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Project Methodology & Timeline

Timeline 1st Sept – 21st Oct – 14th 15th Nov – 16th Dec – 15th 16th Feb - May
18th Oct Nov 15th Dec Feb 14 (pilot)
G – Done 1.Requirement 2.Design 3.Gap Analysis 4.Development 5.Implementation
Y- In progress Study 22/10 23/10 9/12 1/2
B- Not started
Scope •Analyse DSP •Infrastructure •Identification •Development on •Socialisation
Network Hub differences agreed solution
and Spoke •Organisation from current to process •Training the
future changes
•High Level •Processes •Prepare
Strategy •Decide on migration •Acct Migration *
Approval •System solution process * if any

•Project team •Customer •Transistion •Preparation


establishment Mapping ** process implementation
**BAU

Deliverable •Strategy Hub •New design on •Solution •Detailed •Live with new
and Spoke. organisation, documentation documentation process -Pilot
Infrastructure,
•# of units to Processes , •Project plan for
be in Hub and Communication implementation
Spoke and and Cust
Stand Alone Mapping •IT Tools for
Kick off migration
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Detail Workplan and Progress
2. Design Detail Activities Progress Pic Target
Date
Infrastructure •KCP & KF confirmation for detail units by RSH, SDH In progress RB 22/10
•Layout Design for KCP & KF Not started LS 16/12
•Analyse relocation vs KCP & KF and Merge units In progress RB 22/10
•IT (Hardware, Software) design Not started LS 16/12

Organisation •New Org KCP(Hub) & KF(Spoke) Done HS


•Capacity plan for KCP and KF ??
•Staff communication preparation ??
•Commencing Staff Communication ??

Process •Customer Communication process Not started Xx 14/11


And Systems •Sales process Not started Xx 14/11
•Credit process Not started IS 14/11
•Collection process (Cur, pre delq, delq) Not started IS,RH 14/11
•Operational process Not started MR, 14/11
•Insentive process Not started Xx 14/11
•Human Capital process Not started MY 14/11
•Overall End To End SEMM systems Not started LS 14/11

Customer Identification customer maintenance branches with new Not Started Erwan BAU
Mapping KCP and KF model

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