Professional Documents
Culture Documents
Productivity
Performance Management
Productivity can prove difficult to measure, especially with remote teams. But a
variety of emerging tools and low-tech solutions can give you a much better idea of
how your employees are spending their time.
One word of caution: Don’t obsess over tracking your employees’ productivity.
Constantly monitoring them could feel like micromanaging. Rather, focus on whether
they’re achieving the desired results. At the same time, offer solutions that help them
to track their own productivity, which will empower them to make positive changes in
their work habits. Furthermore, don’t just look at the quantity of work completed—
evaluate its quality as well, which will give you a stronger sense of employees’ true
productivity.
The following tools will give you a stronger understanding of how employees are
performing—and, more importantly, boost their time-management abilities.
You will get a better understanding of how productive employees are during each
stage of the workflow process.
Starting an open and ongoing conversation about productivity will help you stay
responsive to employees’ needs.
Conduct a client survey.
Ask clients or customers about their experiences working with particular employees.
Inquire about the timeliness and effectiveness of service, for instance. Track
improvements in quality of work, not just quantity. Clients’ feedback will provide a
valuable outside perspective on employee productivity levels.