OPERATING PLAN

The following section will identify the proposed operational

plan for_________________. Included are the general operating
procedures, physical locations and additional physical
requirements of the business.

GENERAL OPERATING HOURS

_________________ intends to operate Monday thru Friday from 10
am to 6 pm. ______________________ will be operational year
round.

OPERATIONAL WORKFLOW
As with any consulting firm, the operational workflow for
the business is quite uniform and simple to follow. The following
is a step by step outline of how contracts are completed on a
regular basis:

 Step 1. _________________ will respond to a request for

proposal with a professionally prepared proposal for
service;
 Step 2. At this point, the potential contract is awarded to
our business. Therefore, communication is made by the
contract to the successful consulting firm. If
_______________ is successfully selected to perform the
work, the contract is then triggered to begin;
 Step 3. _________________ will collect a deposit from the
client and will begin the project. Deposit values vary
depending upon the size and location of the project;
 Step 4. _________________ will go ahead and start the
project while keeping communication with the client. Once
the project reaches 60% - 70% completion, funds will be
given to the business by the client to complete the rest of
the work; 
 Step 5. Once the work is completed to the satisfaction of
both, _________________ and the client, the final payment
for the contract will be made.
PHYSICAL LOCATION

Presently, _________________ will be located at PHINMA

Araullo University wherein it is favorable for us to have a
brick-and-mortar business that provides face-to-face customer
service in a physical store location. This type of company
benefits from having the ability to create a personal connection
with a customer, allowing employees to provide service customized
to fit the needs of individuals. Downsides of this type of
business include paying the costs necessary to operate a physical
location, including expenses such as rent and utilities.
When considering the addition of facility locations, multi-
level clothing displays as well as creative floor planning, this
facility is large enough to support future growth. Additionally,
we will be able to conduct all aspects of our business from this
location since it has access to a loading dock and a back office
for managers. This includes deliveries and shipments, inventory
management and administrative duties such as finance, buying and
marketing.

PHYSICAL REQUIREMENTS
The following are the most important physical facilities to
be organized:

 Factory building
 Lighting
 Climatic conditions
 Ventilation
 Work-related welfare facilities

FACTORY BUILDING

Factory building is a factor which is the most important

consideration for every industrial enterprise. A modem factory
building is required to provide protection for men, machines,
materials, products or even the company’s secrets. It has to
serve as a part of the production facilities and as a factor to
maximize economy and efficiency in plant operations. It should
offer a pleasant and comfortable working environment and project
the management’s image and prestige. Factory building is like
skin and bones of a living body for an organization. It is for
these reasons that the factory building acquires great
importance.

LIGHTING

It is estimated that 80 per cent of the information required in

doing job is perceived visually. Good visibility of the
equipment, the product and the data involved in the work process
is an essential factor in accelerating production, reducing the
number of defective products, cutting down waste and preventing
visual fatigue and headaches among the workers. It may also be
added that both inadequate visibility and glare are frequently
causes accidents.

In principle, lighting should be adapted to the type of work.

However, the level of illumination, measured in should be
increased not only in relation to the degree of precision or
miniaturization of the work but also in relation to the worker’s
age. The accumulation of dust and the wear of the light sources
cut down the level of illumination by 10–50 per cent of the
original level. This gradual drop in the level should therefore
be compensated for when designing the lighting system. Regular
cleaning of lighting fixture is obviously essential.

CLIMATIC CONDITIONS

Control of the climatic conditions at the workplace is paramount

importance to the workers’ health and comfort and to the
maintenance of higher productivity. With excess heat or cold,
workers may feel very uncomfortable, and their efficiency drops.
In addition, this can lead to accidents.

This human body functions in such a way as to keep the central

nervous system and the internal organs at a constant temperature.
It maintains the necessary thermal balance by continuous heat
exchange with the environment. It is essential to avoid excessive
heat or cold, and wherever possible to keep the climatic
conditions optimal so that the body can maintain a thermal
balance.
VENTILATION

Ventilation is the dynamic parameter that complements the concept

of air space. For a given number of workers, the smaller the work
premises the more should be the ventilation.
Ventilation differs from air circulation. Ventilation replaces
contaminated air by fresh air, whereas as the air-circulation
merely moves the air without renewing it. Where the air
temperature and humidity are high, merely to circulate the air is
not only ineffective but also increases heat absorption.
Ventilation disperses the heat generated by machines and people
at work. Adequate ventilation should be looked upon as an
important factor in maintaining the worker’s health and
productivity.

WORK-RELATED WELFARE FACILITIES

Work-related welfare facilities offered at or through the

workplace can be important factors. Some facilities are very
basic, but often ignored, such as drinking-water and toilets.
Others may seem less necessary, but usually have an importance to
workers far greater than their cost to the enterprise.