Professional Documents
Culture Documents
Access Laurel screens in Application Processing System (APS) at the URL mentioned below:
https://retailloans.yesbank.in/finnsso/gateway/SSOGateway?requestID=7000003
Login in APS
Select the Branch from the dropdown list by typing atleast 3 characters.
Product Selection in APS
1 – Update Customer Type Customer and Sub-Type whose details are being updated in system.
Here we are updating Applicants details with Sub-Type of an Individual.
3 – Select the Gender and Relationship option from the Drop Down List. For Customer Type as “Applicant”, select “Relation with
Applicant” option as “Self”. For Customer Type as “Co-Applicant” or other options, select “Relationship with Applicant” appropriately.
Update Mobile Number 1 of the Applicant that will be considered as Primary Mobile Number of the Applicant.
Data Entry in Laurel Screen
4 – Select “Customer
Segment” option as
appropriate from the
Drop Down List.
5 – “Citizenship” will
be updated as
5
6 “Indian” by default.
4
6 – Update Customers
Email id in Personal
Email or
Work/Business Email
fields. Select the “For
Commn.” option for
the Email id that the
customer wishes to
opt as
Communication id.
Data Entry in Laurel Screen
7 – Update Employer/Business Name by mentioning first 3 characters of the Employer/Business Name and then
selecting the option from the Dropdown list. In case the Employer/Business Name does not feature in the Drop down
list, then update the Employer/Business Name as mentioned on the Application Form and Proceed.
Data Entry in Laurel Screen – Address Details Updation
Kindly find the Address details field updated with all details. Once all the details are updated, click on “Save” option to
save this address as Residence address.
Data Entry in Laurel Screen – Address Details Updation
8 – Once the address is Saved, it will appear as mentioned in the highlighted block.
Both these icons refer to “Edit” and “Delete” of the respective Address.
Data Entry in Laurel Screen – Edit and Delete option in Address Details
Edit option Delete option
• Once the Edit option is selected, the address details will populate in the address fields that will enable the user to
edit the address details. Once the modification is completed, user to click on “Update” option.
• On selecting the Delete option, the address gets deleted from the records.
Data Entry in Laurel Screen – Address Details Updation
• Once all addresses of the users are updated in system, they will be listed in the above manner.
• The Red envelope icon on the residence address in the above screenshot denotes address is selected as mailing
address.
Data Entry in Laurel Screen – Identification Details Updation
Update Customer Identification details as mentioned in this section and click on “Add Customer” option
Data Entry in Laurel Screen – Identification Details Updation
Once updated, APS id will be generated that will be displayed on top of the page.
Applicant name will be featured in this manner confirming successful updation of details.
Here the Edit option will enable the user to edit details for this Applicant.
Document upload in Laurel Screen
• The screen that opens allows user to select the Document from system database and upload it in Laurel system here.
• Here user will be able to view “Document Category” enabling user to select the category in which the document will be
uploaded. For eg., user will select “KYC Document” as Document Category where PAN or Address proof is being
uploaded in system.
Document upload in Laurel Screen
• Once the Document Category is selected, then user to select Document and Document Owner name.
• If user is uploading Applicants documents, then select Document owner as Applicant and if user is
uploading Co-applicants documents, then select Document Owner as Co-Applicant and so on.
• Then Select on “Choose Files” to browse and select the document. Once the document is selected, click on
“Add” option and proceed.
• Once all relevant documents are uploaded for the specific Document Category, click on “Save” option.
• Repeat this for all other Document Categories for uploading relevant documents of the customer.
Document upload in Laurel Screen
• Uploaded Documents can be viewed by the user as shown in the above screenshot.
• Once all documents are uploaded, user can close the window and proceed.
My View option to view FTNR cases
This option
will
download
the FTNR
cases in
Excel.
Count of
cases marked
as FTNR
• My View option provides user to view cases marked as FTNR by Underwriting team.
• User can click on the APS ids and confirm reason for marking the case as FTNR.
• User can rectify these cases as well by adding or modifying the documents uploaded.
Rectification of FTNR cases
9 – User can click the Document number to upload the revised document in Laurel.
Rectification of FTNR cases
User can access cases logged in by them from the option “Breakfast MIS” from “MIS” menu option.
Breakfast MIS
To get details of cases logged in, click on Download MIS option and receive the data in an Excel.
THE END