability (no distractions, etc.) (2) complex information processing is not

possible
High-effort

Analytical information processing Low effort, not analytical



Involves assessment of argument Relies on cues and heuristics


quality and strength (e.g. liking, similarity, confirmation bias...)

Petty & Briñol (2011)


ELM: Central route
Use the central route when:
1. Working with populations who
value analytic information
processing.
2. They have motivation and ability to
think analytically.

Examples: STEM workers, policy


advisors, university staff.

Farrell et al. (2021)


ELM: Central route
Use the central route when:
1. Working with populations who
value analytic information Use evidence about inequality to
processing. make your argument stronger:
2. They have motivation and ability to Empirical results, statistics, logical
think analytically. arguments...

Examples: STEM workers, policy Use narratives (storytelling) to


advisors, university staff. enhance memorability

Farrell et al. (2021)


ELM: Peripheral route
Always consider the peripheral route!
This is especially important if...
participants will not have the
motivation to take part
participants will not have the ability
to process complex information

Examples: Taking part in mandatory


training; employees with a high
workload; anyone disinterested.

Farrell et al. (2021)


ELM: Peripheral route
Always consider the peripheral route!
This is especially important if...
For positive impressions, signal:
participants will not have the
- Inclusion of majority group members
motivation to take part
(using framing)
participants will not have the ability - Management and organisational support
to process complex information - Authenticity (e.g. minority group leadership
of initiative)
Examples: Taking part in mandatory - Promote empathy via perspective taking
training; employees with a high
workload; anyone disinterested.

Farrell et al. (2021)


Remember: Always test!
Remember: Always test!
1 You need to know if your intervention is
actually working. Collect data before, during
and after administering it.
Remember: Always test!
1 You need to know if your intervention is
actually working. Collect data before, during
and after administering it.

2 Use validated methods and measures when


testing your intervention. This will give you the
best quality data.
Remember: Always test!
1 You need to know if your intervention is
actually working. Collect data before, during
and after administering it.

2 Use validated methods and measures when


testing your intervention. This will give you the
best quality data.

3 Interventions can have unintended


consequences, including backlash. Monitor
closely for these.
Psychological

contributions to

hiring strategies
Advantages, Disadvantages
& Moving Forward
Psychology

Human
Resource
Science of the mind &

behaviour
Management

Effective management of

people in an organisation
to help achieve its overall

goals/needs
Psychology

Human
Resource
Science of the mind &

behaviour
Management

Effective management of

people in an organisation
Hiring
to help achieve its overall

goals/needs
Hiring
Recruitment Selection
attracting qualified job
choosing the best-qualified

candidates to a company candidate(s) from pool of

(Lussier, 2015) applicants (Lussier, 2015)


Hiring
Recruitment Selection
Aim: To ensure prospective employees that fit the organisation's needs are found

and employed (Ahmad & Schroeher, 2002)


Recruitment
Job Advertisement

Person Specification

Informative and attractive way


Personal attributes being sought

of reaching potential suitable


from applicants to ensure that

candidates for a specific role they are suitable for the role

Job Advertisement

Person Specification

Informative and attractive way


Personal attributes being sought

of reaching potential suitable


from applicants to ensure that

candidates for a specific role they are suitable for the role

Reach can be limited/inaccessible

Omission of key "perks" may deter

suitable candidates from


applying (e.g., flexible working

hours)
Job Advertisement

Person Specification

Informative and attractive way


Personal attributes being sought

of reaching potential suitable


from applicants to ensure that

candidates for a specific role they are suitable for the role

Reach can be limited/inaccessible Excessive use of masculine-coded

language (Gaucher et al., 2011)


Omission of key "perks" may deter

suitable candidates from


Minimum requirements may

applying (e.g., flexible working


exclude suitable candidates

hours) (Caccavale, 2020)


Selection
CVs/Resumes Cover Letters Application

Forms Interviews

Helps determine

Snapshot of key
Elevator pitch;
Captures information

compatibility

skills, experience &


opportunity to
directly relevant to

between applicant

qualifications stand out the role/company


and role/company
CVs/Resumes Cover Letters Application

Forms Interviews

Helps determine

Snapshot of key
Elevator pitch;
Captures information

compatibility

skills, experience &


opportunity to
directly relevant to

between applicant

qualifications stand out the role/company


and role/company

Activity
Please go to www.menti.com and use the code

72568026
CVs/Resumes Cover Letters Application

Forms Interviews

Helps determine

Snapshot of key
Elevator pitch;
Captures information

compatibility

skills, experience &


opportunity to
directly relevant to

between applicant

qualifications stand out the role/company


and role/company

‘White-sounding’

names get up to 75%

more responses in UK

(Caccavale, 2020)
Prone to bias against

mothers/caregivers

Education &

experience - poor

predictors of job

performance (Schmidt

& Hunter, 1998)


CVs/Resumes Cover Letters Application

Forms Interviews

Helps determine

Snapshot of key
Elevator pitch;
Captures information

compatibility

skills, experience &


opportunity to
directly relevant to

between applicant

qualifications stand out the role/company


and role/company

‘White-sounding’

Not all jobs require

names get up to 75%

good written

more responses in UK

communication skills
(Caccavale, 2020)
Assumption that if

Prone to bias against

one is not submitted,



mothers/caregivers

candidate is less

Education &

experience - poor
'passionate'
predictors of job

performance (Schmidt

& Hunter, 1998)


CVs/Resumes Cover Letters Application

Forms Interviews

Helps determine

Snapshot of key
Elevator pitch;
Captures information

compatibility

skills, experience &


opportunity to
directly relevant to

between applicant

qualifications stand out the role/company


and role/company

‘White-sounding’

Not all jobs require


Often implies a need

names get up to 75%

good written
for digital literacy
more responses in UK

communication skills Wording can often

(Caccavale, 2020)
Assumption that if
deter certain groups

Prone to bias against

one is not submitted,


from applying

mothers/caregivers

candidate is less

Education &

experience - poor
'passionate'
predictors of job

performance (Schmidt

& Hunter, 1998)


CVs/Resumes Cover Letters Application

Forms Interviews

Helps determine

Snapshot of key
Elevator pitch;
Captures information

compatibility

skills, experience &


opportunity to
directly relevant to

between applicant

qualifications stand out the role/company


and role/company

‘White-sounding’

Not all jobs require


Often implies a need
High risk of

names get up to 75%

good written
for digital literacy unconscious bias
more responses in UK

communication skills Wording can often


Order effects
(Caccavale, 2020)
Assumption that if
deter certain groups

Prone to bias against

one is not submitted,


from applying

mothers/caregivers

candidate is less

Education &

experience - poor
'passionate'
predictors of job

performance (Schmidt

& Hunter, 1998)


Psychometric Tests
Objective, convenient & impersonal - minimising unconscious bias and

unfair hiring decisions


Reliable indicators of future job performance and training success -

maximising organisations' cost- and time-efficiency

Psychology

Bertua et al., 2005


Types of Psychometric Tests

Aptitude Tests Personality Tests


Provide an indication of how well an
Provide an indication of how well an

applicant's skillset fits the role/organisation. applicant's 'character' fits the

Scores are usually compared to a standard


role/organisation, by assessing habitual

(must achieve a certain score to pass). patterns of emotion/behaviour in a variety

of situations.
Aptitude Tests Personality Tests

A. B. C. D.

(www.jobtestprep.co.uk) (www.assessmentcentrehq.com)
... but they are not exactly a

definitive solution!
The role of socially aversive personality

traits in the context of stress


- Stress can have a damaging effect on everyday performance
(Gomes Arrulo et al., 2021)
- Job stress has been found to be negatively related to job performance
(Jamal, 2011; Muse et al., 2003)
The role of socially aversive personality

traits in the context of stress


Therefore, it is in organisations' best interest to:
- promote effective stress-coping strategies
- minimise job stress
- hire individuals who have a well-developed stress-coping ability or may be

predisposed to perform well under stress/pressure


The role of socially aversive personality

traits in the context of stress


- Though there is extensive literature on the links between personality and

stress management, socially aversive traits have been under-researched in

relation to stress, possibly due to their perceived undesirability outside this

context
(Gomes Arrulo-Clarke et Personality
al., 2021) & Stress Review

(N = 150)
Resilience + Mental Toughness (83%)
vs
Dark Triad (DT) (17%; mixed findings)

(Narcissism, Psychopathy, Machiavellianism)


The role of socially aversive personality

traits in the context of stress


- 70 UK-based adults (M = 22.8, SD = 6.6)
- Laboratory-based
- completed measures of DT traits, music habits, and undertook a stress-

inducing procedure involving a series of arithmetic tasks


(Gomes Arrulo-Clarke et al., 2021)
Accuracy & Calculation Time
(Performance Indicators)
The role of socially aversive personality

traits in the context of stress


Main Findings

Narcissism predicted:
- lower stress when classical music preference was high
- greater stress but also enhanced performance when

participants did not frequently used music for stress

management

(Gomes Arrulo-Clarke et al., 2021)


The role of socially aversive personality

traits in the context of stress


- 90 UK-based adults (M = 30.3, SD = 9.0)
- Online survey
- completed measures of narcissism, music habits, and undertook a

remote stress-inducing procedure


The role of socially aversive personality

traits in the context of stress

Main Findings
- Participants who scored high on narcissism experienced

lower stress after stress induction

(Gomes Arrulo-Clarke et al., under review)


What does this tell us?

Impact on equality of

Underrepresentation opportunity
Individuals with potentially

The contextual benefits of

advantageous habitual

stereotypically negative traits

behavioural patterns may be

may not be considered in

overlooked or not sought after


psychometric tests
Moving Forward
1 Psychometric tests are often used alongside CVs,

cover letters, application forms, and interviews to

help reduce risk of bias


Moving Forward
1 Psychometric tests are often used alongside CVs,

cover letters, application forms, and interviews to

help reduce risk of bias

2 ...but it's only through research advancements and

the monitoring of flawed systems that we can

maximise equality of opportunity


Moving Forward
1 Psychometric tests are often used alongside CVs,

cover letters, application forms, and interviews to

help reduce risk of bias

2 ...but it's only through research advancements and

the monitoring of flawed systems that we can

maximise equality of opportunity

3 We must actively identify ways to tackle

issues related to equality of opportunity within

and beyond hiring contexts


What can you do

to help?

What can you do to help?


In your groups, keeping in mind the content covered in this

session, discuss ways in which you could help contribute to

equality of opportunity within your own circles and environment

You should try to:


1. Identify a potentially flawed system/procedure
2. Brainstorm a potential viable solution
3. Consider what could go wrong & how to minimise it
Thank you for
listening!
Any questions?

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