CURRICULUM VITAE

PERSONAL DETAILS

Cellphone Number:

CHUNG.PHAM
E-mail Address:

Date of birth: 26th Sep, 1987

Address: No 444, Nguyen Khoai Street,
Hai Ba Trung District, Gender: Male
Ha Noi City, Vietnam.
Marital Status: Married

EDUCATION BACKGROUND

Archived Certificate
Period School
2006 - 2010 Ha Noi University of + Major: Information Technology
Business and + Grade: Distinction
Technology

2009-2010 NetPro Academy CCNA Certificated (Certificated by Netpro & Cisco)

BKACAD Academy MCSA (Certificated by BKACAD)

2010-2012 NetPro Academy CCNP Certificated (Certificated by Netpro)

NetPro Academy ITIL V3.0 (Certificated by Netpro)

CCNP, CCNA
Security, LPI Lv 1 &
2009 – 2013 LV 2 (BKACAD
Academy training
course) MCSA, Studying and practicing by myself
MCSE, MCITP,
VMWARE, CCNA,

TuvNord Training
course by TuvNord
2014 - 2015 Taiwan’s Trainer at ISO 20001
VTC Digicom.

2017 Infochief Academy

IT Manager (Certificated by Infochief Academy)
Infochief Academy ITIL V3:2011 (Certificated by Infochief Academy)

2017 KPS Academy

PMP (Certificated by KPS Academy)
 2015 – 2017 HUBT University Master of IT Software Technology

2019 Infochief Academy CIO ( Leadership & Management)

FOREIGN LANGUAGES

Language Level

Upper intermediate
English

Summary
- - Having skills in business Goals & Strategy & Plan to develop the target revenue.
- - Budget Management and take care P&L (Profit and Loss).
- Leading various team member included: Sales team, IT team, SI team, SSL team.
- - Leading Product Line in Network/Hardware and Distributor & System Integration in VN.
- - Strong networking in Telecommunications, CIO & ITM group, SI Partners, Vendors, Supplier.
- - Having analysis skills : SWOT, PEST, MBO & MBP, OGSM ( Objectives, Goals,Strategies, Measures)
- - Strong skills in CIO position: Strategy,Structure Organization, Business Innovation, Leadership &
Management…
- - Strong skills in IT Manager: Master Plan, Role of IT Manager, IT Asset Management, IT Infrastructure
Management, IT Risk Management, IT Cost Management, Purchasing Management, IT Organization
Management, Project Management, Data Center Inventory Management, Structue IT Department, KPI,
Training…
- - Strong skills in Project Management Professional included: Initiating,Planing,Executing, Monitoring &
Controling, Closing, Integration Management, Scope Management, Time Management, Cost Management,
Quality Management, Human Resource Management, Communication Management, Risk Management,
Procurement Management, Stakeholder Management.
- - Strong skills communication, presentation, negociation and research skills in both Vietnamese and English.
- - Having ability/ experience on working with foreign partners.
- - Having ability working both independently and team members.
- - Having ability reading technical English documents and implementing new technology.
- - Having experience project management in System Integration & ISPs.
- - Having experience in Domain, Hosting, Email Server, Colocation, VPS, Cloud Server.
- - Having experience working and relationship with ISP partners as: VNPT, FPT, Viettel, VTN, HTC, CMC,
Net Nam, Intercom, LCS, SPT.
- - Diagram design standard, Implementation, Operation, and Troubleshooting & Monitoring in system and
network.
- - Experience in bidding & purchasing & Logitics in Network/Hardware.
- - Experience in working with Offshore, B2C, SMB, B2B,B2G.
- - Having experience in Network/Hardware products as:
+ Network device: Cisco, Juniper, Extreme Network.
+ Server &Storage: Dell-EMC, HPE, Supper Micro, NetApp
+ Wireless: Extreme Wireless Network, Ruckus Wireless, Cisco Access Point, Aruba Network.
+ Security: Fortinet, ASA Series, SRX Series…
+ Load balancer: IAM, Pep Link, Barracuda.
- + Backup Solution: Veeam, Veritas
-
-

Experience
Company
Period of time Position / Title Skills/Certifications
Name
- Having skills in CIO & IT Manager & Project Manager
& Business Development Manager role.
- Having Business Strategy & Plan & Management.
- Manage various teams: SI sales team, System
Integration team, SSL sales team, IT team.
- Strong networking in CIO & IT Manager group, SI
Partners, Vendors, Supplier…
- Report PL (Profit and Loss) of Business Owner for
Group Manager and BOD.
- Set KPI plan and target for sales team (sale funnel, sale
cycle, sale activity, sale call…).
- Set target plan and KPI for technical team members.
- Managing Data Center Resource & Purchasing for over
10 Racks Cabinet in Viettel IDC.
- Training Cloud & SSL Product for HN & HCM site.
- Training Cloud & SSL Product for Partner.
- Experience in leading Project:
- + Offshore
- + SMB
GMO- Department - + B2C, B2B, B2G
2016 - Present Manager/ BDM/
Z.com - Experience in working with almost Product in
Project Manager Network/Hardware and Distributor & System Integration
RunSystem
- Manage service including project planning, task
scheduling, controlling and monitoring of project
execution and progress reporting.
- Organize and lead weekly meeting to report progress
and resolve any project related issues.
- Ensure the project milestones to be completed on time
and meet with the requirements.
- Communicate regularly with the local and regional
management team to update the project status, raise up
any encountered issues and revise timeline or
requirements when needed.
- Facilitate communication between the IT team and the
management team, become a single point of contact for
the project. Regular lead the communicate to all staff in
the office about all the changes and the status.
- Identify the correct partner, distributor, system
integration partner and negotiate and ensure they meet the
requirements.
- Overview of company operations and external/internal
 clients being supported by IT, Report IT KPI.
- Overview of business applications, number of users, and
locations of users.

Project Handle: IFI Solution, FLC-OTP, Coteccons,

Kang Nam Clinic, EduFit, Foreign Office Government,
Ministry of Science and technology, GreenVet, Ecoba,
Nash Tech, Lan Chi, Bao Viet Securities, Viettel…
- Perform all the tasks related to project management.A
+Project Manager: Domestic & International Peering
ISPs
- Experienced of Transmission Data & IDC: IPLC, IEPL,
DPLC, Internet Lease Line, IPLL, FTTH, MPLS, VPN
layer 2, VPN Layer 3, Metro Net, Mega Wan, P2P,
EoSDH, Colocation, Dedicated Server, Cloud
Computing.
- Experienced in working with ISP partner as: VNPTI,
FPT, Viettel, VTN, HTC, CMC, Net Nam...
2014 - 2016 VTC Pre-Sale / Project Knowledgeable about products:
Digicom Manager + System Device: Dell, HPE
+ Network device: Extreme Networks, Cisco, Aruba
Network, Barracuda
+ Wireless Device: Extreme Network wireless, Cisco,
Aruba Network
+ Load Balancing: Barracuda, IAM, PePlink
+ Security Device: ASA, SRX, Fortinet
Project Handle: A682, VN Airline, Radio & Television
Department, Embassy of Thailand, Ministry of Science
and technology, Language Link, Vietcombank, Intecom,
Intercom, LCS, VNPT, CMC, Viettel, VNNIX, HKIX…

- Having experience in System:

+ Operation, Management, Monitoring, Troubleshooting
in system server 2003, 2008: Active Directory, File
Server, DFS, Printer Server, DHCP, WSUS, DNS, WINS,
VPN, ISA...
+ Migration and Replication Server & Database.
+ Operation, Management, Monitoring, troubleshooting
in Unix/Linux in CENTOS system: LAMP, APACHE,
Samba, NTP, NTOP, CACTI, Httpd, Postfix, NIS,
Printer, Bind, DHCP, DNS, NFS, Squid ...
Standard + SQL database 2005, 2008: Relocation database, Log
Chartered Technical Shipping database, Optimizing database.
2010 - 2014 - Concerning Network, I have good knowledge and
Bank Specialist
experience in:
+ Core-banking system.
+ Transaction banking: transaction related to local and
overseas money transfer.
+ Moving whole site network to new site.
+ Configure Cisco device: configure Switching, Routing:
Layer 2, Layer 3.
+ Install and configure Wireless: Access Point.
+ Configure Video Conference site to site via Internet.
+ Design diagram network each of site which using Visio
2003, 2007: design Rack Path connectivity, Drawing &
Design Server Room, Rack Layout.
+ Check logging on device; configure and monitoring on
 monitor system: WhatSup Gold, PRTG…
+ Document supporting for end user.
+ Working with vendor: FPT (FIS services: servers and
networks), Viettel.
- Having experience in Avaya system:
+ To create new extension, new group IP Phone,
troubleshooting in IP Phone Model: 1608 & 9620
+ Configure and maintain Avaya system.
+ Working with vendor: SunIvy (PBx, Avaya, CMS).
- Having experience in Support End User:
+ To provide line support for all Standard Chartered
users.
+ To resolve and troubleshooting issue on window XP
and Window 7.
+ Document supporting for end user.
Project Handle and Collaboration: Build up DR &
operate DR site & Branch, Back Office’s Data Center,
Data Center of Font Office at KangNam Building,

REFEFRENCE

Name Company Title Cell phone

Truong Thanh Nam Standard Chartered Bank Senior Technical Analyst 0904267076

Nguyen Cao Cuong VTC Digicom Deputy Head of NOC 0936744822

Le Duc Kien GMO - Z.com Runsystem Cloud Solution Leader 0943536345