Guide To Migration Developed by ILO in 2015 For Sri Lanka

Sri Lanka Bureau of Foreign Employment
Safe Labour
Migration
Information
Guide
Safe Labour Migration
Information Guide
Technical assistance to develop this information guide was provided

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Contents
Preface
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List of Handouts
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List of Annexures
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Preface
This safe migration information guide was developed as a result of requests
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labour migration to be available at local levels for sharing by government
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to ensure information supporting safe migration of women and men was
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This safe migration information guide was developed through a consultative
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Introduction to the safe migration information
guide
This is an information guide targeted mainly providing information for the
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The main objective of preparing such an information guide is to provide
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The guide has been developed based on the labour migration cycle and is
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There are four main components in the labour migration process

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Under each main component there are sub areas as follows:

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Introduction to the safe migration information guide 1

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2 Introduction to the safe migration information guide

Steps of Safe Labour Migration
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Introduction to the safe migration information guide 3

Section 1 Pre-departure
1.1 Pre-decision Making Considerations
A. Key considerations before the decision making process:
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B. Whom should I discuss with and consult before taking a
decision to migrate for employment?
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C. Am I eligible to seek foreign employment? (Age limit,
children’s age, medical requirements)
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1.2 Decision Making

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finances etc
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after discussing with immediate family members as their
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courage
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family members as their support is also required
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1.3 Selection of Job

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jobs to respective countries
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willingness to do a particular job type
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See Handout 1 - Important information about the medical testing process
1.4 Recruitment
The process to follow, once you have decided to work
overseas
A. How to find information on foreign job opportunities?
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B. If it is through a foreign employment agency, how do you get
information
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representatives
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the recruitment and migration process
C. Verification of recruitment agent
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is offering you a loan Sample License
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consider how you will
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D. General Costs of recruitment for specific categories of
employment
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8 Pre-departure
Expense Who bears it
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See Handout 2–How to get additional information about an employment

agency
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1.5 Pre-departure Preparation

Requirements:
A. Obtaining Family Background Report
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Pre-departure 9
B. Obtaining a Valid Passport
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C. Obtaining Visa
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D. Required documents to obtain visa:

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E. Obtaining a certificate of Pre departure training of SLBFE

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10 Pre-departure
training programmes and categories specifically designed
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SLBFE registration stamp on passport
Sample Visa for Kuwait
Pre-departure 11
Pre-requisites for the Training
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copies of passport and NIC along with a passport
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Physical condition The candidate must be physically and mentally fit and
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(NL x Domestic Workers to Saudi Arabia (Female) –
should be above 25 years
x Domestic Workers to other Middle Eastern
Countries should be above (Female)–23 years
x Domestic Workers to all other countries should be
above – 21 years
x Those who are above 45 years of age should
undergo a physical fitness test and should produce
a medical report certified by a MBBS doctor.
x Both Male & Female workers over 18 can be enrolled
for the training if they are going for employment
categories other than domestic sector.
x However if a male worker goes for a domestic
work, he should complete 21 years of age.
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employment
12 Pre-departure
Uniform for training ;VW¶>OP[L[ZOPY[
)V[[VT ¶ )SHJR ;YV\ZLY7YV]PKLK I` HNLU[ MYLL VM
JOHYNLVUS`MVYMLTHSLKVTLZ[PJ^VYRLYZ
(JJVTTVKH[PVU 4VZ[ HYL NP]LU HJJVTTVKH[PVU MHJPSP[PLZ I` [OL
:3)-,VY[OYV\NO[OLHNLU[Z/V^L]LYPUZVTLJHZLZ
[OL [YHPULLZ T\Z[ THRL [OLPY VÛ HJJVTTVKH[PVU
HYYHUNLTLU[Z
:LL(UUL_MVYTVYLPUMVYTH[PVUHIV\[[OL7YLKLWHY[\YL[YHPUPUNZ\JO
HZJV\U[Y`ZWLJPMPJ[YHPUPUNK\YH[PVUHUKJVZ[
Pre-departure 13
Training certificates
14 Pre-departure
F. Obtaining Employment /Job Agreement / Contract –
i. What you need to know about the Job Agreement
@V\T\Z[ZPNUH1VI(NYLLTLU[VY*VU[YHJ[^P[O`V\Y
9LJY\P[TLU[(NLUJ`HUK:3)-,ILMVYLKLWHY[\YL
;OL:YP3HURH)\YLH\VM-VYLPNU,TWSV`TLU[:3)-,
YLX\LZ[ZHSS[OVZLSLH]PUNMVYV]LYZLHZQVIZ[VZPNUH1VI
(NYLLTLU[ILMVYL[OL`YLNPZ[LY^P[O[OL:3)-,ILMVYL
KLWHY[\YL ;OL ZPNULK (NYLLTLU[ [VNL[OLY ^P[O [OL
:3)-,YLNPZ[YH[PVU^PSSLUZ\YL`V\YWYV[LJ[PVUK\YPUN
LTWSV`TLU[
4HRLZ\YL`V\\UKLYZ[HUKHSS[OL[LYTZKL[HPSLKPU[OL
(NYLLTLU[(ZRZVTLVUL`V\[Y\Z[[VL_WSHPUP[JSLHYS`
[V`V\PMULLKLK:LL/HUKV\[VU[OLPUMVYTH[PVU
[OH[ZOV\SKILPU`V\Y(NYLLTLU[
:PNUPUNVM[OL(NYLLTLU[PZKVULH[[OL:3)-,/LHK
6MMPJL VY :3)-, +PZ[YPJ[ YLZV\YJL JLU[LYZ HM[LY HSS
WHY[PLZ;OL:3)-,[OLHNLU[HUK`V\[OLLTWSV`LL
HNYLLZ[VHSSJVUKP[PVUZTLU[PVULKVU[OLHNYLLTLU[
;OPZ UL^ HYYHUNLTLU[ OHZ [V IL HKOLYLK [V I` [OL
foreign employment agent as well as the prospective
TPNYHU[^VYRLY[VLUZ\YL[OLZHML[`HUK^LSMHYLVM[OL
^VYRLY
(SS ^VYRLYZ NVPUN ^P[O LTWSV`TLU[ ]PZH T\Z[ ZPNU
HNYLLTLU[Z^P[O:3)-,HZ^P[ULZZ-VYZLSMKLWHY[\YLZ
MVYKVTLZ[PJZLJ[VY^VYRLYZ[OLHNYLLTLU[ZOV\SKIL
ZPNULKH[[OL:3,TIHZZ`HUKYLNPZ[LYLK[OLYL
The following signatures and endorsements should be on
[OLHNYLLTLU[
ii. If recruitment is done by an agent:
:PNUH[\YLVMLTWSV`LY
:PNUH[\YLVMMVYLPNUHNLU[
:PNUH[\YLVMSVJHSHNLU[
:PNUH[\YLVMLTWSV`LL
:PNUH[\YLVM[OL^P[ULZZPUN:3)-,VMMPJLY
Pre-departure 15
iii. If you are going abroad through a visa sent by a friend
or a relative:
:PNUH[\YLVM[OLLTWSV`LY
(\[OLU[PJH[PVUVM,TIHZZ`*VUZ\SH[LVMMPJPHSMVY
KVTLZ[PJJH[LNVYPLZMLTHSLZ
:PNUH[\YLVMLTWSV`LL
(\[OLU[PJH[PVUI`:3)-,6MMPJLY
0[PZUV[HK]PZHISL[VVI[HPUWYP]H[L[V\YPZ[OVSPKH`]PZHZMYVTMYPLUKZVY
YLSH[P]LZHZHTLHUZ[VTPNYH[LMVYLTWSV`TLU[;OLYLPZUVVUL[VSVVRPU
[V^LSMHYLHZWLJ[ZVMZ\JO[YH]LSSLYZ;OLYLMVYLP[PZ\UZHMLHUKUV[HK]PZHISL
See Handout 3 – What is stated in my Job Agreement?
See Handout 4 - Minimum wages and conditions for specific countries
-VY4PKKSL,HZ[JV\U[YPLZ[OLYLPZHZLWHYH[LJVU[YHJ[MVYKVTLZ[PJ^VYRLYZ
^P[OKPMMLYLU[ZWLJPMPJH[PVUZMVYLHJOJV\U[Y`-VYTHSLSV^ZRPSSLK^VYRLYZ
[OLYLPZHZ[HUKHYKJVU[YHJ[ÔPJOHWWSPLZ[V4PKKSL,HZ[JV\U[YPLZHUKH
KPMMLYLU[JVU[YHJ[ZMVYV[OLYJV\U[YPLZ
Annex 4 – Sample Agreements of 5 countries
;VVSZ[OH[THÌL\ZLK!(^HYLULZZHIV\[ZLY]PJLHNYLLTLU[¶]PKLV
I`:3)-,
G. Registration at SLBFE
2L`0UMVYTH[PVUVU9LNPZ[YH[PVUH[:3)-,
I. Required documents for registration:
-HTPSÌHJRNYV\UKYLWVY[PMMLTHSLKVTLZ[PJ^VYRLY
=HSPK]PZH
7YLKLWHY[\YL[YHPUPUNJLY[PMPJH[LVM:3)-,
:PNULK(NYLLTLU[*VU[YHJ[
II. Why it is necessary to register with SLBFE?

<UKLY [OL :YP 3HURH )\YLH\ VM -VYLPNU ,TWSV`TLU[
(J[ 5V VM P[ PZ H SLNHS YLX\PYLTLU[ MVY HSS
16 Pre-departure
^VYRLYZ SLH]PUN :YP 3HURH MVY V]LYZLHZ LTWSV`TLU[
[VILYLNPZ[LYLK^P[O[OL:YP3HURH)\YLH\VM-VYLPNU
,TWSV`TLU[:3)-,WYPVY[VKLWHY[\YL
0[^PSSOLSWWYV[LJ[`V\`V\YQVIHZ^LSSHZ`V\YMHTPS`
[OYV\NO^LSMHYLZLY]PJLZWYV]PKLKI`[OL:3)-,
>OLU `V\ VI[HPU [OL YLNPZ[YH[PVU VM [OL :3)-,
P[ WYV]PKLZ `V\ ^P[O THU` WYP]PSLNLZ ;OL TVZ[
important is the assurance of the terms and conditions
of employment contract and access to life insurance
It will ensure the safety and welfare of your family
TLTILYZ :VTL VM [OL ILULMP[ZMHJPSP[PLZ PUJS\KL"
/V\ZPUN SVHUZ 3VHUZ MVY ZLSMLTWSV`TLU[
:JOVSHYZOPWZ HUK Z\WWVY[ MVY [OL LK\JH[PVU VM `V\Y
ZJOVVSNVPUN JOPSKYLU HUK V]LYZLHZ LK\JH[PVUHS
[YPWZ HUK THU` TVYL ILULMP[Z MVY `V\Y ZJOVVSNVPUN
JOPSKYLU:LL(UUL_¶^LSMHYLHUKZLY]PJLZVM:3)-,
III. Who should register with the SLBFE
(SS [OVZL SLH]PUN :YP 3HURH MVY LTWSV`TLU[ MVY [OL MPYZ[
time or those who have completed their initial contract
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OVWPUN [V JOHUNL QVIZ ÔPSL [OL`»YL V]LYZLHZ OH]L [V
YLNPZ[LY[OLTZLS]LZ^P[O[OL:3)-,VYH[[OL:3,TIHZZ`
VM[OLJV\U[Y``V\HYLPU
Important Note
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]HSPKVUS`MVY`LHYZ
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VY JOHUNL [OL LTWSV`LY `V\ T\Z[ YLYLNPZ[LY `V\YZLSM HUK `V\Y
LTWSV`LY H[ [OL :YP 3HURHU /PNO *VTTPZZPVU ,TIHZZ` PU [OH[
WHY[PJ\SHY JV\U[Y` VY I` NL[[PUN `V\Y YLSH[P]LZ [V YLYLNPZ[LY `V\
^P[O[OL:3)-,OLHKVMMPJLVY[OL:3)-,KPZ[YPJ[VMMPJL
J9LNPZ[LYPUN`V\YZLSMVYYLUL^PUN`V\YYLNPZ[YH[PVU^P[O[OL:3)-,
PZOPNOSÌLULMPJPHSMVY`V\6UJL`V\»YLYLNPZ[LYLK[OL:3)-,PZ
committed to providing you with various services including the
[LYTZHUKJVUKP[PVUZVM[OLLTWSV`TLU[JVU[YHJ[ZHML[`HUKJHYL
MVY`V\YMHTPS`»Z^LSMHYL
Pre-departure 17
I. Registration type, Fee and visa type
(ULTWSV`TLU[JVU[YHJ[HUK]HSPK]PZHPZYLX\PYLKMVYYLNPZ[YH[PVU
:3)-,JHUUV[[HRLYLZWVUZPIPSP[`^P[OV\[HZPNULKHNYLLTLU[ÔPJO
JSLHYS`PUKPJH[LZ[OL^VYRPUNJVUKP[PVUZ
7H`TLU[JH[LNVY`PZIHZLKVU[OLTVU[OZHSHY`Z\IQLJ[[VJOHUNLZ
-PYZ[[PTL KVTLZ[PJOV\ZLRLLWPUN 9ZHWWYV_

HZZPZ[HU[ZMLTHSL =(;MYLL
9LNPZ[YH[PVU
9LWLH[ OV\ZLRLLWPUN 9Z
assistants female
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(SSV[OLY 9Z
^VYR
categories
Frequently Asked Questions

9LNPZ[YH[PVUWYLKLWHY[\YL[YHPUPUNHUKWYLWHYH[PVU
1. Can an employee working overseas seek the assistance of the
SL Embassy for any disputes?
;OL,TIHZZ`[OYV\NO[OLSHIV\YKP]PZPVU^PSSHZZPZ[[OL:3)-,MVY
HSS^VYRLYZ;OLYLHYL:YP3HURHU4PZZPVUZ[OH[OH]LH3HIV\Y
:LJ[PVU[VZ\WWVY[:YP3HURHU4PNYHU[>VYRLYZ;OL`HYLSVJH[LK
H[(I\+OHIP+\IHP9P`HKO1LKKHO2\^HP[3LIHUVU1VYKHU
6THU 4HSKP]LZ 8H[HY :V\[O 2VYLH :PUNHWVYL 4HSH`ZPH
1HWHUHUK0ZYHLS
2. If you are changing the employer after the original contract
period, (if allowed in that country) what is the procedure?
;OL,TWSV`LYJHUTHRLHWH`TLU[VM<:+UVUYLM\UKHISL
MVY MLTHSL KVTLZ[PJ ^VYRLYZ PU 4PKKSL ,HZ[LYU JV\U[YPLZ HUK
YLNPZ[LY^P[O[OL:3,TIHZZ`
3. Where can I go for my pre-departure training?
(WHY[ MYVT [OL :3)-, [YHPUPUN JLU[YLZ [OLYL HYL WYP]H[L
[YHPUPUNJLU[YLZÔLYLYLNPZ[YHU[ZJHUNV[V
18 Pre-departure
Private training centres are accredited centres with approval
VM:3)-,Y\UI`[OLSPJLUZLKHNLU[I\[YL]PL^LKI`[OL:3)-,
9LNPZ[YH[PVUMLLPZ[OLZHTL
:LL(UUL_MVYSPZ[VM:3)-,HUK7YP]H[L[YHPUPUNJLU[YLZHUK
JVU[HJ[KL[HPSZ
4. Are there any special requirements for Middle East countries?
(SS[OVZLNVPUN[V:H\KP(YHIPHT\Z[WHZZ[OL5=8SL]LSKH`
YLZPKLU[PHS WYLKLWHY[\YL [YHPUPUN HUK VI[HPU [OL JLY[PMPJH[PVU
ILMVYL[OL`SLH]L
5. What is the preparation for Korean employment?
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(NYLLTLU[[OL.V]LYUTLU[VM2VYLHHSSVJH[LZHMP_LKU\TILY
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QVIZJHU\UKLYNV2VYLHUSHUN\HNL[YHPUPUNH[:3)-,JLU[YLZ
PZSHUK^PKL HUK \UKLYNV H KH` WYLKLWHY[\YL [YHPUPUN
JV\YZL
1.6. Pre-departure Self preparation/self-assessment

& Departure Checklist
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VI[HPULK [OL ULJLZZHY` HWWYV]HSZ MYVT [OL :YP 3HURH
)\YLH\VM-VYLPNU,TWSV`TLU[:3)-,`V\JV\SKWYLWHYL
`V\YZLSMMVY[OLQV\YUL`
A. At this moment you must consider the following:
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ULJLZZHY`JHYL[HRLYZ[VSVVRHM[LYHSS`V\YJOVYLZHUK
responsibilities which need to be done in your absence
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SVJHSP[` HUK PUMVYT [OLT ZV [OH[ [OL` JHU SVVR
PU[V`V\YMHTPS`»Z^LSMHYLZ\WWVY[`V\YMHTPS`HUK
assist upon your return
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.YHTH:L]HRH
7\ISPJ/LHS[O4PK^PMLHUK7\ISPJ/LHS[O0UZWLJ[VY
Pre-departure 19
7YPUJPWHSZ ;LHJOLYZ 0M `V\ OH]L HU` JOPSKYLU
ÔVHYLZ[\K`PUN
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`V\JHUYLNPZ[LY^P[O[OLT[OL`^PSSTVUP[VY[OL
ZHML[`VM`V\YJOPSK
9H[H]PY\^VVMMPJLY
B. Please also leave the following documents at your

home or in the custody of the care taker
*VW`VM`V\Y7HZZWVY[
*VW`VM`V\Y1VI(NYLLTLU[
*VU[HJ[ KL[HPSZ VM [OL YLJY\P[TLU[ HNLUJ` IV[O
SVJHSHUKHIYVHKHUK[OL:3)-,
+L[HPSZVM[OLLTWSV`LYPMH]HPSHISL
+L[HPSZ VM [OL :3 ,TIHZZ` PU [OL JV\U[Y` VM `V\Y
employment
:LL3PZ[VM:YP3HURHU,TIHZZPLZ^P[O3HIV\Y:LJ[PVUZHUKJVU[HJ[KL[HPSZ
HZ(UUL_
See Handout 5 - Services provided by the Labour Sections of the Sri Lankan
Embassies
Handout 6 - Pre-Departure Check list
C. Baggage, hand luggage and handbag

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HTV\U[ZWLJPMPLKPU[OL[YH]LS[PJRL[
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HUK LUZ\YL UV YLZ[YPJ[LK P[LTZ Z\JO HZ ZOHYW
VIQLJ[Z MPYL HYTZ TH[LYPHSZ [OH[ JHU JH[JO MPYL
LHZPS` SHYNL HTV\U[Z VM SPX\PK HYL JHYYPLK PU [OL
OHUKS\NNHNL
20 Pre-departure
,UZ\YL TVZ[ LZZLU[PHS P[LTZ Z\JO HZ WHZZWVY[ HUK
JVW`[PJRL[W\YZLTPU<:PUMVYTH[PVUHUK
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WLUHYLPUP[
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,UZ\YLJSV[OLZ[OH[HYLJVTMVY[HISL[V[YH]LSPUHUK
which are culturally suitable are chosen for the
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HWWYVWYPH[L
,UZ\YL `V\Y UHTL HUK HKKYLZZ H[ KLZ[PUH[PVU PZ
JSLHYS`THYRLKVUH[HNHUKMP_LKVU[V[OLTHPU
luggage
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HUKRLLW[OLRL`ZHMLS`PU`V\YOHUKIHN
,UZ\YL `V\ HYL UV[ [HRPUN HU` \UHSSV^LK P[LTZ
HJJVYKPUN [V JV\U[Y` VM KLZ[PUH[PVU PL YLSPNPV\Z
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PUKPMMPJ\S[`HUKMHJLOHYKZOPWZ\WVUYL[\YU[V:YP3HURH
;OPZ JLU[YL VMMLYZ H OVZ[ VM ZLY]PJLZ [V TPNYHU[ ^VYRLYZ
WYPVY[V[OLPYKLWHY[\YLHZ^LSS
Section 2 Departure
Pre-departure 21
Section 2 Departure
2.1 Travel to Airport
)LMHTPSPHY^P[O[OL,[PJRL[Z`Z[LT
,UZ\YLHPYWVY[HPYSPULUHTLZMSPNO[[PTLZPUKPJH[LKPU[OL
[PJRL[HYL^LSS\UKLYZ[VVK
,UZ\YL[YHUZWVY[PZHYYHUNLKZV[OH[`V\YLHJO[OLHPYWVY[
hours before the time of the flight as indicated in the travel
[PJRL[
@V\ TH` PUMVYT [OL HPYSPUL HIV\[ HU` TLHS WYLMLYLUJLZ
Z\JOHZ]LNL[HYPHUHUKOHSHSTLHSZHML^KH`ZPUHK]HUJL
9LTLTILY[VYLMYLZO`V\YZLSMHUK^LHYJSLHUJSV[OLZILMVYL
departure
2LLW `V\Y [PJRL[ WHZZWVY[ ]PZH KVJ\TLU[Z MSPNO[ KL[HPSZ
the sponsor details or the details of the person who would
IL YLJLP]PUN `V\ H[ [OL (PYWVY[ HUK JVU[HJ[ UV VM :YP
3HURHU ,TIHZZ` PU KLZ[PUH[PVU JV\U[Y` ZVTLÔLYL ZHML
and secure in your handbag for easy access
,UZ\YL`V\KVU»[NP]LWLYZVUHSJVU[HJ[KL[HPSZ[V\URUVÛ
WLYZVUZHZ`V\THÌLH[YPZRVMO\THU[YHMMPJRPUN¶ILPUN
[YPJRLKJOLH[LKHUKZJHTTLK
2.2 At the Airport

,UZ\YL`V\NV[V[OLJVYYLJ[JOLJRPUJV\U[LYHM[LYYLMLYYPUN
to the information board displayed at the airport or on
[OL IHZPZ VM HPYWVY[ HUUV\UJLTLU[ :VTL[PTLZ *\Z[VT
6MMPJLYZ^PSSTHRLHWLYZVUHSJOLJR[VLUZ\YL[OH[`V\KV
UV[JHYY`HU`\UH\[OVYPaLKWYVWLY[`HY[PJSLZ
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Q\Z[ILMVYL`V\LU[LY[OLJOLJRPUJV\U[LYZ@V\YIHNNHNL
^PSSHSZVILZLJ\YP[`JOLJRLKMVY[OLZLJVUK[PTL
)L Z\YL UV[ [V JHYY` HU` WHJRHNLZ VY IHNZ MVY \URUVÛ
persons along with your luggage as they may contain
\URUVÛVYPSSLNHSP[LTZ
Departure 23
:\ITP[`V\YWHZZWVY[HPY[PJRL[HUKIHNNHNL[V[OLYLSL]HU[
(PYSPUL JV\U[LY HUK VI[HPU `V\Y IVHYKPUN WHZZ IHNNHNL
HJRUV^SLKNLTLU[ Z[PJRLY 0M `V\ HYL NVPUN ]PH H [YHUZP[
WVPU[LUZ\YL`V\OH]L`V\YVU^HYKIVHYKPUNWHZZ
7SLHZL KV UV[ SLH]L `V\Y OHUK S\NNHNL VY OHUKIHN
\UH[[LUKLKÔPSLH[[OLHPYWVY[
,UZ\YL`V\MPSSPU[OL,TIHYRH[PVUJHYKJVYYLJ[S`
7YVJLLK[VPTTPNYH[PVUJV\U[LYHUKZ\ITP[`V\YWHZZWVY[
LTIHYRH[PVU JHYK HUK IVHYKPUN WHZZ MVY ]LYPMPJH[PVU HUK
LUKVYZLTLU[
7YVJLLK [V IVHYKPUN NH[L [OYV\NO K\[` MYLL HYLHZ HUK NV
[VJVYYLJ[IVHYKPUNNH[LHZPUKPJH[LKPU[OLIVHYKPUNWHZZ
Listen to public announcements and enter and stay at the
waiting area until boarding announcement is made by the
HPYSPULZ[HMM
Image of boarding pass
Embarkation Card
24 Departure
Image of embarkation card
2.3 In the flight

,UZ\YL`V\ZP[HJJVYKPUN[V[OLZLH[U\TILYHZZPNULKPU[OL
boarding pass
,UZ\YL`V\YOHUKS\NNHNLPZWSHJLKPU[OLV]LYOLHKJHIPU
3PZ[LU[V[OLPUZ[Y\J[PVUZVM[OLMSPNO[H[[LUKHU[Z;OL`HYL
[OLYL[VOLSW`V\(ZR[OLTPM`V\ULLKHU`PUMVYTH[PVU
OLSW
@V\ HYL NP]LU YLMYLZOTLU[Z HUK TLHSZ MYLL VM JOHYNL PU
MSPNO[V[OLY[OHUI\KNL[HPYSPULZ
,UZ\YL`V\\ZL[OL[VPSL[HZPUZ[Y\J[LKK\YPUNWYLKLWHY[\YL
[YHPUPUNHUKRLLWP[JSLHUÔLU`V\SLH]L
)LOH]LPUHTHUULY[OH[PZJHSTHUKKVLZUV[KPZ[\YIV[OLY
[YH]LSLYZ
Section 3 Arrival and In- Service
Departure 25
Section 3 Arrival and In- Service
3.1 Arrival in destination country
,UZ\YL`V\OH]LJVYYLJ[S`MPSSLK[OLKPZLTIHYRH[PVUJHYKPM
provided while in the aircraft or obtained at the emigration
JV\U[LY H[ KPZLTIHYRPUN HPYWVY[ TVZ[ VM [OL TPKKSL
LHZ[LYUKLZ[PUH[PVUZKVUV[\ZLHKPZLTIHYRH[PVUJHYK
,UZ\YL[OL0TTPNYH[PVUZLHSPZWSHJLKVU`V\YWHZZWVY[HZ
proof of arrival
*VSSLJ[JVYYLJ[S\NNHNLMYVTHSSVJH[LKS\NNHNLILS[0M`V\Y
IHNNHNLPZTPZZPUN`V\JHUZLLROLSWMYVT[OLSVZ[IHNNHNL
counter
,UZ\YL`V\MVSSV^[OLPUZ[Y\J[PVUZ[V[OLL_P[NH[L[OYV\NO
the customs
4LL[ [OL MVYLPNU HNLU[ YLWYLZLU[H[P]L VY LTWSV`LY HZ
HK]PZLKI`[OLSVJHSHNLU[
=LYPM` [OLPY PKLU[PMPJH[PVU [V LUZ\YL `V\ TLL[ [OL JVYYLJ[
WLYZVU;OYV\NO0+JHYKVYUHTL
(JJVTWHU`[OLT[VYLHJO`V\Y^VYRWSHJLZHMLS`
0UMVYT`V\YMHTPS`VM`V\YZHMLHYYP]HS
0MWVZZPISLPUMVYT[OL:3,TIHZZ`VM`V\YZHMLHYYP]HS@V\
have the number already
In the case of transit via another airport before destination:
@V\ T\Z[ IL H^HYL PM `V\Y MSPNO[ PZ MS`PUN KPYLJ[S` [V `V\Y
KLZ[PUH[PVUJV\U[Y`VY`V\^PSSILPU[YHUZP[H[HUV[OLYHPYWVY[
@V\JHUJVU[HJ[[OLPUMVYTH[PVUKLZRH[HPYWVY[PM`V\ULLK
any help
0M`V\ULLK[VJOHUNL`V\YMSPNO[MPUKV\[MYVT[OL[PJRL[
[OL KL[HPSZ VM [OL UL_[ MSPNO[ Z\JO HZ [PTL VM KLWHY[\YL
flight time and terminal numbers
6UJL `V\ KPZLTIHYR MYVT [OL MPYZ[ MSPNO[ MPUK V\[ [OL
JVYYLJ[IVHYKPUNNH[L5VVM[OL[YHUZP[HPYWVY[HUKYLHJO
[OLYL^P[OV\[KLSH`
.V [V [OL PUKPJH[LK KLWHY[\YL NH[L HM[LY MVSSV^PUN [OL
necessary security procedures
Arrival and In-Service 27

,UZ\YL`V\YIHNNHNL^PSSYLHJOMPUHSKLZ[PUH[PVUZVTL[PTLZ
`V\ TH` OH]L [V JVSSLJ[ `V\Y IHN HUK JOLJR P[ PU VUJL
HNHPU
3.2 At work/In-service
a. Duty related responsibilities
2LLWHJVW`VM`V\YWHZZWVY[^P[O`V\H[HSS[PTLZHZ
`V\YLTWSV`LYTH`RLLW`V\YWHZZWVY[^P[O[OLTÔPSL
`V\ HYL LTWSV`LK @V\ JHU HSZV ZH]L `V\Y WHZZWVY[
U\TILYPU`V\YOHUKWOVULVYZVTLÔLYLZHML
,UZ\YL[OH[`V\YLTWSV`LYVI[HPUZ`V\Y^VYRWLYTP[VY
YLZPKLU[WLYTP[^P[O[OLJVYYLJ[PUMVYTH[PVU2LLW[OL
U\TILY ZHMLS` ^YP[[LU VY ZH]LK PU `V\Y OHUK WOVUL
This document is important as you must have it with
`V\ ÔLU ZLLRPUN V[OLY ZLY]PJLZ PU [OL JV\U[Y` VM
LTWSV`TLU[Z\JOHZOVZWP[HSPaH[PVU
,UZ\YL`V\OH]LHNVVK\UKLYZ[HUKPUNVM[OLOVTLZL[
\WHUK[OLLTWSV`LYHUK[OLL_HJ[^VYR[OH[`V\HYL
L_WLJ[LK[VJHYY`V\[
,UZ\YL [OL L_WLJ[LK [HZRZ HYL JVTT\UPJH[LK [V `V\
and you have a good understanding of the employers
L_WLJ[H[PVU
)\PSKHOLHS[O`YLSH[PVUZOPWHUKTHPU[HPUHWYVMLZZPVUHS
distance with the employer and family members and
V[OLYZPU[OL^VYRWSHJL
,UZ\YL[OL[HZRZHYLJVTWSL[LKH[[OLHWWYVWYPH[L[PTL
allocated in the manner preferred by your employer
,UZ\YL[OL[HZRZHYLJVTWSL[LK[V[OLM\SSZH[PZMHJ[PVU
of the employer and family members
,UZ\YL `V\ YLZWLJ[ [OL WYP]HJ` VM [OL LTWSV`LY HUK
family members and do not disturb their routine while
JHYY`PUNV\[`V\YVÛ[HZRZ
,UZ\YL [OH[ `V\Y WSHJL VM LTWSV`TLU[ HZZL[Z HUK
MHTPS` TLTILYZ VM LTWSV`LY HYL MYLL VM HU` YPZRZ VM
HJJPKLU[ZMPYLL[J
,UZ\YL `V\ MVSSV^ ZHML[` Y\SLZ HUK UVYTZ ÔLU
^VYRPUN[VLUZ\YL`V\YVÛZHML[`HUKZLJ\YP[`
28 Arrival and In-Service

0M[OLYLPZHWYVISLT[OLLTWSV`LYZOV\SKILPUMVYTLK
and a suitable resolution should be reached
,UZ\YL `V\Y JVTT\UPJH[PVU PU [OL SVJHS SHUN\HNL PZ
LUOHUJLKK\YPUN[OL[PTLVM`V\YLTWSV`TLU[
;V THRL SLHYUPUN VM [OL SVJHS SHUN\HNL LHZPLY HUK
MHZ[LY RLLW H IVVR [V ^YP[L KVÛ [OL ^VYKZ HUK P[Z
corresponding meaning
,UZ\YL `V\Y LTWSV`LY ZLUKZ `V\Y TVU[OS` ZHSHY` [V
`V\Y :YP 3HURHU IHUR HJJV\U[ .P]L `V\Y HJJV\U[
KL[HPSZ[V[OLLTWSV`LYHUKHZRMVYZVTLL]PKLUJLVM
deposit if possible
,UZ\YL [OL \ZL VM [OL TVIPSL WOVULZ L[J PZ KVUL H[
the appropriate and allocated time and not while
WLYMVYTPUN`V\Y[HZRZ
+VUV[Y\UH^H`WYPVY[V[OL`LHYWLYPVK
,UZ\YL`V\RLLW`V\Y^VYRWLYTP[^P[O`V\ÔLU`V\
NVV\[ZPKLVM`V\YWSHJLVM^VYR
2LLWPUTPUK[OLWYVOPIP[PVUZPU[OLJV\U[Y``V\HYL[V
be employed in
If you experience problems at work
0M`V\HYLMHJLK^P[OHWYVISLTPU[OL^VYRWSHJL!
;HSR [V `V\Y LTWSV`LY VY Z\WLY]PZVY VY [V [OL
YLJY\P[TLU[HNLUJ`MPYZ[0[PZPUL]LY`VUL»ZPU[LYLZ[
[V YLZVS]L KPZW\[LZ;Y` [V YLJVYK [OL PUJPKLU[Z VY
WYVISLTZ VJJ\YYPUN PU JHZL `V\ ULLK [V MPSL H
MVYTHS JVTWSHPU[ 0M [OL WYVISLT PZ UV[ YLZVS]LK
`V\ ZOV\SK JVU[HJ[ HU 5.6 H [YHKL \UPVU `V\Y
,TIHZZ` VY [OL :3)-, [OYV\NO H MHTPS` TLTILY
0UMVYT [OL :3)-, VY ,TIHZZ` PM UVUWH`TLU[ VM
salary or if your sponsor had violated your contract
ÔPSL`V\HYL^VYRPUNHIYVHKYou cannot collect
non-payment of your wages after you come back to
Sri Lanka. This must be done while you are in the
country of employment. This is quite difficult to do
after return & employer is under no obligation.

b. Personal Responsibilities
,Z[HISPZO H NVVK ^VYRPUN YLSH[PVUZOPW ^P[O V[OLY
^VYRLYZPU[OL^VYRWSHJLVYOV\ZLOVSK
,UZ\YL YLN\SHY JVTT\UPJH[PVU ^P[O MHTPS` TLTILYZ
during the allocated time period for personal time
+V UV[ TPZ\ZL [OL MHJPSP[PLZ WYV]PKLK [V `V\ Z\JO HZ
[LSLWOVULZ^H[LYHZP[PZZJHYJLPU[OLTPKKSLLHZ[
household equipment etc
,UZ\YL ZHML[` HUK ZLJ\YP[` VM HSS PTWVY[HU[
KVJ\TLU[H[PVUZ\JOHZWHZZWVY[JVU[YHJ[JVW`^VYR
permit or resident permit where appropriate and return
[PJRL[HUKTLKPJHSYLWVY[ZPMHWWYVWYPH[L
,UZ\YL HWWYVWYPH[L HUK J\S[\YHS ZLUZP[P]L JSV[OLZ HYL
^VYUÔPSLPU[OLOV\ZLOVSKVY^VYRWSHJL
;HRLZWLJPHSJHYLHIV\[`V\YWLYZVUHSO`NPLULOLHS[O
PUJS\KPUNZL_\HSOLHS[OWYL]LU[PVUMYVT:;+/0=
(0+:JSLHUSPULZZHUKHWWLHYHUJL
+\YPUN [OL JVU[YHJ[ WLYPVK [Y` HZ T\JO HZ WVZZPISL
UV[[VYL[\YU[V:YP3HURH\USLZZLZZLU[PHSVYHSSV^LKH
OVSPKHÌ`LTWSV`LY
+VUV[Z[LHSHU`P[LTMYVT[OLOV\ZLOVSKVYV\[ZPKLHZ
it is a punishable offense and you will be imprisoned
+V UV[ JVSSLJ[ P[LTZ KPZJHYKLK I` [OL LTWSV`LY HZ
[OLZL^PSSWPSL\WV]LY[OL`LHYLTWSV`TLU[WLYPVK
HUK`V\^PSSUV[ILHISL[VJHYY`L]LY`[OPUNIHJR[V:YP
3HURH\USLZZJHYNVJOHYNLZJHUILIVYUL
0M`V\^HU[[V[HRLP[LTZOVTL`V\HYLHK]PZLK[VI\`
[OLTK\[`MYLLMYVT[OLHPYWVY[\WVUYL[\YULSLJ[YPJHS
goods will also have warranty and can be repaired
within the country
4HRLZ\YL`V\HYLH^HYLVM[OLL_JOHUNLYH[LZÔLU
purchasing items
,UZ\YL `V\Y ZHSHY` PZ ILPUN KLWVZP[LK [V [OL IHUR
HJJV\U[^P[OWYVVMNP]LU[V`V\KLWVZP[ZSPWZI``V\Y
LTWSV`LYVYJOLJR^P[O`V\YMHTPS`TLTILYZ
See Handout 7 – Managing your money

;VVSZ [OH[ TH` IL \ZLK! (WLRZOH ]PKLV VU ZL_\HS OLHS[O
4HKHYH]PKLVVUZL_\HSOLHS[OVM[OLMHTPS`=PKLVVU/0= (0+:
:OHR[OP]PKLVVU/0= (0+:/HYPU2HKH[O\YH=PKLV
3.3 Repatriation due to various reasons

There are various reasons for repatriation or immediate
facilitation of return to home country prior to the contract
LUKPUN
+\L[VOVZ[JV\U[Y`TLKPJHS[LZ[YLZ\S[
+\L[VJOYVUPJPSSULZZÔPSZ[PUZLY]PJL
+\L[VVJJ\WH[PVUHSPUQ\Y`
+\L[VKLH[OVMSV]LKVULH[OVTL
9\UUPUNH^H`MYVTLTWSV`LYK\L[VU\TLYV\ZOHYHZZTLU[Z
*VTWSL[PVU VY MPUHSPaH[PVU VM KL[LU[PVU K\L [V PSSLNHS
undocumented status
*VTWSL[PVUVYMPUHSPaH[PVUVMWYPZVU[LYT
3.4 End of Contract

,UZ\YLHSSZHSHY`WH`TLU[ZOH]LILLUKVULI`[OLLTWSV`LY
PMWHPK[V`V\PUJHZO[OLJHZOPZZLJ\YL
@V\T\Z[THRLZ\YL[OH[HSS`V\YZHSHYÒHZILLUWHPK[V
`V\ILMVYL[OLLTWSV`LYNL[Z`V\YL_P[WLYTP[6UJL[OPZ
seal is stamped you cannot claim your salary from your
LTWSV`LY
,UZ\YL[OLLTWSV`LYPZPUMVYTLKVM[OLJVU[YHJ[LUKKH[L
HUK^PSSPUNULZZ[VYLTHPUVYYL[\YUIHJR[V:YP3HURH
9L[\YU[PJRL[ZOV\SKILW\YJOHZLKI`[OLLTWSV`LYÔPJOPZ
a contractual requirement
,UZ\YL `V\Y >VYR 7LYTP[ PZ PU VYKLY 0[ ZOV\SK JVU[HPU H
WOV[V0+^P[O[OL:WVUZVY»ZUHTLHUKPKLU[PMPJH[PVUHUK
[OLTPNYHU[^VYRLYZUHTLZHUKWHZZWVY[U\TILY>P[OV\[
[OL>VYR7LYTP[`V\^PSSUV[ILPZZ\LKHUL_P[WLYTP[[V
leave the country
5V[OH]PUNH>VYR7LYTP[JHUW\[`V\H[YPZRVMHMPULVYH
jail term

0UMVYT `V\Y MHTPS` TLTILYZ PU :YP 3HURH PM `V\ ^PSS IL
returning and possible dates
/HUKV]LYHSSP[LTZNP]LUI`[OLLTWSV`LYMVY\ZL^P[OPU
the employment period
;OLKVTLZ[PJ^VYRLYTH`Z\NNLZ[[OH[ZOLJV\SK[YHPU[OL
UL_[WLYZVUPM[OL`HYLIYV\NO[VULTVU[OILMVYLZOLSLH]LZ
What not to do
+VUV[WYVTPZL[VZLUKZVTLVULHZHYLWSHJLTLU[
[V`V\YLTWSV`LY`V\THÌLH[YPZRHUKW\[V[OLYZ
H[YPZR
+VUV[IYPUN[OLKPZJHYKLKLSLJ[YPJHSP[LTZHUKV[OLY
NVVKZIHJR[V:3;OL`THÙV[ILJVTWH[PISL^P[O
V\YZ`Z[LTZ
+VUV[[HRLP[LTZ[OH[KVUV[ILSVUN[V`V\
+VUV[NL[[YPJRLKPU[VI\`PUNP[LTZMVYV[OLYZPU[OL
WSHULVYH[K\[`MYLL@V\HYLH[YPZRVMILPUNJOLH[LK
HUK[YPJRLK
@V\T\Z[THPU[HPUHUKWYV[LJ[[OLKPNUP[`VM`V\YZLSM
HUKHSS:YP3HURHUZ
3.4.1 Extension of Stay

If you do not wish to return home at the completion of your
contract and you are agreeable to your employers request to
YLTHPUMVYHM\Y[OLY[PTLWLYPVK`V\T\Z[KV[OLMVSSV^PUN!
,UZ\YL `V\Y >VYR 7LYTP[ PZ HKQ\Z[LK HJJVYKPUNS` VY [OL
sponsor is in the process of doing same
0UMVYT`V\YMHTPS`TLTILYZVM`V\YWSHUZ
0UMVYT[OLMVYLPNUHNLU[HUKSVJHSHNLU[
0UMVYT[OL:YP3HURHU,TIHZZ`HUKYLUL^[OLJVU[YHJ[MVY
the additional period

+VUV[Y\UH^H`MYVT`V\YLTWSV`LYZWYLTPZLZ\USLZZ
`V\OH]LHZLYPV\ZHUK\UH]VPKHISLWYVISLT*VU[HJ[
[OL ,TIHZZ` VY [OL 7VSPJL :[H[PVU PM `V\ KV OH]L H
WYVISLT
(Z ZVVU HZ `V\ SLH]L `V\Y WSHJL VM LTWSV`TLU[ `V\
H\[VTH[PJHSSÌLJVTLHUPSSLNHSLU[P[`PU[OH[JV\U[Y`
9\UUPUN H^H` MYVT `V\Y LTWSV`LY»Z OV\ZL PZ HSZV
grounds for the police to arrest you and imprison you
PUKLMPUP[LS`
+V UV[ NL[ [YPJRLK I` WLVWSL ÔV HZR `V\ [V KV ZV
`V\ TH` IL H[ YPZR VM [YHMMPJRPUN MVY ZL_\HS VY SHIV\Y
L_WSVP[H[PVU
Section 4 Return and Reintegration

Section 4 Return and Reintegration
4.1 Returning to Sri Lanka
(A) Arrival at the Sri Lankan Airport
,UZ\YL `V\ JVYYLJ[S` MPSS [OL KPZLTIHYRH[PVU JHYK
if provided while in the aircraft or obtained at the
LTPNYH[PVU JV\U[LY H[ KPZLTIHYRPUN HPYWVY[ TVZ[
of the middle eastern destinations do not use a
KPZLTIHYRH[PVUJHYK
,UZ\YL[OL0TTPNYH[PVUZLHSPZWSHJLKVU`V\YWHZZWVY[
as proof of arrival
*VSSLJ[ JVYYLJ[ S\NNHNL MYVT HSSVJH[LK S\NNHNL ILS[
0M`V\YIHNNHNLPZTPZZPUN`V\JHUZLLROLSWMYVT[OL
lost baggage counter
,UZ\YL `V\ MVSSV^ [OL PUZ[Y\J[PVUZ [V [OL L_P[ NH[L
[OYV\NO [OL J\Z[VTZ@V\ JHU NV [OYV\NO [OL .YLLU
*OHUULSPM`V\OH]LUV[OPUN[VKLJSHYL`V\JHU[HRL
Green channel without filling any documents if you
KVUV[OH]LHU`[OPUN[VJSHPTI\[Z[PSS[OL`^PSSKV
H YHUKVT JOLJR HUK HZR X\LZ[PVUZ I\[ PM `V\ OH]L
[OPUNZ[VJSHPTZ\JOHZTHU`LSLJ[YVUPJZUL^P[LTZ
and alcohol or cigarette over the limit then do all the
KVJ\TLU[H[PVUZHUK[HRL[OLUVYTHSJOHUULS
)HNNHNL ZOV\SK UV[ JVU[HPU NVVKZ MVY V[OLYZ NVVKZ
in commercial quantities and prohibited or restricted
NVVKZ:VTLVM[OLTHYL!+HUNLYV\Z+Y\NZ>LHWVUZ
,_WSVZP]L+L]PJLZHUK.VSK
@V\ HYL LU[P[SLK MVY +\[` -YLL(SSV^HUJL VU HYYP]HS
HJJVYKPUN[V[OLWLYPVKVM`V\YZ[H`HIYVHK
*VU[HJ[:3)-,*V\U[LYZVVUHM[LY*\Z[VTZHUKMPSSPU
the application form for any medical claim insurance
L[J
0MMHJLK^P[OHWYVISLTVYMLLSPUNZPJRZLLRHZZPZ[HUJL
MYVT[OL:3)-,JV\U[LYH[[OL(PYWVY[
Return and Reintegration 35

0M `V\ OHWWLU [V SVZL HU P[LT H[ [OL HPYWVY[ `V\
ZOV\SK MPYZ[S` JVU[HJ[ [OL YLSL]HU[ HPYSPUL `V\ HYL
^LYL [YH]LSSPUN ^P[O 7SLHZL WYVJLLK [V [OL ULHYLZ[
information counter and the personnel on duty will
HZZPZ[`V\M\Y[OLY
0UMVYT `V\Y MHTPS` VM `V\Y ZHML HYYP]HS ;LSLWOVUL
MHJPSP[PLZHYLWYV]PKLKH[[OLHYYP]HSHUKL_P[HYLHZMVY
PUJVTPUNWHZZLUNLYZ
0M`V\^PZO[VJOHUNL`V\YJSV[OLZIHJRPU[VOV^`V\
KYLZZPU:YP3HURH`V\TH`YLX\LZ[[VNV[V:HOHUH
7P`HZH[OL^LSMHYLJLU[YL[YHUZP[OVTLVM[OL:3)-,
MYVT[OL:3)-,JV\U[LYH[[OLHPYWVY[
,UZ\YL`V\RLLW`V\YWHZZWVY[WYL]PV\ZJVU[YHJ[HUK
V[OLYPTWVY[HU[KVJ\TLU[ZZHMLS`
@V\ JHU ZLLR [OL HZZPZ[HUJL VM [OL :3)-, VMMPJLYZ H[
[OLHPYWVY[PM`V\OH]LYL[\YULK[V[OLJV\U[Y`K\L[V"
PSSULZZPUQ\YÒHYHZZTLU[VYHI\ZL[OL:3)-,VMMPJPHSZ
based at the airport could provide a variety of services
IHZLKVU`V\YYLX\PYLTLU[;OPZPUJS\KLZL_WLUKP[\YL
[VNVOVTLHUKZLY]PJLZH[[OL[YHUZP[OV\ZL:HOHUH
7P`HZH
@V\ JHU YLX\LZ[ MVY JVTWLUZH[PVU H[ [OL >LSMHYL
+P]PZPVUVM[OL:3)-,PM`V\OH]LYL[\YULKWYPVY
[V JVTWSL[PUN [OL JVU[YHJ[ K\L [V" 0SSULZZ(JJPKLU[
(U` KPZHIPSP[` VY 9LWH[YPH[PVU K\L [V OHYHZZTLU[ VY
physical abuse
,UZ\YL `V\ NV OVTL ^P[O [H_PZ ÔPJO HYL YLNPZ[LYLK
^P[O[OLHPYWVY[HUKUV[[VNL[HZZPZ[HUJLMYVTIYVRLYZ
TPKKSLTLU[V[YH]LS[V`V\YOVTLPM`V\OH]LUV[
PUMVYTLK`V\YMHTPS` TLTILYZ [V WPJR `V\ MYVT [OL
(PYWVY[+VU»[HSSV^\URUVÛWLVWSL[VNL[PU[V`V\Y
OPYLK]LOPJSLHZHSS`V\Y]HS\HISL[OPUNZHYL[OLYL
+VUV[NL[[YPJRLKI`\URUVÛWLYZVUZH[[OL(PYWVY[
VYV\[ZPKL
See Handout 8 - Services Provided By Sahana Piyasa at the 2 International
Airports
36 Return and Reintegration

4.2 Short term reintegration and re-migrate
I. If you are returning for a short period, and have plans to go back
for employment, you should register again at the SLBFE and
obtain your visa facilitated by your employer/sponsor if there
is such an arrangement. If not you may request information on
jobs available in that country or others.
II. You can get an assessment of your skills through the system
of Recognition of Prior Learning of the NAITA. Seek further
information through the SLBFE
III. Look back at the achievements and progress you have made in
the past 2 years and compare with your original goal. Have you
met your goal? What more needs to be done to reach it?
IV. Ensure that no false documentation is prepared and return is
done legally through the correct channels, if you wish to do so.
V. Join the Ratawiruwo programme and obtain its benefits
Handout 9 - What is the Rataviruwo Programme
4.3 Long Term Reintegration

I. Recognition of Prior Learning (RPL) can be obtained upon your
return to assess your skills through TVEC, NAITA and TVA
II. If you wish to start a business venture of your own, you should
contact the Welfare Division of the SLBFE regarding the
special interest subsidized loans available through the Samurdhi
Authority.
III. Look back at the achievements and progress you have made in
the past 2 years and compare with your original goal. Have you
met your goal? What more needs to be done to reach it?
IV. Seek the advice and guidance of the SLBFE and get to know
all their reintegration related services such as livelihood loans,
training.
V. Visit the District Secretariat and obtain information about small
and medium enterprise loans through Samurdhi, Divi Neguma
and other similar programmes, including those of NGOs.
VI. If you are taking long term medication, seek regular medical
advice. Obtain a health check to ensure you are healthy and fit
and are able to engage in a livelihood.

-YLX\LU[S`(ZRLK8\LZ[PVUZ
:3)-,>LSMHYLZLY]PJLZMVYTPNYHU[^VYRLYZ[OLPYMHTPSPLZHUKYL[\YULLZ
@V\JHUVI[HPU^LSMHYLZLY]PJLZVM[OL:3)-,ILMVYLKLWHY[\YLÔPSLPU
ZLY]PJLHUK\WVUYL[\YU
1. Who can access SLBFE welfare services?

:3)-, WYV]PKLZ ^LSMHYL ZLY]PJLZ [V [OVZL ÔV HYL PU ULLK VY OH]L
issues
>LSMHYLVM[OVZL^P[OPU:3¶-HTPS`TLTILYZVMTPNYHU[^VYRLYZ
>LSMHYLVM[OVZLV\[ZPKLVM:YP3HURH¶4PNYHU[^VYRLYZ
>LSMHYLVMYL[\YULLZ
2 What is an Insurance scheme?

(MHJPSP[`[OH[WYV]PKLZTVUL[HY`JVTWLUZH[PVUPUJHZLVMHUPUQ\Y`
KPZHIPSP[`VYKLH[OVMHTPNYHU[^VYRLY[V[OLMHTPS`TLTILYZVY[OVZL
HWWVPU[LKHZILULMPJPHYPLZ
6US` [OL TPNYHU[ ^VYRLY PZ PUZ\YLK HUK UV[ [OL MHTPS` TLTILYZ
*VTWLUZH[PVU PZ WHPK IHZLK VU KLH[O PUQ\Y` KPZHIPSP[` HUK PSSULZZ
OVZWP[HSPaH[PVUYLWH[YPH[PVU
3. How can I make a claim?

+LH[O*SHPTZHYLHJJLW[LK\W[VHTH_VMTVU[OZHM[LYKLH[O;OL
SLNHSMHTPS`TLTILYZJHUTHRL[OLJSHPT[V[OL:3)-,I`Z\ITP[[PUN
a certified death report and death certificate and where appropriate
THYYPHNLJLY[PMPJH[LZHUKIPY[OJLY[PMPJH[LZVMJOPSKYLU3LNHSZ[H[\ZVM
[OLTPNYHU[^VYRLYZPZHSZVPTWVY[HU[ÔLUTHRPUNJSHPTZ
38 Return and Reintegration

Injury Claims
>OLUYL[\YUPUNH[HPYWVY[`V\JHUYLWVY[[V[OL:3)-,KLZRQ\Z[HM[LY
J\Z[VTZHUK[OL:3)-,^PSS[HRL`V\[V:HOHUH7P`HZH0M`V\NV
OVTLKPYLJ[S`MYVT[OLHPYWVY[^P[OV\[YLWVY[PUN[V:3)-,KLZR[OLU
you need to get admitted to a hospital and get a medical certificate
HZWYVVMVMPUQ\Y`VYKPZHIPSP[`HUKZ\ITP[[V:3)-,^P[O`V\YJSHPT
YLX\LZ[;OPZZOV\SKPKLHSSÌLKVUL^P[OPUTVU[OZHM[LYHYYP]HS
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[OLYLNPZ[YH[PVUJV]LYZH`LHYLTWSV`TLU[WLYPVK0M[OLJVU[YHJ[
WLYPVKPZMVY`LHYZ[OLYLNPZ[YH[PVUHUKPUZ\YHUJLT\Z[ILYLUL^LK
HM[LY[OLLUKVM[OLUK`LHY
:LL(UUL_MVYHM\SSSPZ[VMZLY]PJLZWYV]PKLKI`[OL:3)-,
1 How is the Workers Welfare Fund (WWF) set up?

)`(J[VM7HYSPHTLU[
2. What are the welfare services for family members of the Migrant worker
and support for the development of the family?
:JOVSHYZOPWZJOLTLMVYJOPSKYLU¶[OLTPNYHU[^VYRLYZOV\SKILYLNPZ[LYLK
H[[OL[PTLVMJOPSKWHZZPUN[OLL_HT
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+HY\KPYP`H 7YVNYHTTL MVY LUJV\YHNPUN TPNYHU[ ^VYRLYZ JOPSKYLU»Z
talents
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+LWHY[TLU[ :3)-, M\UKZ HYL UV[ KP]LY[LK [V^HYKZ [OPZ 4PNYHU[
^VYRLYZJHU]VS\U[HYPS`QVPU[OPZZJOLTL
:JOVSHYZOPW MVY ZJOVVS SLH]LYZ HUK TLTILYZ VM 9H[H]PY\^V
VYNHUPaH[PVU

3 What are the welfare services provided by SLBFE for in-service migrant
workers?
9LZVS]LNYPL]HUJLZ^P[OPU[OLV]LYZLHZJV\U[Y`VYYLWH[YPH[L[OLTIHJR
[V:3
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-VYLPNU,TWSV`TLU[+P]PZPVU3HIV\Y>LSMHYL+P]PZPVUOHUKSLZHSS[OLZL
issues
*VUJPSPH[PVUZLY]PJLZHYLHSZVWHY[VM>LSMHYLZLY]PJLZ
4 What are the available Welfare services for returnees?
;OPZZLY]PJLJVTTLUJLZMYVT[OL:3)-,KLZRULHY[OL.YLLU*OHUULSH[
[OLHPYWVY[
0M H YL[\YULL PZ WYLNUHU[ ZOL TH` JOVVZL [V ZLLR HZZPZ[HUJL H[ [OL
:HOHUH7P`HZHHUK[HRLHU`M\Y[OLYKLJPZPVUZVYMVSSV^\WHJ[PVU
-VY^VYRLYZÔVYL[\YU^P[OIHIPLZ[OL`JHUHSZVZLLRHZZPZ[HUJLH[
[OL:HOHUH7P`HZH
-VYYL[\YULLZ^P[OKPZHIPSP[PLZ[OLYLHYLMHJPSP[PLZ[VVI[HPUSP]LSPOVVK
HZZPZ[HUJLVM[OL:3)-,IHZLKVU[OLHZZLZZLKULLK(UVMMPJLY^PSS
Z\WWVY[[OLT[VKL]LSVWHI\ZPULZZWSHU
9LPU[LNYH[PVUHZZPZ[HUJLHUKZLSMLTWSV`TLU[SVHUZ
*V\UZLSPUN
(ZZPZ[HUJLMVYPUQ\YLKVYZPJRS`
5 Can those who are not registered also seek welfare services?
(ZZPZ[HUJLJHUILVI[HPULKI\[UV[HSS^LSMHYLILULMP[Z)HZLKVUJHZLI`
case basis
6 During civil unrest in foreign countries what support does SLBFE
provide?
:3)-,JHUZ\WWVY[[VL]HJ\H[L`V\IHJROVTL
7 Is there a time limit to work in Cyprus?
@LZ0U*`WY\ZVULPZHISL[V^VYRVUS`MVYHTH_PT\TVM`LHYZ
months
;VVSZ[OH[THÌL\ZLK[VHK]VJH[L!3LHMSL[VUZHMLTPNYH[PVU:\IHNHTHU
film
40 Annex
Annex 1 Obtaining a Passport
Ordinary Passports
Passport Valid for All Countries
What are the documents required to be submitted along with the completed
application form?
*\YYLU[WHZZWVY[7SLHZLZLLILSV^MVYKL[HPSZ
6YPNPUHS)PY[O*LY[PMPJH[LVM[OLHWWSPJHU[
6YPNPUHS5H[PVUHS0KLU[P[`*HYKVM[OLHWWSPJHU[HUKHWOV[VJVW`
4HYYPHNL JLY[PMPJH[L ÔLYL ULJLZZHY` ;V JVUMPYT [OL UHTL HM[LY
THYYPHNL
(SL[[LYWYVMLZZPVUHSJLY[PMPJH[LVYSPJLUZLJVUMPYTPUN`V\YWYVMLZZPVU
*If you already have a valid passport which belongs to M or N series (if the
passport number begins with letters M or N) it should be submitted along
with the application.
Where can I obtain an Application Form?
/LHKVMMPJLVM[OL+LWHY[TLU[VM0TTPNYH[PVU ,TPNYH[PVU*VSVTIV
9LNPVUHS6MMPJLZH[2HUK`4H[HYHHUK=H]\UP`H
+P]PZPVUHS:LJYL[HYPH[VM`V\YHYLH
6]LYZLHZ:YP3HURHU4PZZPVUZ
+VÛSVHK WYPU[HISL ]LYZPVUZ VM [OL(WWSPJH[PVU -VYTZ MYVT O[[W!
^^^PTTPNYH[PVUNV]SR
Where can I submit my application?
/LHKVMMPJLVM[OL+LWHY[TLU[VM0TTPNYH[PVU ,TPNYH[PVU*VSVTIV
9LNPVUHS6MMPJLZH[2HUK`4H[HYHHUK=H]\UP`H
6]LYZLHZ:YP3HURHU4PZZPVUZ
What are the delivery times for All-Countries Passport?
5VYTHS)HZPZ¶^VYRPUNKH`Z
<YNLU[)HZPZ¶:HTLKH`Z\ITPZZPVUILMVYLUVVU
What are the processing fees for All-Countries Passport?
5VYTHS)HZPZ 329
<YNLU[)HZPZ 329
>OLUSVZ[ 329HUKHMPUL
Annex 41
Sri Lankan Passport Valid for Specified Countries
:YP 3HURHUZ ÔV ^PZO [V [YH]LS [V 4PKKSL ,HZ[ HUK ZVTL :V\[O (ZPHU
JV\U[YPLZTH`HWWS`MVY[OPZWHZZWVY[;OPZOHZSLZZLYU\TILYVM]PZHWHNLZ
HUK[OLWYVJLZZPUNMLLPZSV^LY[OHU[OH[VM[OL(SSJV\U[YPLZWHZZWVY[
List of Specified Countries

0UKPH 5LWHS )HUNSHKLZO 7HRPZ[HU 9LW\ISPJ VM 4HSKP]LZ 0YHU 0YHX
3LIHUVU :`YPH 1VYKHU :H\KP(YHIPH <UP[LK(YHI ,TPYH[LZ :\S[HUH[L VM
6THU2\^HP[8H[HY)HOYHPU@LTLU
What are the documents required to be submitted along with the completed
application?
4VZ[YLJLU[WHZZWVY[VM[OLHWWSPJHU[7SLHZLZLLILSV^MVYKL[HPSZ
6YPNPUHS)PY[O*LY[PMPJH[LVM[OLHWWSPJHU[
6YPNPUHS5H[PVUHS0KLU[P[`*HYKVM[OLHWWSPJHU[HUKHWOV[VJVW`
4HYYPHNL JLY[PMPJH[L ÔLYL ULJLZZHY` ;V JVUMPYT [OL UHTL HM[LY
THYYPHNL
(SL[[LYWYVMLZZPVUHSJLY[PMPJH[LVYSPJLUZLJVUMPYTPUN`V\YWYVMLZZPVU
What are the processing fees for Specified-Countries Passports?
5VYTHS)HZPZ329
<YNLU[)HZPZ329
If you already have a valid passport which belongs to M or N (if the

passport number begins with letters M or N) it should be submitted along
with the application.
42 Annex
Annex 2 Pre departure training details
Training Course Target Group Age Duration SLBFE Training NVQ Fee Total fee
Limit (Days) Fee (Rs.) (Rs.) to be
payable
+VTLZ[PJ +VTLZ[PJZLJ[VY
/V\ZLRLLWPUN MLTHSL^VYRLYZ
Training for
4PKKSL,HZ[
)V\UK-LTHSL
>VYRLYZ
:PUOHSH
;HTPSTLKP\T
*HYLNP]PUN those who can
Training for ZWLHRPU,UNSPZO
*`WY\Z)V\UK
-LTHSL>VYRLYZ
)V[O4HSL
-LTHSL

*HYLNP]PUN those who can
Training for ZWLHRPU,UNSPZO
:PUNHWVYL
/VUN2VUN
)V\UK-LTHSL
>VYRLYZ
Care giving Care giving sector
Training THSL MLTHSL
for Israel ^VYRLYZ
)V\UK/LHS[O
*HYL>VYRLYZ
Care giving ,_WLYPLUJLK
Training ^VYRLYZÔVSLH]L
for Israel for Care giving
)V\UK ZLJ[VY^VYRZ
,_WLYPLUJLK
Health Care
>VYRLYZ
Annex 43
Literacy Prospective migrant
Training for ^VYRLYZÔVJHU
prospective UV[YLHK ^YP[L
migrant their mother tongue
^VYRLYZ
:PUOHSH
;HTPS4LKP\T
:WLJPHS;YHPU -PYZ[[PTLSLH]
ing program ing non over
for overseas job ZLHZ^VYRLYZ
ZLLRLYZV[OLY THSLMLTHSL[V[OL
than domestic 4PKKSL,HZ[4HS
OV\ZLRLLWPUN KP]LZ 4HSH`ZPH
44 Annex
Annex 3 Address & Contact Details of SLBFE Training Centres
(TWHYH Chilaw
(.HT\U\W\YH(TWHYH 4HPRR\SHTH*VSVTIV9VHK*OPSH^
;LS! ;LS!
-H_! -H_!
,THPS!KJ[FHTWHYH'ZSIMLSR ,THPS!KJ[FJOPSH^'ZSIMLSR
(U\YHKOHW\YH +HTI\SSH
>HU,SH5P^HZH(IH`H7SHJL 5V5PZZHURH4H^H[OH+HTI\SSH
(U\YHKOHW\YH ;LS!
;LS! -H_!
-H_! ,THPS!KJ[FKHTI'ZSIMLSR
,THPS!WYV]PFHW\YH'ZSIMLSR
)HK\SSH Galle
2HWWP[PWVSH9VHK)HK\SSH 5V3V^LY+PJRZVU9VHK.HSSL
;LS! ;LS!
-H_! -H_!
,THPS!WYV]PFIHK\SSH'ZSIMLSR ,THPS!KJ[FNHSSL'ZSIMLSR
)H[[PJHSVH 1HMMUH
*OHUKYH4H^H[OH;YPUJVTHSLL9K 5V*OHWWHS:[YLL[1HMMUH
)H[[PJHSVH ;LS!
;LS! -H_!
-H_! ,THPS!KJ[FQHMMUH'ZSIMLSR
,THPS!KJ[FIH[PJ'ZSIMLSR
2HKH^H[OH 2HST\UHP
(,SPNHOH^H[OH2HUK`9VHK 4HPU:[YLL[2HST\UHP
2HKH^H[OH ;LS!
;LS! -H_!
-H_! ,THPS!KJ[FRHST'ZSIMLSR
,THPS!KJ[FRHKH^H[OH'ZSIMLSR
2HUK` 2LNHSSL
5V(UHNHYPRH+OHYTHWHSH4H^H[OH 5V9HU^HSH2LNHSSL
)\^LSPRHKH2HUK` ;LS!
;LS! -H_!
-H_! ,THPS!KJ[FRLNHSSL'ZSIMLSR
,THPS!KJ[FRHUK`'ZSIMLSR
2\Y\ULNHSH 4H[HYH
(*VSVTIV9VHK>LOLYH2\Y\UL )2\THYH[\UNH4H^H[OH
NHSH 7HTI\YHUH4H[HYH
;LS! ;LS!
-H_!
,THPS!KJ[FRNHSH'ZSIMLSR -H_!
,THPS!WYV]PFTH[HYH'ZSIMLSR
Annex 45
4H[O\NHTH 4LLNVKH
4H[\NHTH>H[[H)HUKHYHUH`HRH4H^H[OH :HTHUHSH<`HUH7HK\RRH
4H[O\NHTH 9K4LLNVKH
;LS! ;LS!
-H_! -H_!
,THPS!TYJFTH[O\NHTH'ZSIMLSR ,THPS!KJ[FTLLNVKH'ZSIMLSR
Pasyala Pannipitiya
5V(5\^HYH9K7HZ`HSH 5V6SK9VHK7HUUPWP[P`H
;LS! ;LS!
-H_! -H_!
,THPS!KJ[FWHZ`HSH'ZSIMLSR ,THPS!KJ[FWHUUPWP[P`H'ZSIMLSR
9H[OTHSHUH 9H[UHW\YH
*Z[3HUL7PYP^LUH9VHK9H[OTHSHUH (7V[ON\S=POHYH4H^H[OH.H[HU
;LS! NHTH9H[UHW\YH
-H_! ;LS!
,THPS!KJ[FYH[THSHUH'ZSIMLSR -H_!
,THPS!KJ[FYW\YH'ZSIMLSR
:HOHUH7P`HZH Tangalle
5LNVTIV9VHK2H[\UH`HRL 1HSHZOH9VHK;HUNHSSL
;LS! ;LS!
-H_! -H_!
,THPS!ZHOHUHWP`HZH'ZSIMLSR ,THPS!KJ[F[NHSH'ZSIMLSR
Trincomalee =H]\UP`H
5LHY[OL;PTILY*VYWVYH[PVU2HUK` 5VthSHUL=HPYH]HY2V]PS9VHK
9VHK[O4PSL7VZ[;YPUJVTHSLL =H]\UP`H
;LS! ;LS!
-H_! -H_!
,THPS!KJ[F[YPUJV'ZSIMLSR ,THPS!KJ[F]H]\UPH'ZSIMLSR
46 Annex
Address & contact details of private Pre–departure training
centers
No NAME OF THE NAME OF THE ADDRESS OF THE TELEPHONE
AGENCY / TRAINING TRAINING CENTERS NO:
TRAINING CENTER PROGRAMME
.YLLU^H`(NLUJPLZ 4PKKSL,HZ[¸+VTLZ[PJ 5V*VSVTIV
7][3[K /V\ZLRLLWPUN(ZZPZ[HU[¸ 9K2\Y\ULNHSH -H_
:PUOHSH
3HSHUP:HJOP[YH 4PKKSL,HZ[¸+VTLZ[PJ 5V5LNHTIV9VHK

/V\ZLRLLWPUN(ZZPZ[HU[¸ 5HNVKH2HUKHUH
:PUOHSH -H_
4\UH9LJY\[PUN 4PKKSL,HZ[¸+VTLZ[PJ 50+/9K2VSVUU^H
/V\ZLRLLWPUN(ZZPZ[HU[¸ >LSSSHTWP[P`H -H_
;HTPS
3P[LYHJ`;HTPS
0)5)HI\[H:LY]PJLZ 4PKKSL,HZ[¸+VTLZ[PJ 5V5HNHOHT\SSH9K
7][3[K /V\ZLRLLWPUN(ZZPZ[HU[¸ 2VSVUU^H>LSSHTWP[P`H
;HTPS
5L^=PZPVU0U[LYUH[PVUHS 4PKKSL,HZ[¸+VTLZ[PJ (OSHU;YH]HS ;V\YZ

7][3[K /V\ZLRLLWPUN(ZZPZ[HU[¸ 5V9HQHZPUNOL4^ -H_¶
;HTPS /L^HNHTH2HK\^LSH
-HPa;YH]HS(NLUJ` 4PKKSL,HZ[¸+VTLZ[PJ 5V4H[[H^H
/V\ZLRLLWPUN(ZZPZ[HU[¸ 9K>HYHRHT\YH4H[OHSL
:PUOHSH -H_
AHOHYHU,UH[LYWYPZLZ 4PKKSL,HZ[¸+VTLZ[PJ/V\ZL 5V9\WHZPUNOL
RLLWPUN(ZZPZ[HU[¸;HTPS .HYKLU;OPOHYP`H2HS
:PUOHSH gedihena
/VWL;V\YZ ;YH]HSZ 4PKKSL,HZ[¸+VTLZ[PJ/V\ZL 5V(4HS^H[[H.HY

RLLWPUN(ZZPZ[HU[¸;HTPS KLU2P[[HTWHO\^H
>LSSHTWP[P`H -H_
5PS^HSH-VYLPNU,TWSV` 4PKKSL,HZ[¸+VTLZ[PJ/V\ZL .VWHSS^H9K.VRHYLSSH

TLU[(NLUJ` RLLWPUN(ZZPZ[HU[¸:PUOHSH -H_
87,TWSV`TLU[ 7][ 4PKKSL,HZ[¸+VTLZ[PJ/V\ZL 5V:YP1H`HU[OP9K

3[K RLLWPUN(ZZPZ[HU[¸;HTPS (RIHY;VÛ>H[[HSH
-H_
:[`SV;YH]HSZ7][3[K 4PKKSL,HZ[¸+VTLZ[PJ/V\ZL 5V.HTHTLKH9K

RLLWPUN(ZZPZ[HU[¸;HTPS ;O\KLSSH1HLSH

-H_
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WV^LY9LJY\[TLU[(NLUJ` rd-SVVY !
+HTI\SSH9K
2\Y\ULNHSH Tel
!

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2\Y\ULNHSH ;LS!
4\aHKPX;YH]LSZ 5V! 4VIPSL

:HKHT:[YLL[ !
(KKHSHJOJOLUHP¶
;LS!

Annex 47
Annex 4 Formats of Employment Agreements for Domestic
Workers Migrating to Oman, Kuwait, Saudi Arabia,
Lebanon and Jordan and Sri Lankan Workers
Migrating to Middle East Countries for Employment;
Employment Agreement for Sri Lankan Domestic Workers in Oman
9LNPZ[YH[PVU5V
The following parties complete and sign this service agreement by voluntarily obliging to the orders and
JVUKP[PVUZZL[V\[ILSV^
-PYZ[7HY[`
H ,TWSV`LY»Z5HTL!
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9LZPKLU[PHS;LSLWOVUL5\TILY!
-H_5\TILY!
:LJVUK7HY[`
H +VTLZ[PJ>VYRLYZ5HTL!
+H[LVM)PY[O!
3L]LSVM,K\JH[PVU!
7HZZWVY[5\TILY!
5H[PVUHS0KLU[P[`*HYK5\TILY!+H[LVM0ZZ\L!
(KKYLZZ!
:LJVUKWHY[`LTWSV`LLHNYLLZ[V^VYRHZHKVTLZ[PJ^VYRLYMVY[OLMPYZ[WHY[`LTWSV`LYHUK[OL
ZLJVUKWHY[`HNYLLZ[VWH`HZ\TVM6THU9P`HS[V[OL:LJVUK7HY[`HZ[OLTVU[OS`ZHSHY`
;OPZHNYLLTLU[PZPULMMLJ[MVYHWLYPVKVM`LHYZMYVT[OLKH[LVMHYYP]HSVM[OLZLJVUKWHY[`[V
6THU;OLZLJVUKWHY[`PZZ\IQLJ[[VHWYVIH[PVUWLYPVKVM KH`ZC
;OPZHNYLLTLU[NL[ZL_[LUKLKVUJLHNHPUMVY`LHYZVYTVYL^P[OV\[UV[PJLILPUNNP]LUHUKPMH
WHY[`KVLZUV[ULLKZ\JOHZL_[LU[PVUZ\JOPU[LU[PVUOHZ[VILPUMVYTLKPU^YP[PUNVULTVU[O
WYPVY[V[OL[LYTPUH[PVUVM[OL`LHYZ
0M[OLZLJVUKWHY[ÒHZ[VILYLWH[YPH[LK[V:YP3HURH^P[OPUKH`ZMYVT[OLKH`VMTPNYH[PVU[V
6THUV^PUN[VHU`VM[OLMVSSV^PUNYLHZVUZ[OLLTWSV`TLU[HNLU[PU6THUZOV\SKILHYHSSJVZ[Z
YLSH[PUN[VZ\JOYLWH[YPH[PVU
/H]PUN[VKVHQVIKPMMLYLU[[V[OLQVITLU[PVULKPU[OLHNYLLTLU[
0UHIPSP[`VM[OL^VYRLY[VKPZJOHYNL[OLK\[PLZHZZPNULK[VOLY
9LZ\YMHJPUNVMHTLU[HSVYHU`V[OLYPSSULZZ[OH[WYL]HPSLKILMVYLTPNYH[PVU
;OLMPYZ[WHY[`ZOV\SK
H 7H`[OLHNYLLKZHSHY`^P[OPUKH`ZVM[OLLUKVM[OLTVU[O0MWYVVMPZYLX\PYLK[V[OLLMMLJ[
[OH[[OLMPYZ[WHY[ÒHZWHPK[OLZHSHY`VYJYLKP[LKP[PUHIHURHJJV\U[Z\JOKL[HPSZT\Z[IL
WYV]PKLK
I 4HRLH]HPSHISL[V[OLZLJVUKWHY[`VULKH`SLH]LWLY^LLRVYTHRLHWH`TLU[PUSPL\VM[OH[
J 4HRLH]HPSHISLKH`ZWHPKSLH]LH[[OLLUKVM[OL`LHYZVYTHRLHWH`TLU[PUSPL\VM[OH[
48 Annex
K 7YV]PKLHUHPY[PJRL[[V[OLZLJVUKWHY[`[VYL[\YU[V[OLJV\U[Y`\UKLYHU`VM[OLMVSSV^PUN
JPYJ\TZ[HUJLZ
0M[OLMPYZ[WHY[`KLJPKLZ[V[LYTPUH[L[OLHNYLLTLU[ILMVYL`LHYZVYH[[OLLUKVM[OL`LHYZ
0M[OLZLJVUKWHY[`YL[\YUZ[V:YP3HURHK\YPUN[OL]HJH[PVUZOLNL[ZH[[OLLUKVM[OL`LHYZ
;OL:LJVUKWHY[`PZVISPNLK[VJHYY`V\[[OLMVSSV^PUN!
H [VKPZJOHYNL[OLK\[PLZL_WLJ[LKVMOLYPU[OLWYVWLYTHUULYHUKMVSSV^PUN[OLPUZ[Y\J[PVUZ
NP]LUI`[OLMPYZ[WHY[`;OLZLPUZ[Y\J[PVUZZOV\SKILNP]LU^P[OPU[OLMYHTL^VYRVM[OLSH^Z
WYL]LSHU[PU[OH[JV\U[Y`
I [VTHPU[HPU[OLKL[HPSZVM[OLMHTPS`VM[OLMPYZ[WHY[`JVUMPKLU[PHSS`
J [VOHUKV]LY[OL[VVSZHUKLX\PWTLU[NP]LU[V[OLMPYZ[WHY[`[VJHYY`V\[OLYK\[PLZIHJR[V[OL
ZLJVUKWHY[`HM[LYZ\JOK\[PLZ
K [VYLZWLJ[0ZSHTHUKWYV[LJ[[OLJ\S[\YHSHUKYLSPNPV\ZYP[\HSZPU6THU5V[[VLUNHNLPUHU`
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L UV[ [V ZLY]L ZVTL V[OLY LTWSV`LY ^P[OV\[ M\SMPSSPUN [OL YLSL]HU[ JVUKP[PVUZ WLY[HPUPUN [V
JOHUNLVMWSHJLVM^VYR
0M[OLMPYZ[WHY[`^HU[Z[OLZLY]PJLVM[OLZLJVUKWHY[`JHUIL[LYTPUH[LKWYPVY[V[OLJVTWSL[PVU
VM[OL`LHYZI`NP]PUNKH`ZWYPVYUV[PJLHUKPMUVZ\JOUV[PJLPZNP]LUKH`ZZHSHY`ZOV\SK
IL WHPK 0M [OL ZLJVUK WHY[` ]PVSH[LZ [OL JVUKP[PVUZ VM [OL ZLY]PJL HNYLLTLU[ [OL MPYZ[ WHY[` JHU
terminate the services of the second party without any prior notice or salary
0M[OLYLPZL]PKLUJL[VWYV]L[OH[[OLMPYZ[WHY[ÒHZOHYHZZLK[OLZLJVUKWHY[`VYÔLU[OLIVUK
set out in the service agreement has been breached the second party can terminate the service
HNYLLTLU[
0M[OLKLH[OVM[OLZLJVUKWHY[`VJJ\YZ[OLZLY]PJLHNYLLTLU[LUKZ-\Y[OLYPMH4LKPJHS6MMPJLY
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[OLZLY]PJLHNYLLTLU[JHUIL[LYTPUH[LK;OLKLH[OVM[OLMPYZ[WHY[`YLZ\S[LKPU[OL[LYTPUH[PVUVM
[OLZLY]PJLHNYLLTLU[([Z\JOHUVJJHZPVU[OLZLJVUKWHY[`JHU^VYR\UKLYHYLSH[P]LVM[OLMPYZ[
WHY[`MVY[OLIHSHUJLWHY[VM[OLHNYLLTLU[PM[OLMPYZ[WHY[`ZVKLZPYLZ;OLYLSL]HU[UL^ZLY]PJL
HNYLLTLU[ZOV\SKILSLNHSS`PUZ[P[\[LK^P[OPUHTVU[OVM[OLVJJ\YYLUJLVM[OLKLH[O
;OLZLY]PJLHNYLLTLU[LUKZPM[OLZLJVUKWHY[`PZJVU]PJ[LKVMHJYPTL
;OLYPNO[VM[OLMPYZ[WHY[`[VSVKNLHJVTWSPHU[HNHPUZ[HJLY[HPUJVUKP[PVUVM[OLZLY]PJLHNYLLTLU[
ILJVTLZU\SSHUK]VPKHM[LYVUL`LHY0M[OLYLHYLHU`PZZ\LZ[OLÒH]L[VILYHPZLK^P[OPUH`LHY
0MP[PZMLS[[OH[HJVUKP[PVUVM[OPZHNYLLTLU[PZIYLHJOLKHJVTWSHPU[PU[OH[YLNHYKJHUILSVKNLK
^P[O[OLJVTWSHPU[YLZVS\[PVU\UP[VM[OL4PUPZ[Y`VM4HUWV^LYHUKHM[LY[OLJVTWSHPU[PZYLZVS]LK
in a amicable manner a certificate indicating the bonds of both parties should be given to both
WHY[PLZI`[OLZHPK+LWHY[TLU[
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[^VJLY[PMPLKJVWPLZZOV\SKILNP]LU[V[OL[^VWHY[PLZVULLHJO0MP[PZ[YHUZSH[LKPU[VHU`V[OLY
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*HIPUL[KLJPZPVU YLTHPUZ\UJOHUNLK5VJVUKP[PVUVM[OLZLY]PJLHNYLLTLU[JHUIL
HS[LYLKL]LUVU[OLJVUZLU[VM[OLWHY[PLZ
:PNULK
-PYZ[7HY[` :LJVUK7HY[`
5HTL 5HTL
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Annex 49
Service Agreement for Sri Lankan Domestic Workers in Kuwait
9LNPZ[YH[PVU5V
The following parties complete and sign this service agreement by bountarily binding to the orders and
JVUKP[PVUZZL[V\[ILSV^
H :YP3HURHU-VYLPNU,TWSV`TLU[(NLU[!
I 3PJLUJL5\TILY!
J 4VIPSL7OVUL5\TILY! ;LSLWOVUL5\TILY!
(1) First Party

-VYLPNU,TWSV`TLU[(NLU[!
9LNPZ[YH[PVUU\TILYH[[OL4PUPZ[Y`VM*VTTLYJL!
9LNPZ[YH[PVUU\TILYH[[OL4PUPZ[Y`VM0U[LYUHS(MMHPYZ!
(KKYLZZ!
;LSLWOVUL5\TILY!
-H_5\TILY!
4VIPSL7OVUL5\TILY!
(2) Second Party

,TWSV`LY»Z5HTL!
5H[PVUHSP[`!
5H[PVUHS0KLU[P[`*HYK5\TILY!
(KKYLZZ!
+H[LVM)PY[O!
7YVMLZZPVU!
7HZZWVY[5\TILY!
5VVMTLTILYZVM[OLMHTPS`!
9LZPKLU[PHS;LSLWOVUL5\TILY!
(3) Third Party

,TWSV`LLZ5HTL!
5H[PVUHSP[`!
:L_!
+H[LVM)PY[O!
7YVMLZZPVU!
*V\U[Y`!
7HZZWVY[5\TILY!
)HUR(JJV\U[5\TILY!
(KKYLZZ!
50 Annex
9LZWLJ[PUN HSS [OL JVUKP[PVUZ ZL[ V\[ PU [OL ZLY]PJL HNYLLTLU[ HJJVYKPUN [V [OL SH^Z VM 2\^HP[ [OL
MVSSV^PUNHNYLLTLU[ZHYLVISPNLK[V+L[HPSZWLY[HPUPUN[V[OLKLJPZPVUZ[HRLUI`[OL4PUPZ[Y`HUKV[OLY
YLSL]HU[PUZ[P[\[PVUZHYLNP]LUPU[OLMPYZ[JOHW[LY
;OLKLJPZPVUZ[HRLUI`[OL4PUPZ[Y`HUKV[OLYYLSL]HU[PUZ[P[\[PVUZMYVTHULZZLU[PHSWHY[VM[OPZZLY]PJL
HNYLLTLU[HUK[OL,TWSV`TLU[(NLU[VM2\^HP[ILJVTLZ[OLMPYZ[WHY[`PUP[
Obligations of the First party

;OLMPYZ[WHY[`[OL,TWSV`TLU[(NLU[VM2\^HP[VUILOHSMVM[OLLTWSV`LY[OLZLJVUKWHY[ÒHZ
HNYLLK[VHJJLW[[OLLTWSV`LL[OL[OPYKWHY[`[VZLY]LMVYHTH_PT\TWLYPVKVM[^V`LHYZMYVT
[OLKH[LVMPZZ\LVM]PZH[VLU[LY[OLJV\U[Y`
;OLMPYZ[HUKZLJVUKWHY[PLZOH]LHJJLW[LK[OH[2+PZ[OLJVZ[MVYTPNYH[PVUVM[OL[OPYK
WHY[`[VZLY]PJLHUKHZ\TVM2+PZWHPKHZHUHK]HUJLHUK[OLIHSHUJLPZWHPKHM[LY
[OL[OPYKWHY[`PZOHUKLKV]LY[V[OLZLJVUKWHY[`
;OLMPYZ[WHY[`ZOV\SKWYV]PKL[V[OLZLJVUKWHY[`[OLHJJ\YH[LWLYZVUHSKL[HPSZHUKHYLJLU[S`
[HRLUJVSV\YWOV[VNYHWOHSVUN^P[OHJVW`VM[OLWHZZWVY[VM[OLWYVWVZLK[OPYKWHY[`
;OLMPYZ[WHY[`LTWSV`TLU[(NLU[VM2\^HP[ZOV\SKOHUKV]LY[V[OLZLJVUKWHY[`LTWSV`LY[OL
[OPYKWHY[`LTWSV`LLHZZVVUHZ[OL[OPYKWHY[`HYYP]LZPU2\^HP[
;OLMPYZ[WHY[`ZOV\SKPUMVYT[OL+VTLZ[PJ,TWSV`TLU[+LWHY[TLU[[OH[[OL[OPYKWHY[ÒHZILLU
OHUKLKV]LY[V[OLZLJVUKWHY[`^P[OPU`LHYZVM[OLHYYP]HSVM[OL[OPYKWHY[`[V2\^HP[
Obligations of the Second Party
;OLZLJVUKWHY[`ZOV\SKM\SMPSSHSSULLKZVM[OL[OPYKWHY[`PUJS\KPUNMVVKHUKJSV[OPUNULJLZZHY`MVY
[OL^LSSILPUNVM[OL[OPYKWHY[`4LKPJHSMHJPSP[PLZZOV\SKILHYYHUNLKMYVTNV]LYUTLU[OVZWP[HSZ
HUKUVZLY]PJLZV\[ZPKL[OLSPTP[H[PVUZVM[OLLTWSV`TLU[ZOV\SKILVI[HPULK
0U[OLL]LU[VM[OLKLH[OVM[OL[OPYKWHY[`[OLZLJVUKWHY[`ZOV\SKNP]LHZ\TVMTVUL`LX\P]HSLU[
to the months agreed salary in addition to the salary relevant to the month of the death to the family
TLTILYZVM[OL[OPYKWHY[`
([[OLLUKVM[OLTVU[OVM[OLJVTTLUJLTLU[VMZLY]PJLI`[OL[OPYKWHY[`[OLZHSHY`ZOV\SKIL
WHPK
;OLZLJVUKWHY[`ZOV\SKTHRLHYYHUNLTLU[ZMVY[OL[OPYKWHY[`[VVI[HPU[OLSLNHSWLYTPZZPVU[V
YLTHPUPU[OLJV\U[Y`HUK[OL^VYRWLYTP[^P[OPUHWLYPVKVM[^VTVU[OZVMJVTTLUJLTLU[VM
ZLY]PJL
;OLZLJVUKWHY[`JHUUV[OHUKV]LY[OL[OPYKWHY[`[V[OLMPYZ[WHY[`VUHJJV\U[VMIYLHJOVMZLY]PJL
HNYLLTLU[^P[OV\[VI[HPUPUNPUZ[Y\J[PVUZVM[OL+VTLZ[PJ,TWSV`TLU[+LWHY[TLU[
;OLZLJVUKWHY[`ZOV\SKWH`JVYWVYH[PVU[V[OL[OPYKWHY[`V^PUN[VHJJPKLU[Z[HRPUNWSHJLPU[OL
^VYRWSHJLPUHJJVYKHUJL^P[O[OLSH^ZWYL]LSHU[PU2\^HP[
0M HU L_[LYUHS WHY[` PZ OHYTLK V^PUN [V HU PSSLNHS HJ[P]P[` JHYYPLK V\[ I` [OL [OPYK WHY[` ÔPSL
ZLY]PJL[V[OLZLJVUKWHY[`[OL[OPYKWHY[`Z[HUKZHJJV\U[HISL[V[OL[OPYKWHY[`V]LYZ\JOOHYT
;OLZLJVUKWHY[`ZOV\SKILHYJVZ[ZVM[OL[OPYKWHY[ÌLPUNIYV\NO[[V[OLJV\U[Y`HUKUVJVZ[
ZOV\SKILJOHYNLKMYVT[OL[OPYKWHY[`;OLZLJVUKWHY[`PZIV\UK[VHYYHUNL[OLYL[\YU
;OLZLJVUKWHY[`JHUUV[[YHUZMLY[OL[OPYKWHY[`[VHU`V[OLYWLYZVU0U[OLL]LU[VMHIYLHJOVM[OPZ
SH^[OLZLJVUKWHY[`ZOHSSHYYHUNLMVY[OL[OPYKWHY[`[VYL[\YU[VOLYTV[OLYSHUK
Obligations of the third party
;OL[OPYKWHY[`PZLU[P[SLK[V[PTLZVMYLZ[UV[SLZZ[OHUHUOV\YLHJOPUHKKP[PVU[VZSLLWPUN[PTL
;OLWHY[`PZHSZVLU[P[SLK[VVULKH`WHPKOVSPKH`H^LLR
Annex 51
;OL[OPYKWHY[`PZVISPNLK[VZLY]L[OLZLJVUKWHY[`MYVT[OLKH[LVMHYYP]HS[V2\^HP[[V
<USLZZ[OLZLJVUKVY[OPYKWHY[`PUMVYTZH[SLHZ[TVU[OZWYPVY[V[OLL_WPYH[PVUVM
[OLZLY]PJLHNYLLTLU[[OH[OLZOLKPZSPRLZ[VYLUL^[OLHNYLLTLU[[OLHNYLLTLU[H\[VTH[PJHSS`
JVTLZPU[VLMMLJ[
>OPSL[OL[OPYKWHY[ÒHZHJJLW[LK[OLLTWSV`TLU[HNYLLPUN[VZLY]L[VHZHSHY`VM2+[OL
ZHSHY`ZOV\SKILWHPK[V[OL[OPYKWHY[`H[[OLLUKVM[OLTVU[O;OLZLJVUKWHY[`ZOV\SKVI[HPUH
ZPNULKYLJLPW[MYVT[OL[OPYKWHY[`[V[OLLMMLJ[VMWH`TLU[VM[OLZHSHY`
;OL[OPYKWHY[`PZLU[P[SLK[VVULTVU[O»ZWHPKSLH]LH[[OLLUKVMLHJO`LHYHUKH[[OLLUKVM[OL
JVU[YHJ[WLYPVK[OL[OPYKWHY[`PZLU[P[SLK[V[^VTVU[O»ZWHPKSLH]LHUKHU\WHUKKVÛHPY[PJRL[
[VYL[\YU[V:YP3HURHHUKIHJR0M[OL[OPYKWHY[`KVLZUV[NVIHJRHYL[\YU[PJRL[ZOV\SKILNP]LU
;OL[OPYKWHY[`PZIV\UK[VWYV[LJ[[OLZLJYL[ZHUKYLZV\YJLZVM[OLMHTPS`VM[OLZLJVUKWHY[`HUK
UVKHTHNLZOV\SKILJH\ZLK[V[OLZLJVUKWHY[`-\Y[OLY[OL[OPYKWHY[`PZIV\UK[VYLZWLJ[[OL
SH^ZVM[OLJV\U[Y`HUK[OLYP[\HSZVM[OLMHTPS`HUKHJ[\WVU[OLPUZ[Y\J[PVUZVM[OLZLJVUKWHY[`
;OL[OPYKWHY[`JHUUV[LUNHNLPUHU`WHPKVY\UWHPKHJP[P]P[`V\[ZPKLOLYWSHJLVM^VYR0MP[PZ
YL]LHSLK[OH[[OL[OPYKWHY[`KVLZZV[OLZLJVUKWHY[ÒHZ[OLWV^LY[V[LYTPUH[L[OLZLY]PJLHUK
ZLUK[OL[OPYKWHY[ÌHJR[VOLYTV[OLYSHUK0UZ\JOHUPUZ[HUJL[OL[OPYKWHY[`ZOV\SKI\`[OLHPY
[PJRL[
General Rules
;OPZ HNYLLTLU[ JVTLZ PU[V LMMLJ[ \WVU [OL HNYLLTLU[ VM [OL ZLJVUK HUK [OPYK WHY[PLZ HUK [OL
HNYLLTLU[JVTTLUJLZVU[OLKH[LVMHYYP]HS[V2\^HP[HUKLUKZVU<USLZZWHY[`
TLU[PVUZ TVU[OZ WYPVY [V [OL [LYTPUH[PVU VM [OL JVU[YHJ[ [OH[ P[ KPZSPRLZ [OL L_[LUZPVU VM [OL
JVU[YHJ[ [OL HNYLLTLU[ JVTLZ PU[V LMMLJ[ H\[VTH[PJHSS` VUJL HNHPU MVY H WLYPVK ZPTPSHY [V [OL
VYPNPUHSWLYPVKVMZLY]PJL
0M[OLYLPZHTLKPJHSYLWVY[[V[OLLMMLJ[[OH[[OL[OPYKWHY[`Z\MMLYZMYVTHTLU[HSVYWO`ZPJHSVY
JVTT\UPJHISLKPZLHZL^P[OPUZP_TVU[OZMYVT[OLKH[LVMHYYP]HSVYPM[OLYLPZHZLJ\YP[`PZZ\L[OL
ZLJVUKWHY[`PZIV\UK[VZLUK[OL[OPYKWHY[`[V:YP3HURH
;OLLTWSV`TLU[VM[OL[OPYKWHY[`KLWLUKZVU[OLULLKZHUKWSHJLZVMYLZPKLUJLVM[OLZLJVUK
WHY[`
0M[OLYLPZHUPZZ\LHYPZPUNV\[VM[OLHNYLLTLU[P[ZOV\SKILYLMLYYLK[VHJV\Y[PU2\^HP[
;OL ZLY]PJL HNYLLTLU[ PZ PU JVWPLZ ( JVW` LHJO ZOV\SK IL NP]LU [V [OL +VTLZ[PJ ,TWSV`TLU[
+LWHY[TLU[,TWSV`TLU[(NLU[PU2\^HP[[OL:LJVUKWHY[`HUK[OL[OPYKWHY[`5VWYV]PZPVUVM[OPZ
HNYLLTLU[JHUILHS[LYLKL]LU^P[O[OLJVUZLU[VMWHY[PLZ
(U`V[OLYTH[[LYZ[VILPUJS\KLK

,TWSV`LL ,TWSV`LY

,TWSV`TLU[(NLU[2\^HP[ ,TWSV`TLU[(NLU[:YP3HURH
52 Annex
Employment Agreement for Domestic Workers in Lebanon
9LNPZ[YH[PVU5V
The following parties complete and sign this service agreement voluntarily obliging to abide by the
VYKLYZHUKJVUKP[PVUZZL[V\[ILSV^
H ,TWSV`LY»Z5HTL !
5H[PVUHSP[` !
0KLU[P[`*HYK5V !
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76)V_ !
/VTL;LSLWOVUL5V !
I 5HTLVM[OL-VYLPNU,TWSV`TLU[(NLU[
(KKYLZZ !
* ,TWSV`LL»Z5HTL !
;LSLWOVUL5\TILY !
7YVMLZZPVU !
*P]PS:[H[\Z !
7HZZWVY[5\TILY !
3VJHS(KKYLZZ !
K :YP3HURHUMVYLPNU,TWSV`TLU[(NLU[
;LSLWOVUL5\TILY !
7SHJLVM^VYR^PSSILLTWSV`LY»ZYLZPKLUJL0M[OLWSHJLVMYLZPKLU[JOHUNLZP[OHZ[VILPUMVYTLK[V
[OL(TIHZZHKVYJVUZ\SVM:YP3HURH^P[OPUKH`Z
7LYPVKVMHNYLLTLU[PZ`LHYZMYVT[OLKH`VMHYYP]HSH[[OL^VYRWSHJLPUJS\KPUNHWYVIH[PVUWLYPVK
VM KH`Z
( TVU[OS` ZHSHY` VM ^PSS IL WHPK H[ [OL LUK VM L]LY` TVU[O 0M [OL LTWSV`LL THRLZ H
YLX\LZ[[OLLTWSV`LYZOV\SKHZZPZ[MVY[OLZHSHY`[VILJYLKP[LK[VOLYHJJV\U[
;OLWLYPVKVMZLY]PJLHKH`PUJS\KPUNZOVY[WLYPVKZVM^VYRZOV\SKUV[ILTVYL[OHUOV\YZ
;OLLTWSV`LYZOV\SKWYV]PKLMYLLHPY[PJRL[[V[OLLTWSV`LLMYVT:YP3HURH[V[OLWSHJVM^VYRHUK
YL[\YU HPY [PJRL[ ZOV\SK IL WYV]PKLK PU [OL L]LU[ VM [OL HNYLLTLU[ ILPUN [LYTPUH[LK ILMVYL [OL
L_WPYH[PVUVM[OLWLYPVKVMHNYLLTLU[^P[OV\[HU`VMMLUJLILPUNJVTTP[[LKI`[OLLTWSV`LL
Annex 53
;OLLTWSV`LYZOV\SKTHRLP[HWVPU[[VWYV]PKL[OLLTWSV`LL^P[O[OL]PZHHUK^VYRWLYTP[H[
OPZJVZ[^P[OV\[\UK\LKLSH`
;OLLTWSV`LYZOV\SKWYV]PKL[OLLTWSV`LL^P[OO`NPLUPJHJJVTTVKH[PVUHUKZ\MMPJPLU[MVVKMYLL
VMJOHYNL
;OLLTWSV`LYZOV\SKWYV]PKL[OLLTWSV`LL^P[OTLKPJPULHUKV[OLYYLX\PYLKMHJPSP[PLZPUHKKP[PVU
[VOVZWP[HSJOHUNLZHUK[OLZ\P[HISLJSV[OPUNÔLU[OL[LTWLYH[\YLPZSLZZ[OHUo
0U[OLL]LU[VM[OLKLH[OVM[OLLTWSV`LLK\YPUN[OLWLYPVKVM[OPZJVU[YHJ[[OL,TIHZZ`JVUZ\SHY
office should be immediately notified of it and the dead body of her and possessions should be
ZLU[[V:YP3HURHH[[OLJVZ[VMLTWSV`LY0MP[PZKPMMPJ\S[[VZLUK[OLKLHKIVK`P[T\Z[ILJYLTH[LK
^P[OV\[KLSH`VU[OLHWWYV]HSVM[OL,TIHZZ`*VUZ\SHYVMMPJL
;LYTPUH[PUN[OL(NYLLTLU[
H ;OLLTWSV`LYJHUH[HU`[PTL[LYTPUH[L[OLHNYLLTLU[VUHU`VM[OLMVSSV^PUNNYV\UKZZL]LYL
improper conduct or deliberately disobeying the instructions of the employer or his immediate
MHTPS`TLTILYZOHIP[\HSULNSLJ[VMK\[`VY]PVSH[PUN[OLSH^VM[OLOVZ[JV\U[Y`([Z\JOVU
PUZ[HUJL[OLJVZ[VM[OLHPY[PJRL[T\Z[ILIVYULI`[OLLTWSV`LL6UMHPYNYV\UKZ[OLLTWSV`LL
[VVJHU[LYTPUH[L[OLHNYLLTLU[I\[PUZ\JOVUL]LU[TVU[OZZHSHY`HUK[OLHPY[PJRL[ZOV\SK
ILHYYHUNLKI`[OLLTWSV`LL
I<UKLYVULVYTVYLVM[OLMVSSV^PUNNYV\UKZ[OLLTWSV`LLJHU[LYTPUH[L[OLHNYLLTLU[^P[OV\[
PUMVYTPUN[OLLTWSV`LY;OLLTWSV`LYVYHU`VMOPZMHTPS`TLTILYZOHYHZZPUN[OLLTWSV`LL
]PVSH[PUN[OLVYKLYZHUKJVUKP[PVUZVM[OPZHNYLLTLU[UVUWH`TLU[VMZHSHYPLZZ\IQLJ[PUN[V
WO`ZPJHSOHYHZZTLU[VYHZZH\S[H[Z\JOHZL]LU[OLJVZ[VMYLWH[YPH[PVUZOV\SKILIVYULI`[OL
LTWSV`LY
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[OLHNYLLTLU[VMMHPYNYV\UKZ0UZ\JOHUL]LU[[OLJVZ[VMHPY[PJRL[ZOV\SKILIVYULI`[OL
LTWSV`LL
J >OLUP[PZSLNHSSÌHUULKMVY[OLLTWSV`LL[V^VYR\UKLYJVUKP[PVUZVMZL]LYLZPJRULZZPUQ\YPLZ
VYKPZLHZLVYÔLUP[OHZILLUKLJPKLK[OH[^VYRPUN\UKLYZ\JOJVUKP[PVUZPZKL[YPTLU[HS[V
[OL OLHS[O VM [OL LTWSV`LL [OL LTWSV`LY HUK OPZ MHTPS` TLTILYZ [OL HNYLLTLU[ JHU IL
[LYTPUH[LKHUK[OLJVZ[VM[OLHPY[PJRL[ZOV\SKILIVYULI`[OLLTWSV`LY
K>OLU [OL HNYLLTLU[ PZ [LYTPUH[LK H[ HU`[PTL \UKLY JOHW[LY H I J [OL HK]PJL VM [OL
LTWSV`TLU[HNLU[:YP3HURHU,TIHZZ`JVUZ\SHYVMMPJLZOV\SKILVI[HPULKHUKHJ[VU[OL
PUZWLJ[PVUZVM[OLLTIHZZ`JVUZ\SHYVMMPJL
11. Dispute Resolution
>OLU[OLYLPZHKPZW\[LIL[^LLU[OLLTWSV`LYHUK[OLLTWSV`LLP[ZOV\SKILYLMLYYLK[V[OL,TIHZZ`
JVUZ\SHYVMMPJL0MP[PZIL`VUKYLZVS\[PVUH[[OL,TIHZZ`JVUZ\SHYVMMPJLP[ZOV\SKILYLMLYYLK[V[OL
H\[OVYP[PLZVM[OLOVZ[JV\U[Y`KLJPZPVU^P[OV\[[OL,TIHZZ`JVUZ\SHYVMMPJLKLJPZPUNÔH[JV\YZLVM
HJ[PVUZOV\SKIL[HRLUVU[OLHNNYPL]LKWHY[`
12. Special Provisions
H ;OL LTWSV`LL ZOV\SK SPTP[ OLYZLSM [V [OL LTWSV`LY HUK [OL PUTH[LZ VM OPZ YLZPKLUJL;OL
LTWSV`LY\UKLYUVJPYJ\TZ[HUJLZOV\SKNL[[OLLTWSV`LL[V^VYRPUV[OLYOV\ZLZVYHU`
PUK\Z[YPHSVYHNYPJ\S[\YHSI\ZPULZZ
I;OLLTWSV`LYZOV\SK[YLH[[OLLTWSV`LLO\THULS`5VWO`ZPJHSOHYHZZTLU[ZOV\SKILTL[LK
V\[[V[OLLTWSV`LL
J ;OLLTWSV`LYZOV\SKMHJPSP[H[L[OLLTWSV`LL[VYLJLP]L[OLSL[[LYZWVZ[SL[[LYZHUKL_JOHUNL
TLZZHNLZ
54 Annex
5VWYV]PZPVUVM[OPZHNYLLTLU[ZOV\SKILHS[LYLKL]LUVU[OLJVUZLU[VMWHY[PLZ
(M[LY[OLJVTWSL[PVUVM[OLWLYPVKVM[OPZHNYLLTLU[HUL^HNYLLTLU[ZOV\SKILLU[LYLKPU[VVU
[OLHNYLLTLU[VM[OLLTWSV`LYHUK[OLLTWSV`LLI`PUMVYTPUN[OL:YPSHURHU,TIHZZ`*VUZ\SHY
VMMPJL
6[OLYJVUKP[PVUZVMLTWSV`TLU[ZOV\SKILPUJVTWSPHUJL^P[O[OLSH^ZVM[OLOVZ[JV\U[Y`
:PNULK[OPZHNYLLTLU[PU)LPY\[HZL]PKLUJL[V[OPZ

,TWSV`LY ,TWSV`LL

,TWSV`TLU[(NLU[PU3LIHUVU ,TWSV`TLU[(NLU[PU:YP3HURH
Annex 55
Special Service contract for Domestic Workers who are Non Jordan Nationals
9LNPZ[YH[PVU5\TILY
This service contract is entered into being voluntarily bound on the terms and conditions mentioned
ILSV^
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5HTLVM[OL,TWSV`TLU[(NLUJ`!
;LSLWOVUL5\TILY!
(KKYLZZ!
3PJULJL5\TILYVM[OL4PUPZ[Y`VM3HIV\Y
:LJVUK7HY[`,TWSV`LL
H5HTL!
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7HZZWVY[5\TILY!
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(KKYLZZ !
I ,TWSV`TLU[(NLUJ`
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56 Annex
Conditions of Service
;OLWLYPVKVMJVU[YHJ[ZOHSSIL`LHYZMYVT[OLKH[LVUÔPJO[OLZLJVUKWHY[`HYYP]LZPU1VYKHU;OL
WLYPVKVMZLY]PJLTHÌLL_[LUKLK\WVU[OLJVUZLU[VMIV[OWHY[PLZHUK[OLMPYZ[WHY[`ZOHSSVI[HPU[OL
]PZHZHUK^VYRWLYTP[ZYLX\PYLKMVYP[HZWLY[OLYKHUK [OJVUKP[PVUZVM[OLJVU[YHJ[
The first party shall deploy the second party as a household employee at the aforesaid address mentioned
in the contract and the second party concurs to provide his complete service to the first party in
HJJVYKHUJL^P[O[OLZLY]PJLJVUKP[PVUZTLU[PVULKILSV^
Service conditions:
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[VNL[OLY
H;OLMPYZ[WHY[`ZOHSSWYV]PKLHPY[PJRL[Z[V[OLZLJVUKWHY[`[VKLWHY[MVY1VYKHUHUKYL[\YU[V:YP
3HURHIHJR\WVU[OLJVUKP[PVU[OH[[OLZLJVUKWHY[`ZOHSSWYV]PKLZLY]PJL[V[OLMPYZ[WHY[`MVYH
WLYPVKUV[SLZZ[OHU`LHYZ0UJHZL[OLMPYZ[WHY[`PU[LUKZ[V[LYTPUH[L[OLZLY]PJLVM[OLZLJVUK
party before the lapse of due period of service the first party shall provide the second party
[OLHPY[PJRL[YLX\PYLK[VYL[\YU[V:YP3HURHZPTPSHY`PUJHZL[OLLTWSV`LYVM[OLZLJVUKWHY[`
is changed or the second party terminated the contract upon whatsoever reason arising from a
ULLKVM[OLZLJVUKWHY[`[OLMPYZ[WHY[`VUZ\JOVJJHZPVUZOHSSUV[WYV]PKL[OLYL[\YUHPY[PJRL[
[V[OLZLJVUKWHY[`
J 0UJHZL[OLLTWSV`LYPZJOHUNLK[OLUL^LTWSV`LYHUK[OLZLJVUKWHY[`ZOHSSQVPU[S`ZPNUHUL^
ZLY]PJLJVU[YHJ[^P[OJVUZLU[VM[OLYLSL]HU[PUZ[P[\[PVUZ;OLHMVYLZHPKJVU[YHJ[ZOHSSTLU[PVU
HIV\[[OLWYV]PZPVUVMYL[\YUHPY[PJRL[HM[LY[OLJVTWSL[PVUVM[OLWLYPVKVMJVU[YHJ[
;OLMPYZ[WHY[`ZOHSS^P[OV\[KLSH`VI[HPU[OL]PZHZHUK[OL^VYRWLYTP[ZYLX\PYLKI`[OLZLJVUKWHY[`
and in case the first party fails to comply with that requirement the first party shall pay all the fines
ÔPJO[OLZLJVUKWHY[`THÌLSPHISL[VPUJ\YHZHYLZ\S[VM[OH[
H;OLLTWSV`LYZOHSSWH`[OLTVU[OS`YLT\ULYH[PVUPU<:VYHZPTPSHY[`WLVMJ\YYLUJ`H[[OL
LUKVMLHJOTVU[O^P[OPUHWLYPVKVMKH`ZMYVT[OLK\LKH[L)V[OWHY[PLZZOHSSRLLW[OL
originals of the relevant receipts to the effect that remuneration was paid and received
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H[OPYKWHY[`
The remuneration of the second party shall not be paid to a third party without such written consent
VM[OLZLJVUKWHY[`
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PZTLU[PVULKPU[OLJVU[YHJ[0UJHZLK[OLZLJVUKWHY[`PZ[HRLU[VHU`V[OLYJV\U[Y`MVYÔH[ZVL]LY
YLHZVU[OLJVUZLU[VMLTIHZZ`PU1VYKHUÔPJOPZYLSL]HU[[V[OLZLJVUKWHY[`ZOHSSILVI[HPULKMVY
P[
;OL LTWSV`LY ZOHSS KLWSV` [OL ZLJVUK WHY[` PU [OL QVI HUK [OL WSHJL VM ^VYR TLU[PVULK [OL
JVU[LYHJ[HUKZOHSSUV[ILKLWSV`LKPUHU`V[OLYZLY]PJLZ;OLZLJVUKWHY[`ZOHSSWYV]PKLOPZOLY
ZLY]PJL[V[OLMPYZ[WHY[`PUHUVILKPLU[HUKSLNHSTHUULYILPUNZ\IQLJ[[V[OLJ\Z[VTZZVJPHSL[OPJZ
HUKY\SLZPU1VYKHU0[PZHUPSSLNHSHJ[[VSLH]L[OLWSHJLVM^VYR^P[OV\[[OLWLYTPZZPVUVM[OLMPYZ[
WHY[`
;OLMPYZ[WHY[`ZOHSSWYV]PKLZ\P[HISLHUKO`NPLUPJHJJVTVKHP[VUMVVKJSV[PUNHUKTLKPJHSMHJPSP[PLZ
[V[OLZLJVUKWHY[`;OLMPYZ[WHY[`ZOHSSTHRLUVPU[LYMLYLUJLPU[OLJVTT\UPJH[PVUI`[OLZLJVUK
WHY[`^P[OOPZOLYYLSH[PVUZ
)V[OWHY[PLZZOHSS[YLH[LHJOV[OLYPUO\THULTHUULYHUKZOV\SKHJ[PUHJJVYKHUJL^P[O[OLY\SLZ
PU1VYKHUHUK[OLPU[LYUH[PVUHSY\SLZÔPJO1VYKHUOHZYH[PMPLK
Annex 57
;OLMPYZ[WHY[`ZOHSSWYV]PKLHKH`VMSLH]LWLY^LLR[V[OLZLJVUKWHY[`HUK[OLZLJVUKWHY[`ZOHSSUV[
SLH]L[OLOV\ZL^P[OV\[[OLWLYTPZZPVUVM[OLMPYZ[WHY[`VU[OLHMVYLZHPKKH`VMSLH]L
0U JHZL [OL ZLJVUK WHY[` JVU[YH]LULZ [OL YK HUK [O JVUKP[PVUZ VY HU` V[OLY JVUKP[PVU VM [OL
JVU[YHJ[[OLMPYZ[WHY[`TH`[LYTPUH[L[OLJVU[YHJ[^P[OV\[UV[PJL[V[OLZLJVUKWHY[`0UJHZL[OL
MPYZ[WHY[`JVU[YH]LULZ[OLYKVY[OJVUKP[PVUZVM[OLJVU[YHJ[OLZOLZOHSSILKLHS[^P[OHZWLY[OL
NLULYHSSH^HWWSPJHISLPU1VYKHU
;OLMPYZ[WHY[`ZOHSSOH]LUVYPNO[[VRLLWPUOPZOLYWVZZLZZPVU[OLWHZZWVY[VYHU`V[OLYWLYZVUHS
KVJ\TLU[ÔPJOILSVUNZ[V[OLZLJVUKWHY[`
0UJHZL[OLZLJVUKWHY[ÒHWWLUZ[VYL[\YU[V:YPSHURHHZHYLZ\S[VMHKPZLHZLVYWYLNUHUJ`ÔPJO
L_PZ[LKILMVYLOPZOLYKLWHY[\YLMVYLTWSV`TLU[[OLLTWSV`TLU[HNLUJ`PU1VYKHUZOHSSILHYHSS
[OLL_WLUZLZYLSH[LK[VP[HSVUN^P[OHSS[OLL_WLUZLZIVYULI`[OLMPYZ[WHY[`[V[HRL[OLZLJVUK
WHY[`[V1VYKHU
;OLMPYZ[WHY[`ZOHSSVI[HPUHUHSPMLHUKHJJPKLU[PUZ\YHUJLJV]LYHNLMVY[OLZLJVUKWHY[`MYVTHU
insurance company approved by the embassy of the second party of which the annual premium is
UV[TVYL[OHU1+
0UJHZLHKPZW\[LOHZHYPZLUIL[^LLU[OLLTWSV`LYHUK[OLLTWSV`LLLP[OLYWHY[`TH`YLMLY[OH[
TH[[LY[V[OLYLJY\P[TLU[HNLUJ`VY[OL:YP3HURHU,TIHZZ`*VUZ\SHYVMMPJLÔPJOZOHSSTHRLHU
H[[LTW[[VYLZV]SL[OLHMVYLZHPKKPZW\[LPUHMYPLUKS`THUULY0UJHZL[OLHMVYLZHPKKPZW\[LJV\SK
UV[ILYLZVS]LK[OL:YP3HURH,TIHZZ`*VUZ\SHYVMMPJLZOHSSPUMVYT[OLJVTWL[LU[H\[OVY[PLPZPU
[OLOVZ[JV\U[Y`HIV\[[OH[TH[[LYPUVYKLY[OH[[OLHMMLJ[LKWHY[`TH`[HRLSLNHSHJ[PVUHNHPUZ[[OL
V[OLYWHY[`^P[OV\[ILPUNZ\IQLJ[[VWYLQ\KPJL
6UJL[OLZLJVUKWHY[`JVTWSL[LZ[OL`LHYWLYPVKVMZLY]PJLVJ[OLJVU[YHJ[[OLMPYZ[WHY[`ZOHSS
WYV]PKL[V[OLZLJVUKWHY[`HUHSSV^HUJLÔPJOPZLX\HS[V[OLZHSHY`VMKH`Z
;OYLLJVWPLZVM[OLJVU[YHJ[ÔPJOHYL^YP[[LUPU(YHIPJHUK,UNSPZOSHUN\HNLZHYLPZZ\LKHUK[OL
aforesaid copies shall be provided to the first party second party and the embassy of the relevant
JV\U[Y`PU1VYKHU;OLJVW`VM[OLLTIHZZ`ZOHSSILRLW[PU[OLLTIHZZ`^P[OV\[VI[HPUPUNHWH`TLU[
MYVT[OLMPYZ[WHY[`
;OPZJVU[YHJ[^HZLU[LYLKPU[VPU1VYKHUVU[OPZKH`VM(U`WYV]PZPVUPUJVYWVYH[LKPU[OPZ
JVU[YHJ[ZOHSSUV[ILJOHUNLKLP[OLYVU[OLJVUZLU[VM[OLWHY[PLZ[VP[
0M[OLYLHYLV[OLYJVUKP[PVUZÔPJOKVUV[JVU[YH]LUL[OLJVUKP[PVUZPUJVYWVYH[LKPU[OLJVU[YHJ[

-PYZ[7HY[` :LJVUK7HY[`

,TWSV`TLU[(NLU[PU1VYKHU ,TWSV`TLU[(NLU[PU:YP3HURH

4PUPZ[Y`VM1VYKHU(MMHPYZ :YP3HURH,TIHZZ`PU1VYKHU
58 Annex
Service Contract for Sri Lankan Domestic Workers working in Middle East countries
9LNPZ[YH[PVU5\TILY
This service contract is entered into between the following parties being bound by terms and conditions
TLU[PVULKILSV^
H ,TWSV`LY»Z5HTL!
5H[PVUHSP[`!
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(KKYLZZ!
7VZ[HS)V_!
;LSLWOVUL5VVM9LZPKLUJL!
I 9LJY\P[TLU[(NLU[*VTWHU`YLWYLZLU[PUN[OLJV\U[Y`PUÔPJO[OL^VYRLYPZLTWSV`LK
;LSLWOVUL5V!
(KKYLZZ!
J 9LJY\P[TLU[(NLU[YLWYLZLU[PUN:YP3HURH3PJLUJL5V!
;LSLWOVUL5V
and
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4HYYPLK<UTHYYPLK
7HZZWVY[5V!
(KKYLZZPU:YP3HURH
7SHJLVM^VYRZOHSSIL[OLYLPZPKLUJLVM[OLLTWSV`LY0UJHZL[OLWSHJLVMYLZPKLUJLPZJOHUNLK[OL
:YP3HURHU(TIHZZHKVY*VUZ\SHYPU[OH[JV\U[Y`ZOHSSILPUMVYTLKHIV\[P[
;OLWLYPVKVMJVU[YHJ[ZOHSSIL[^V`LHYZÔPJOPUJS\KLZHWYVIH[PVUWLYPVKVM KH`ZJVTTLUJPUN
MYVT[OLKH`VUÔPJO[OLLTWSV`LLHYYP]LKPU[OLWSJLVM^VYRMYVT:YP3HURH
( TVU[OS` YLT\ULYH[PVU VM ZOHSS IL WHPK H[ [OL LUK VM LJO TVU[O;OL
LTWSV`LYZOHSSZLUKHUHTV\U[UV[SLZZ[OHUVM[OLZHSHY`VM[OLLTWSV`LL[VHIHURHJJV\U[
THPU[HPULKI`[OLLTWSV`LLPU:YP3HURHPMHYLX\LZ[PZTHKLI`[OLLTWSV`LL[V[OH[LMMLJ[HUK[OL
YLTHPUPUNZOHSSILWHPK[V[OLLTWSV`LLPUJHZO
;OLU\TILYVMOV\YZ[OH[LTWSV`LL^VYRZMYVT[PTL[V[PTLVUHKH`ZOHSSUV[L_JLLK[^LS]L
OV\YZ
Annex 59
;OLLTWSV`LYZOHSSWYV]PKL[YHUZWVY[MHJPSP[PLZ[V[OLLTWSV`LLZ[V[YH]LS[VOPZOLYWSHJLVM^VYR
MYVT :YP 3HURH MYLL VM JOHYNL HUK [YHUZWVY[ MHJPSP[PLZ ZOHSS IL WYV]PKLK [V [OL LTWSV`LL MYLL VM
JOHYNLL]LU[VYL[\YU[V:YP3HURHMYVT[OLWSHJLVM^VYRK\L[V[OLSHWZLVM[OLWLYPVKVMJVU[YHJ[
VYHU`V[OLYYLHZVUÔPJOPZUVMH\S[VM[OLLTWSV`LL
;OLLTWSV`LYZOHSSTHRLP[HWVPU[[VWYV]PKL[OL]PZHZ^VYRWLYTP[ZYLX\PYLKI`[OLLTWSV`LL
VU[OLK\L[PTLH[[OLL_WLUZLVM[OLLTWSV`LY^P[OV\[KLSH`
;OLLTWSV`LYZOHSSWYV]PKLZ\P[HISLO`NPLUPJHJJVTTVKH[PVUMVVKHUKJSV[OPUN[V[OLLTWSV`LL
MYLLVMJOHYNL
;OL LTWSV`LY ZOHSS WYV]PKL TLKPJHS MHJPSP[PLZ PUJS\KPUN OVZWP[HS JOHYNLZ HUK TLKPJPUL [V [OL
employees and the employer shall even provide winter clothes to the employees if the environmental
[LTWLYH[\YLNVLZKVÛILSV^*
;OL LTWSV`LYZ ZOHSS WYV]PKL [V [OL LTWSV`LL SPML HUK HJJPKLU[ PUZ\YHUJL JV]LY VY ^VYRLY
compensation benefit scheme as per the rules of the host country on order to benefit the employee
PUHKPZLHZLHJJPKLU[VYKLH[OYLSH[LK[V[OLQVI
0UJHZL[OLLTWSV`LLKPLZK\YPUN[OLWLYPVKVMJVU[YHJ[P[ZOHSSILPTTLKPH[LS`PUMVYTLK[V[OL:YP
3HURHU,TIHZZ`JVUZ\SHYVMMPJLHUK[OLKLHKIVK`HUK[OLWLYZVUHSILSVUNPUNVM[OLLTWSV`LL
ZOHSSILZLU[[V:YP3HURHH[[OLL_WLUZLVM[OLLTWSV`LYVUHUVJJHZPVUVUÔPJO[OLKLHKIVK`PZ
UV[HISL[VILZLU[[V:YP3HURHHJ[PVUJHUIL[HRLU[VKPZWVZL[OLKLHKIVK`^P[O[OLWYPVYHWWYV]HS
VM[OLJSVZLZ[YLSH[PVUVM[OLKLJLHZLKHUK[OL:YP3HURHU,TIHZZ`*VUZ\SHYVMMPJL
;LYTPUH[PVUVM[OLJVU[YHJ[
H ;OLLTWSV`LYTH`[LYTPUH[L[OLJVU[YHJ[VMZLY]PJLVM[OLLTWSV`LLVUHU`VM[OLYLHZVUHISL
NYV\UKZ TLU[PVULK ILSV^ ,UNHNPUN PU ZLYPV\Z TPZJVUK\J[ VM [OL LTWSV`LL )LPUN ^PSM\SS`
disobedient by the employee to the legal directions given by the employer or closest inmates
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[OLLTWSV`LLJVU[PU\V\ZS`PUHZLYPV\ZTHUULYJVU[YH]LUPUN[OLSH^ZVM[OLOVZ[JV\U[YÌ`
[OLLTWSV`LLTH`WYV]PKLYYVVT[V[OLLTWSV`LY[V[LYTPUH[L[OLJVU[YHJ[6UZ\JOVJJHZPVUZ
[OLLTWSV`LLZZOHSSVI[HPU[OLYL[\YUHPY[PJRL[[V:YP3HURHVUOPZOLYVÛ;OLLTWSV`LYTH`
terminate the contract on personal grounds as well subsequent to the provision of a salary of
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I ;OL JSPLU[ TH` [LYTPUH[L [OPZ JVU[HJ[ VU HU` VM [OL YLHZVUHISL NYV\UKZ TLU[PVULK ILSV^
^P[OV\[UV[PJLVM[OLLTWSV`LY
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5V[WH`PUNZHSHYPLZ
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JV\U[Y`
;OLLTWSV`LJHU[LYTPUH[LJVU[YHJ[VUWLYZVUHSNYV\UKZHM[LY[OLSHWZLVM[OL KH`WLYPVKVM
WYVIH[PVUZ\IZLX\LU[[VWYPVYUV[PJLVMH[SLHZ[TVU[OZ[V[OLLTWSV`LY
6UZ\JOVJJHZPVU[OLLTWSV`LLZOHSSILHY[OLJVZ[MVYYL[\YUPUN[VOPZOLYJV\U[Y`
J ,P[OLYWHY[`TH`[LYTPUH[L[OLJVU[YHJ[VUZ\JOVJJHZPVUVUÔPJOKLWSV`TLU[VM[OLLTWSV`LL
in service continuously is illegal due to serious illness or an accident or it may cause harm to
[OLOLHS[OVM[OLLTWSV`LYVY[OLTLTILYZVMOPZOV\ZLOVSK6UZ\JOVJJHZPVU[OLLTWSV`LY
ZOHSSILHY[OLL_WLUZLZMVY[OLLTWSV`LL[VYL[\YU[VOPZOLYJV\U[Y`
K 0UHU`JHZL[OLJVU[YHJ[PZ[LYTPUH[LK\UKLYZLJ[PVUHIHUKJ[OLYLJY\P[TLU[HNLU[
HUK[OL:YP3HURHU,TIHZZ`JVUZ\SHYVMMPJLZOHSSILJVUZ\S[LK
60 Annex
+PZW\[L9LZVS\[PVU
In case a dispute has arisen between the employer and the employee either party may refer that matter
[V[OLYLJY\P[TLU[HNLUJ`VY[OL:YP3HURHU,TIHZZ`*VUZ\SHY6MMPJLÔPJOZOHSSTHRLHUH[[LTW[[V
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[OL:YPSHURHU,TIHZZ`*VUZ\SHY6MMPJLZOHSSPUMVYT[OLJVTWL[LU[H\[OVYP[PLZPU[OLOVZ[JV\U[Y`HIV\[
[OH[TH[[LYPUVYKLY[OH[[OLHMMLJ[LKWHY[`TH`[HRLSLNHSHJ[PVUHNHPUZ[[OLV[OLYWHY[`^P[OV\[ILPUN
Z\IQLJ[[VWYLQ\KPJL
:WLJPHS7YV]PZPVUZ
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OV\ZLOVSK;OLLTWSV`LYZOHSSUV[KLWSV`[OLLTWSV`LLPUÔH[ZVL]LYTHUULYPU[OLZLY]PJLVM
V[OLYOV\ZLOVSKZVYPUHU`V[OLYJVTTLYJPHSVYHNYPJ\S[\YHSI\ZPULZZ
I ;OLLTWSV`LYZOHSS[YLH[[OLLTWSV`LLPUHYLHZVUHISLHUKO\THULTHUULY5VWO`ZPJHS[VY[\YL
ZOHSSUV[ILPUKPJ[LKVU[OLLTWSV`LL
J 0[ZOHSSUV[ILSLNHS[VKLK\J[HU`HTV\U[MYVTIHZPJZHSHY`VM[OLLTWSV`LL
K ;OLLTWSV`LYZOHSSWYV]PKLMHJPSP[PLZ[V[OLLTWSV`LL[VYLJLP]LSL[[LYZZLUKSL[[LYZHUKMVY[VOLY
MVYTZVMJVTT\UPJH[PVU
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WHY[PLZ
(UL^JVU[YHJ[THÌLLU[LYLKPU[V^P[O[OLT\[\HSJVUZLU[VM[OLLTWSV`LYHUKLTWSV`LLOH]PUN
PUMVYTLK[V[OLYLJY\P[TLU[HNLU[HUK[OL:YP3HURHU,TIHZZ`*VUZ\SHYVMMPJLZ\IZLX\LU[[V[OL
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6[OLYJVUKP[PVUZVM[OLZLY]PJLJVU[YHJ[HYLZ\IQLJ[[V[OLYLSL]HU[SH^ZVM[OLOVZ[JV\U[Y`
0U^P[ULZZOLYLVM[OPZJVU[YHJ[^HZLU[LYLKPU[VVU[OPZKH`VMPU*VSVTIVPU:YP3HURH

,TWSV`LY ,TWSV`TLU[(NLU[PU:YP3HURH

,TIHZZ` ,TWSV`LL
Annex 61
Annex 5 Contact details of labour sections in Sri Lanka
Missions of labor receiving countries
Abu Dhabi, U.A.E Dubai, U.A.E.
:YP3HURH,TIHZZ` :YP3HURH*VUZ\SH[L.LULYHS
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!
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Cyprus Bahrain
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3HYUHRVZ(]L 76)V_-SH[
(NSHU[aP]H )SK YVHK
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,4HPS!OPNNVKH['NTHPSJVT
Israel Japan
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1HWHU
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Jordan Jeddah, K.S.A.

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76)V_ 2PUNKVTVM:H\KP(YHIPH
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!
,4HPS!SHURHLTIQV'VYHUNLQV
Kuwait Lebanon
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)\PSKPUN5V)SVJR5V! 5V 4VOHTLK2(^HK)\PSKPUN
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!
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62 Annex
Maldives
Malaysia :YP3HURH/PNO*VTTPZZPVU
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1HSHU2LYHUQP+\H6MM1HSHU2LKVUKVUN 4HSL
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Oman Qatar
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Riyadh, K.S.A. Korea

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!
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Singapore
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Annex 63
Annex 6 Services (including Welfare) Provided by the SLBFE
to Migrant Workers
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;OLZLY]PJLZWYV]PKLKI`[OL:3)-,HYL!
Registration Services
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HNLUJ`JHUVI[HPU[OLZLZLY]PJLZH[[OL:3)-,VMMPJLZ[OYV\NOV\[[OLJV\U[Y`VYH[[OL
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MVYLPNULTWSV`TLU[HNLU[ZHUKHNLUJPLZ
Dispute Settlement Services
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International Relation Services
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;OPZLUHISLZ[OL:3)-,[V[HRLPUZ[HU[Z[LWZ[VZL[[SLHU`PZZ\L[OH[TH`HYPZL
Social, Insurance Service Facilities
This scheme provides a variety of social and insurance services to the family members
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Decentralisation of SLBFE tasks
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[OL:3)-,
Special Informative Programmes
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64 Annex
Foreign Employment Approval Services
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LTWSV`TLU[HNLUJ`ZOV\SKUV[IYLHRHU`JSH\ZLZWLY[HPUPUN[VLTWSV`LLZTLU[PVULKVU
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Grooming of Skilled Workers
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WYLKLWHY[\YL[YHPUPUNWYVNYHTTLZ[VKL]LSVW[OLZRPSSZVMWYVZWLJ[P]LTPNYHU[^VYRLYZPU
the industries they have chosen as well as the languages in the countries of prospective
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Signing of Service Agreements
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Opening of Savings Accounts
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Special Investigative Services
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Information Technology Services
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Research and Library Services
Latest trends and developments in the foreign employment industry are being closely
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The Official Website of the Sri Lanka Bureau of Foreign Employment
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Annex 65
Special scholarships are awarded to children of migrant workers annually
Description Amount
Rs.
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;OVZLÔVX\HSPM`MVY[OL.*,(K]HUJLK3L]LS,_HTPUH[PVU
Those who qualify for higher studies in Universities and the
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KPZ[YPJ[ZHUU\HSS`
Scholarships to children of Migrant Workers
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;OLZL ZJOVSHYZOPWZ HYL WYV]PKLK [V [OVZL ÔV OH]L WHZZLK [OL .YHKL :JOVSHYZOPW
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WYPVY[V[OLPYKLWHY[\YLV]LYZLHZ
Providing of stationery and other important educational items
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[OLPYZ[\KPLZHZ^LSSHZ,UNSPZO:PUOHSH+PJ[PVUHYPLZ
Providing Housing loans and loans for self-employment
;OYV\NOHU4V<^P[O[OL:HT\YKOP(\[OVYP[ÒV\ZPUNSVHUZHUKSVHUZMVYZLSMLTWSV`TLU[
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7YV]PKLZ-VSSV^PUN-HJPSP[PLZ
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÷ 4VU[OS`0UZ[HSTLU[ !9Z
÷ 7HÌHJRWLYPVK !>P[OPUTVU[OZ
Repatriation of Migrant Workers
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66 Annex
A special unit to provide for the needs of the children of migrant worker parents
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Providing housing loans for those who fall in to permanent disability during their overseas
employment
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Sesatha Voluntary Retirement Scheme
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Medical treatments for migrant workers returning to Sri Lanka due to illness
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MYLLVMJOHYNL
SahanaPiyasa Welfare Service Centre
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9HQHWHRZL0U[LYUH[PVUHS(PYWVY[H[4H[[HSHHZ^LSS
Annex 67
Annex 7 Schedule of Benefits of the insurance coverage to
migrant workers
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[PTLVM[OLL]LU[VJJ\YYLUJL
EVENT BENEFITS OF THE INSURANCE COVERAGE

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9LWH[YPH[PVUK\L[V 4LKPJHS L_WLUZLZ PUJ\YYLK HM[LY YL[\YUPUN [V :YP 3HURH
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injury after leaving employment LU[P[SLK
abroad
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^VYRLY
Receipt or the original return ticket should be furnished )
9LWH[YPH[PVUK\L[VWYLNUHUJ`
HZHYLZ\S[VMZL_\HSOHYHZZTLU[
by a sponsor or his family (SSJLY[PMPJH[LZPUMVYTH[PVUHUKL]PKLUJLYLX\PYLKYLSL]HU[
TLTILYZÔPSZ[^VYRPUNHIYVHK [V[OLVJJ\YYLUJLZOV\SKILM\YUPZOLKI`[OLILULMPJPHY`
during the contract period HSVUN^P[O[OLHWWSPJH[PVUÔPJOPZH]HPSHISLPU)\YLH\
runaways from sponsor not

entitled +VJ\TLU[ZULLKLK¶4LKPJHSYLWVY[MYVTV]LYZLHZSVJHS
TLKPJHS YLWVY[ TLKPJHS IPSSZ 3L[[LY VM YLX\LZ[ JVW` VM
)PVWHNLVMWHZZWVY[^P[O[OLWHNLZVMPTTPNYH[PVUHUK
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reports
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^VYRPUNHIYVHK
(SSJLY[PMPJH[LZPUMVYTH[PVUHUKL]PKLUJLYLX\PYLKYLSL]HU[
[V[OLVJJ\YYLUJLZOV\SKILZ\ITP[[LKI`[OLILULMPJPHY`
HSVUN^P[O[OLHWWSPJH[PVUÔPJOPZH]HPSHISLPU)\YLH\
In an occasion where the death/
medical report indicated the
cause of death as ‘’suicide’ the
legal heirs of the migrant worker Documents needed – Medical report from overseas,
will not be entitled to this Letter of request, affidavit, Death certificate and/or
benefit judiciary medical report, copy of Bio page of passport
with the pages and immigration emigration notes (seal
of immigration officers of Sri Lanka) , copy of bank book
(bio page) of each dependent, Embassy reports and other
required reports
68 Annex
+LH[O PU :YP 3HURH ^P[OPU *VTWLUZH[PVU[VSLNHSOLPYZPUJS\KPUNTLKPJHSL_WLUZLZ
TVU[OZ VM HYYP]PUN K\L [V PUJ\YYLKHM[LYYL[\YUPUN[V:YP3HURH¶9:
a critical illness or accident
VJJ\YYLK ÔPSZ[ ^VYRPUN HIYVHK *VZ[ PUJ\YYLK PU YLZWLJ[ VM YL[\YU [PJRL[ VM [OL TPNYHU[
during the contract period ^VYRLY
[V[OLVJJ\YYLUJLZOV\SKILM\YUPZOLKI`[OLILULMPJPHY`
Documents needed - Medical report from overseas, Local
medical report, medical bills, Letter of request, affidavit,
Death certificate and/or judiciary medical report, copy of
Bio page of passport with the pages and emigration notes
(seal of immigration officers of Sri Lanka ) , copy of bank
book (bio page) of each dependent and other required
reports
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while 9ZTH_PT\T
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^VYRLY
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4LKPJHSL_WLUZLZPUJ\YYLKHM[LYYL[\YUPUN[V:YP3HURH
4H_PT\T
All certificates, information and evidence required( relevant
to the occurrence) should be furnished by the beneficiary
along with the application which is available in Bureau.-
Documents needed – Medical report from overseas, Local
medical report, medical bills, Medical examination report
from local consultant doctor, Letter of request, copy of
Bio page of passport with the pages of immigration
and emigration notes (seal of immigration officers of Sri
Lanka) , copy of bank book (bio page),Embassy report and
other required reports
7HY[PHS KPZHISLTLU[ VJJ\YYLK *VTWLUZH[PVU KLWLUKPUN VU [OL L_[LU[ VM KPZHIPSP[`
ÔPSL ^VYRPUN HIYVHK K\YPUN [OL 9ZTH_PT\T
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*VZ[ PUJ\YYLK PU YLZWLJ[ VM YL[\YU [PJRL[ VM [OL TPNYHU[
^VYRLY
4LKPJHS L_WLUZLZ PUJ\YYLK HM[LY YL[\YUPUN [V :YP 3HURH
4H_PT\T
[V[OLVJJ\YYLUJLZOV\SKILM\YUPZOLKI`[OLILULMPJPHY`
Documents needed – Medical report from overseas, Local
medical report, medical bills, Medical examination report
from local consultant doctor, Letter of request, copy of
Bio page of passport with the pages of immigration
and emigration notes (seal of immigration officers of Sri
Lanka), copy of bank book (bio page),Embassy report and
other required reports
Annex 69
036WYVQLJ[VUWYVTV[PUNKLJLU[^VYR[OYV\NONVVKNV]LYUHUJLWYV[LJ[PVU
HUKLTWV^LYTLU[VMTPNYHU[^VYRLYZ!,UZ\YPUN[OLLMMLJ[P]L
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Guide To Migration Developed by ILO in 2015 For Sri Lanka

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Guide To Migration Developed by ILO in 2015 For Sri Lanka

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Sri Lanka Bureau of Foreign Employment

Technical assistance to develop this information guide was provided

There are four main components in the labour migration process

Under each main component there are sub areas as follows:

Introduction to the safe migration information guide 1

2 Introduction to the safe migration information guide

Introduction to the safe migration information guide 3

1.2 Decision Making

1.3 Selection of Job

See Handout 1 - Important information about the medical testing process

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See Handout 2–How to get additional information about an employment

1.5 Pre-departure Preparation

D. Required documents to obtain visa:

E. Obtaining a certificate of Pre departure training of SLBFE

SLBFE registration stamp on passport

Sample Visa for Kuwait

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See Handout 3 – What is stated in my Job Agreement?

See Handout 4 - Minimum wages and conditions for specific countries

II. Why it is necessary to register with SLBFE?

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Frequently Asked Questions

1.6. Pre-departure Self preparation/self-assessment

B. Please also leave the following documents at your

C. Baggage, hand luggage and handbag

2.2 At the Airport

Image of boarding pass

2.3 In the flight

Section 3 Arrival and In- Service

Arrival and In-Service 27

28 Arrival and In-Service

Arrival and In-Service 29

30 Arrival and In-Service

3.3 Repatriation due to various reasons

3.4 End of Contract

Arrival and In-Service 31

3.4.1 Extension of Stay

32 Arrival and In-Service

Section 4 Return and Reintegration

Arrival and In-Service 33

Return and Reintegration 35

36 Return and Reintegration

4.3 Long Term Reintegration

Return and Reintegration 37

1. Who can access SLBFE welfare services?

2 What is an Insurance scheme?

3. How can I make a claim?

38 Return and Reintegration

1 How is the Workers Welfare Fund (WWF) set up?

Return and Reintegration 39

List of Specified Countries

If you already have a valid passport which belongs to M or N (if the

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Employment Agreement for Sri Lankan Domestic Workers in Oman

(1) First Party

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