Project Communications

Management Overview

10.1 Plan Communications 10.2 Manage 10.3 Monitor

Management Communications Communications
.1 Inputs .1 Inputs .1 Inputs
.1 Project charter .1 Project management plan .1 Project management plan
.2 Project management plan .2 Project documents .2 Project documents
.3 Project documents .3 Work performance reports .3 Work performance data
.4 Enterprise environmental .4 Enterprise environmental .4 Enterprise environmental
factors factors factors
.5 Organizational process assets .5 Organizational process assets .5 Organizational process assets
.2 Tools & Techniques .2 Tools & Techniques .2 Tools & Techniques
.1 Expert judgment .1 Communication technology .1 Expert judgment
.2 Communication requirements .2 Communication methods .2 Project management
analysis .3 Communication skills information system
.3 Communication technology .4 Project management .3 Data representation
.4 Communication models information system .4 Interpersonal and team skills
.5 Communication methods .5 Project reporting .5 Meetings
.6 Interpersonal and team skills .6 Interpersonal and team skills
.3 Outputs
.7 Data representation .7 Meetings
.1 Work performance information
.8 Meetings
.3 Outputs .2 Change requests
.3 Outputs .1 Project communications .3 Project management plan
.1 Communications management .2 Project management plan updates
plan updates .4 Project documents updates
.2 Project management plan .3 Project documents updates
updates .4 Organizational process assets
.3 Project documents update updates

Figure 10-1. Project Communications Overview

KEY CONCEPTS FOR PROJECT COMMUNICATIONS MANAGEMENT

Communication is the exchange of information, intended or involuntary. The information exchanged can be in the
form of ideas, instructions, or emotions. The mechanisms by which information is exchanged can be in:
‹
Written form. Either physical or electronic.
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Spoken. Either face-to-face or remote.
‹
Formal or informal (as in formal papers or social media).
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Through gestures. Tone of voice and facial expressions.
‹
Through media. Pictures, actions, or even just the choice of words.
‹
Choice of words. There is often more than one word to express an idea; there can be subtle differences in the
meaning of each of these words and phrases.

Part 1 - Guide
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