Samiul Bin Azom (BBA 01707079)

Organization Planning for XYZ Company.

Organization Planning
An organizational plan is a method for planning the future goals of an organization to be sure
everyone on the team understands what management expects. An organizational plan can
improve a business's workforce, finances or products as well as grow the business overall. Below
we have discussed about our organization plan for our new business organization.

Foundation
Our Mission
“To prepare and serve high quality, simple food, at a great value, in a home-like environment.”

Our Vision
“Our vision for the future is to help create a healthier, more nutrition-conscious locality, and that
our city has a reliable and low-cost option to eat well, without sacrificing the pleasure of eating.”

Value statement
1. Customer satisfaction- our kitchen strives to become our customers favorite place to
order food.
2. Teamwork and trust- we provide support for our employees and encourage them to make
their own decisions.
3. Sustainability- we always source ingredients from sustainable, local suppliers.
4. Integrity- to have honesty & respect for all individuals.
5. Professionalism- to be professional in our actions our customer, partners and each other.

Competitive advantage
What we do best
1. Space in the kitchen is maximized as there in seating area, so that there’s more room for
food prep and food output – this also enables the possibility of multiple menus to share
the same commercial space.
 2. We have the unique opportunity to minimize food waste and pare down inventory costs
to be more economical.
3. It can operate in a whole host of areas where a traditional brick-and-mortar location
would never have been possible.
4. Simple to execute on to-go orders.

Organization goals and objectives

FINACIAL
 Increase Monthly Net Restaurant Sales By 5% Amount
 Grow revenue 30% each year.
 Maintain a 20% net profit margin year.

CUSTOMER
 Understand customer needs.
 Seek and promote customer feedback.
 Set and communicate clear service standards.
 Delight your customers by exceeding their expectations.
 Capture and share examples of great service.
 Personalize your customer service.

MARKETING
Emphasizing digital marketing is proving to be fruitful. Some digital marketing strategies to
consider are:

 Email marketing
 Influencer marketing
 Search engine optimization
 QR code menu marketing