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www.adapt-me.com
 COMPANY PROFILE
“Adapt to excel and contribute”
- Team Adapt
 COMPANY PROFILE
“Adapt to excel and contribute”
- Team Adapt
COMPANY
OVERVIEW
ABOUT US THE TEAM
Adapt Middle East is an established UAE based The foundation of our Systems Integration
Systems Integration (SI) company based in organization - our technology experience, our
Dubai with its inception in 2005. Our services passion for excellence and our relationships
include design and implementation of ICT with clients and alliance partners - is our
(Information & Communication Technology), people. The founders and management
ELV (Extra Low Voltage), CXM (Customer team comprise of individuals with collective
Experience Management) and Business experience of over 60 years in the ICT, ELV
Continuity Solutions projects. We are a team and software applications industry spanning
of highly motivated and deeply skilled SI diverse verticals such as finance, healthcare, THE STRATEGY
professionals that shares a commitment education, corporate and government
We are proud of our ability to architect and Our strategic plans for the future include
to high performance. We address both SME sectors. A well-structured team of trained
deliver high-quality services and solutions to providing managed services and customized
and Enterprise segments of the market and and certified sales, pre-sales, post-sales and
our clients thus ensuring customer retention. software solutions to our esteemed clients
engage very actively with end-users, project project engineers form the core business
Our Quality Management System integrates in the industries that we are associated with.
consultants, MEP contractors and sub- operations unit ably supported by finance and
process, people and technology through We believe in building solutions that are
contractors throughout the GCC. logistics departments.
established frameworks and practices efficient, effective and which contribute to
including ISO 9001:2008. Being a pure-play Our design consultants help customers as well long term strategic growth. We aim to extend
systems integrator, we deliver the best of as project consultants build the requirements this philosophy in all our partnerships with
breed solutions to customers with our vendor from a technically feasible and commercially our customers.
agnostic approach. viable perspective. Our certified processes and
service experience are reflected in the success
we have achieved in executing projects.
COMPANY
OVERVIEW
ABOUT US THE TEAM
Adapt Middle East is an established UAE based The foundation of our Systems Integration
Systems Integration (SI) company based in organization - our technology experience, our
Dubai with its inception in 2005. Our services passion for excellence and our relationships
include design and implementation of ICT with clients and alliance partners - is our
(Information & Communication Technology), people. The founders and management
ELV (Extra Low Voltage), CXM (Customer team comprise of individuals with collective
Experience Management) and Business experience of over 60 years in the ICT, ELV
Continuity Solutions projects. We are a team and software applications industry spanning
of highly motivated and deeply skilled SI diverse verticals such as finance, healthcare, THE STRATEGY
professionals that shares a commitment education, corporate and government
We are proud of our ability to architect and Our strategic plans for the future include
to high performance. We address both SME sectors. A well-structured team of trained
deliver high-quality services and solutions to providing managed services and customized
and Enterprise segments of the market and and certified sales, pre-sales, post-sales and
our clients thus ensuring customer retention. software solutions to our esteemed clients
engage very actively with end-users, project project engineers form the core business
Our Quality Management System integrates in the industries that we are associated with.
consultants, MEP contractors and sub- operations unit ably supported by finance and
process, people and technology through We believe in building solutions that are
contractors throughout the GCC. logistics departments.
established frameworks and practices efficient, effective and which contribute to
including ISO 9001:2008. Being a pure-play Our design consultants help customers as well long term strategic growth. We aim to extend
systems integrator, we deliver the best of as project consultants build the requirements this philosophy in all our partnerships with
breed solutions to customers with our vendor from a technically feasible and commercially our customers.
agnostic approach. viable perspective. Our certified processes and
service experience are reflected in the success
we have achieved in executing projects.
VISION
To be the technology partner of choice for
progressive customers by collaboratively
transforming technology into business
advantage and by redefining their customer’s
experience.

MISSION
To enable our customers achieve their

CORE
business objectives and a quicker ROI by
providing enterprise level systems integration
incorporating innovative Business Solutions
and Professional Services utilizing industry
best practices.
VALUES
EXCELLENCE Passionate
Professionalism
Competitive Edge

FAIRNESS Ethical
Transparent

GROWTH Building Credibility

Efficiency in management

FUN Enjoy with Team and Eco System

Teamwork

DIGNITY Respect People

Respect Cultures

ACCOUNTABILITY To Stakeholders
To Commitments

CONTRIBUTION Contribute to welfare of the society

VISION
To be the technology partner of choice for
progressive customers by collaboratively
transforming technology into business
advantage and by redefining their customer’s
experience.

MISSION
To enable our customers achieve their

CORE
business objectives and a quicker ROI by
providing enterprise level systems integration
incorporating innovative Business Solutions
and Professional Services utilizing industry
best practices.
VALUES
EXCELLENCE Passionate
Professionalism
Competitive Edge

FAIRNESS Ethical
Transparent

GROWTH Building Credibility

Efficiency in management

FUN Enjoy with Team and Eco System

Teamwork

DIGNITY Respect People

Respect Cultures

ACCOUNTABILITY To Stakeholders
To Commitments

CONTRIBUTION Contribute to welfare of the society

PRODUCT
PORTFOLIO
SYSTEMS INTEGRATION
SERVICES
Changing business environments and complex
technologies are among the main challenges
organizations face on their path to growth.
Understanding the complexities of the IT
environment, Adapt extends its expertise and
services in systems integration to ensure that
the technology is in line with the client’s business
objectives.
Our integration services include consultancy,
system integration and project management of IT
services that provide the following solutions and
services:
• Customer Experience Management (CXM)
Systems
• Information and Communications Technology
(ICT) Systems
• Extra Low Voltage (ELV) Systems
• Certification Services
CUSTOMER EXPERIENCE
MANAGEMENT (CXM)
Companies are focusing on the importance of ‘the
experience’. Customer experience management
is a strategy that focuses the operations and
processes of a business around the needs of the
individual customer. In line with this trend, we
engage with our clients in strengthening brand
preference through differentiated solutions such
as the following:
• Customer Flow Management Systems
• Customer Feedback Solutions
• Customer/Footfall Counting Solutions
• Digital Signage Solutions
• Self Service Kiosks
INFORMATION AND ii. Business Continuity Solutions
Organisations are increasingly implementing
COMMUNICATIONS software-defined architectures to achieve
continued flexibility and control. We have
TECHNOLOGY (ICT) SYSTEMS teamed with industry-leading global software
There is a clear trend towards optimising companies to provide the discerning customer
infrastructure and enhancing efficiency among with applications specifically tailored to meet their
SMEs and large enterprises. Continuous training business needs. These include (but not limited to)
and certification of our resources by industry the following domains.
leaders in the ICT domain enables successful • Mobile platform applications
collaboration with our customers to provide
• Cloud platform applications
end-to-end IP solutions built around Data and
Voice networks. Our engagement includes • Big Data solutions
implementing the following solutions. • Social Media solutions
• Cutting edge applications for Retail and Supply
i. Converged Networks Infrastructure Solutions Chain Management
• Structured Cabling
• Voice & Data Networks
• Mobility
• Voice Recording System
• IP Network Management
• IP Network Security
• Unified Communication
• Contact Center Infrastructure
• Interactive Voice Response
• Collaboration
• Data Centers, Servers & Storage
• Uninterruptible Power Supplies (UPS)
PRODUCT
PORTFOLIO
SYSTEMS INTEGRATION
SERVICES
Changing business environments and complex
technologies are among the main challenges
organizations face on their path to growth.
Understanding the complexities of the IT
environment, Adapt extends its expertise and
services in systems integration to ensure that
the technology is in line with the client’s business
objectives.
Our integration services include consultancy,
system integration and project management of IT
services that provide the following solutions and
services:
• Customer Experience Management (CXM)
Systems
• Information and Communications Technology
(ICT) Systems
• Extra Low Voltage (ELV) Systems
• Certification Services
CUSTOMER EXPERIENCE
MANAGEMENT (CXM)
Companies are focusing on the importance of ‘the
experience’. Customer experience management
is a strategy that focuses the operations and
processes of a business around the needs of the
individual customer. In line with this trend, we
engage with our clients in strengthening brand
preference through differentiated solutions such
as the following:
• Customer Flow Management Systems
• Customer Feedback Solutions
• Customer/Footfall Counting Solutions
• Digital Signage Solutions
• Self Service Kiosks
INFORMATION AND ii. Business Continuity Solutions
Organisations are increasingly implementing
COMMUNICATIONS software-defined architectures to achieve
continued flexibility and control. We have
TECHNOLOGY (ICT) SYSTEMS teamed with industry-leading global software
There is a clear trend towards optimising companies to provide the discerning customer
infrastructure and enhancing efficiency among with applications specifically tailored to meet their
SMEs and large enterprises. Continuous training business needs. These include (but not limited to)
and certification of our resources by industry the following domains.
leaders in the ICT domain enables successful • Mobile platform applications
collaboration with our customers to provide
• Cloud platform applications
end-to-end IP solutions built around Data and
Voice networks. Our engagement includes • Big Data solutions
implementing the following solutions. • Social Media solutions
• Cutting edge applications for Retail and Supply
i. Converged Networks Infrastructure Solutions Chain Management
• Structured Cabling
• Voice & Data Networks
• Mobility
• Voice Recording System
• IP Network Management
• IP Network Security
• Unified Communication
• Contact Center Infrastructure
• Interactive Voice Response
• Collaboration
• Data Centers, Servers & Storage
• Uninterruptible Power Supplies (UPS)
EXTRA LOW VOLTAGE (ELV)
SYSTEMS
Our team of consultants and experts provide
design, integration and implementation services
to our clients incorporating a wide range of digital
multimedia, audio visual and security systems.
Our expertise extends to implementing the
following solutions.
i. Multi-media (AV) systems
• Audio Conference system
• Meeting Room system
• Projection system
• Interactive Smart Board
• Videoconferencing system
• AV Control System
• Interpretation system
• Voting system
• Self Service Kiosk
• Digital Way Finder system
• Digital Signage
• Video Wall
• IPTV and VoD (Video on Demand)
• SMATV
• Hotel Guest Room Management system
• Public Address system
• Intelligent Lighting Control and Dimming system
• Background Music system
• High Level Architecture Model Solutions
• Simulation Models
ii. Perimeter Security systems
• CCTV
• Access Control and Alarm Monitoring System
• Biometrics Security System
• Intrusion Detection System
• Gate Control/Turnstile
• Parking Management Systems
• Enterprise ID Card Issuance System
• Building Management System
• Fire Alarm System
• Master Clock System
• Nurse Call System
CERTIFICATION SERVICES
It is becoming increasingly mandatory for
organisations to adopt quality management in
their internal processes and brand themselves
as being quality standards compliant. We provide
consultancy services to organizations aiming
to implement and achieve certification in the
following areas:
• Quality Management System – ISO 9001:2008
• Environmental Management System – ISO
14001:2004
• Occupational Health & Safety Advisory
Services – OHSAS 18001:2007
• Hazard Analysis Critical Control Point – HACCP
• Food Safety Management System – ISO
22000:2005
• Information Security Management System –
ISO 27001
EXTRA LOW VOLTAGE (ELV)
SYSTEMS
Our team of consultants and experts provide
design, integration and implementation services
to our clients incorporating a wide range of digital
multimedia, audio visual and security systems.
Our expertise extends to implementing the
following solutions.
i. Multi-media (AV) systems
• Audio Conference system
• Meeting Room system
• Projection system
• Interactive Smart Board
• Videoconferencing system
• AV Control System
• Interpretation system
• Voting system
• Self Service Kiosk
• Digital Way Finder system
• Digital Signage
• Video Wall
• IPTV and VoD (Video on Demand)
• SMATV
• Hotel Guest Room Management system
• Public Address system
• Intelligent Lighting Control and Dimming system
• Background Music system
• High Level Architecture Model Solutions
• Simulation Models
ii. Perimeter Security systems
• CCTV
• Access Control and Alarm Monitoring System
• Biometrics Security System
• Intrusion Detection System
• Gate Control/Turnstile
• Parking Management Systems
• Enterprise ID Card Issuance System
• Building Management System
• Fire Alarm System
• Master Clock System
• Nurse Call System
CERTIFICATION SERVICES
It is becoming increasingly mandatory for
organisations to adopt quality management in
their internal processes and brand themselves
as being quality standards compliant. We provide
consultancy services to organizations aiming
to implement and achieve certification in the
following areas:
• Quality Management System – ISO 9001:2008
• Environmental Management System – ISO
14001:2004
• Occupational Health & Safety Advisory
Services – OHSAS 18001:2007
• Hazard Analysis Critical Control Point – HACCP
• Food Safety Management System – ISO
22000:2005
• Information Security Management System –
ISO 27001
 PROJECT UNIFIED COMMUNICATIONS, VIDEO MANAGEMENT PROFESSIONAL
MANAGEMENT MULTIMEDIA CONTACT CENTRES, VIDEO ANALYTICS SERVICES
VOICE RECORDING, INTEGRATED
- Planning HOSPITALITY SECURITY - Certified
- Management INTERNET ACCESS AND Professionals
- Execution AND MANAGEMENT SAFETY
APPLICATIONS - Pre-Sales
- Delivery
Engineering

- Design Consultancy
IP COMMUNICATION WIRELESS LAN VIDEO SURVEILLANCE
- Qualified ACCESS CONTROL, - Network Installation
SERVERS & GATEWAYS
Resources INTRUSION ALARM,
FIRE ALARM, - Post Sales Support
PUBLIC ADDRESS,
AUDIO VISUAL - Remote
Management
- Adherence to Services
Specifications,
CONVERGED NETWORK INFRASTRUCTURE
Project Time and - Service Level
Cost Schedules Agreements (SLA’s)
Converged Core
Structured Distribution - Software Support +
Cabling & Access Upgrades
Switches

PROFESSIONAL SERVICES
AND PROJECT MANAGEMENT PROJECT
SCOPE
MANAGEMENT
Our strong technology focus and solutions centric philosophy has held us in PROJECT PROJECT
good stead in ensuring that we overcome the unique set of challenges that TIME COST
each project implementation presents. Most of these challenges require critical MANAGEMENT MANAGEMENT
decisions that far outlive the length of the project. To ensure total customer
satisfaction, we have integrated Total Quality Management in our engagement
with customers during the life cycle of a project.
PROJECT PROJECT PROJECT
We have a solid history of delivery and customer satisfaction by consistently HUMAN
INTEGRATION QUALITY
demonstrating our ability to implement effective solutions which have also RESOUCES
MANAGEMENT MANAGEMENT MANAGEMENT
helped us maintain long standing customer relationships. Our Professional
Services Division comprises of engineers who are trained and certified in all the
technologies that we provide and support. Strict adherence to industry best
practices and our SLA policies guarantee successful project implementation
PROJECT PROJECT
and excellent post-sales support to our customers. RISK COMMUNICATION
MANAGEMENT MANAGEMENT
PROJECT
PROCUREMENT
MANAGEMENT
 PROJECT UNIFIED COMMUNICATIONS, VIDEO MANAGEMENT PROFESSIONAL
MANAGEMENT MULTIMEDIA CONTACT CENTRES, VIDEO ANALYTICS SERVICES
VOICE RECORDING, INTEGRATED
- Planning HOSPITALITY SECURITY - Certified
- Management INTERNET ACCESS AND Professionals
- Execution AND MANAGEMENT SAFETY
APPLICATIONS - Pre-Sales
- Delivery
Engineering

- Design Consultancy
IP COMMUNICATION WIRELESS LAN VIDEO SURVEILLANCE
- Qualified ACCESS CONTROL, - Network Installation
SERVERS & GATEWAYS
Resources INTRUSION ALARM,
FIRE ALARM, - Post Sales Support
PUBLIC ADDRESS,
AUDIO VISUAL - Remote
Management
- Adherence to Services
Specifications,
CONVERGED NETWORK INFRASTRUCTURE
Project Time and - Service Level
Cost Schedules Agreements (SLA’s)
Converged Core
Structured Distribution - Software Support +
Cabling & Access Upgrades
Switches

PROFESSIONAL SERVICES
AND PROJECT MANAGEMENT PROJECT
SCOPE
MANAGEMENT
Our strong technology focus and solutions centric philosophy has held us in PROJECT PROJECT
good stead in ensuring that we overcome the unique set of challenges that TIME COST
each project implementation presents. Most of these challenges require critical MANAGEMENT MANAGEMENT
decisions that far outlive the length of the project. To ensure total customer
satisfaction, we have integrated Total Quality Management in our engagement
with customers during the life cycle of a project.
PROJECT PROJECT PROJECT
We have a solid history of delivery and customer satisfaction by consistently HUMAN
INTEGRATION QUALITY
demonstrating our ability to implement effective solutions which have also RESOUCES
MANAGEMENT MANAGEMENT MANAGEMENT
helped us maintain long standing customer relationships. Our Professional
Services Division comprises of engineers who are trained and certified in all the
technologies that we provide and support. Strict adherence to industry best
practices and our SLA policies guarantee successful project implementation
PROJECT PROJECT
and excellent post-sales support to our customers. RISK COMMUNICATION
MANAGEMENT MANAGEMENT
PROJECT
PROCUREMENT
MANAGEMENT
OUR STRATEGIC OUR BUSINESS
PARTNERS ASSOCIATES
Strategic alliances with leading technology players further enable us to deliver cost-effective Our client base includes leaders from all verticals and we are proud to be
integration services that are steady, scalable, smart, innovative and result-oriented for the client’s associated with them. Below is a partial list of our esteemed clients.
business.
GOVERNMENT HEALTHCARE RETAIL
Our design and solutions are usually vendor agnostic; however, our resources are trained and
certified by a majority of the following vendors to incorporate their solutions in projects that we Abu Dhabi Tourism Authority Ambulatory Health Services Al Tayer
implement for our clients. Emirates Equestrian Mediclinic Emaar
Federation American Hospital Apparel
Ajman Free Zone Saudi German Hospital Fun City
Alcatel-Lucent IP Convergence Honeywell Security Dubai Health Authority
Emirates Identity Authority Axiom Telecom
AMX AV HP Servers, Storage
Al Ain Municipality IKEA
APC Power Juniper Data Network BANKING
Emirates Post Danube Buildmart
AT&T Cabling LifeSize HD Video Conferencing Al Masraf
DIFC Lulu
Blusens Digital Signage Navori Digital Signage First Gulf Bank
RTA Dnata
Bosch Security Nexans Structured Cabling Banque Misr
Dubai Chamber Paris Gallery
Christie Projection Opinionmeter Survey Manager HSBC
Sharjah Transport
Cisco Data Network Pelco Security Barclays HOSPITALITY
Dubai Multi Commodities
Crestron AV Polycom HD Video Conferencing Centre Mashreq Bank Landmark Group
Dell Servers, Storage Power Kiosk TECOM Investments Blom Bank France Burj Khalifa
Delopt CustomerCounting Qmatic Queue Management Dubai Municipality Sharjah Islamic Bank
Extron AV Sharp Video Wall Wasl Properties Commercial Bank International AUTOMOBILE
Standard Chartered Bank Al Futtaim Motors
Arabian Automobiles
Hyundai
OUR STRATEGIC OUR BUSINESS
PARTNERS ASSOCIATES
Strategic alliances with leading technology players further enable us to deliver cost-effective Our client base includes leaders from all verticals and we are proud to be
integration services that are steady, scalable, smart, innovative and result-oriented for the client’s associated with them. Below is a partial list of our esteemed clients.
business.
GOVERNMENT HEALTHCARE RETAIL
Our design and solutions are usually vendor agnostic; however, our resources are trained and
certified by a majority of the following vendors to incorporate their solutions in projects that we Abu Dhabi Tourism Authority Ambulatory Health Services Al Tayer
implement for our clients. Emirates Equestrian Mediclinic Emaar
Federation American Hospital Apparel
Ajman Free Zone Saudi German Hospital Fun City
Alcatel-Lucent IP Convergence Honeywell Security Dubai Health Authority
Emirates Identity Authority Axiom Telecom
AMX AV HP Servers, Storage
Al Ain Municipality IKEA
APC Power Juniper Data Network BANKING
Emirates Post Danube Buildmart
AT&T Cabling LifeSize HD Video Conferencing Al Masraf
DIFC Lulu
Blusens Digital Signage Navori Digital Signage First Gulf Bank
RTA Dnata
Bosch Security Nexans Structured Cabling Banque Misr
Dubai Chamber Paris Gallery
Christie Projection Opinionmeter Survey Manager HSBC
Sharjah Transport
Cisco Data Network Pelco Security Barclays HOSPITALITY
Dubai Multi Commodities
Crestron AV Polycom HD Video Conferencing Centre Mashreq Bank Landmark Group
Dell Servers, Storage Power Kiosk TECOM Investments Blom Bank France Burj Khalifa
Delopt CustomerCounting Qmatic Queue Management Dubai Municipality Sharjah Islamic Bank
Extron AV Sharp Video Wall Wasl Properties Commercial Bank International AUTOMOBILE
Standard Chartered Bank Al Futtaim Motors
Arabian Automobiles
Hyundai
CONTACT US
Adapt Middle East LLC
P O Box 66833, Dubai, UAE
Tel: +971 4 3707555
Fax: +971 4 3707500
E-mail : sales@adapt-me.com

www.adapt-me.com