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NON-VERBAL COMMUNICATION

1) What is non-verbal communication?

ANSWER:
Sending and getting messages without the utilization of expressed or composed words
is known as nonverbal correspondence. An expressed assertion might be featured to a
limited extent by nonverbal way of behaving. Several technical words are frequently
used to refer to nonverbal communication. They consist of:

Proxemics is the study of how distance affects communication. Age, gender, cultural
and ethical backgrounds, personality, physical traits, attitudes, human emotions, and
interpersonal dynamics are only a few of the many variables that affect how space is
used.

 Eye contact and behaviour are discussed in oculesics.


 Haptics—a touch-based sensory experience.
 Vocalic—which is focused on the voice's tonal quality.
 Kinesics is the study of movement in the body.
 Objectics is the study of how items are used in communication.

2) What are facial expressions?


Facial expressions are specific facial muscle movements or postures that nonverbally
represent an idea, mood, or behaviour.
Face expressions, which frequently indicate the intensity of peoples' ideas and
sentiments, are the major means through which we perceive others' profound
emotions or reactions to a message. In essence, faces communicate, and all of their
changes result in discourse. In truth, it is brilliant to communicate with one
individual then the next by using facial clues.
3) What are eye movements?
It's said that a man's eyes serve as mental reflectors. Eyes, when used in conjunction
with other movements, can reveal a lot about the ideas going through someone's
head.
 Activations & Description
1) Glancing indicates that you are either interested in inventing a story or are hearing
specific noises.
2) Maintaining eye contact while speaking may indicate that the speaker is being
sincere. When a person keeps his eyes on you while listening to what you are saying,
it indicates that he is engaged in the conversation.
3) Widening of the Eyes: Widening of the eyes can also indicate awe and surprise.
4) Eyes Rolling: Rolling eyes indicate scepticism. This remark is frequently used by
people who don't believe what you are saying. It could also mean frustration.
 Eyes Blinking- Frequent blinking of eyelids implies either you are involved in
something that is too interesting or in something that is downright boring.
 Eyes Winking- Winking eyes signify mischief and is generally utilised in between
buddies to pull off a joke on a seemingly oblivious person.
 Rubbing Eyes: People who rub their eyes are either drowsy or fatigued, or they are
doubting what you are saying. It also conveys annoyance and displeasure.

4) What is placement and movements of hands, arms, head and legs?


Body motions include things like gestures, posture, head, hand, and full-body movements. In
addition to providing information about a person's feelings and views, body movements can be
used to support or emphasise what is being spoken. Such behavioural inconsistencies may be
visible to a trained observer, who can utilise them as a sign of hidden emotions and thoughts.

5) What are nonverbal cues in communication?


Nonverbal cues, often known as the method of communicating without using words, are used
to convey information. Gesture, facial expression, tone of voice, and even physical
appearance are all part of these communication processes.
Nonverbal cues can be used on purpose, such as when someone nods their head in agreement.
They can, however, occasionally occur accidentally, as when someone's voice quivers when
they are about to cry. Nonverbal cues are typically unintentional, so people frequently try to
interpret them to determine whether someone is lying or how they are feeling. A wealth of
meaning, emotion, and relational status information can be gleaned from nonverbal clues.
6) Why is it important to learn to read non-verbal communication?
In addition to influencing how we interpret other people's actions during talks, nonverbal
communication is crucial in how we express meaning and information to others.
Your message is reinforced and is easier for clients, colleagues, and potential customers to
understand when your body language, facial emotions, and voice tone match your stated
words.
References
 Hinde, R. A., & Hinde, R. A. (Eds.). (1972). Non-verbal communication. Cambridge
University Press.
 Kacperck, L. (1997). Non-verbal communication: the importance of listening. British
Journal of Nursing, 6(5), 275-279.
 Payrató, L. (2009). Non-verbal communication. Key notions for pragmatics, 163-194.

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