You are on page 1of 30

2022

be nchmarking re port
Key Findings ................................................................................................................................................................ 3
ta bl e of con t en t s

Introduction ................................................................................................................................................................... 5
Methodology ................................................................................................................................................................. 5
How Are Organizations Using Data Analytics in Their Anti-Fraud Initiatives? ............................................................ 6
What Other Technologies Are Organizations Using in Their Anti-Fraud Initiatives?................................................ 12
What Challenges Do Organizations Face in Implementing New Anti-Fraud Technology?...................................... 18
How Are Organizations’ Anti-Fraud Technology Budgets Expected to Change in the Next Two Years? ............... 20
How Has the COVID-19 Pandemic Affected Organizations’ Use of Anti-Fraud Technology? ................................. 22
Respondent Demographics ....................................................................................................................................... 24
k ey fi ndin g s

m o r e t h an of organizations currently use exception

1/2
reporting and anomaly detection, as
well as automated monitoring of red
flags and business analysis as part of
their anti-fraud programs.
th e u se of
artific ial In tel lige nce
AN D mac h in e le arning
Over the next two years, use
of each of these techniques is
2/3 in anti-fraud programs is
expected to more than

d o ub le
expected to grow to more than
o f or ganiz at ions

over the next two years.

The risk areas where organizations most commonly use


43% d i sb u r se m e n t s

data analytics to monitor for potential fraud are

disb ursements (43%)


a nd purchasing (4 1%). p u r c h a si n g 41%

99% of organizations
say that the
increased volume 34% of organizations
of transactions currently use
reviewed and the 17%
99% improved timeliness
of anomaly
detection are
ph ysic a l
bi om et ric s
as part of their anti-
beneficial outcomes
of their anti-fraud fraud programs, and
analytics programs. another 17% expect to
34% adopt this technology
in the next two years.

3
2 02 2 A n ti-Fraud Te c h n o l o gy be n c h ma r kin g r e po r t
key fi ndings

more than

40% of
o r ga n i zat i o n s
expect to add computer vision analysis, robotics,
or blockchain/distributed ledger technology to their
anti-fraud technology toolkit in the future.

of organizations currently
budge t and
34% contribute to data-sharing
consortiums to help combat fraud,
f i nanci al
and conce rns
are the biggest challenge for organizations
in implementing new anti-fraud technologies.

24% would be willing to


contribute in the future.

60%
43%
of organizations expect an increase in their of organizations have increased their use of

anti-fraud technology BUDGETS


in the next two years.
data analytics
in response to the COVID-19 pandemic.

4
2 02 2 A n ti-Fraud Te c h n o l o gy be n c h ma r kin g r e po r t
INTRODUCTION

The fight against fraud can feel like a battle to stay one step ahead of the fraud perpetrators, especially as the fraud
risks that organizations face today are more dynamic and persistent than ever. Thankfully, anti-fraud professionals have
a full suite of technologies they can deploy to combat these threats. From traditional data analytics to emerging options
such as robotic process automation and computer vision analysis, anti-fraud technology plays a key role in many
organizations’ fraud programs.

To understand how these technologies are being used by organizations, we surveyed ACFE members about the
anti-fraud technologies their organizations currently use or plan to adopt. We hope that the insights from our study are
helpful to organizations and professionals in benchmarking their own initiatives, gaining buy-in and context for future
technology investments, and successfully implementing a comprehensive anti-fraud technology toolkit.

m ethodology
In October 2021, we sent a 20-question survey to 80,011 ACFE members. Respondents
were asked to provide information about their organizations’ use of various technologies
as part of their anti-fraud initiatives. Survey responses were collected anonymously.
We received 884 survey responses that were usable for purposes of this report.
This report provides a summary of respondents’ answers to the survey questions.

The 2022 Anti-Fraud Technology Benchmarking Report was developed in


partnership with SAS. As part of their support for this project, SAS offers
complimentary access to a SAS Visual Analytics report where you can
further explore the survey results with interactive charts based on various
demographic categories, including industry and geographic region.
View the SAS Visual Analytics report at SAS.com/fraudsurvey.

5
2 02 2 A n ti-Fraud Te c h n o l o gy be n c h ma r kin g r e po r t
How A re Or gan i z at ions
U s in g Data An alyt i c s in
T h e i r A nt i -F r au d I n itiativ es?

6
2 02 2 A n ti-Fraud Te c h n o l o gy be n c h ma r kin g r e po r t
Data A na ly tics

W h at Data A n a lys i s T e c h n i q u e s D o O r ga n i z at i o n s U s e t o F i g h t F r a u d ?

The variety of approaches for implementing anti-fraud learning analytics, these techniques are expected to
analytics continues to grow; however, our study indicates experience the most growth, with 26% anticipating that
that the most commonly used analytics are the tried-and- their organizations will adopt this type of advanced
true techniques that organizations have found success analytics technology in the next two years.
with for decades. More than half of organizations currently
use exception reporting and anomaly detection, as well Although many respondents project adoption of additional
as automated monitoring of red flags and business rules analytics approaches in coming years, the use of most of
as part of their anti-fraud programs, making them the two these initiatives has remained relatively flat since 2019.
most common approaches. With another 13% and 17% The one notable outlier is exception reporting and anom-
(respectively) of respondents expecting to adopt these aly detection, which is used by 55% of the organizations
types of analytics in the next two years, our study in our current study, compared to 64% of organizations in
indicates that more than two-thirds of organizations will our prior study. This might be due to organizations shifting
employ these anti-fraud analytics techniques by 2023. their analytics initiatives or simply the different organiza-
tions being represented in each of the two studies.
Additionally, while only 17% of organizations’ anti-fraud
programs currently use artificial intelligence or machine

FIG. 1 What data analysis techniques do organizations use to fight fraud?

Exception reporting/ 55%


anomaly detection 64%
13%

Automated red flags/ 54%


business rules 54%
17%

38%
Data visualization 35%
13%

Predictive analytics/ 27%


modeling 30%
22%
Currently use
Link analysis/ 22%
social network analysis 22%
Were using in 2019 16%

Expect to adopt in Artificial intelligence/ 17%


the next 1-2 years machine learning 13%
26%

16%
Text mining 18%
15%
16%
Geographic data mapping 16%
12%
Cryptocurrency tracing/ 6%
transaction analysis 12%

Emotional tone/ 6%
sentiment analysis 7%
10%

7
2 02 2 A n ti-Fraud Te c h n o l o gy be n c h ma r kin g r e po r t
Data A na ly tics

We also asked about the software programs organizations are using to conduct each of these analytical techniques.
The most common platforms are noted in Figure 2. While several off-the-shelf tools are mentioned for most categories,
a notable number of organizations are still developing their own in-house, proprietary systems to employ in anti-fraud
analytics initiatives.

What are the most commonly used programs


for each analytic technique?
FIG. 2 What are the most commonly used programs for each analytic technique?

Exception reporting/
anomaly detection

Emotional tone/ Automated red flags/


sentiment analysis Excel business rules
In-house
ACL/Galvanize
IDEA
SAS In-house
Excel
In-house SAP
Cryptocurrency ACL/Galvanize
tracing/transaction SAS Data
analysis visualization

In-house Tableau
Chainalysis Excel
CipherTrace Power BI
IDEA

In-house In-house
Tableau Excel
Excel Python
Power BI SAS
ArcGIS PowerBI

Geographic Predictive
data Excel analytics/modeling
i2 Analysts Notebook
mapping Python In-house
In-house Excel
SAS SAS
Tableau In-house
Python LexisNexis
SAS
R

Link analysis/
Text mining social network
analysis
Artificial intelligence/
machine learning

8
2 02 2 A n ti-Fraud Te c h n o l o gy be n c h ma r kin g r e po r t
Data A na ly tics

I n W h at R i s k A r e a s D o O r ga n i z at i o n s U s e Data A n a ly t i c s t o M o n i t o r f o r F r a u d ?

When deploying anti-fraud analytics, organizations often (43% of respondents) and procurement and purchasing
take a risk-based approach—that is, they tie their analytics fraud (41% of respondents). Nearly every organization has
initiatives to the areas of the organization where fraud functions for making and paying for purchases, and there
risks are highest or where the evidence of potential fraud is an inherent risk that funds might be stolen as part of
can be most effectively uncovered using data monitoring these processes, so it would stand to reason that these
and analysis. are among the most common risk areas for organizations
to monitor using data analytics. Other top fraud risk areas
Because fraud risks vary by organization, the areas where where analytics are used include theft or fraud involving
analytics are used in this way will also vary. The two most incoming payments (31%), travel and entertainment
common risk areas monitored with analytics in our study expense fraud (30%), and financial reporting fraud (30%).
are fraudulent disbursements and outgoing payments

FIG. 3 In what risk areas do organizations use data analytics


to monitor for fraud?

Fraudulent disbursements/outgoing payments 43%


Procurement/purchasing fraud 41%
Theft or fraud involving receipts/
incoming payments 31%
Travel and entertainment expense fraud 30%
Financial reporting fraud 30%
Fraud by customers/first-party fraud 29%
Payroll fraud 28%
Money laundering 26%
Fraud committed by
vendors/contractors 25%
Corruption and bribery 24%
Hacking/data breaches/
unauthorized user access 22%
Identity theft/
account takeover 21%
Inventory theft/fraud 20%

9
2 02 2 A n ti-Fraud Te c h n o l o gy be n c h ma r kin g r e po r t
Data A na ly tics

W h at S o u r c e s o f Data D o O r ga n i z at i o n s U s e i n T h e i r A n t i - F r a u d Data A n a ly t i c s Initiativ e s ?

Evidence of potential and actual fraud can exist in various rely heavily on traditional analytics approaches and data
forms and locations; consequently, effectively analyzing sources to drive their anti-fraud programs. In contrast,
data for warning signs of fraud often involves pulling data only one-third of participants’ organizations currently
from multiple sources. The vast majority of respondents use internal data from unstructured sources. Addition-
in our study (80%) include internal structured data in their ally, some organizations also bring in data from external
anti-fraud analytics initiatives, which is nearly double sources, such as public records (41%), law enforcement
the percentage of respondents that use data from any or government watch lists (31%), social media (29%), and
other source. This highlights that most organizations still other third-party data (25%).

FIG. 4 What sources of data do organizations use in their anti-fraud data analytics initiatives?

80% 41% 33% 31%

Internal structured data Public records Internal unstructured data Law enforcement or
government watch lists

29% 25% 25%

Social media Other third-party data Data from connected devices

Data exis ts in tw o Structured data is data that is formatted in recognizable and predictable
structures, such as the data found in databases and spreadsheets.
fo rmats : structured Examples of structured data include sales records, payment or expense
details, and financial reports. Unstructured data, in contrast, is data found
a n d unstructured. outside structured databases and spreadsheets. Examples of unstructured
data include text documents, email and instant messages, and image files.

10
2 02 2 A n ti-Fraud Te c h n o l o gy be n c h ma r kin g r e po r t
Data A na ly tics

H o w B e n e f i c i a l I s Data A n a ly t i c s t o D i f f e r e n t A r e a s o f O r ga n i z at i o n s’
A n t i - F r a u d I n i t i at i v e s ?

When obtaining buy-in and setting objectives for new • Efficiency, or the ability to automate time-consuming
anti-fraud technologies, it can be helpful to define the tasks
benefits the organization expects to realize from the
• Accuracy, or the ability to reduce false-positive rates
technology’s use. To provide insight into the value that
data analytics can provide, we asked survey respondents As noted in Figure 5, nearly all respondents (97%–99%)
about how beneficial their organizations’ anti-fraud analyt- have seen benefits in each of these areas, with volume,
ics programs have been with respect to four areas: timeliness, and efficiency being cited as either very or
fairly beneficial by 90% of survey participants.
• Volume, or the ability to review more transactions
or identify more cases of suspected fraud

• Timeliness, or the ability to detect anomalies


more quickly

FIG. 5 How beneficial is data analytics to different areas of organizations’ anti-fraud initiatives?

26% 9% 1
%
Volume 64%
Very beneficial

30% 8% 2
%
Fairly beneficial
Timeliness 60%
Slightly beneficial

30% 8% 2
%
Efficiency
60% Not at all beneficial

37% 14% 3%
Accuracy 46%

11
2 02 2 A n ti-Fraud Te c h n o l o gy be n c h ma r kin g r e po r t
W h at oth er tech nol ogies
are organizations Using in
th eir anti- fraud inItiat ives ?

12
2 02 2 A n ti-Fraud Te c h n o l o gy be n c h ma r kin g r e po r t
O t h e r T e chnolog ie s

A r e O r ga n i z at i o n s U s i n g C a s e M a n ag e m e n t S o f t wa r e ?
Case management software enables fraud teams to track, to manage their case processes and data. Of the organiza-
report on, and retain information about current and prior tions with a case management system in place, the most
fraud allegations and investigations. Our study indicates common is a proprietary program that was developed
that 42% of organizations have implemented a case in-house; however, a wide variety of third-party platforms
management program, meaning more than half of the are used by the respondents in our study.
Case management Program - yes/no Chart
organizations in our study are not using a formal platform

Are organizations using case management software?

FIG. 6 Are organizations using case management software?

42%
Case management Program - word cloud
What are Yes
the most common case management
%
software programs? 58

No

FIG. 7 What are the most common case management software programs?

ThoughtSpan
Sharepoint STARS Commander
CROSStrax Actimize
HighBond

In-house
Lighthouse
SAP
RSA Archer
ACL/Galvanize Salesforce

Matrix i-Sight Convercent


AIMS EthicsPoint
SAS
Verafin TeamMate
LexisNexis CaseMap

13
2 02 2 A n ti-Fraud Te c h n o l o gy be n c h ma r kin g r e po r t
O t h e r T e chnolog ie s

A r e O r ga n i z at i o n s U s i n g D i g i ta l F o r e n s i c s / E - D i s c ov e ry S o f t wa r e ?

Forensics Program - Yes/NO CHART


While evidence in fraud-related cases might be found on
employee or organizational devices, the majority of orga-
capture this information. Just under 30% have adopted
a program for this purpose; of those, EnCase is the most
nizations in our study are not currently using any formal commonly used platform, followed by Relativity.
Are organizations
digital forensics or e-discovery using
software to collect anddigital forensics/e-discovery software?

FIG. 8 Are organizations using digital forensics/e-discovery software?

Forensics Program - word Cloud


No
71%
29% Yes

What are the most common digital forensics/e-discovery


software programs?

FIG. 9 What are the most common digital forensics/e-discovery software programs?

Detego

Cellebrite
Magnet Foresnics
Intella
EnCase
Logikcull
eDiscovery
Nuix
AccessData FTK
Oxygen
Relativity
Autopsy In-house
ZyLAB

14
2 02 2 A n ti-Fraud Te c h n o l o gy be n c h ma r kin g r e po r t
O t h e r T e chnolog ie s

A r e O r ga n i z at i o n s U s i n g O n l i n e - E v i d e n c e C a p t u r i n g S o f t wa r e ?

Evidence from online sources, such as websites and social factors inherent in working with online evidence. One-

Online evidence program - Yes/no Chart


media, can be a critical component of building a fraud
case; capturing and storing this type of evidence,
third of our survey respondents currently use this type of
software, showing that the use of such programs is not
however, involves a different set of considerations than
widespread. Additionally, for those organizations that have
Are organizations using online-evidence capturing software?
working with internal sources of evidence. Consequently, adopted online-evidence capturing software, the most
specialized software can be used to help investigators commonly used tools are proprietary programs developed
with the privacy, compliance, retention, and logistical in-house for this purpose.

FIG. 10 Are organizations using online-evidence capturing software?

Online evidence program - word cloud


67
No
%

33
Yes
%

What are the most common online-evidence


capturing software programs?
FIG. 11 What are the most common online-evidence capturing software programs?

SAS AIMS
Relativity
In-house
Microsoft OneNote
EnCase

Cellebrite Microsoft OneDrive


Verafin Navex
CIES

15
2 02 2 A n ti-Fraud Te c h n o l o gy be n c h ma r kin g r e po r t
O t h e r T e chnolog ie s

W h at E m e r g i n g T e c h n o l o g i e s A r e O r ga n i z at i o n s U s i n g t o F i g h t F r a u d ?

As new technologies emerge, some organizations tend to analysis—or the use of computer- or artificial intelligence–
adopt them quickly, while others delay or decline adoption based analysis of video or photographic data—is also
for various reasons. We asked survey respondents about becoming more common; one-fifth of organizations
their organizations’ current and expected use of several already employ this technology, and 18% expect to add it
recently emerging technologies as part of their anti-fraud within the next two years. Virtual and augmented reality
programs. As Figure 12 shows, physical biometrics (e.g., tools are currently the least widespread of the emerging
fingerprint, facial, or vocal recognition tools) are the most technologies we analyzed; 62% of organizations in our
commonly employed emerging technology, with 34% of study do not expect to use virtual or augmented reality

emerging tech
organizations currently using them and 17% anticipating
adopting them in the next 1–2 years. Computer vision
as part of their anti-fraud technology suite.

What emerging technologies are organizations using to fight fraud?

FIG. 12 What emerging technologies are organizations using to fight fraud?

37%
17% 12%
Physical biometrics 34%
39%
18% 23%
Computer vision analysis 20%
48%
16% 17%
Behavioral biometrics 19%
44%
19% 21%
Robotics 16%
49%
Blockchain/distributed 26%
10% 15
%
ledger technology
62%
Virtual/augmented reality 13% 18%
7%

Do not currently Do not currently


use, but expect to use, but expect to Do not expect
Currently use
deploy in the next deploy more than to use
1–2 years 2 years from now

16
2 02 2 A n ti-Fraud Te c h n o l o gy be n c h ma r kin g r e po r t
O t h e r T e chnolog ie s

A r e O r ga n i z at i o n s C o n t r i b u t i n g t o Data- S h a r i n g C o n s o r t i u m s
to Help Prevent or Detect Fraud?

Data-sharing consortiums can be a valuable tool in the against growing threats. However, concerns around data
fight against fraud. These initiatives, which often are set privacy and logistics might limit participation.
up within specific industry groups, involve organizations
agreeing to contribute their respective data into an aggre- Approximately one-third (34%) of the organizations in
gated database that all member organizations can access. our study are currently contributing to data-sharing consor-
Pooling data across organizations like this facilitates broad- tiums. Almost one-quarter (24%) indicated they do not cur-
er analysis and monitoring for trends, and thus potentially rently contribute but would consider doing so in the future.
enables organizations to take earlier protective measures

Data sharing
Are organizations contributing to data-sharing consortiums to
help prevent or detect fraud?

FIG. 13 Are organizations contributing to data-sharing consortiums to help prevent or detect fraud?

34 %
Currently contribute

42%
Do not contribute
and have no plans
to do so 24 %
Do not currently contribute,
but would be willing to
contribute in the future

17
2 02 2 A n ti-Fraud Te c h n o l o gy be n c h ma r kin g r e po r t
W h at c ha ll e n ge s Do
o rga n i z at i o n s face
in Im p le m e n t i n g n ew
a nt i-f r au d t e chn ology?

18
2 02 2 A n ti-Fraud Te c h n o l o gy be n c h ma r kin g r e po r t
cha lle nge s

Adopting new technology in an organization can come with 78% of participants saying this is a major or moderate
with challenges, both in the planning and implementation challenge at their organizations. This is followed by
stages. We asked respondents about the types of hurdles challenges with poor data quality or integration (70%) and
they face as part of enacting new anti-fraud technologies; limitations with staffing and in-house skills (69%).
the top obstacle noted is budget and financial restrictions,

tech challenges
What challenges do organizations face in implementing new
FIG. 14 What challenges do organizations face inanti-fraud technology?
implementing new anti-fraud technology?

30% 13% 9%
Budget/financial restrictions 48%
32% 21% 9%
Poor data quality or integration 38%
20% 11
%
Staffing/in-house 34%
skills limitations 35%
20% 14
%
37%
Lack of perceived ROI 29%
24% 15%
Data governance and 33%
transparency concerns 28%
26% 12%
36%
Security risks/vulnerabilities
26%
26% 22%
Legal/regulatory concerns
22% 30%
29% 15%
Excessive false positives 18% 38%

A major challenge A moderate challenge A minor challenge Not a challenge

19
2 02 2 A n ti-Fraud Te c h n o l o gy be n c h ma r kin g r e po r t
H ow Are Organizatio ns’
Anti- Fraud tech nolo gy
b udgets expected to ch ange
in th e next tw o year s ?

20
2 02 2 A n ti-Fraud Te c h n o l o gy be n c h ma r kin g r e po r t
b u dge ts

As new technologies are adopted and the use of existing for expanded technology use, with 60% expecting a
technology is expanded, organizations typically must significant (17%) or slight (43%) budget increase for
invest additional resources to fund these initiatives. Even anti-fraud technology in the next two years. Approximately
with budget concerns being the top challenge noted by one-third of organizations anticipate their budgets
survey respondents (see Figure 14), our survey shows to remain about the same, and only 5% expect a decrease
that the majority of organizations are already budgeting in their anti-fraud program’s technology budget.

Budget expectations
How are organizations' anti-fraud technology budgets expected to change
in thebudgets
FIG. 15 How are organizations’ anti-fraud technology next two years?to change in the next two years?
expected

43%
35%

17%

2% 3%

Significantly Slightly Remain Slightly Significantly


increase increase the same decrease decrease

21
2 02 2 A n ti-Fraud Te c h n o l o gy be n c h ma r kin g r e po r t
Ho w H A S t he covi d- 19 pandemic
A F F E C T E D o r gan i z ations’ use
o f a n t i-fr a u d T E CHNOLOGY?

22
2 02 2 A n ti-Fraud Te c h n o l o gy be n c h ma r kin g r e po r t
Cov id-1 9

The disruptions caused by the COVID-19 pandemic has accelerated either slightly (29%) or significantly
resulted in increased dependence on technology in many (14%) throughout this time, and nearly 30% have seen
areas of individuals’ lives, from remote work environments an accelerated use of digital forensics/e-discovery
and virtual meetings to online grocery ordering and tools and case management tools. On the opposite end
telemedicine. Both the expanded use of various of the spectrum, physical biometrics initiatives were
technologies and the related changes in consumer and
the most negatively affected by the pandemic, with
employee behavior had notable effects on organizations’
15% of respondents seeing a decrease or delay in the
fraud risks and anti-fraud programs.
use of those tools. The technology least affected by
We asked respondents how the pandemic affected their the pandemic was blockchain and distributed ledger
organizations’ use of various anti-fraud technologies. platforms, as 79% of respondents did not see any change

Pandemic effects
More than 40% noted that their use of data analytics in their organizations’ use of these technologies.

How has the COVID-19 pandemic affected organizations'


use of anti-fraud technology?

FIG. 16 How has the COVID-19 pandemic affected organizations’ use of anti-fraud technology?

Data analytics 14% 29% 44% 8% 5%

Digital forensics/
e-discovery tools 9% 20% 62% 5% 4%

Case management tools 9% 20% 61% 7% 3%

Computer vision analytics 8% 14% 69% 5% 4%

Robotics 7% 14% 71% 4% 4%

Virtual/augmented reality 7% 11% 75% 4% 3%

Behavioral biometrics 5% 13% 71% 5% 6%

Physical biometrics 6% 13% 66% 8% 7%

Blockchain/distributed
ledger technology 4% 10% 79% 3% 4%

Significantly Slightly Slightly Significantly


accelerated No change decelerated/delayed decelerated/delayed
accelerated

23
2 02 2 A n ti-Fraud Te c h n o l o gy be n c h ma r kin g r e po r t
Respondent demograph ic s
To understand the nature of how our respondents use anti-fraud
technology, we asked several demographic questions as part of
our survey. This information helps provide context for the findings
throughout this report.

This report contains analyses of our survey findings


based on all responses received in all demographic
categories. For sub-analyses based on specific
industries, regions, and organization sizes, please
visit SAS.com/fraudsurvey.

24
2 02 2 A n ti-Fraud Te c h n o l o gy be n c h ma r kin g r e po r t
de mog r a phics

R e s p o n d e n t s’ P r o f e s s i o n a l R o l e

Half of the respondents to our survey work in-house and investigations or other anti-fraud engagements involving
conduct anti-fraud activities (e.g., internal audit, investi- outside parties under their agency’s authority. Because
gations, compliance, risk management) within a single the respondents in these latter two categories perform
organization. Another 24% work at professional services engagements that affect numerous parties, their use of
firms and conduct anti-fraud activities or engagements anti-fraud technology likely extends to other organizations,
on behalf of clients, while 20% work for a government, not just their employers.
regulatory, or law enforcement agency and conduct

Respondents' Professional Role


FIG. 17 Respondents’ professional roles

24%
Professional
50%
In-house
services firm

examiner

20 %
Law enforcement,
government, or
regulatory agency

6Other
%

25
2 02 2 A n ti-Fraud Te c h n o l o gy be n c h ma r kin g r e po r t
de mog r a phics

R e s p o n d e n t s’ P o s i t i o n L e v e l

More than two-thirds of survey respondents (68%) are decision-making power regarding the use of anti-fraud
in managerial positions, with 45% at the mid-manage- technology, especially as compared to the 28% of
ment level (e.g., managers and directors), and 23% at respondents who are in staff-level roles with no
the senior or executive management level (e.g., C-suite). managerial responsibilities.
Respondents in these roles are likely to have additional

Respondents' Position Level

FIG. 18 Respondents’ professional levels

45%

28%
23%

4%
Staff-level Mid-level Senior/executive Other
employee management management

26
2 02 2 A n ti-Fraud Te c h n o l o gy be n c h ma r kin g r e po r t
de mog r a phics

S i z e o f R e s p o n d e n t s’ O r ga n i z at i o n s

The strategies, needs, and resources available for Respondents to our survey were distributed fairly evenly
anti-fraud technology can vary widely depending on the among organizations of differing sizes, with the largest
size of the organization; consequently, we asked survey percentage working at entities with 1,000 to
participants how many employees work at their organiza- 9,999 employees.
tions to help provide additional context for our findings.

Size of Respondents' Organizations


FIG. 19 Size of respondents’ organizations

<100 employees

24%
100–999 employees

25%
1,000–9,999 employees

28%
10,000+ employees

23%

27
2 02 2 A n ti-Fraud Te c h n o l o gy be n c h ma r kin g r e po r t
de mog r a phics

R e g i o n o f R e s p o n d e n t s’ O r ga n i z at i o n s

Survey respondents represented organizations throughout the Asia-Pacific region (8%), the Middle East
located throughout the world, with nearly half and North Africa (7%), Southern Asia (6%), Latin America
headquartered in the United States or Canada, 17% and the Caribbean (2%), and Eastern Europe and Western/
located in Sub-Saharan Africa, and 11% in Western Europe. Central Asia (1%).
The remaining quarter of participants are distributed

Region of Respondents' Organizations

FIG. 20 Region of respondents’ organizations

1%
Eastern Europe and
Western/Central Asia
47 %
United States and Canada
11%
Western Europe

6%
Southern Asia

8%
Asia-Pacific

2% 7%
Middle East and
Latin America
North Africa
and the Caribbean
17 %
Sub-Saharan Africa

28
2 02 2 A n ti-Fraud Te c h n o l o gy be n c h ma r kin g r e po r t
de mog r a phics

I n d u s t ry o f R e s p o n d e n t s’ O r ga n i z at i o n s

The industry representation of survey respondents and public administration (22%), banking and financial
largely reflects the overall demographics of the ACFE services (20%), and professional services firms (18%).
membership, with the largest proportions in government
Industry of Respondents' Organizations

FIG. 21 Industry of respondents’ organizations

22% Government and public administration


20% Banking and financial services
18% Services (professional)
5% Insurance
5% Education
4% Manufacturing
4% Technology
4% Other
3% Health care
3% Religious, charitable, or social services
3% Energy
2% Information
1% Transportation and warehousing
1% Retail
1% Agriculture, forestry, fishing, and hunting

1% Arts, entertainment, and recreation


1% Real estate
1% Wholesale trade
1% Mining
1% Services (other)

1% Utilities
< 1% Construction
< 1% Food service and hospitality

29
2 02 2 A n ti-Fraud Te c h n o l o gy be n c h ma r kin g r e po r t
abo ut th e ac f e

Founded in 1988 by Dr. Joseph T. Wells, CFE, CPA, the Association of Certified Fraud Examiners
(ACFE) is the world’s largest anti-fraud organization and premier provider of anti-fraud training
and education. Together with more than 90,000 members, the ACFE is reducing business fraud
worldwide and inspiring public confidence in the integrity and objectivity within the profession.

The ACFE unites and supports the global anti-fraud community by providing educational tools and
practical solutions for professionals through events, publications, networking, and educational
materials for colleges and universities. The ACFE offers its members the opportunity for professional
certification. The Certified Fraud Examiner (CFE) credential is preferred by businesses and
government entities around the world and indicates expertise in fraud prevention and detection.

Learn more at ACFE.com.

AB O u t S AS

SAS is the leader in analytics. Through innovative software and services, SAS empowers
and inspires customers around the world to transform data into intelligence. SAS gives
you THE POWER TO KNOW®. Learn more about SAS.

© 2022 Association of Certified Fraud Examiners, Inc. All Rights Reserved.

You might also like