TERMS OF USE & RENTAL

AGREEMENT
REYKJAVÍK CARS
Scandinavian Travel Services ehf.

TERMS OF USE
Minimum Age and Driving License Requirements

The drivers license you present must be valid and have been so for a minimum of 1 year in advance
of the rental date. Minimum age requirements for each vehicle type are as follows:
1. Minimum 20 years old: All our vehicles except Large SUV or passenger cars.
2. Minimum 23 years old: All of our Large Size SUV or passenger cars

Reservation

Bookings can only be guaranteed if you pay the booking fee at time of your reservation.
If you are unable to find the vehicle or date of your choice, please feel free to contact us at
info@reykjavikcars.com. We will do all we can to accommodate your requests.

Terms of payment and security deposit.

Once you book a vehicle through our website, we will ask you to use your credit card to pay the
booking fee. The amount charged is generally 10-15% of the total rental cost (*), with the
remainder due when you come to collect the vehicle. The remaining balance can be paid with cash
(ISK, GBP, or USD) or credit card.

Please feel free to contact us at info@reykjavikcars.com if you have any questions.

No matter which vehicle you choose, you will be required to leave your credit card information
when the rental begins. This is the case even if you have a voucher that covers the entire cost of the
rental. Extra charges may apply, which is why this information is required.

Extra charges may include but are not limited to, parking fines, additional insurance, and damages
or costs incurred throughout the duration of your rental.
Cancellation policy

No cancellation fee will be applied as long as the cancellation is made at least 15 days prior to the
scheduled rental date. If the cancellation is made within the 15 days period, the cancellation fee
applied will be the same amount as the booking confirmation fee.

The minimum notice we require for shortening the rental period of a vehicle is 48 hours. We cannot
provide a refund for unused time (this applies both to the late collection and/or early return of a
vehicle) if notice was given or when the rental is running. This is due to the fact that we would be
unable to rent out this vehicle again. In case of no-show the cancellation fee applied will be the
same amount as the booking confirmation fee.

In high season Reykjavik Cars could cancel the booking within 10 days if the provider has no
availability. In this case, Reykjavik Cars will refund the full amount of the booking fee.
The minimum rental time is 48/72 hours with Reykjavik Cars.

Car types

The car rental provider reserves the right to substitute vehicles when the reserved car type is not
available, from either a similar or higher class. A no-show also incurs a 100% cancellation fee.

Credit Card Imprint

All rentals are subject to the full rental agreement terms and conditions at the time of rental. A credit
card imprint will be taken at the start of all rentals for security reasons, even when a voucher covers
the cost of the rental. This credit card imprint may be used to pay for all extra charges such as extra
insurance purchased at arrival, parking fines, damages or any cost incurred as a result of the renter´s
use of the car.

Pick up and drop off service

Our office is located close to Keflavik International Airport. Office Pick up is, of course, free of
charge. This is not the only location where we will pick up and drop off, but those locations are
dependent on the vehicle being rented. Full details for each vehicle can be found at our website.
Note that Reykjavik Pick up / Drop off have restricted hours of collection and return.

Modification fee

All charges or amendments are free of charge.

Extras

There are a number of extras made available by the vehicle providers, so please take note of those
that you might like to add at the time of reservation. Only those people named as drivers may be in
control of the vehicle. No matter which of the drivers is behind the wheel, the hirer bears all the
same responsibilities for their actions.

Insurances

The minimum coverage required to hire a vehicle is third party liability, which is dictated by
Icelandic law. The amount of individual driver liability also applies here. Icelandic law requires that
third party coverage and personal accident insurance be included in your rental.
All available insurance policies and the corresponding excess (own risk free) for CDW (included
with ALL rentals), SCDW, GP*, TP*, and SAAP* are described here for your convenience.
*not available with every vehicle offered.

• Collision Damage Waiver (CDW): The purchase of CDW insures the lessee against the risks
of driver liability. The excess is dependent on the type of vehicle hired and will be clearly
displayed on the front of the rental agreement.

All our rentals include CDW as part of the rental cost. That said, there is no insurance in place to
cover damage to the underside of the vehicles, or damages caused to the tires, or other damages
caused by driving through rivers and other waterways. CDW and SCDW DO NOT cover damages
of those types, and as such become the full responsibility of the lessee. The articles listed below will
tell you more about other types of insurance.

Self-risk excess CDW (included) is 350.000 ISK.

Self-risk excess SCDW:

• 90.000 ISK: 2WD vehicles.
• 120.000 ISK: 4WD vehicles.

Gravel Protection GP (recommended): GP coverage is available for purchase by the lessee and
will protect against damage to paintwork, headlights, and windscreen caused by driving on gravel
roads, or when passing vehicles on said roads.
In the event of damage caused by gravel:
• Self-risk excess with GP: 20.000 ISK.
• Self-risk excess without GP: same as outlined above (for CDW and SCDW).

Theft Protection TP: TP can be purchased by the lessee and will insure them in the event of the
vehicle being stolen. If it is found that gross negligence on the part of the lessee resulted in the theft,
the policy will become null and void.
In the event of damage due to theft:
• Self-risk excess with TP: 0 ISK
• Self-risk excess without TP: same as outlined above (for CDW and SCDW)

Sand and Ash Protection (SAAP): Vehicles can be severely damaged by sand and ash, and has
only insurance against such damage has only recently been made available. The self-risk fee is
significantly reduced if the vehicle receives damage from sand and ash.
• Self-risk excess with SAAP: 90.000 ISK
• Self-risk excess without SAAP: all the cost of the damage.
• *Currently only available for certain vehicle types.
Platinum Insurance: The Platinum Insurance reduces the self-risk/deductible amount for any
damage covered by our insurances to zero. This includes CDW/SCDW, GP, TP and SAAP and is
subjected to the terms and conditions of the Rental Agreement.

• Self-risk excess with Platinum Insurance: 0 ISK

Vehicle types

Should the vehicle you request be unavailable on the day of your rental, we reserve the right to
replace it with a vehicle of similar or higher class.

Fuel tank

It is customary for the vehicle to come with a full tank of fuel. It is expected that the vehicle is
returned with the fuel tank filled. If the tank is not full when you pick the vehicle up, simply return
it with the tank at the same level it was at when the rental began.
Failure to return the tank at the same level as pick-up will result in a credit card charge for the cost
of the fuel, as well as a 15.000 ISK refuelling fee.

Tax

Local value added tax (VAT) 24% is included in all prices.

Collecting damage vehicle service fee

The cost of collecting a damaged car outside of Reykjavik and the surrounding area is set at 420
ISK per/km, with a minimum fee set at 35.000 ISK. A handling fee of 10.000 ISK will be applied to
all fines or charges that arise as a result of the renter's use of the vehicle. The rental company will
also charge the renter for fines and charges in addition to the aforementioned handling fee. Smoking
inside the vehicle will result in a cleaning fee in the amount of 35.000 ISK.

Reykjavik Cars is a booking agent that represents a number of different car rental providers. Once
the vehicle is collected, the customer will be asked to sign an agreement with the rental provider. As
such, the signature of the renter is confirmation that they agree with all the terms and conditions
outlined in the car rental agreement even when booking through our site.

Reykjavik Cars is not responsible for the actions undertaken by the rental provider. The currency
converter is for information purposes only and should not be relied upon as accurate and real-time;
actual rates may vary. Obvious errors and mistakes (including misprints) are not binding. Be
advised that the Mercedes Benz Vito 4x4 model is not allowed on F-Roads. During natural
disasters, the cancellation period will be cancelled and no cancellations will be possible (less
medical cases duly certified). Reykjavik Cars serves as a third-party mediator between the customer
and the car rental provider when issues arise with the use of the rental vehicle. Reykjavik Cars
cannot, under circumstances, be held liable for compensation to the customer.
RENTAL AGREEMENT
OBLIGATIONS OF THE LESSEE

1. The lessee agrees to the provisions of this lease and has received a copy of it.

2. The lessee will return the automobile:

• With all attachments, including tires, tools, documents, maps and other items that
were in or on the vehicle at the start of rental, in the same condition as upon
reception, except for normal wear and tear from use. If something is missing the
lessee agrees that the cost price of individual items that are absent when the vehicle
is returned will be charged to his or her credit card. The same applies if extra parts
that came with the vehicle are missing upon the vehicle´s return or if returned in an
unsatisfactory condition, i.e. these items will be charged to the lessee´s credit card.
• On the date and time specified in the lease, unless otherwise agreed later. If the
lessee does not return the automobile at the time agreed upon in this lease or does not
declare his intention to extend the lease, the lessor or the police are authorized to
repossess the vehicle without further notice and at the lessee's cost. Extending the
lease is dependent on the consent of the lessor. If the lessee returns the vehicle 1 hour
or later after the lease has expired, the lessor is authorized to demand up to 24-hours
rental under the terms of this lease.

3. If the lessee violates the terms of this contract or does not return the automobile at the time
agreed (as stated in the lease), or does not declare his intention to extend the lease, the lessor
or the police are authorized to repossess the vehicle without further notice and at the lessee´s
cost. Extending the lease is dependent on the consent of the lessor. If the lessee returns the
vehicle 1 hour or later after the lease has expired, the lessor is authorized to demand up to
24-hours rental under the terms of the lease. For every additional day thereafter, the lessor
may collect all charges as per the lessor´s price list.

4. The vehicle shall be handled and driven carefully. Only those named as drivers on the first
page of the agreement are authorized to drive the automobile. If the lessee drops off the
vehicle at a different location than stated in this rental agreement the lessor is allowed to
charge the lessee according to the lessor´s price list for costs incurred from retrieving the
vehicle. If the vehicle is not returned with a full fuel tank the lessor is authorized to charge
the lessee for refueling the vehicle according to the lessor´s price list. The lessee is liable for
damage resulting from use of the automobile for which no compensation will be paid by the
insurance company. This includes damages to the automobile and/or injury to passengers
due to the following:

• Off-road driving. For example in paths and tracks, on beaches, in areas only
accessible during low tide or in other trackless areas.
• Driving on roads that are marked with an F on public maps, as well as driving the
Kjölur (road 35) or Kaldidalur (road 550), except on 4X4 (four-wheel drive) Jeeps
that the lessor agrees as appropriate for being driven on such roads. A breach of this
article 
authorizes the lessor to collect fines from the lessee, equaling the amount
 of own-risk as stated in the lessor´s price list at any given time. The aforementioned
provision on fines does not affect the lessee´s liability regarding damage.
• Driving under the influence of any intoxicants.
• Driving in or across rivers or any kind of waterways. Such driving is totally the
responsibility of the lessee.
• Driving in banks of snow and ice.
• Vehicle use that contravenes Icelandic law and/or the provisions of the lease.

5. In the event of a collision or accident, the lessee shall immediately notify the appropriate
police authorities as well as the lessor of the incident, and the lessee may not leave the scene
before the police have arrived.

6. The number of kilometers (km) that the vehicle is driven while this lease is in force is
determined by reading a normal odometer supplied with the vehicle by the manufacturer.
The lessee shall notify the lessor as soon as possible if the odometer is out of order or stops
functioning during the term of the lease.

7. The lessor is not responsible for the disappearance of or damage to property that the lessee
or any other party leaves in or transports with the vehicle.

8. The lessee agrees to pay the lessor, upon request:

• A deposit amounting to the estimated cost of hiring the vehicle.

• Any and all expenses incurred by the lessor if he has to bring the vehicle back to his
premises, in the event that it has been left somewhere without supervision, without
regard to the condition of the vehicle, the roads or the weather.

9. The lessee is not authorized to have repairs done or make changes to the vehicle or its
accessories, or to put the vehicle up as any kind of security, without the prior consent of the
lessor.

10. The lessee is liable for all parking meter charges and fines for breaking traffic laws.

11. The lessor reserves the right to collect a charge from the lessee where the lessor has to pay
fines for the lessee and/or inform the authorities about the lessee because of traffic
violations. The exact amount due will be according to the lessor´s price list, and will be
charged against the lessee´s credit card.

12. The lessee is not authorized to use the vehicle to transport passengers for payment, lend it to
others, or sublease it.

OBLIGATIONS OF THE LESSOR

1. The lessor undertakes to supply the vehicle at the agreed time and to see that it meets the
demands made for it.
 2. If the vehicle malfunctions, the lessor shall supply the lessee with a comparable vehicle as
soon as possible. If the damage is minor, the lessor is authorized to have repairs done on the
vehicle after obtaining the lessee's consent.

3. The lessor shall inform the lessee of the content of this agreement, particularly as regards the
obligations that the lessee undertakes by signing it.

4. The lessor shall inform a foreign lessee of Icelandic traffic regulations, traffic signs, and
regulations banning off-road driving. The lessor shall particularly point out the dangers
stemming from animals on the roads.
5. If the lessor wants to limit use of the vehicle with regard to its equipment and/or road
conditions, this shall be done in writing when this lease is signed.

INSURANCE

1. The lessor undertakes to maintain valid liability insurance for his business operations.

2. The lease sum/rental fee includes mandatory vehicle insurance, including liability insurance
and accident insurance for the driver and the owner.

3. Third-party liability insurance will consist of the amount stipulated by Icelandic law at any
given time.

4. The lessee can purchase separate accident (All-risks) insurance. This policy will specify the
amount deductible in each instance of loss.

5. The CDW and SCDW do not cover the following:

• Intentional damage or damage due to gross negligence on the part of the driver.
• Damage resulting from the driver being under the influence of alcohol, stimulants or
sedatives, or in any other way incapable of driving the vehicle in a safe manner.
• Damage due to race or test driving.
• Damage due to war, revolution, civil unrest, riots.
• Damage done by animals.
• Holes burned into seats, carpets, or mats.
• Damage affecting only wheels, tires, suspension, batteries, glass (other than
windows), radios, or loss by theft of parts of the vehicle and damage resulting from
this.
• Damage caused by driving on rough roads to the vehicle's transmission, drive, parts
that are in or attached to the chassis; damage to the chassis resulting from the vehicle
scraping the surface on rough roads and as a result of ridges being left by road
graders and by stones lodged in the road surface or on the shoulder of the road. The
same applies to damage occurring when stones are thrown up, striking the underside
of the vehicle during driving.
• Damage resulting from driving in places where vehicle traffic is banned, such as
paths, tracks, banks of snow, ice, unabridged rivers or streams, beaches, places only
accessible at low tide, or other trackless areas. However, compensation will be paid
for damage if the driver is forced to leave the road, for example, due to road repairs.
 • Damage caused by sand, gravel, ash, pumice, or other kinds of earth material being
blown onto the vehicle.
• If the vehicle is transported by sea, no compensation will be paid for damage caused
by sea spray/seawater.
• Damage to vehicles caused by driving on roads marked with an F in public maps as
well as driving on Kjölur (Road 35) or Kaldidalur (road 550).
• Lessors loss as a result of the vehicle being stolen.
• Water damage to the vehicle.

6. In other instances, reference is made to the general conditions for CDW and SCDW
insurance.

7. For some vehicles the lessee may purchase special Gravel protection (GP), Theft protection
(TP) and Sand and ash protection (SAAP).

GENERAL PROVISIONS

1. The Lessee confirms with his or her signature to this rental agreement that he or she
received the vehicle and attachments in sound condition.

2. Signing this rental agreement is equal to lessee´s signature for a credit card transaction due
to payments of charges which lessor charges to lessee´s credit card and is rightfully claimed
by lessor according to provisions of this rental agreement.

3. This lease agreement shall always be kept in the vehicle during the term of the lease.

4. Additions and amendments to the conditions and provisions of this lease agreement shall be
made in writing.

5. Icelandic law applies to agreements made on the basis of the terms cited above. This
includes any claims for compensation that might be made. This applies both to the basis for
and the calculation of compensation. The same applies to claims for damages based on
liability outside this agreement. If legal disputes arise concerning this lease agreement, they
will be heard before the lessor's legal venue.

6. It should be pointed out that disputes between the parties to this lease agreement can be
submitted to the active Arbitration committee of the Icelandic Consumers Association and
the Icelandic Travel Industry Association.

7. Reykjavik Cars is a booking agent operating for a number of car rental providers. Upon
collection of the vehicle the customer will sign a rental agreement with the rental provider.
The customer needs to be aware that they are accepting the terms and conditions of the car
rental provide outlined above when a vehicle is booked through this site. We use AdRoll
Group https://www.nextroll.com/privacy for targeting and advertising.

Reykjavik Cars cannot be held responsible for the actions of the rental provider. Reykjavik Cars can
only mediate between the customer and the rental provider on any issues that have arisen as a result
of the use of the rental vehicle. Reykjavik Cars cannot be held liable under any circumstances for
compensation to the customer.