Printed Pages — 5 Roll No. wssseeseeee 576215(76) M. B. A. (Second Semester) Examination, April-May 2022 (New Scheme) (Management Branch) HUMAN RESOURCE MANAGEMENT Time Allowed : Three hours Maximum Marks : 80 Minimum Pass Marks : 32 Note : Part (a) is compulsory to attempt in every question which carries 6 marks. Attempt any one question from part (b) or part (c) which carries 10 marks. Unit-I 1, (a) Define “HRM”. Outline its objectives. 576215(76) Pro[2] (b) Identify and discuss the managerial and operative function of HR management. Or (c) How do external environmental factors affect human resource management practices? Unit-IL 2. (a) What do you understand by Human Resource Planning? What is its importance? (b) What do you mean by Job Analysis? Explain the process of Job Analysis? Or (c) What is Job Specification? How does it differ from Job Description? Illustrate with suitable example. Unit-IT 3. (a) What are the steps of the selection process? (b) What do you mean by orientation? What is the need for orientation in an organization? Or 576215(76) [3] (c) What is Performance Appraisal? Elaborate the various methods of Performance Appraisal? Unit-IV 4. (a) What is Stress? How does stress affect people at work? (b) What do you mean by Employee Welfare? Discuss various types of welfare activities in an organization. Or (©) Explain quality of work life and work life balance, Unit-V 5. (a) Write a note on HR Balanged Scorecard. (b) Define HR Audit. Bring out its usefulness. Or (c) Case Study : Mechanist’s In-disciplined Behaviour : Dinesh, a machine operator, worked as a mechanist for Ganesh, the supervisor. Ganesh told Dinesh to pick up some trash that had fallen from Dinesh’s work area, and Dinesh replied, “I won’t do the janitor’s works”. $76215(76) PTO[4] Ganesh replied, “when you drop it, you pick it up” Dinesh became angry and abusive, calling Ganesh a number of names in a loud voice and refusing a pick up the trash. All employees in the department heard Dinesh’s comments Ganesh had been trying for two weeks to get his employees to pick up trash in order to have cleaner workplace and prevent accidents. He talked to all employees in a weekly department meeting and to each employee individually at least once. He stated that he was following the instruction of the general manager. The only objectives came for Dinesh. Dinesh has been with the company for five years, and in this department for six months, Ganesh had spoken to him twice about excessive alcoholism, but otherwise his record was good. He was known to have quick temper. This outburst by Dinesh hurt Ganesh badly. Ganesh told Dinesh to come to the office and suspended him for one day for insubordination and abusive langauge to a supervisor. The decision was within company policy, and similar behaviors had been 576215(76) 100) [Ss] punished in other departments. After Dinesh left Ganesh’s office, Ganesh phoned the HR manager, reported what he had done, and said the he was sending a copy of the suspension order for Dinesh’s file. Questions @) How would you rate Dinesh Behaviour? What method of appraisal would you use? . ii) Do you assess any training needs of employee? If yes what input should be embodied in the training programme? 576215(76)