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r Academy of Management Journal

2016, Vol. 59, No. 4, 1113–1123.


http://dx.doi.org/10.5465/amj.2016.4004

FROM THE EDITORS

GRAND CHALLENGES AND INDUCTIVE METHODS:


RIGOR WITHOUT RIGOR MORTIS

Editor’s note: This editorial is part of a series written social concerns. Regardless of their specifics, grand
by editors and co-authored with a senior executive, challenges are complex, uncertain, and without
thought leader, or scholar to explore new content easy solutions (Ferraro et al., 2015).
areas and grand challenges with the goal of expand- Grand challenges require novel ideas and un-
ing the scope, interestingness, and relevance of the conventional approaches to tackle their complex
work presented in the Academy of Management and evolving mix of technical and social elements.
Journal. The principle is to use the editorial notes as For researchers, addressing grand challenges pres-
“stage setters” to open up fresh, new areas of inquiry
ents extensive theoretical opportunities to reveal
for management research. As part of our “Grand
new concepts, relationships, and logics of organiz-
Challenge” editorial series, we proposed domains in
ing while also advancing social progress. Several
which management scholars could address socially
“From the Editor” commentaries have addressed
relevant topics. This editorial opens the discussion of
using inductive research methods to address these specific types of grand challenges, such as cli-
grand challenges. GG mate change (Howard-Grenville, Buckle, Hoskins,
& George, 2014) and digital money (Dodgson, Gann,
“Grand challenges” are highly significant yet Wladawsky-Berger, Sultan, & George, 2015). In this
potentially solvable problems such as urban pov- commentary, we focus on how one methodologi-
erty, insect-borne disease, and global hunger. They cal approach—inductive methods such as theory
affect vast numbers of individuals in often pro- building from cases, interpretivist studies, and
found ways. Grand challenges are typically com- ethnography—can powerfully address grand chal-
plex with unknown solutions and intertwined lenges while also developing strong and insightful
technical and social elements (Ferraro, Etzion, & theory.
Gehman, 2015). They may require working across Our core argument is that inductive methods are
disciplinary boundaries to solve technical prob- especially helpful for making progress on grand
lems, and engaging in political action to resolve challenges. They excel in situations for which there
social ones. Grand challenges may be discrete with is limited theory and on problems without clear an-
a clear endpoint, like landing a rover on Mars or swers. Pioneering scholars such as Chandler (1960)
developing a Zika vaccine, or broad and open- and Whyte (1981) relied on these methods, as have
ended, such as curing cancer or eliminating pov- award-winning Academy of Management Journal
erty. They may change over time, beginning as (AMJ) authors, who disproportionately use them.
primarily technical problems and then shifting to Indeed, papers using inductive methods are among
the most highly cited at AMJ (e.g., Dutton & Dukerich,
The authors appreciate the support of AMJ editor, Gerry 1991; Eisenhardt, 1989a), and have been termed
George, and gratefully acknowledge insightful comments
the “most interesting” (Bartunek, Rynes, & Ireland,
from Ted Baker, Steve Barley, Julie Battilana, Beth Bechky,
Jason Davis, Katy DeCelles, Joel Gehman, Michelle
2006). Due to their high scholarly impact and ability
Gittelman, Mary Ann Glynn, Stine Grodal, Pam Hinds, to address complex topics in interesting ways, in-
Elaine Hollensbe, Jennifer Howard-Grenville, Quy Huy, ductive methods are likely to be essential for making
Sarah Kaplan, Kate Kellogg, Suresh Kotha, Ann Langley, progress on grand challenges.
Andrew Nelson, Siobhan O’Mahony, Jennifer Petriglieri,
Erin Powell, Ryan Raffaelli, Violina Rindova, Victor Sei-
del, Sonali Shah, Eero Vaara, Melissa Valentine, and Tiona INDUCTIVE METHODS
Zuzul. The authors also thank Stine Grodal and Siobhan
O’Mahony for their incisive insights regarding grand Inductive methods are those approaches through
challenges. The first author acknowledges the support of which researchers attempt to generate theory from
the Stanford Technology Ventures Program. data. Within AMJ, the most prominent among them
1113
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1114 Academy of Management Journal August

are theory building from cases, interpretivist studies, question, and capture the relevant aspects of the
and ethnography. Although these methods are often focal phenomenon.
called “qualitative,” we use the term “inductive” to Second, inductive approaches rely on theoretical
accentuate their core emphasis on the emergence of sampling, which involves the selection of cases
theory from data, rather than simply on a type of data. based on their ability to illuminate and extend re-
Inductive methods contrast with the dominant ap- lationships among constructs or develop deeper
proach of deductive and statistically based methods understanding of processes (Eisenhardt & Graebner,
in which researchers begin with hypotheses and test 2007). In contrast, random sampling involves
them with data. selection that enhances empirical generalizability to
Building theories from cases blends case study a population. Theoretical sampling has several ad-
and grounded theory logics. The approach was ini- vantages for inductive research. For example, re-
tially framed as positivist (Eisenhardt, 1989b), but it searchers can use it to hone in on the focal phenomena
is now used by philosophically diverse researchers. by eliminating or accounting for extraneous variation
Some studies include multiple cases. For these, (e.g., Davis & Eisenhardt, 2011), or to create oppor-
replication logic in which each case is understood as tunities for comparison such as through matched
a stand-alone entity is central. The aim is usually (but pair, polar, or racing designs (e.g., Kellogg, 2012).
not always) explanation of variance in processes Researchers can use theoretical sampling to en-
or outcomes with an emphasis on the underlying hance theoretical generalizability by sampling across
theoretical logic. Its insights are often actionable. relevant categories (e.g., Seidel & O’Mahony, 2014),
Interpretivist studies take a naturalist view that or to bolster the robustness of emergent theory
knowledge and understanding are socially con- (e.g., Heinze & Weber, 2016). Theoretical sampling
structed (Gephart 2004). A core value is the faithful can also be used to adjust the sample on the fly as
and authentic representation of people’s percep- new insights or opportunities emerge. Regardless of
tions of their lived experience (Gioia, Corley, & approach, the core interest is enabling meaningful
Hamilton, 2013). The approach is often used to comparisons that lead to better theory.
examine concepts such as identity, sensemaking, Third, inductive methods rely on a grounded
and sensegiving, and often relies on interview data theory-building process. Although they may not use
to give voice to informants. Ethnography has its the exact steps of orthodox grounded theory build-
roots in anthropology, and is traditionally focused ing (Suddaby, 2006), they all use a similar process
on understanding a culture. Its use of observation (Walsh, Holton, Bailyn, Fernandez, Levina, & Glaser,
illuminates rituals, non-verbal cues, artifacts, and 2015). This process includes data gathering with
the use of physical space (Van Maanen, 1988). The some sort of memoing, and adjusting data collection
focus is on day-to-day practices, including pat- in real time to fit emerging understanding and op-
terns of interaction and ways of working. Obser- portunities. It also frequently involves the same basic
vation can reveal what people cannot or will not analytic steps: build thick descriptions from the
express (Bechky, 2011). data, such as chronologies or vignettes; code raw
While differences among inductive approaches data into first-order codes or measures; raise them to
exist, they share many commonalities. First, they a more abstract level, such as second-order themes
all involve deep immersion over time in the focal or constructs; use constant comparison between
phenomena with openness to many types of rich emergent theory and data and other tactics to gen-
data—from text, observations, and surveys to, erate creative insights; and engage with literature
more recently, Twitter feeds, YouTube videos, and to sharpen both the constructs and the theoretical
Facebook posts (Toubiana & Zietsma, 2016). In- logic of the relationships between constructs. Whether
ductive researchers may conduct deep dives into researchers use terms like “axial coding” and “second-
archival data, as Arndt and Bigelow (2005) did in order themes” or constructs and measures, the process
their study of change in occupational gender roles; is fundamentally the same—that is, an iterative pro-
or engage in prolonged ethnographic work, as cess of gathering raw data, producing progressively
Kellogg (2012) did in her study of politics in med- better-defined and grounded higher-order concepts
ical reform; or combine interviews and observa- through constant comparison and mind-expanding
tions, as Battilana and Dorado (2010) did in their techniques, and creating underlying theoretical argu-
study of microfinance organizations. Regardless ments that connect constructs. Ultimately, the core
of approach, the core interest is in collecting data interest is strong theory—clearer constructs, better
that fully and accurately address the focal research understanding of relationships between them, or
2016 Eisenhardt, Graebner, and Sonenshein 1115

richer processes—about important phenomena that Effective Processes


is grounded by empirical data.
Inductive methods excel at explicating processes
and related “how” research questions (Langley,
ADDRESSING GRAND CHALLENGES WITH 1999). They allow researchers to dive deeply into
INDUCTIVE METHODS one or a small number of theoretically sampled
cases, and study them over time with a mix of data.
Grand challenges are complex problems with sig-
In contrast, mainstream deductive researchers are
nificant implications, unknown solutions, and
constrained because they frequently cannot obtain
intertwined and evolving technical and social in-
sufficient quantitative data to run statistical ana-
teractions. Inductive methods are particularly able to
lyses of processes, particularly when their unit of
address these substantial problems. As we describe
next, inductive methods can help examine and analysis is higher than individuals. Instead, they
contribute to solving grand challenges by generating link more easily measured antecedent and outcome
novel ideas, revealing effective processes, coping variables, but end up overlooking the intervening
with complexity such as configurations, emergence, processes. Yet process theory not only may account
and equifinality, unpacking subtle constructs, and for substantial variation in desired outcomes but
exploiting extreme cases. also provides insightful explanation about how or-
ganizations get work done, groups function, and
individuals behave.
Novel Ideas Innovation processes are especially relevant to
Creating novel ideas that can contribute to solving grand challenges because many of them, such as
and explaining grand challenges is well suited to Alzheimer’s disease, sustainable energy, and urban
inductive methods. A key is the combination of infrastructure, include significant technical prob-
openness and discipline within these methods. In lems. An example of the importance of innovation
contrast with deductive research, inductive research processes to grand challenges is Gittelman’s (2016)
usually begins with a research question but without work on the productivity paradox within drug dis-
predefined constructs and theoretical relationships. covery. She pointed to biotechnology as a promising
This lack of a priori theory may lead to novel ideas for technological revolution in medicine that failed
two reasons. First, the research is likely to explore to yield a wave of drug discoveries even as the
unusual settings and unexpected perspectives— demand for affordable, personalized medicine per-
precisely the situations in which novel ideas proba- sists. Gittelman crafted an historical case compari-
bly exist—rather than examine familiar situations son between competing innovation processes: newer
in which plausible hypotheses can be generated. “science-first” drug discovery as exemplified by
Dutton and Dukerich’s (1991) paper on identity, biotechnology versus older “clinically driven” drug
image, and homelessness, for example, both explored discovery shaped by doctor–patient interactions
a setting that was entirely novel and used the un- in hospitals. Based on her case evidence, she de-
expected lens of employees. Second, inductive re- veloped a provocative theoretical argument that
search is likely to uncover those novel ideas because it the “science-first” innovation process favored by
is unconstrained by prior hypotheses and the need for funding sources for more than 30 years may be less
quantitative data. effective for dealing with the complexity of human
Inductive research combines openness and disci- disease than the more holistic “clinically driven”
pline in other ways that privilege novel ideas. It relies innovation process that previously dominated.
on the discipline of data collection protocols and Since grand challenges are complex, they often
sample designs, but these may change as new in- require collaboration across organizations to achieve
sights and opportunities emerge. Furthermore, it re- significant breakthroughs. Here again, inductive
lies on an analytic process, grounded theory building, methods provide insight. Davis and Eisenhardt
that is open to novel ideas yet disciplined by data. (2011) examined R&D collaborations between
Moreover, this discipline is central to the creativity global technology firms. These giants have the
and surprise that is so often associated with inductive scale to address grand challenges, such as bridg-
methods. Just as the discipline of mathematics creates ing the digital divide in developing nations, but
surprise in formal models, the discipline of data en- often lack all capabilities. By studying multiple
ables inductive researchers to generate ideas that they cases of collaborative R&D, the authors exploited
could not have imagined. the advantages of inductive methods. They used
1116 Academy of Management Journal August

theoretical sampling to account for well-known and counter-actions of both internal resistors and
antecedent conditions such as prior experience, reformers. Her theory goes beyond simply having the
and so sharpen the spotlight on process. They right cultural and political resources. Instead, actors
used a rich mix of longitudinal data, and grounded exist in a complex and dynamic system of mobili-
theory building at multiple levels of analysis. zation and counter-mobilization. Reformers who
They uncovered three processes—two led to fail- ally across status and identity lines can counteract
ure and a third to success. Typical of inductive resistors and succeed. In contrast, reformers who do
research is a surprise discovery—that is, the “rotating not bridge status and identity gaps are vulnerable to
leadership” process for successful collaborative in- division of their coalition by resistors and may fail.
novation, a useful insight for grand challenges that Overall, inductive methods are particularly useful
require multi-organization collaborations. for generating novel theory with rich insights about
Ethnography complements other inductive ap- processes.
proaches. Seidel and O’Mahony (2014), as an illus-
tration, used ethnographic observation in addition to
Configurations, Emergence, and Equifinality
interview and archival data to explore the processes
by which teams create revolutionary products. Their Deductive studies often rely on regression-based
focus was on unconventional products, entirely new econometrics that assumes roughly linear relation-
to society—namely, the type of product that is most ships and separable contributions of independent
relevant to grand challenges. For example, one variables to explained outcome variance (Fiss, 2007).
product was a revolutionary solution to speed the But grand challenges are complex with often tangled
healing of joint injuries. Using ethnographic obser- relationships among variables and multiple evolu-
vation, they were sharply attuned to linguistic rep- tionary paths to outcomes. Coherent configurations
resentations, artifacts, rituals, and other subtle and of intertwined practices may emerge and equifinal
non-verbal representations that other researchers ways to address grand challenges may exist. Timing
might miss. These authors unpacked the innovation and small differences may lead to radical outcomes.
process to reveal how some teams are able to achieve Inductive methods are particularly able to describe
coherent designs through everyday work practices and explain this inherent “messiness.”
that coordinate a repertoire of linguistic and mate- An example of the messiness of grand challenges
rial representations while others are not. and the relevance of configurations is a comparative
Implementation processes are also particularly case study of two Bolivian microfinance ventures
relevant to grand challenges because many of them, by Battilana and Dorado (2010). These ventures
such as inner-city education and sustainable fisher- attempted to alleviate poverty by helping the poor
ies, involve significant social issues that require po- to engage in commerce through small loans. These
litical action. Implementing medical reforms has loans were then supposed to generate sufficient
been an unusually fertile ground for study. For exam- profit to make these ventures self-sustaining. Using
ple, Heinze and Weber (2016) examined the imple- multi-case theory building with observations and
mentation of “integrative medicine”—specifically, interviews, the authors tracked each venture from
the blend of Western medicine with holistic and founding using a comparative racing design, and
Eastern practices. Integrative medicine is relevant developed a detailed understanding of their evolu-
to grand challenges because it often achieves su- tion. From these data, the authors identified how
perior patient outcomes at lower cost than Western each venture evolved into a distinctive configura-
medicine alone. Relying primarily on interviews in tion of reinforcing practices for hiring, training, in-
a health-care organization, the authors inducted centives, and promotion. Counterintuitively, one
a process theory of opportunistic political actions configuration (termed “apprenticeship”) was much
by low-status actors to overcome resistance and more successful than the other (termed “inte-
achieve implementation. Consistent with theoreti- gration”), despite the former’s being slower to de-
cal sampling, they then introduced a second orga- velop. In this study, inductive methods were
nization that added support for their theory. essential for identifying these configurations, their
In contrast, Kellogg (2012) used polar theoretical evolutionary paths, and their success in alleviating
sampling in her matched-case study of reform in two poverty.
hospitals– one successful and the other not. She The equifinality of solutions to grand challenges is
combined ethnographic observation and interviews central to the Pache and Santos (2013) multi-case
to generate a process model of the everyday actions study of French work-integration social enterprises.
2016 Eisenhardt, Graebner, and Sonenshein 1117

These organizations assist the long-term jobless to using other sources (e.g., Schabram & Maitlis, 2016;
become employed, and combine welfare and com- Kreiner, Hollensbe, Sheep, Smith, & Kataria, 2015).
mercial logics. Using a matched case design and Instead, precise identification and measurement
multiple data types, the authors examined how may require contextual understanding and enough
organizational members combined practices pre- time to establish rapport with informants (Rogers,
scribed by the two logics, such as legal status and Toubiana, & DeCelles, 2016).
ownership. They observed that those organizations Hard-to-measure concepts are relevant to grand
that mixed mostly “intact practices” from each logic challenges because they often indicate how people
(an approach termed “selective coupling”), survived understand their situations, and thereby shape their
and prospered relative to peers. Interestingly, the actions. For instance, Sonenshein, DeCelles, and
authors also observed equifinality—that is, selective Dutton (2014) examined the interplay between how
coupling occurred in each organization, but the employees trying to advance issues around the
specific combination of practices was unique to each natural environment interpreted challenges about
organization, driven in part by the organization’s addressing those issues with evaluations of their
origin. Our point is that inductive methods revealed abilities and attributes to address them. Using in-
equifinal approaches to addressing chronic jobless- terviews with climate change supporters, they de-
ness, an insight that would be difficult to observe veloped a theory of self-work that portrayed supporters
without such methods. as actively interpreting challenges to their advocacy
Emergence triggered by small sources can lead to of climate change, and thus shaping their ongoing
substantial change in complex situations such as self-evaluation both positively (self-assets) and neg-
grand challenges. As an example, Kaplan, Milde, atively (self-doubts). The authors used their deep
and Cowan (2016) examined the emergence of contextual knowledge learned from their first study
interdisciplinary research in nanotechnology, a sci- to complement an observational study that mea-
entific arena with many potential uses in grand sured the outcomes of this self-work. Even though
challenges. Using an inductive approach with qual- they used quantitative analysis in this second study,
itative and quantitative data, the authors unexpect- they continued to adopt an inductive approach, such
edly found that students interacting together while as by avoiding hypotheses and allowing new, un-
using state-of-the-art lab instruments triggered the expected insights to emerge.
bridging of the cognitive and political divides Hard-to-measure concepts such as leader identity
among faculty in biology, chemistry, and engineer- are especially likely to shape organizational re-
ing. Similarly, Plowman, Baker, Beck, Kulkarni, sponses to grand challenges. An illustration is the
Solansky, and Travis (2007) explored an emergent multi-case study by Powell and Baker (2014) of how
process that began with a decision by church mem- business-owner founders in the U.S. textile industry
bers to feed breakfast to the homeless. Using in- coped with the devastating effects of global trade.
ductive methods and drawing on complexity theory, The authors engaged in rich, longitudinal data col-
the authors described how a small action launched lection allowing them to uncover differences in
non-linear dynamics that produced unexpectedly founder identity. In turn, these differences drove
radical change. Overall, grand challenges are highly distinctions in how the founders interpreted the
complex with solutions that may involve configu- adversity of global trade, created narratives, and
rations of variables, uncertain timing, and disparate engaged in strategic responses that significantly af-
pathways to outcomes. An advantage of inductive fected both jobs and survival. Consistent with their
methods is their ability to cope with such complexity identities, some founders saw adversity as an op-
as it shifts over time. portunity and transformed their firms, while others
saw it as challenge and redoubled their current ef-
forts. In contrast, still others perceived threat, cut
Hard-to-Measure Constructs
jobs, and exited. Our point is that inductive methods
Inductive methods are particularly useful for ex- enabled these authors to discern nuances in leader
ploring constructs that are difficult to identify or identity that can usefully complement large-scale
measure on a scale suitable for deductive research deductive work on global trade.
(Edmondson & McManus, 2007). Concepts such as Paradox is of particular interest in grand chal-
identity, image, paradox, and perception present lenges like clean air and sustainable agriculture that
measurement difficulties because they are rarely involve competing tensions such as local versus
available in archival sources and difficult to access global and social welfare versus commercial. Yet it is
1118 Academy of Management Journal August

neither obvious how to sustain paradox nor simple to absent from a “typical” case. In other words, their
measure it. Smith (2014) tackled paradox by exam- “extremeness” makes their insights more trans-
ining how business units within a global Fortune parent (Eisenhardt, 1989b). In addition, extreme
500 firm balance exploration versus exploitation. cases attract media coverage, which enriches the
Relying on almost 100 interviews, observations of data from which grounded theory can emerge. The
strategy sessions, and archival documents, she de- massive oil spill in the Gulf of Mexico afforded
veloped an emergent theory of dynamic decision Petriglieri (2015) an extreme case through which to
making, arguing that paradox is best managed when examine BP’s response to an environmental disaster,
decision making is “consistently inconsistent”—that and consider the effects of the disaster on employees.
is, shifting between the synergies of competing ten- By studying an extreme case, she had significant
sions versus their independence. The implication for media and outside informant data available, buy-in
grand challenges is the potential for using deliberate from BP that enabled extraordinary access to em-
inconsistency to cope with inevitable tensions. In ployees, and the advantage of the vivid events of the
sum, inductive methods enable identification and disaster itself and post-disaster response that fo-
measurement of difficult-to-measure constructs, cused the attention and actions of informants. These
particularly those involving perceptions of situa- advantages facilitated uncovering theoretical mech-
tions and self that are likely to influence how in- anisms around action, attachment, and commitment.
dividuals and organizations act in the context of By contrast, studying a less dramatic environmental
grand challenges. breach would likely have made generating insights
more difficult because of less data and a more mud-
dled process obscured by other ongoing issues and
Extreme Cases
competing demands for employees’ attention.
Extreme cases offer opportunities to examine sin- Despite being clearly non-representative, extreme
gle signature situations in rich depth. Yet, by their cases of unique counterfactuals (i.e., non-occurrences)
very uniqueness, extreme cases are often inaccessible can also facilitate the novel insights that grand
to traditional deductive approaches. Their sample challenges require. Siggelkow (2007) described how
size is, by definition, both small and unrepresentative. studying Phineas Gage, a man with a destroyed
However, as Siggelkow (2007) humorously noted, it frontal lobe, enabled brain scientists to develop
is hard to argue that studying a “talking pig”—an breakthrough understanding of brain functioning.
extreme case—is not valuable. Similarly, studying unique counterfactuals can help
Extreme cases are particularly relevant to grand address grand challenges. An example is Ozcan and
challenges because studying these cases can create Santos’s (2014) study of the failure of the mobile
broad awareness of the focal challenge. Further, payments market to emerge despite strong consumer
these cases often align with studying the long time demand, sufficient technical capability, and sub-
frames that are especially relevant for open-ended stantial promise for alleviating poverty through
grand challenges such as curing cancer (Langley, micro-commerce in developing countries. By look-
Smallman, Tsoukas, & Van de Ven, 2013). As an ex- ing at this counterfactual case of failed market
ample, Schüssler, Rüling, and Wittenben’s (2014: emergence on a global scale, the authors uncovered
142) study on United Nations’ climate change con- fresh perspectives on the dynamics of ecosystems
ferences observed that: “The field of climate policy is and international cooperation that would be difficult
an extreme case of a transnational field.” This field to see otherwise. Further and consistent with in-
requires global mobilization and potentially affects ductive methods, the authors developed sub-cases of
all citizens of the planet. It is, they argued, uniquely the national successes in Singapore and Japan to
broad, deep, and important. By studying this ex- contrast with global failure. Together with these sub-
treme case covering more than ten years using tem- cases, the main case deepened theoretical under-
poral phases, the authors developed an emergent standing of how global collaborations that address
theory. This theory clarified the effects of growing grand challenges such as global fair trade and the
field complexity and issue multiplication on these Syrian refugee crisis emerge, and when instead
field-configuring events while attracting attention to national solutions are likely.
the increasing ineffectiveness of these conferences. Overall, our argument is that inductive methods,
Extreme cases are also germane to grand chal- with their deep engagement over time with varied
lenges because they make it easier to generate in- data, theoretical sampling, and grounded theory
sights that would otherwise be obscure or even building, are particularly useful for addressing grand
2016 Eisenhardt, Graebner, and Sonenshein 1119

challenges. They facilitate creating the novel ideas Lazaric, 2016) often forgoes using a data structure
that grand challenges demand, are particularly able because such an approach makes it harder for re-
to reveal effective processes relevant for grand searchers to observe patterns of interdependent
challenges, cope with the “messiness” of their com- actions.
plexity, unpack hard-to-measure constructs, and Another illustration of writing format rigor mortis
gain insights from extreme cases. More deeply, they is requiring a “data and themes” table that aggregates
enable broad research questions that probe un- examples of the data supporting each theme or con-
conventional perspectives, unexplored settings, and struct into one table. This table is helpful for some
highly significant phenomena. studies because it helps lend credibility to a re-
searcher’s interpretations. Yet, other studies, espe-
cially those that include quantitative or longitudinal
AVOIDING RIGOR MORTIS, EMBRACING
data or multiple case design where the replication
RIGOR (AND QUALITY)
logic across cases needs to be clear, might instead
Addressing grand challenges requires thinking benefit from “construct tables” that summarize the
“big” and thinking “new.” Yet, sometimes the pub- evidence for a given theme or construct for each case.
lication process forces authors to think small and As an illustration, Battilana and Dorado (2010), who
stay wedded to old ideas—just the opposite of what examined two microfinance ventures attempting to
grand challenges need. alleviate poverty in Bolivia, used construct tables
that included quantitative data (e.g., number of em-
ployees, average loan size) over time that grounded
Avoiding Rigor Mortis
a key construct, “operational evolution,” for each
Inductive research on grand challenges is venture.
more likely to flourish with multiple approaches, A second demonstration of rigor mortis is insisting
something that is difficult when authors must follow authors follow a common analysis recipe. An illus-
specific templates. A good example is requiring au- tration is requiring grounded theory building to fit
thors to follow a particular writing format which a particular set of rules. This confuses the core tenets
Pratt (2009) cautions against. An illustration is of grounded theory that matter with the rituals and
mandating a data structure figure. While this device artifacts that do not. As Walsh and colleagues (2015)
may make sense for some studies, it is a force-fit for noted, grounded theory has been too narrowly
others, as its authors note (Gioia et al., 2013). In fact, claimed by some proponents. Instead, they argue (as
given that a “data structure” displays names such as we also do) that the pillars of grounded theory such
for categories or concepts and themes or constructs, as the emergence of theory from data, theoretical
but often lacks actual data, its usefulness seems sampling, and constant comparison are necessary,
modest. but otherwise the researcher has wide latitude to use
Furthermore, some inductive work, such as nar- techniques best suited to the focal research question.
rative analysis, follows entirely different standards In other words, grounded theory building is a “big
for analyzing data that do not fit the data structure tent” analytic approach to exploration that accom-
figure approach (Vaara, Sonenshein, & Boje, 2016). modates many philosophical points of view (Walsh
Analyzing narratives often involves a more holistic et al., 2015).
assessment of the data, focusing on its temporal se- A third example of rigor mortis is requiring authors
quencing and plot. Identifying these elements of to give a detailed accounting of the “twists and turns”
a narrative becomes difficult if the researcher is too of the research process. On the one hand, trans-
focused on coding smaller portions of text, and not parency about the significant features of the research
broader patterns of meaning. For example, Gabriel, process is essential (Bansal & Corley, 2012). For ex-
Gray, and Goregaokar (2010) examined the narra- ample, it is critical that theoretical sampling criteria
tives of unemployed managers and professionals in are clear and justified. As an illustration, Petriglieri
their fifties during the Great Recession. Instead of (2015) compellingly argued why the “extreme case”
a fine-grained coding of the data, they focused on of BP was appropriate for her research question. She
broader patterns of meanings such as tone, emotions, included the relevance of BP to her research ques-
and turning points. This type of analysis would be tion on threat to core identity, and her extraordinary
difficult to undertake when wedded to the orthodoxy access to an unusually broad range of executives
of a data structure figure. Similarly, research on who were likely to have strong and stable identifi-
routine dynamics (Feldman, Pentland, D’Adderio, & cation to BP’s commitment to responsible drilling
1120 Academy of Management Journal August

prior to the spill. It is also important to explain the First, and as with all strong theory, is the emergent
data collection process fully, including choice of theory internally coherent and parsimonious? This
informants, interview protocols, and major changes means that there must be more than vivid stories and
in research direction. For example, Sonenshein (2010) diagrams. Rather, regardless of the paper’s organi-
succinctly explained how his research evolved from zation (which is critically influenced by research
his initial interest in employees’ meaning making design), strong theory requires well-defined con-
of change to a broader focus on managers and em- cepts, relationships between constructs, and un-
ployees, providing the reader with an important derlying logical arguments that support these
overview of the evolution of the paper. Although his relationships. A terrific example is the study of
article did not document every twist and turn the “integrative medicine” by Heinze and Weber (2016)
analysis took, it provided the reader with enough in which integrative medicine addressed grand
details to understand how he ended up studying what challenges in health by offering the possibility
he studied. of better patient outcomes at lower cost. In de-
On the other hand, there can be too much trans- scribing their process theory of political action,
parency, especially when journal space is precious. the authors carefully defined their emergent con-
Analysis details require particular care because most structs (e.g., leveraging status), and indicated how
authors have false starts, and travel a messy, epi- they were assessed (e.g., multiple examples). Fur-
sodic, and non-linear path to creative insight that is ther, they provided the logical arguments underlying
hard to describe or even remember. Insights can ap- the relationships between constructs (e.g., several
pear suddenly or develop incrementally (Klag & arguments as to why leveraging status leads to po-
Langley, 2013). Forcing authors to describe five or litical success for low-status actors). Although not
six detailed steps in what one colleague called “ad essential, they also included testable propositions
nauseam” details and another “Kabuki theater” de- and counterfactual evidence.
ceptively projects an artificially linear process that Addressing alternative explanations and bound-
does a disservice to the inductive craft. Further, ary conditions is also essential for strong theory. As
readers lose track of the critical methods features an illustration, Pache and Santos (2013) addressed
when there is extraneous detail, and may become alternative explanations to their emergent theory
distracted from the theory that is the central concern regarding “selective coupling” within social enter-
of journals like AMJ. prises addressing chronic unemployment. The au-
The key is balancing essential information with thors considered alternative explanations such as
parsimonious use of journal space and reader time. A founding period and organizational size. They also
useful heuristic is whether the detail would change discussed the situations (boundary conditions) to
the interpretation of the data or suggest (or eliminate) which their emergent theory was likely to be theo-
alternative explanations. Graebner (2009), for ex- retically generalizable, such as other settings facing
ample, described that her study was not initially fo- institutional competition.
cused on trust, and informants were not explicitly Furthermore, the emergent theory should be as
asked whether they trusted their partners. These parsimonious (simple) as possible yet still remain
details were significant because of the fact that in- true to the core insights. An advantage of inductive
formants spontaneously spoke about trust, suggest- methods is the ability to incorporate fine-grained
ing that trustworthiness was an important factor in data. Yet, researchers must also separate essential
their decisions, rather than simply a response to an ideas from less important ones and conceptualize at
interviewer’s prompt. Yet she left out other details, a useful abstraction level. Complicated “spaghetti
such as preliminary findings that could not be rep- and meatball” figures that include many “boxes and
licated across all cases, constructs that turned out to arrows” may fail this test.
be unimportant, or theoretical framings that were Second, are the constructs or themes convincingly
ultimately abandoned. grounded in compelling data? This means that au-
thors should reveal their data in formats that help the
reader understand the chain of evidence (e.g., are
Evaluating Rigor (and Quality)
informants’ interpretations faithfully reported?) and
Although effective writing and transparency tie them to the grounding of the emergent theory.
are necessary, the rigor and quality of induc- “Construct tables” summarizing the evidence sup-
tive papers rest on three fundamental criteria, as porting the focal construct by each case and over
follows. time can be helpful for some studies, while “data and
2016 Eisenhardt, Graebner, and Sonenshein 1121

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Seidel, V. P., & O’Mahony, S. 2014. Managing the reper- Whyte, W. F. 1981. Street corner society: The social
toire: Stories, metaphors, prototypes, and concept co- structure of an Italian slum (3rd ed.). Chicago, IL:
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Smith, W. K. 2014. Dynamic decision making: A model of Kathleen M. Eisenhardt is the S.W. Ascherman MD pro-
senior leaders managing strategic paradoxes. Academy fessor at Stanford University, and co-director of the Stan-
of Management Journal, 57: 1592–1623. ford Technology Ventures Program. Her research focuses
on strategy and organizations, especially in technology-
Sonenshein, S. 2010. We’re changing—or are we? Untan- based firms and high-velocity environments. She often
gling the role of progressive, regressive, and stability uses theory-building methods, including in her current
narratives during strategic change implementation. work on strategy in ecosystems, strategy as simple rules,
Academy of Management Journal, 53: 477–512. and the search for viable business models. She is a fellow of
Sonenshein, S., DeCelles, K. A., & Dutton, J. E. 2014. It’s not the Academy of Management and Strategic Management
easy being green: The role of self-evaluations in Society. Her PhD is from Stanford University.
explaining support of environmental issues. Academy Melissa E. Graebner is associate professor of management
of Management Journal, 57: 7–37. at the McCombs School of Business at the University of
Suddaby, R. 2006. From the editors: What grounded the- Texas. Her research interests include strategy in entre-
ory is not. Academy of Management Journal, 49: preneurial firms, mergers and acquisitions, and inter-
633–642. organizational trust. She is a recipient of the AMJ “Best
Paper” award for her 2009 article, “Caveat venditor: Trust
Toubiana, M., & Zietsma, C. 2016. The message on the
asymmetries in acquisitions of entrepreneurial firms.” She
wall? Emotions, social media, and the dynamics of is also an associate editor for Strategic Entrepreneurship
institutional complexity. Academy of Management Journal.
Journal. Published online ahead of print. doi: 10.5465/
amj.2014.0208. Scott Sonenshein is the Henry Gardiner Symonds pro-
fessor of management at the Jones Graduate School of
Vaara, E., Sonenshein, S., & Boje, D. 2016. Narrative
Business at Rice University, and an associate editor at AMJ.
as sources of stability and change in organiza- He received his PhD in management and organizations
tions: Approaches and directions for future re- from the University of Michigan. His research employs
search. The Academy of Management Annals, 10: field methodologies (primarily involving qualitative data)
495–560. to explain the resourceful actions of employees in the
Van Maanen, J. 1988. Tales of the field: On writing eth- context of organizational and social/ethical change. His
forthcoming book, Stretch: Unlock the Power of Less—and
nography. Chicago, IL: University of Chicago Press.
Achieve More than you Ever Imagined, is a counterintui-
Walsh, I., Holton, J. A., Bailyn, L., Fernandez, W., Levina, tive, evidence-based guide to success and well-being by
N., & Glaser, B. 2015. Rejoinder: Moving the manage- doing more with less.
ment field forward. Organizational Research Methods,
18: 620–628.
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