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“Too Good to Be True?” Module Resource Guide......................................................................................................... 3
Hardware recommendation
All Earn Your Future (EYF™) Digital Classroom modules are accessible on any device, however, for optimal
user experience it is recommended modules are accessed via desktop or tablet. Please note, the EYF Digital
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modules behind a firewall.
Module summary
In “Too Good to Be True,” students will learn about making responsible spending choices. They begin by
meeting Christopher, a young man who bought a pair of headphones online that do not meet his
expectations. Students investigate why Christopher made an unsatisfactory purchase by examining ads for
the headphones, reviewing Christopher’s research, and considering opportunity costs. They learn how
Christopher could have made a better-informed spending decision by viewing multiple products and
carefully evaluating information sources.
• Students will understand key terms and concepts associated with advertising
• Students will analyze claims used by advertisers to entice consumers
• Students will analyze the strengths and weaknesses of various sources of product information
• Students will understand that considering the opportunity cost is part of making good purchasing
decisions
Procedure
This module is designed to be flexible to meet the needs of many different learning environments.
• One-to-one environment – Students using the module for independent, self-paced learning, can
simply move through the module at their own pace.
• Working in pairs or at centers – Students can take turns answering the questions throughout the
module and in this guide, or they can work together to answer the questions. As students may have
Businesses use a variety of techniques in their ads to make the product or service they are selling sound as
appealing as possible. For example, ads often feature a scientific claim about a product’s features or
qualities, a celebrity endorsement, or a claim about a product’s worth. Some ads use rhetorical questions to
draw in the audience and get them thinking about how they would use the product or service. Ads appear on
TV, the Internet, social media, magazines, and in many other locations.
Advertisers are primarily interested in creating a favorable impression of their products rather than
providing comprehensive information. For example, a claim about a product’s value can be exaggerated, or
some statements may be misleading. It is up to the buyer to be an informed consumer, to examine the facts
about a product or service and ask questions about advertising claims.
In fact, many claims made in ads sound impressive but have little meaning. An example is the commonly
used “unfinished claim,” in which a product promises to “give you more” or “perform better” than some
unidentified competitor. Ads also often make “so what?” claims that trumpet a benefit that, upon
examination, has little real value. The “unique” claim asserts a product is “like no other”; a vague claim
makes an unclear comment about a product. A “water is wet” claim tries to make something ordinary sound
impressive, and weasel words give the impression of meaning without the substance.
Ads are not the only source of information for consumers. Buyers can use
customer and/or expert reviews of goods and services. Peers can also be very
helpful in sharing their experiences of different products. However, people need to be aware of the power of
peer pressure. Sometimes, the desire to fit in with people of a similar age—to be like them and appear to like
the things they like—can lead to bad purchasing decisions.
Consumers should also try not to act impulsively. Buyers should take the time to examine their decisions and
gather information on goods and services—such as price, return policy, and features. Comparing similar
products can help consumers to find the smart buy.
Key vocabulary
The money and other benefits you give up in order to acquire or achieve
Opportunity cost
something else.
Words meant to get you excited about something that is not exciting at all—
“Water is wet” claim
such as “this product is available in fine stores.”
Words that seem to say something solid but have no real meaning—such as
Weasel words
“This product is better than others.”
1. Do you pay attention to advertising? Do you think it affects your buying decisions?
2. What are some of the ways that ads try to make products look good and appealing?
3. Do you ever see ads that seem dishonest or inaccurate? What are some misleading tricks you have seen
in ads?
Investigation 1 questions/prompts
1. Remember the ad for the HardtoBeat Noise Erasers that Christopher saw. Who benefited from this ad—
Christopher? The company selling the headphones? Both? Explain your response.
Possible answer: The ad did not really benefit Christopher because, as it turns out, he was misled by the
ad’s claims. The ad benefited the company that makes the headphones because it helped cause
Christopher to buy their product.
2. What was the goal of the ad for HardtoBeat Noise Erasers? Do you think Christopher was aware of this?
Possible answer: The ad was trying to create a favorable impression for the headphones among people
like Christopher—even by making claims that had little real meaning. Christopher clearly did not think
the ad was making claims that had no meaning and believed the ad provided solid, useful information.
Investigation 2 questions/prompts
1. Think again about the ad for HardtoBeat headphones. What was Christopher’s “mistake” when he saw
this ad?
Possible answer: Christopher did not take action to evaluate the ad. He didn’t ask questions about its
claims or try to evaluate them; he didn’t do any further investigation to find out what information had
been left out or to question the role of the advertiser.
2. One source of information Christopher could have used to learn more about headphones is his friends.
When it comes to making purchasing decisions, what are the strengths and weaknesses of the opinions of
peers?
Possible answers: Peers are likely to give you honest opinions and information. At the same time, peer
pressure may lead you to make unwise decisions.
Investigation 3 question/prompt
1. What was Christopher thinking about when he made the decision to buy the headphones, and how did
that affect his decision?
Possible answer: Christopher was frustrated with his sister and anxious to correct the problem. This
caused him to act on impulse. An impulsive purchase is made quickly and without taking the time to
gather and examine information relevant to the purchase.
In this module, the post-test consists of six questions for a total point value of 10. Students who achieve a
minimum score of six points will earn a badge reflecting their mastery of the module content. Students who
earn five or fewer points will have the opportunity to retake the test to try to increase their score and earn a
badge.
Writing Prompts/Projects
1. Students see advertisements for goods and services in many places. Have students find two ads for
the same kind of product. Students can list the information provided by each ad, identify any claims
used by the advertisers, provide a comparison of the ads, and then explain which ad is more useful
for consumers.
2. Students have learned about the AEIOU strategy for making well-informed purchasing decisions.
Have students investigate further by selecting a product, finding at least two product reviews from
different sources, explaining the incentives of these sources, and describing how these reviews might
help consumers.
Primary
Buying Goods and Services – Grade 4: Whenever people buy something, they incur an opportunity
cost. Opportunity cost is the value of the next best alternative that is given up when a person makes a
choice.
Buying Goods and Services – Grade 4: People’s spending choices are influenced by prices as well as
many other factors, including advertising, the spending choices of others, and peer pressure.
Buying Goods and Services – Grade 8: When making choices about what to buy, consumers may
choose to gather information from a variety of sources. The quality and usefulness of information
provided by sources can vary greatly from source to source. While many sources provide valuable
information, some sources provide information that is deliberately misleading.
Secondary
Buying Goods and Services – Grade 4: Informed decision-making requires comparing the costs and
benefits of spending alternatives. Costs are things that a decision maker gives up; benefits are things
that a decision maker gains.
Resource: Admongo.gov
Source: Federal Trade Commission
Description: Online game that helps teach young people how to decode advertising.
Link: http://www.admongo.gov
© 2016 PwC Charitable Foundation, Inc. The PwC Charitable Foundation, Inc., is a section 501(c)(3) organization that makes charitable
contributions to the people of PwC in times of financial hardship, and to nonprofit organizations that promote education and humanitarianism.
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